RAM PROMASTER CITY 2021 Owners Manual

MULTIMEDIA139
Using My Places
You can use My Places as a way of navigating to
a place without having to enter the address. To
navigate to a saved destination in My Places,
follow these steps:

1. Press the touchscreen to bring up the main
menu, and press “My Places”.

2. Select the desired destination. The location will appear on the map with a pop-up menu.
3. Press the Drive button to begin navigation to this destination.
NOTE:
Your navigation system immediately starts
guiding you to your destination with spoken
instructions and visual instructions on the
touchscreen.
Adding A Location To My Places
Adding From My Places

1. In the Main menu, press “My Places”.

2. Press “Add”.
Adding From My Places

3. To select a location, do one of the following:
Zoom in on the map at the location you
want to select. Press and hold to select
the location, then press the Add Location
symbol.
Search for a location using the search
function. Select “Show on Map,” then
press the Add Location symbol. Adding A Location From The Map

1. In Map View, move the map and zoom in
until you can see the destination that you
want to navigate to.

2. Press and hold the point on the map to select that location.
3. Press the three vertical dots to the right of the name to open the pop-up menu.
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140MULTIMEDIA
4. Press “Add To My Places”.

Adding A Location To My Places

5. The name of the location will appear in the edit screen. You can edit the name of the
location for easy recognition.
6. Press “Done” to save your location in the My Places list.
Adding A Location Using Search

1. In the Main Menu, press “Search”.

2. Enter the name or address of a location using the touchscreen keyboard.
3. Select the desired location, and then press “Show In Map”. 4. The map view will show the location. Press
the pop-up menu button.
5. Press “Add to My Places”.
6. The name of the location will appear in the edit screen. You can edit the name of the
location for easy recognition.
7. Press “Done” to save your location in the My Places list.
Setting Your Home Location

1. In the Main Menu, press “My Places”.

2. Press “Home”.
3. To select a location for home, do one of the following:
Zoom in on the map at the location you
want to select. Press and hold to select
the location, then press the home icon
next to the name of the location.
You can also search for a location using
the search function. Select “Set Home
Location.” Deleting A Location From My Places
Deleting A Recent Destination From My Places

1. In the main menu, select “My Places”.

2. Press “Recent Destinations”.
3. Press “Edit List”.
4. Select the destination(s) you want to delete.
5. Press the Delete button.
Deleting A Location From My Places

1. In the main menu, select “My Places”.

2. Press “Edit List”.
3. Select the destination(s) you want to delete.
4. Press the Delete button.

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MULTIMEDIA141
Getting Help
Press the Help button in the Main menu or from
the Settings menu to see the following
information:
About: Press this button to view
information about your Uconnect
system. This information includes:
Serial number
Application version
Installed maps
Legal information, such as Copyright and
Licenses for EULA and Open Source
Important Safety Notices And Warnings
Global Positioning System
The Global Positioning System (GPS) is a
satellite-based system that provides location
and timing information around the globe. GPS is
operated and controlled under the sole
responsibility of the Government of the United
States of America, which is responsible for its
availability and accuracy. Any changes in GPS
availability and accuracy, or in environmental
conditions, may impact the operation of this navigation system. TomTom® does not accept
any liability for the availability and accuracy of
GPS.
Use With Care
Use of TomTom® navigation while driving still
means that you need to drive with due care and
attention.
Safety Settings
We recommend using the safety settings to
make your driving as safe as possible. These
are some of the options included in the safety
settings:
Show safety reminders
Warn when driving faster than allowed
You can also drive more safely by using voice
commands to control navigation Ú page 135.
Copyright Notices
© 2020 TomTom®. All rights reserved.
TomTom® and the "two hands" logo are
registered trademarks of TomTom® N.V. or one
of its subsidiaries. Please see
www.tomtom.com/en_us/legal/ for warranties
and end user license agreements applying to
this product. © 2020 TomTom®. All rights reserved. This
material is proprietary and the subject of
copyright protection and/or database rights
protection and/or other intellectual property
rights owned by TomTom® or its suppliers. The
use of this material is subject to the terms of a
license agreement. Any unauthorized copying or
disclosure of this material will lead to criminal
and civil liabilities.
Data Source © 2020 TomTom® All rights
reserved.
The software included in this product contains
copyrighted software that is licensed under the
GPL. A copy of that license can be viewed in the
License section. You can obtain the complete
corresponding source code from us for a period
of three years after our last shipment of this
product. For more information, visit https://
www.tomtom.com/en_gb/opensource or
contact your local TomTom® customer support
team via us.support.tomtom.com/app/
answers/list. Upon request, we will send you a
CD with the corresponding source code.
Linotype, Frutiger and Univers are trademarks
of Linotype GmbH registered in the U.S. Patent
and Trademark Office and may be registered in
certain other jurisdictions. MHei is a trademark
of The Monotype Corporation and may be
registered in certain jurisdictions.
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142MULTIMEDIA
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED
The remote sound system controls are located
on the back surface of the steering wheel.
Reach behind the wheel to access the switches.

