RENAULT FLUENCE Z.E. 2012 Service Manual

steering wheeladjustment ...................................... (up to the end of the DU)
power-assisted steering ........................(up to the end of the DU)
power-assisted steering ........................(up to the end of the DU)
1.36
ENG_UD26160_3
Volant de direction (L38 - X38 - Renault)
ENG_NU_914-4_L38e_Renault_1
Power-assisted steering
The variable power-assisted steering
system is equipped with an electronic
control system which alters the level of
assistance to suit the vehicle speed.
Steering is made easier during parking
manoeuvres (for added comfort) whilst
the force needed to steer increases
progressively as the speed rises (for
enhanced safety at high speeds).
Steering wheel/Power-assisted steering
SteeriNg Wheel/POWer-ASSiSteD SteeriNg
Steering wheel
Adjusting the height.
Pull lever 1 and move the steering
wheel to the required position;
Then, push the lever back fully, beyond
the point of resistance to lock the steer-
ing wheel.
Make sure that the steering wheel is
correctly locked.
For safety reasons, only
adjust the steering wheel
when the vehicle is station-
ary.
1
Never switch off the igni -
tion when travelling down -
hill, and avoid doing so in
normal driving (assistance
is not provided).
Never leave the steering wheel on
full lock when the vehicle is station-
ary.
With the engine switched off, or if
there is a system fault, it is still pos-
sible to turn the steering wheel. The
force required will be greater.
A noise may be heard when the
steering wheel is moved quickly.
This is normal.

child safety............................................ (up to the end of the DU)
child restraint/seat ................................ (up to the end of the DU)
child restraint/seat ................................ (up to the end of the DU)
child restraint/seat ................................ (up to the end of the DU)
child seats ............................................. (up to the end of the DU)
transporting children ............................. (up to the end of the DU)
children ................................................. (up to the end of the DU)
1.37
ENG_UD21916_3
Sécurité enfants : généralités (X35 - L35 - X45 - H45 - \
X65 - X81 - X85 - X83 - B95 - D95 - K95 - J95 - R95 - L38 - X38 - X32 - \
Renault)
ENG_NU_914-4_L38e_Renault_1
Child safety: general information
chilD SAFetY : general information (1/2)
carrying children
Children, and adults, must be correctly
seated and strapped in for all journeys.
The children being carried in your vehi-
cle are your responsibility.
A child is not a miniature adult. Children
are at risk of specific injuries as their
muscles and bones have not yet fin -
ished growing. The seat belt alone
would not provide suitable protection.
Use an approved child seat and ensure
you use it correctly.
A collision at 30 mph
(50 km/h) is the same as fall-
ing a distance of 10 metres.
Transporting a child without
a restraint is the equivalent of allow-
ing him or her to play on a fourth -
floor balcony without railings.
Never travel with a child held in your
arms. In the event of an accident,
you will not be able to keep hold of
the child, even if you yourself are
wearing a seat belt.
If your vehicle has been involved in
a road accident, replace the child
seat and have the seat belts and
ISOFIX anchorage points checked.
To prevent the doors being
opened, use the “Child
safety” device (refer to the
information on “Opening
and closing the doors” in Section 1).
D r i v e r ’s r e s p o n s i b i l i t y
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi -
cient alone on your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or by locking the
doors.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
ri SK OF D eAth Or S eri OUS
iNJUr Y.

1.38
ENG_UD21916_3
Sécurité enfants : généralités (X35 - L35 - X45 - H45 - \
X65 - X81 - X85 - X83 - B95 - D95 - K95 - J95 - R95 - L38 - X38 - X32 - \
Renault)
ENG_NU_914-4_L38e_Renault_1
chilD SAFetY : general information (2/2)
Using a child seat
The level of protection offered by the
child seat depends on its ability to re -
strain your child and on its installation.
Incorrect installation compromises the
protection it offers the child in the event
of harsh braking or an impact.
Before purchasing a child seat, check
that it complies with the regulations for
the country you are in and that it can
be fitted in your vehicle. Consult an ap-
proved dealer to find out which seats
are recommended for your vehicle.
Before fitting a child seat, read the
manual and respect its instructions. If
you experience any difficulties during
installation, contact the manufacturer
of the equipment. Keep the instructions
with the seat.Set a good example by always fas-
tening your seat belt and teaching
your child:
– to strap themselves in correctly;
– to always get in and out of the car
at the kerb, away from busy traf-
fic.
Do not use a second-hand child
seat or one without an instruction
manual.
Check that there are no objects in
the vicinity of the child seat which
could impede its operation.
Never leave a child unat -
tended in the vehicle.
Check that your child is
always strapped in and that
the belt or safety harness used is
correctly set and adjusted. Avoid
wearing bulky clothing which could
cause the belts to slacken.
Never let your child put their head or
arms out of the window.
Check that the child is in the correct
position for the entire journey, espe-
cially if asleep.

