SAAB 9-5 2004 Owners Manual

111 OnStar - Telematics
Roadside assistance**There’s nothing worse than being stranded
on the road with car trouble. No matter what
the problem is (flat tire, out of gas, or engine
trouble), just call OnStar. They will contact
the help you need to get you quickly back on
the road.Stolen vehicle trackingOnStar doesn’t just protect you, it protects
your Saab, too. If your vehicle is ever stolen,
just contact OnStar by calling
1-888-4-ONSTAR. They will put you in
touch with the authorities and aid them in
locating your Saab. Ask your insurance car-
rier about possible premium discounts.Accident Assist™Accident Assist™ provides step-by-step
guidance about what to do in case of a
crash. Working with leading insurance com-
panies OnStar has developed a ”best prac-
tices” list to assist you through most acci-
dent situations. OnStar Accident Assist™
can make the process of completing a
police report and/or insurance claim less
stressful. **There will be no charge for Roadside Assistance as
long as your vehicle is under warranty.
Hands-free communicationTalking to an OnStar advisor is easy and
hands-free. Simply press the OnStar but-
ton, and a small microphone picks up your
voice while the OnStar advisor talks to you
through your stereo speakers. Note: Audio
system must be switched on. You can even
adjust the volume to your liking with the
steering wheel controls or the radio volume
knob. Your hands remain on the steering
wheel, while your eyes remain on the road.Being safe on the road is important, but
there’s more to life than security. There’s liv-
ing. That’s why we have created the OnStar
Directions and Connections Plan. It gives
you not only the important protections of the
Safe and Sound Plan, but also a whole
range of services which truly change driving
from a chore to a luxury.
The OnStar Directions &
Connections PlanRoute supportWith OnStar Route Support, an advisor can
help you find your way, no matter how far off
course you are. You can get exact street
directions, or guidance to nearby gas sta-
tions, restaurants, hotels or ATMs.Ride AssistIf you need a lift, anytime of the day or night,
just call OnStar. They’ll contact transporta-
tion and send it right to you.Information and Convenience ser-
vicesOnStar advisors have access to over five
million service listings including hotels, res-
taurants, gas stations, dealerships, hospi-
tals, ATMs and airports — more than 250
service categories in all. OnStar advisors
can even assist you with hotel and restau-
rant reservations.
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112 OnStar - TelematicsOnline Concierge servicesFrom shopping to travel to entertainment
and more, OnStar’s online concierge can
help you make the most of your time. Login
to www.myonstar.com and simply select a
city, choose a category and ask away. Get
instant answers in a live online chat with an
OnStar Advisor or send an E-mail if you pre-
fer. You can also view OnStar’s recommen-
dations for top picks in eight categories like
dining, travel and sports and recreation.
Additional ServicesPersonal CallingIf you are an OnStar Safe and Sound Plan
or Directions and Connections Plan sub-
scriber, you have access to OnStar Per-
sonal Calling. OnStar Personal Calling pro-
vides you with a nationwide wireless phone
service in your Saab that you can activate
simply by pressing a button and using your
voice. You can use Personal Calling in your
Saab to place or to receive calls. The
voice-activated system will dial the number.
Your party will answer through your stereo
speakers.
With OnStar Personal Calling, you can
enjoy the simplicity of a one-touch wireless
connection. Whether you are placing or
receiving a call, once you press the button,
you never have to take your hands off the
wheel or your eyes off the road. The ease of
the hands-free communication service
allows you to enjoy an even greater level of
safety, security and convenience while driv-
ing.
This new service is not yet available in all
areas. Complete availability in the U.S. is
anticipated in 2001*. For system limitations
and details, call OnStar at
1-800-ONSTAR-7.* Availability in Canada was undetermined at time of
publication. Please contact your local dealer in Canada.
Signing Up for Personal CallingAs an OnStar subscriber, the Personal Call-
ing capability is already built into your
Saab’s OnStar hardware. In order to use
this service, an OnStar advisor must set up
your cellular account. You must also pro-
vide a credit card in order to establish your
prepaid cellular account. Usage charges
will be deducted from this prepaid account
of ”units.” Units are easily replenished using
the credit card on file at OnStar. Once you
sign up for OnStar Personal Calling, you will
be given your own personal phone number
that others can use to call into your Saab. To sign up for Personal Calling,
simply Press the OnStar button in your Saab.
 Inform the advisor that you would like to
sign up for Personal Calling.
 The advisor will set up your account.
You will need to provide account and
credit card information.
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113 OnStar - Telematics
Voice CommandsPersonal Calling is made available through
your voice commands to the system. This
allows you to verbally control all of the
phone functions.