Remote Sound System Controls

The right-hand control is a rocker type switch
with a push button in the center. Pushing the
top of the switch will increase the volume, and
pushing the bottom of the switch will decrease
the volume.
The push button located in the center of the
right-hand control to select the source (AM, FM,
SiriusXM®, or USB) The left-hand control is a rocker type switch with
a push button in the center. The function of the
left hand control is different depending on
which mode you are in.
The following describes the left-hand control
operation in each mode.
Radio Operation
Pushing the top of the switch will “Seek” up for
the next available station and pushing the
bottom of the switch will “Seek” down for the
next available station.
The button located in the center of the left-hand
control will tune to the next preset station that
you have programmed in the radio preset
button.
Media Mode
Pushing the top of the switch once goes to the
next track on the selected media (USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track,
or to the beginning of the previous track if it is
within eight seconds after the current track
begins to play.
RAM TELEMATICS - IF EQUIPPED
Ram Telematics is designed to help improve
safety, efficiency, and productivity. It gives you
complete visibility of your fleet options, whether
from behind a desk or on a mobile device while
you are on the go. You can log-in to view near
real-time and historical activity, including
location, vehicle health, and driver
performance.
Activating Ram Telematics In Your Vehicles
Before you get started you will need:
The Vehicle Identification Number (VIN) of
each vehicle you want to activate.
Your main user’s log-in and password; new
customers will be asked to register.
If you are a new customer, you will need
company credit card information or invoice
number as further proof of customer identifi
-
cation. Don’t worry, you will not be charged.
Go to activate.verizonconnect.com/ram/
#login. If you are an existing Verizon Connect
customer, enter your company’s log-in
credentials. New customers will need to
register to create a new account.

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MULTIMEDIA143
Manually enter the VIN(s) or upload a CSV file
with your VINs. A vehicle name is optional
and can be added later. Follow online instruc -
tions to complete your vehicle entry.
Create a password and enter billing informa -
tion. An email will be sent to you to complete
the final step. After that, you will be ready to
log-in and access Verizon Connect Fleet!
You are good to go! You will receive an email
confirming your vehicles are now online.
For more information, or to learn more, visit
www.verizonconnect.com/ram/.
Ram Telematics General Information
Modification Statement
Magneti Marelli has not approved any changes
or modifications to this device by the user. Any
changes or modifications could void the user’s
authority to operate the equipment.
Magneti Marelli n'approuve aucune
modification apportée à l'appareil par
l'utilisateur, quelle qu'en soit la nature. Tout
changement ou modification peuvent annuler
le droit d'utilisation de l'appareil par l'utilisateur. Interference Statement
This device complies with Part 15, 22, 24, and
27 of the FCC and Industry Canada
licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This
device may not cause interference, and (2) This
device must accept any interference, including
interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes: (1)
l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout
brouillage radioélectrique subi, même si le
broulliage est susceptible d'en compromettre le
fonctionnement.
RF Exposure
This equipment complies with FCC and IC
radiation exposure limits set forth for an
uncontrolled environment. The antenna should
be installed and operated with minimum
distance of 20 cm between the radiator and
your body.Cet appareil est conforme aux limites
d'exposition aux rayonnements de la IC pour
environnement non contrôlé. L'antenne doit
être installé de façon à garder une distance
minmale de 20 centimètres entre la source de
rayonnements et votre corps.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone
being on in your vehicle can cause erratic or
noisy performance from your radio. This
condition may be lessened or eliminated by
relocating the mobile phone. This condition is
not harmful to the radio. If your radio
performance does not satisfactorily “clear” by
the repositioning of the phone, it is
recommended that the radio volume be turned
down or off during mobile phone operation
when not using Uconnect (if equipped).
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144MULTIMEDIA
Regulatory And Safety Information
USA/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal
wireless radio is far below the FCC and IC radio
frequency exposure limits. Nevertheless, the
wireless radio will be used in such a manner
that the radio is 8 in (20 cm) or further from the
human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community. The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the
use of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio Ú
page 265.

