RAM PROMASTER CITY 2021 Owners Manual

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Once the Bluetooth® device is paired to the
Uconnect system, push the Media button
located on the faceplate. Once in Media Mode,
press the Source button on the touchscreen
and select Bluetooth®.
NOTE:
For mobile phone compatibility and pairing
instructions, please visit UconnectPhone.com.
Voice Commands Media
Uconnect offers connections via USB ports and
Bluetooth®. Voice operation is only available for
connected USB devices.
Push the VR button . After the beep, say one
of the following commands and follow the
prompts to switch your media source or choose
an artist.
“Change source to Bluetooth®”
“Change source to USB”
“Play artist Beethoven”; “ Play album
Greatest Hits”; “ Play song Moonlight
Sonata”; “ Play genre Classical” Did You Know:
Press the Browse button on the
touchscreen to see all of the music on your USB
device. Your Voice Command must match
exactly how the artist, album, song, and genre
information is displayed.
Phone Mode
Overview
Uconnect Phone is a voice-activated,
hands-free, in-vehicle communications system.
Uconnect Phone allows you to dial a phone
number with your mobile phone.
Uconnect Phone supports the following
features:
Voice Activated Features
Hands-Free dialing via Voice (“Call John
Smith Mobile” or “Dial 248-555-1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free Text Message Reply: Forward
one of 18 predefined SMS messages to
incoming calls/text messages.
Redialing last dialed numbers (“Redial”).
Calling back the last incoming call number
(“Call Back”).
Viewing call logs on screen (“Show Incoming
Calls,” “Show Outgoing Calls,” “Show Missed
Calls,” or “Show Recent Calls”).
Searching Contacts phone number (“Search
for John Smith Mobile”).
Screen Activated Features
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phone -
books displayed on the touchscreen.
Setting Favorite Contact phone numbers so
they are easily accessible on the Main Phone
screen.
Viewing and Calling contacts from recent call
logs.
Reviewing your recent Incoming SMS
Messages.
Pairing up to 10 phones/audio devices for
easy access to connect to them quickly.
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NOTE:
Your phone must be capable of SMS messaging
via Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted
through your vehicle’s audio system; the system
will automatically mute your radio when using
the Uconnect Phone.
For Uconnect customer support:
US — visit UconnectPhone.com or call
877-855-8400
Canada — visit UconnectPhone.com or call800-465-2001 (English)
800-387-9983 (French)
Visit UconnectPhone.com
Uconnect Phone allows you to transfer calls
between the system and your mobile phone as
you enter or exit your vehicle and enables you to
mute the system's microphone for private
conversation. The Uconnect Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different
electronic devices to connect to each other
without wires or a docking station. Ensure you
phone is turned on with Bluetooth® active and
has been paired to the vehicle's Uconnect
Phone. The Uconnect Phone allows up to
10 mobile phones or audio devices to be linked
to the system. Only one linked (or paired) mobile
phone and one audio device can be used with
the system at a time.
Uconnect Phone Button
The Uconnect Phone button on your steering
wheel is used to get into the phone mode and
make calls, show recent, incoming or outgoing calls, view phonebook, etc. When you press the
button you will hear a BEEP. The BEEP is your
signal to give a command.
Uconnect Voice Command Button
The Uconnect Voice Command button on your
steering wheel is only used for “barge in” and
when you are already in a call or want to make
another call.
The button on your steering wheel is also used
to access the Voice Commands for the
Uconnect Voice Command features.
Phone Operation
Operation
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice
commands are required after most Uconnect
Phone prompts. There are two general methods
for how Voice Command works:

1. Say compound commands like “Call John
Smith mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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You will be prompted for a specific command
and then guided through the available options.
Prior to giving a voice command, one must
wait for the beep, which follows the “Listen”
prompt or another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Call” and then “John
Smith” and then “mobile”, the following
compound command can be said: “Call John
Smith mobile.”
For each feature explanation in this section,
only the compound command form of the
voice command is given. You can also break
the commands into parts and say each part
of the command when you are asked for it.
For example, you can use the compound
command form voice command “Search for
John Smith,” or you can break the compound
command form into two voice commands:
“Search Contacts” and when asked, “John
Smith.” Please remember, the Uconnect
Phone works best when you talk in a normal
conversational tone, as if speaking to
someone sitting a few feet/meters away from
you. Natural Speech
Your Uconnect Phone Voice system uses a
Natural Language Voice Recognition (VR)
engine.
Natural speech allows the user to speak
commands in phrases or complete sentences.
The system filters out certain non-word
utterances and sounds such as “ah” and “eh.”
The system handles fill-in words such as “I
would like to”.
The system handles multiple inputs in the same
phrase or sentence such as “make a phone
call” and “to Kelly Smith”. For multiple inputs in
the same phrase or sentence, the system
identifies the topic or context and provides the
associated follow-up prompt such as “Who do
you want to call?” in the case where a phone
call was requested but the specific name was
not recognized.
The system utilizes continuous dialog. When the
system requires more information from the
user, it will ask a question to which the user can
respond without pushing the Voice Recognition
(VR) button on the steering wheel.
Help Command
If you need assistance at any prompt, or if you
want to know your options at any prompt, say
“Help” following the beep.
To activate the Uconnect Phone from idle,
simply push the Phone button (if active) on your
steering wheel and say a command or say
“Help”. All Uconnect Phone sessions begin with
a push of the VR button or Phone button on the
radio faceplate.
Cancel Command
At any prompt, after the beep, you can say
“Cancel” and you will be returned to the main
menu.
You can also push the VR button or Phone
button on your steering wheel when the system
is listening for a command and be returned to
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Pair (Link) Uconnect Phone To A Mobile Phone
To begin using your Uconnect Phone, you must
pair your compatible Bluetooth®-enabled
mobile phone. Mobile phone pairing is the
process of establishing a wireless connection
between a cellular phone and the Uconnect
system.
To complete the pairing process, you will need
to reference your mobile phone’s manual.
Please visit UconnectPhone.com for complete
mobile phone compatibility information.

Uconnect 3 With 5-inch Display
NOTE:
You must have Bluetooth® enabled on your
phone to complete this procedure.
The vehicle must be in PARK or at a standstill.
Follow the steps below to pair your phone:

1. Place the ignition in the ACC or ON/RUN position.

2. Press the Phone button.
NOTE:
If there are no phones currently connected
with the system, a pop-up will appear asking
if you would like to pair a mobile phone.
This pop-up only appears when the user
enters phone mode and no other device(s)
have previously been paired. If the system
has a phone previously paired, even if no
phone is currently connected with the
system, this pop-up will not appear.
3. Select “Yes” to begin the pairing process. 4. Search for available devices on your
Bluetooth®-enabled mobile phone.
Press the Settings button on your mobile
phone.
Select Bluetooth® and ensure it is
enabled. Once enabled, the mobile
phone will begin to search for Bluetooth®
connections.
5. If “No” is selected, and you still would like to pair a mobile phone, press the Pairing or
Settings button from the Uconnect Phone
main screen.
Press the Paired Phones button.
Search for available devices on your
Bluetooth®-enabled mobile phone (see
below). When prompted on the phone,
select “Uconnect” and accept the
connection request.
6. Uconnect Phone will display an in-progress screen while the system is connecting.
7. When your mobile phone finds the Uconnect system, select “Uconnect.”

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8. When prompted on the mobile phone,
accept the connection request from
Uconnect Phone.
9. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
phone. Selecting “Yes” will make this phone
the highest priority. This phone will take
precedence over other paired phones within
range and will connect to the Uconnect
system automatically when entering the
vehicle. Only one mobile phone and/or one
Bluetooth® audio device can be connected
to the Uconnect system at a time. If “No” is
selected, simply select “Uconnect” from the
mobile phone/audio device Bluetooth®
screen, and the Uconnect system will
reconnect to the Bluetooth® device.
NOTE:
For phones which are not made a favorite, the
phone priority is determined by the order in
which it was paired. The latest phone paired will
have the higher priority. NOTE:
During the pairing procedure, you may receive a
pop-up on your mobile phone for the Uconnect
System to access your “messages” and
“contacts”. Selecting “Ok” or “Allow” will sync
your contacts with the Uconnect System.
You can also use the following VR command to
bring up the Paired Phone screen from any
screen on the radio:
“Show Paired Phones”
NOTE:
Software updates on your phone or the
Uconnect system may interfere with the Blue -
tooth® connection. If this happens, simply
repeat the pairing process. However, first, make
sure to delete the device from the list of phones
on your Uconnect system. Next, be sure to
remove Uconnect from the list of devices in your
phone’s Bluetooth® settings.
Pair A Bluetooth® Streaming Audio Device