Your OnStar wireless phone system has
been programmed to respond to a wide vari-
ety of voices and accents. You should
speak distinctly in a normal speaking vol-
ume. It is not necessary to exaggerate your
voice or to speak loudly. Speak numerical
digits one at a time, and then wait for confir-
mation before going to the next digit.Voice Command Error MessagesPardon – The system has not been able to
match your command with a word that it
knows. Repeating the command distinctly
should fix the problem.
Slower Please – Repeat the command
after a short pause. This response normally
happens if you say a command before the
system is ready for it or if there is substantial
background noise.
Universal CommandsHelp – The system will provide a list of avail-
able commands.
Clear – When you are entering digits, this
command will erase the last digit entered.
Cancel – This command takes you from the
current function to the ”Ready” prompt. If the
last response from the system was ”Ready,”
this command will exit voice recognition.Placing a CallThere are three ways to place a call:
1 By using a particular number, say ”DIAL”
2 By using a stored nametag, say ”CALL”
3 By dialing the last number, say
”REDIAL”To dial a number:To dial using a ”Nametag”:
To redial the last number dialed:
Receiving a Call
If someone calls your wireless phone num-
ber, the entertainment system in your Saab
will mute (if it is on), and you will hear a
phone ringing sound. To answer the call,
simply press the White Dot button.Ending a CallWhen your call is finished, press the White
Dot button to end the call. It is not possible
to end a call using voice commands. 1 Press the
OnStar White
Dot buttonOnStar will respond
”Ready”
2 Say ”DIAL” OnStar will respond
”Number Please”
3 Say the 1st
DigitOnStar will repeat the
number
4 Say the 2nd
DigitOnStar will repeat the
number
Continue saying numbers in this man-
ner until finished
5 Say ”DIAL” OnStar will respond
”Dialing <number>,”
then make the call
1Press the
OnStar White
Dot buttonOnStar will respond
”Ready”
2 Say ”CALL” OnStar will respond
”Nametag Please”
3Say ”<stored
nametag>”OnStar will respond
”Calling
<nametag>”, then
make the call
1Press the
OnStar White
Dot buttonOnStar will respond
”Ready”
2 Say ”REDIAL” OnStar will respond
”Redialing”, then
make the call
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114 OnStar - TelematicsStoring/Deleting Numbers in
Memory(Nametags)Storing a numberYour OnStar system can store up to 20
numbers (up to 32 digits each) in memory
that can be dialed by simply repeating the
”nametag.”To store a number:Deleting a Number from Memory
To delete a nametag:Setting Tone or Voice ResponseYour system comes from the factory with
voice responses to your commands to con-
firm that the system received the command
or number you intended. For example,
when you are entering a number, OnStar
repeats the number back to you. You may
change the system to respond with a tone
response if you prefer. A ready tone, a digit
tone, or a goodbye tone will respond instead
of the voice. All other responses will still be
by voice.
Units RemainingOnStar keeps track of the amount of calling
time you have purchased and used in units.
The number of total remaining units is
stored within the OnStar system, and can be
accessed easily.Adding More Calling Minutes / UnitsYou can charge additional calling units with
automatic refill by contacting OnStar, or by
authorizing automatic unit refill on the
OnStar subscriber website. For more infor-
mation about the OnStar subscriber web-
site, please see page 117.Automatic ReplenishmentIf you run out of units during a call, your call
will be terminated and you will be connected
to OnStar for approval to replenish. You will
be warned at the beginning of a call when
you have ten or fewer calling units remain-
ing. 1Press the
OnStar White
Dot buttonOnStar will respond
”Ready”
2 Say ”STORE” OnStar will respond
”Number Please”
3 Say the 1st
DigitOnStar will repeat the
number
4 Say the 2nd
DigitOnStar will repeat the
digit
Continue saying numbers in this manner
until finished5 Say ”STORE”
againOnStar will respond
”Nametag Please”
6Say ”<new
nametag>”OnStar will respond
”Again”
7Say ”<new
nametag>”OnStar will respond
”Once More”
8Say ”<new
nametag>”OnStar will respond
”Storing <nametag>”
1 Press the
OnStar White
Dot buttonOnStar will respond

”Ready”
2 Say ”DELETE” OnStar will respond
”Nametag Please”
3Say
”<nametag>”OnStar will respond
”Delete <nametag>,
YES or NO”
4 Say ”YES” OnStar will respond
”Deleting
<nametag>”
1 Press the
OnStar White
Dot buttonOnStar will respond
”Ready”
2Say ”Voice
Feedback”OnStar will respond
”Voice Feedback is
now ON/OFF”
1Press the
OnStar White
Dot buttonOnStar will respond
”Ready”
2 Say ”Units” OnStar will respond
”Verify or Add”
3 Say ”Verify” OnStar will respond
”You have # units
remaining”
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115 OnStar - Telematics
Contact OnStar
You will need your OnStar Personal Identi-
fication Number (PIN) to authorize the
charge to your credit card on file.