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145
(Continued)
SAFETY
SAFETY FEATURES
Four-Wheel Anti-Lock Brake System (ABS)
ABS is designed to aid the driver in maintaining
vehicle control under adverse braking
conditions. The system operates with a
separate computer to modulate hydraulic
pressure, to prevent wheel lock-up and to help
avoid skidding on slippery surfaces.
The system's pump motor runs during an ABS
stop to provide regulated hydraulic pressure.
The pump motor makes a low humming noise
during operation, which is normal.
The ABS includes an amber ABS Warning Light.
When the light is illuminated, the ABS is not
functioning. The system reverts to standard
non-anti-lock brakes. Turning the ignition OFF
and ON again may reset the ABS if the fault
detected was only momentary.When you are in a severe braking condition
involving the use of the ABS, you will experience
some pedal drop as the vehicle comes to a stop.
This is the result of the system reverting to the
base brake system.
Engagement of the ABS may be accompanied
by a pulsing sensation. You may also hear a
clicking noise. These occurrences are normal
and indicate that the system is functioning
properly.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter
-
ference caused by improperly installed or
high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.
Pumping of the Anti-Lock Brakes will
diminish their effectiveness and may lead
to a collision. Pumping makes the stopping
distance longer. Just press firmly on your
brake pedal when you need to slow down or
stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)
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146SAFETY
Electronic Brake Control (EBC) System
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system that
includes the Brake Assist System (BAS),
Traction Control System (TCS), Hill Start Assist
(HSA), Electronic Stability Control (ESC),
Electronic Roll Mitigation (ERM) and Trailer
Sway Control (TSC). All systems work together to
enhance vehicle stability and control in various
driving conditions and are commonly referred to
as ESC.
Brake Assist System (BAS)
BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and
amount of brake application and then applies
optimum pressure to the brakes. This can help
reduce braking distances. The BAS
complements the Anti-Lock Brake System
(ABS). Applying the brakes very quickly results
in the best BAS assistance. To receive the
benefit of the system, you must apply continuous braking pressure during the
stopping sequence (do not “pump” the brakes).
Do not reduce brake pedal pressure unless
braking is no longer desired. Once the brake
pedal is released, the BAS is deactivated.
Electronic Stability Control (ESC)
ESC enhances directional control and stability
of the vehicle under various driving conditions.
ESC corrects for over/under steering of the
vehicle by applying the brake of the appropriate
wheel to counteract the above conditions.
Engine power may also be reduced to help the
vehicle maintain the desired path.
Oversteer - when the vehicle is turning more
than appropriate for the steering wheel posi
-
tion.
Understeer - when the vehicle is turning less
than appropriate for the steering wheel posi -
tion.
ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.
WARNING!
The Brake Assist System (BAS) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road
conditions. BAS cannot prevent collisions,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of
a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner,
which could jeopardize the user's safety or
the safety of others.

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SAFETY147
(Continued)
ESC Activation/Malfunction Indicator Light
And ESC OFF Indicator Light
The ESC Activation/Malfunction
Indicator Light in the instrument
cluster will come on when the ignition
switch is turned to the MAR (ON/RUN)
position for four seconds. If the ESC Activation/
Malfunction Indicator Light comes on
continuously with the engine running, a
malfunction has been detected in the ESC
system. If this light remains on after several
ignition cycles, and the vehicle has been driven
several miles (km) at speeds greater than
30 mph (48 km/h), see an authorized dealer as
soon as possible to have the problem
diagnosed and corrected.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase
the traction afforded by prevailing road
conditions. ESC cannot prevent accidents,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of
vehicle control due to inappropriate driver
input for the conditions. Only a safe, atten -
tive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reck -
less or dangerous manner which could
jeopardize the user’s safety or the safety of
others.Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle,
and may negatively affect the performance
of the ESC system. Changes to the steering
system, suspension, braking system, tire
type and size or wheel size may adversely
affect ESC performance. Improperly
inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle
modification or poor vehicle maintenance
that reduces the effectiveness of the ESC
system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING! (Continued)
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148SAFETY
The ESC Activation/Malfunction Indicator Light
(located in the instrument cluster) starts to
flash as soon as the tires lose traction and the
ESC system becomes active. The ESC
Activation/Malfunction Indicator Light also
flashes when TCS is active. If the ESC
Activation/Malfunction Indicator Light begins to
flash during acceleration, ease up on the
accelerator and apply as little throttle as
possible. Be sure to adapt your speed and
driving to the prevailing road conditions.
The ESC OFF Indicator Light indicates
the Electronic Stability Control (ESC)
is in a reduced mode.
NOTE:
The ESC Activation/Malfunction Indicator
Light and the ESC OFF Indicator Light come
on momentarily each time the ignition switch
placed in the ON position.
Each time the ignition is placed in the ON
position, the ESC system will be on even if it
was turned off previously.
Electronic Roll Mitigation (ERM)
ERM anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and
the speed of the vehicle. When ERM determines
that the rate of change of the steering wheel
angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will
occur.
ERM can only reduce the chance of wheel lift
occurring during severe or evasive driving
maneuvers; it cannot prevent wheel lift due to
other factors, such as road conditions, leaving
the roadway, or striking objects or other
vehicles.
Hill Start Assist (HSA)
HSA is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will
maintain the level of brake pressure the driver
applied for a short period of time after the driver
takes their foot off of the brake pedal. If the
driver does not apply the throttle during this
short period of time, the system will release
brake pressure and the vehicle will roll down the
hill. The system will release brake pressure in
proportion to the amount of throttle applied as
the vehicle starts to move in the intended
direction of travel.
HSA Activation Criteria
The following criteria must be met in order for
HSA to activate:
The vehicle must be stopped.
The vehicle must be on a 5% (approximate)
grade or greater hill.
Gear selection matches vehicle uphill direc -
tion (i.e., vehicle facing uphill is in forward
gear; vehicle backing uphill is in REVERSE
gear).
WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence
the chance that wheel lift or rollover may
occur. ERM cannot prevent all wheel lift or roll
overs, especially those that involve leaving
the roadway or striking objects or other vehi -
cles. The capabilities of an ERM-equipped
vehicle must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.

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