1. Press the Media button on the touchscreen to begin.

2. Change the source to “Bluetooth®”. 3. Press the Bluetooth® button on the
touchscreen to display the Paired Audio
Devices screen.
4. Press the Add Device button on the touchscreen.
NOTE:
If there is no device currently connected with
the system, a pop-up will appear.
5. Search for available devices on your Bluetooth®-enabled audio device. When
prompted on the device, or confirm the PIN
shown on the Uconnect screen.
6. Uconnect Phone will display an in-process screen while the system is connecting.
7. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
device. Selecting “Yes” will make this device
the highest priority. This device will take
precedence over other paired devices
within range.
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NOTE:
For devices which are not made a favorite, the
device priority is determined by the order in
which it was paired. The latest device paired will
have the higher priority.
You can also use a following VR command to
bring up a list of paired audio devices:
“Show Paired Phones”
Connecting To A Particular Mobile Phone Or
Audio Device After Pairing
Uconnect Phone will automatically connect to
the highest priority paired phone and/or Audio
Device within range. If you need to choose a
particular phone or audio device follow these
steps:

1. Press the
Settings
button on the
touchscreen.

2. Press the Paired Phones/Audio Sources buttons.
3. Press to select the particular phone or the particular audio device. A pop-up menu will
appear; press “Connect Phone”.
4. Press the X to exit out of the Settings screen. Disconnecting or Deleting A Phone Or Audio
Device

Uconnect 3 With 5-inch Display

1. Press the Uconnect Phone Pairing or Settings button.

2. Press the Paired Phones/Audio Sources button.
3. Press the Settings button located to the right of the device name for a different
phone or audio device than the currently
connected device or press the preferred
Connected Phone from the list. 4. The option’s pop-up will be displayed.
5. Press the Disconnect Device or the Delete
Device button on the touchscreen.
6. Press the X to exit out of the Settings screen.
Making A Phone Or Audio Device A Favorite

1. On the Paired Phone/Audio sources screen, press the Settings button located
to the right of the device name for a
different phone or audio device than the
currently connected device or press the
preferred Connected Phone from the list.

2. The option’s pop-up will be displayed.
3. Press the Make Favorite button on the touchscreen; you will see the chosen device
move to the top of the list.
4. Press the X to exit out of the Settings screen.
1 — Disconnect Device or Disconnect Phone
2 — Make Favorite
3 — Delete Device/Phone

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Phonebook Download (Automatic Phonebook
Transfer From Mobile Phone) — If Equipped
If supported by your phone, Uconnect Phone
has the ability to download contact names and
number entries from the mobile phone’s
phonebook. Specific Bluetooth® Phones with
Phonebook Access Profile may support this
feature. Your mobile phone may receive a
pop-up asking for permission for the Uconnect
System to access your messages and contacts.
Selecting “Ok” or “Allow” will sync your contacts
with the Uconnect System.
See the Uconnect website,
UconnectPhone.com, for supported phones.
To call a name from a downloaded mobile
phonebook, follow the procedure in the
“Voice Command” in this section.
Automatic download and update of a phone -
book, if supported, begins as soon as the
Bluetooth® wireless phone connection is
made to the Uconnect Phone, for example,
after you start the vehicle.
A maximum of 5,000 contact names with
four numbers per contact will be downloaded
and updated every time a phone is
connected to the Uconnect Phone.
Depending on the maximum number of
entries downloaded, there may be a short
delay before the latest downloaded names
can be used. Until then, if available, the previ -
ously downloaded phonebook is available for
use.
Only the phonebook of the currently
connected mobile phone is accessible.
This downloaded phonebook cannot be
edited or deleted on the Uconnect Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect Phone on the next
phone connection. Managing Your Favorites — If Equipped
There are two ways you can add an entry to your
favorites:

1. After loading the mobile phonebook, press
the Favorites button on the touchscreen,
and then press one of the +Add Favorite
Contact buttons that appears on the list.