If you are not in your Saab, you may call an
OnStar Advisor at 1-888-4-ONSTAR
(1-888-466-7827) to request unit replenish-
ment.
Security/Locking your SystemYou can set up a four-digit Personal Secu-
rity Code to ensure that unauthorized
people do not use the calling capability of
your system. With security set to ON, the
system will not allow any personal calls. You
must turn security OFF before calls can be
made.
Volume ControlThe volume of the audio portion of Personal
Calling is controlled with your steering
wheel volume controls or with the radio
volume knob. 1Press the
OnStar
White Dot
buttonOnStar will respond
”Ready”
2 Say ”Units” OnStar will respond
”Verify or Add”
3 Say ”Add” You will be connected to
OnStar for replenish-
ment
1 Press the
OnStar White
Dot buttonOnStar will respond
”Ready”
2 Say ”Security” OnStar will respond
”Enter Four-Digit
Security Code”
3 Say the 1st Digit OnStar will repeat
the digit
4 Say the 2nd Digit OnStar will repeat
the digit
5 Say the 3rd Digit OnStar will repeat
the digit
6 Say the 4th Digit OnStar reply ”Secu-
rity (code # # # #) is
now ON/OFF”
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116 OnStar - TelematicsVirtual Advisor(expected availability fourth quarter 2000)
Once you have activated Personal Calling,
you can enjoy your time in your Saab even
more with the OnStar Virtual Advisor. This
service allows you to listen to your favorite
news and information topics, such as
weather reports, stock quotes and sports
scores. You can even listen to your e-mail,
whenever you want, without ever taking
your eyes off the road. Using simple voice
commands, you can browse your personal
topics and skip or listen to those you
choose. You can also search for additional
information on special topics that interest
you.
To find out how to set up a customized pro-
file, visit the OnStar subscriber website at
www.onstar.com, or turn to the OnStar sub-
scriber website section on page 31 of this
guide. If you do not have Internet access,
you can still take advantage of the OnStar
Virtual Advisor services as a default profile
will be set up for you. *
*Availability in Canada was undetermined
at the time of publication. Please contact
your local dealer in Canada.
Calling the Virtual Advisor
Getting Information from the Virtual
AdvisorThe OnStar Virtual Advisor will prompt you
for information you desire. These offerings
will change to provide you with services and
information that you and other subscribers
want and need. The prompts are very clear
and easy to understand and use.Information AvailableOnStar will continue to add new features
and categories to the Virtual Advisor. The
following general categories will give you an
overview of the types of information avail-
able to you. For complete up-to-date cate-
gories, you can go to the Saab Cars USA,
Inc. website at www.saabusa.com or the
OnStar website at www.onstar.com, and
then click on the link to the subscriber web-
site.
WeatherThe OnStar Virtual advisor will deliver an
up-to-date weather forecast for the current
location of the vehicle. The forecast
includes current temperature, daily
high/low, tomorrow’s high/low, precipitation
forecast, and unusual conditions.Stock QuotesThe OnStar Virtual advisor can provide you
with current quotes for the stocks you have
specified in your customized profile as well
as other requested stocks. All market data
is delayed by twenty minutes. If you have
not set your profile, you can still access the
stock quote feature through your default
profile and then request the stock of your
choice.Sports ScoresThe OnStar Virtual advisor can provide you
with scores for your favorite college and pro-
fessional teams with up-to-the- minute high-
lights, even if they are being broadcast on a
local station. See the team selection option
in your Mobile Profiler section of the sub-
scriber section of OnStar.com.
If you have not set your profile or are still
using the default profile, you can access the
sports option of the Virtual advisor and ask
for an update on your favorite sport. You
always have access to the options in the Vir-
tual Advisor. 1 Press the
OnStar White
Dot buttonOnStar will respond
”Ready”
2Say ”Virtual
Advisor”You will be connected
to Virtual Advisor
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117 OnStar - Telematics
News HeadlinesThe OnStar Virtual Advisor will provide cur-
rent headlines for many different catego-
ries, including:
 International News Headlines
 National News Headlines
 Technology Headlines
 Business Headlines
 Sports Headlines
 Entertainment HeadlinesE-mail ReaderThe OnStar Virtual Advisor allows you to lis-
ten, and soon respond, to your e-mails any
time you want. E-mail availability is based
on the address(es) you provide to OnStar.
Every Virtual Advisor enrollee will receive
an E-mail account.
OnStar Subscriber
WebsiteIf you are an OnStar subscriber, you have
access to the OnStar subscriber website.