1.39
ENG_UD20772_3
S curit enfants : choix du si ge enfant (X35 - L35 - X45 - H45 - X6\
5 - X77 - X81 - X85 - X91 - X83 - X61 - X77 ph2 - X95 - L38 - E33 - X33 \
- X38 - X62 - Renault)
ENG_NU_914-4_L38e_Renault_1
chilD SAFetY : choosing a child seat
rear-facing child seats
A baby’s head is, proportionally, heavier
than that of an adult and its neck is very
fragile. Transport the child in this po -
sition for as long as possible (until the
age of 2 at the very least). It supports
both the head and the neck.
Choose a bucket type seat for best side
protection and change it as soon as the
child’s head is higher than the shell.Forward-facing child seats
The child’s head and abdomen need to
be protected as a priority. A forward-fac-
ing child seat which is firmly attached to
the vehicle will reduce the risk of impact
to the head. Ensure your child travels in
a forward-facing seat with a harness or
buckle for as long as their size permits.
Choose a bucket type seat for optimum
side protection.w Booster cushions
From 15 kg or 4 years, the child can
travel using a booster seat, which will
enable the seat belt to be adapted
to suit his/her size and shape. The
booster seat cushion must be fitted with
guides to position the seat belt on the
child’s thighs rather than the stomach.
It is recommended that you use a seat-
back fitted with a belt strap guide which
can be adjusted in terms of height to
position the seat belt in the centre of the
shoulder. It must never rest on the neck
or on the arm.
Choose a bucket type seat for optimum
side protection.

towing rings .......................................... (up to the end of the DU)
child restraint/seat ................................ (up to the end of the DU)
child restraint/seat ................................ (up to the end of the DU)
child safety ............................................ (up to the end of the DU)
child seats ............................................. (up to the end of the DU)
child restraint/seat ................................ (up to the end of the DU)
transporting children ............................. (up to the end of the DU)
1.40
ENG_UD23036_3
Sécurité enfants : choix de la fixation du siège enfant (L38 é\
lectrique - Renault)
ENG_NU_914-4_L38e_Renault_1
Jaune NoirNoir texte
Choosing a child seat mounting
chilD SAFetY : choosing a child/baby seat mounting (1/2)
There are two ways of attaching child
seats: via the seat belt or using the
ISOFIX system.
Attachment via the seat belt
The seat belt must be adjusted to
ensure that it is effective in the event of
harsh braking or an impact.
Ensure that the strap paths indicated
by the child seat manufacturer are re-
spected.
Always check that the seat belt is cor-
rectly fastened by pulling it up, then
pulling it out fully whilst pressing on the
child seat.
Check that the seat is correctly held by
moving it from side to side and back
to front: the seat should remain firmly
fixed.
Check that the child seat has not been
installed at an angle and that it is not
resting against a window. Attachment using the iSOFiX
system
Authorised ISOFIX child seats are ap
-
proved in accordance with regulation
ECE-R44 in one of the three following
scenarios:
– ISOFIX universal 3-point forwardfac-
ing seat
– ISOFIX semi-universal 2-point seat
– specific
For the latter two, check that your child
seat can be installed by consulting the
list of compatible vehicles.
Attach the child seat with the ISOFIX
locks, if these are provided. The ISOFIX
system allows quick, easy, safe fitting.
The ISOFIX system consists of 2 rings
and, in some cases, a third ring.
Before using an ISOFIX
child seat that you pur -
chased for another vehicle,
check that its installation is
authorised. Consult the list of ve -
hicles which can be fitted with the
seat from the equipment manufac -
turer.
No modifications may be
made to the component
parts of the restraint system
(ISOFIX seat belts, seats
and their mountings) originally fitted.
The seat belt must never
be twisted or the tension
relieved. Never pass the
shoulder strap under the
arm or behind the back.
Check that the seat belt has not
been damaged by sharp edges.
If the seat belt does not operate nor-
mally, it will not protect the child.
Consult an approved dealer. Do not
use this seat until the seat belt has
been repaired.
Do not use the child seat
if it may unfasten the seat
belt restraining it: the base
of the seat must not rest on
the buckle and/or catch of the seat
belt.