2. After loading the mobile phonebook, select Contacts from the Phone main screen, and
then select the appropriate number. Press
the Down Arrow button next to the selected
number to display the option’s pop-up. In
the pop-up, select “Add to Favorites”.
NOTE:
If the Favorites list is full, you will be asked to
remove an existing favorite.
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To Remove A Favorite — If Equipped

1. To remove a Favorite, select “Favorites”
from the Phone main screen.

2. Next, select the Down Arrow icon next to the contact you want to remove from your
favorites. This will bring up the options for
that Favorite contact.
3. Deselect the Star icon to delete the Favorite.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are
available and supported by Bluetooth® on your
mobile service plan. For example, if your mobile
service plan provides three-way calling, this
feature can be accessed through the Uconnect
Phone. Check with your mobile service provider
for the features that you have.
Listed below are the phone options with
Uconnect Phone:
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Name,
Call by Saying a Phonebook Name, Redial or
Call Back)
Favorites
Mobile Phonebook
Recent Call Log
SMS Message Viewer
Call Controls
The touchscreen allows you to control the
following call features:

Uconnect 3 With 5-inch Display
Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
Key Pad Number Entry

1. Press the Phone button.

2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and
press Dial/Call.
Recent Calls
You may browse a list of the most recent of each
of the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
Calls without a reply
1 — Answer
2 — Mute/Unmute
3 — Transfer
4 — Ignore

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These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your
steering wheel and perform the above
operation. For example, say “Show my incoming
calls”.
Answer Or Ignore An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone,
the Uconnect Phone will interrupt the vehicle
audio system. Push the Uconnect Phone button
on the steering wheel, press the Answer button
on the touchscreen.

Uconnect 3 With 5-inch Display
Answer Or Ignore An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Uconnect Phone button on the steering wheel,
press the Answer button on the touchscreen, or
press the Caller ID box to place the current call
on hold and answer the incoming call.
NOTE:
Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is
in progress. Therefore, the user can only answer
an incoming call or ignore it.
Do Not Disturb
With Do Not Disturb, you can disable
notifications from incoming calls and texts,
allowing you to keep your eyes on the road and
hands on the wheel. For your convenience,
there is a counter display to keep track of your
missed calls and text messages while Do Not
Disturb is active. Do Not Disturb can automatically reply with a
text message, a call, or both when declining an
incoming call and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly.”
Create a custom auto reply message up to
160 characters.
NOTE:
Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that support Bluetooth® Message
Access Profile (MAP).
1 — Answer Button
2 — Caller ID Box
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Place/Retrieve A Call From Hold
During an active call, press the Hold or Call On
Hold button on the Phone main screen.
Making A Second Call While Current Call Is In
Progress
You can place a call on hold by pressing the
Hold button on the Phone main screen, then
dial a number from the keypad, recent calls,
SMS Inbox or from the phonebooks.
Toggling Between Calls — If Equipped

Uconnect 3 With 5-inch Display

If two calls are in progress (one active and one
on hold), press the Swap Calls button on the
Phone main screen. Only one call can be placed
on hold at a time. You can also push the Phone button to toggle
between the active and held phone call.
Join Calls
When two calls are in progress (one active and
one on hold), press the Join/Merge Calls Call
button the Phone main screen to combine all
calls into a conference call.
Call Termination
To end a call in progress, momentarily press the
End Call button on the touchscreen or the
Phone End button on the steering wheel. Only
the active call(s) will be terminated and if there
is a call on hold, it will become the new active
call.
Redial
Press the Redial button on the touchscreen, or
push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number
that was dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone
call on the Uconnect Phone after the vehicle
ignition has been switched to OFF.
NOTE:
The call will remain within the vehicle audio
system until the phone becomes out of range
for the Bluetooth® connection. It is recom
-
mended to press the Transfer button on the
touchscreen when leaving the vehicle.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the
Uconnect Phone without terminating the call. To
transfer an ongoing call from your connected
mobile phone to the Uconnect Phone or vice
versa, press the Transfer button on the Phone
main screen.

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