The subscriber website will provide you with
important facts about your OnStar subscrip-
tion and allow you to customize your Virtual
Advisor Mobile Profile. All this allows you to
access up-to-the-minute information that
can make your driving experience safer and
more enjoyable.
The subscriber website was designed to
provide you with easy access to personal-
ized information, learn more about OnStar,
update your account information, plan your
travel, receive weather information and
interact with OnStar.
To access the subscriber website, simply go
to www.onstar.com, and then click on the
OnStar subscriber link. The OnStar Sub-
scriber website is a secured site that is
password protected. You will be required to
provide your OnStar account number and
personal identification number (PIN). If you
do not know your account number or PIN,
contact OnStar at 1-888-4-ONSTAR. For
security reasons, your PIN will be mailed to
your address on record.
LimitationsNot withstanding anything contained
herein, OnStar's nonperformance hereun-
der shall be excused if caused by act or
omission of a cellular carrier or a third-party
service provider, equipment failure, acts of
God, strikes, equipment or facility shortage,
or other causes beyond OnStar’s reason-
able control. In addition, the liability of
OnStar, if any, for any mistake, omission,
interruption, delay, error, defect or other fail-
ure in the service furnished, or in the equip-
ment used in furnishing service, shall in no
event exceed the amount of OnStar’s
charges to subscriber for said service
during the period so affected, provided that
no liability shall result for outages of 24
hours or less.
This manual includes the latest information
at the time it was printed. We reserve the
right to make changes to the products and
services without prior notification.
In order to provide you with excellent ser-
vice, any call to the OnStar Center may be
monitored or recorded.
All features may not be available on all mod-
els. Please consult your dealer for details.
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118 OnStar - TelematicsOnStar Operation:OnStar uses existing emergency service
providers and cellular and satellite technol-
ogies. OnStar requires cellular service to be
available and operating for features to func-
tion properly.Personal Calling:Existing OnStar service agreement
required. Additional usage charges apply
for Personal Calling. Interim 2001 model
year availability in select markets. For
system limitations and details, call
1-800-ONSTAR-7 or visit www.onstar.com.Virtual Advisor:Existing OnStar and Personal Calling ser-
vice agreement required. Additional usage
charges apply for Personal Calling. Interim
2001 model year availability in select mar-
kets. For system limitations and details, call
1-800-ONSTAR-7 or visit www.onstar.com.
Additional InformationWarranty
OnStar is warranted as part of the Saab new
vehicle limited warranty.
A Note About Privacy
At OnStar, we know you want to protect your
privacy, and we take subscriber privacy
very seriously. We never provide your per-
sonal information to another company or
person unless you authorize it, or we are
required to by the legal process, or in such
cases where you have provided it for billing
purposes or you have requested a hotel res-
ervation, are sending flowers, etc. Having
this information on file with OnStar is a real
advantage and helps you avoid repeating
your credit card information over a cellular
connection. Your trust is what we most
value.Transferring OnStar
Because your OnStar 3-button system is an
integral part of your Saab, it cannot be trans-
ferred to another vehicle. Each OnStar
system stays with the original car or truck in
which it was installed.
The one-year OnStar prepaid subscription
applicable to new retail deliveries cannot be
transferred to another vehicle. However, if
you’ve purchased additional years of ser-
vice and decide to dispose of your Saab,
any remaining service will be refunded to
you. Or, if you choose, you can have it trans-
ferred to another vehicle on your account.
Any service that is refunded or transferred
will be prorated at the monthly rate in effect
at the time of transfer.
OnStar Subscription InformationTo renew your subscription or upgrade your
plan, just push the OnStar button, or call the
OnStar customer service department at
1-888-864-2801 between 7 am and 12 pm
EST Monday-Friday; 8 am and 5 pm on Sat-
urday.
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119 Interior equipment and trunk
Interior equipment
and trunk Steering wheel
adjustment __________ 120
Rearview mirrors______ 121
Electric windows ______ 127
Sunroof _____________ 128
Interior lighting _______ 130
Sun visors ___________ 131
Ashtrays_____________ 131
Glove compartment ___ 132
Cup holders __________ 134
Trunk _______________ 135
Spare wheel and tools _ 145
Fuel filler door ________ 146
Opening the fuel filler
door in an emergency_ 146
IB394
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120 Interior equipment and trunkSteering wheel
adjustment Fore-and-aft and tilt adjustment of the steer-
ing wheel is possible.
Pull down the lever fully until you hear a
click. Move the steering wheel to the desired
position and then raise the lever. The lever
should lock with a click.
Make sure that the lever is fully locked
before driving off.
HornThe horn is sounded by pressing the central
part of the steering wheel. Press closest to
the steering wheel rim.
WARNING
Never adjust the steering wheel unless
the car is stationary.
IB408
To adjust the steering wheel
IB1563
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