JauneNoirNoir texte
1.41
ENG_UD23036_3
Sécurité enfants : choix de la fixation du siège enfant (L38 é\
lectrique - Renault)
ENG_NU_914-4_L38e_Renault_1
chilD SAFetY : choosing a child/baby seat mounting (2/2)
The ISOFIX anchorage
points have been exclu-
sively designed for child
seats with the ISOFIX
system. Never fit a different type of
child seat, seat belt or other objects
to these anchorage points.
Check that nothing is obstructing
the anchorage points.
If your vehicle has been involved in
a road accident, have the ISOFIX
anchorage points checked and re -
place your child seat.
The third ring is used to attach the
upper strap on some child seats.
Raise headrest A and pass the belt be-
tween the headrest guides.
Raise cover 3 on the rear parcel shelf.
Fix hook 5 to ring 4.
Pull the belt so that the back of the child
seat comes into contact with the vehicle
seatback.
The two rings
1 are located between
the seatback and the seat base of the
seat and are identified by a marking.
To ensure your child seat can be easily
fitted and locked on rings 1, use access
guides 2 on the child seat.
1
2
3
4
4
A
5

child restraint/seat ................................ (up to the end of the DU)
child restraint/seat ................................ (up to the end of the DU)
child restraint/seat ................................ (up to the end of the DU)
child safety ............................................ (up to the end of the DU)
child seats ............................................. (up to the end of the DU)
transporting children ............................. (up to the end of the DU)
1.42
ENG_UD21488_3
Sécurité enfants : installation du siège enfant (L38 - X38 - R\
enault)
ENG_NU_914-4_L38e_Renault_1
Jaune NoirNoir texte
Some seats are not suitable for fitting
child seats. The diagram on the follow -
ing page shows you how to attach a
child seat.
The types of child seats indicated may
not be available. Before using a differ-
ent child seat, check with the manufac-
turer that it can be fitted.
fitting a child seat
chilD SAFetY : fitting a child seat (1/4)
in the rear side seat
A carrycot can be installed across the
vehicle and will take up at least two
seats. Position the child with his or her
feet nearest the door.
Move the front seat as far forward as
possible to install a rear-facing child
seat, then move back the seat in front
as far as it will go, although without al-
lowing it to come into contact with the
child seat.
For the safety of the child in the for -
ward-facing seat, do not move the seat
in front back past the middle of the
runner, do not tilt the seatback too far
(maximum of 25°) and raise the seat as
much as possible.
Check that the forward-facing child seat
is resting against the back of the vehi-
cle seat and that the headrest of the ve-
hicle is not obstructing its use.
in the front seat
The laws concerning children travel
-
ling in the front passenger seat differ in
every country. Consult the legislation in
force and follow the indications on the
diagram on the following page.
Before fitting a child seat in this seat (if
authorised):
– lower the seat belt as far as possible;
– move the seat as far back as possi-
ble;
– gently tilt the seatback away from
vertical (approximately 25°);
– on equipped vehicles, raise the seat
base as far as possible.
Do not change these settings after the
child seat is installed.
r i S K O F D eAt h O r
S eri OUS iNJU rY: before
installing a rear-facing child
seat in this seat, check that
the airbag has been deactivated
(refer to “Child safety: front passen-
ger airbag deactivation/activation”
Section 1).
Fit the child seat in a rear
seat wherever possible.
Check that when installing
the child seat in the vehicle
it is not at risk of coming loose from
its base.
If you have to remove the headrest,
check that it is correctly stored so
that it does not come loose under
harsh braking or impact.
Always attach the child seat to the
vehicle even if it is not in use so that
it does not come loose under harsh
braking or impact.
Make sure that the child
seat or the child’s feet do
not prevent the front seat
from locking correctly. Refer
to the information on the “Front seat”
in Section 1.

JauneNoirNoir texte
1.43
ENG_UD21488_3
Sécurité enfants : installation du siège enfant (L38 - X38 - R\
enault)
ENG_NU_914-4_L38e_Renault_1
² Seat not suitable for fitting child
seats.
child seat attached using the belt
¬Seat which allows a child seat
with “Universal” approval to be at -
tached by a seat belt.
−Seat which only allows a rear-
facing standardised “Universal” seat to
be installed using a seat belt.
³ Check the status of the air bag
before fitting a child seat or allowing a
passenger to use the seat.
r i S K O F D eAt h O r
S eri OUS iNJU rY: Before
fitting a rear-facing child
seat on the front passenger
seat, check that the airbag has been
deactivated (refer to the information
on “Child safety: deactivating/acti -
vating the front passenger airbag”
at the end of the section).
child seat attached using the iSOFiX
mounting
ü Seat which allows an ISOFIX
child seat to be fitted.
± The rear seats are fitted with
an anchorage point which allows a
forward-facing ISOFIX child seat with
universal approval to be fitted. The an-
chorage points are located in the lug -
gage compartment and are visible.
The size of the ISOFIX child seat is in-
dicated by a letter:
– A, B and B1: for forward-facing seats
in group 1 (9 to 18 kg);
– C: rear-facing seats in group 1 (9 to
18 kg);
– D and E: shell seat or rear-facing
seats in group 0 or 0+ (less than 13
kg);
– F and G: carrycots in group 0 (less
than 10 kg).
Using a child safety system which is not approved for this vehicle will not
correctly protect the baby or child. They risk serious or even fatal injury.
chilD SAFetY : fitting a child seat (2/4)

1.44
ENG_UD21488_3
Sécurité enfants : installation du siège enfant (L38 - X38 - R\
enault)
ENG_NU_914-4_L38e_Renault_1
Jaune NoirNoir texte
chilD SAFetY : fitting a child seat (3/4)
the table below summarises the information already shown on the diagram on the previous page, to ensure the regula-
tions in force are respected.
type of child seat Weight of
the child Seat sizeFront passenger
seat (1) (2) rear side seats
rear centre seat
carrycot fitted across the ve-
hicle
Group 0 < 10 kg
F, GXU - IL (3) U (3)
rear-facing shell seat
Group 0 or 0+ <
13 kg and 9 to
18 kg E, D
UU - IL (4) U (4)
rear-facing seat
Group 0+ and 1 9 to 18 kg
CUU - IL (4) U (4)
Forward-facing seat
Group 1 9 to 18 kg
A, B, B1XU - IUF - IL (5) U (5)
Booster seat
Group 2 and 3 15 to 25 kg and 22
to 36 kg
-
X U (5) U (5)
(1) riSK OF DeA th Or SeriOUS iNJUrY: before installing a child seat on the front passenger seat, check that the
airbag has been deactivated (refer to “Child safety: front passenger\
airbag deactivation/activation” Section 1).

JauneNoirNoir texte
1.45
ENG_UD21488_3
Sécurité enfants : installation du siège enfant (L38 - X38 - R\
enault)
ENG_NU_914-4_L38e_Renault_1
X = Seat not suitable for fitting child seats.
U = Seat which allows a child seat with “Universal” approval to be ins\
talled using a seat belt; check that it can be fitted.
iUF/il = On equipped vehicles, seat which allows an approved “Universal/semi-universal or vehicle specific” child seat to be at-
tached using the ISOFIX system; check that it can be fitted.
(2) Only a rear-facing child seat can be fitted in this seat: raise the seat to the maximum and position it as far back as possible,
tilting the seatback slightly (approximately 25°).
(3) A carrycot can be installed across the vehicle and will take up at least two seats. Position the child with his or her feet nearest
the door.
(4) Move the front seat as far forward as possible to install a rear-facing child seat, then move back the seat in front as far as it will
go, although without allowing it to come into contact with the child sea\
t.
(5) Forward-facing child seat; position the seatback of the child seat in contact with the seatback of the vehicle seat. Adjust the
headrest, or remove it if necessary. Do not push the front seat more than halfway back on its runners and do not recline the
seatback more than 25°.
chilD SAFetY : fitting a child seat (4/4)