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The infrared transmitters are located in the display
below the video screen. The headphones shut
off automatically to save the battery power if the
DVD system is shut off or if the headphones
are out of range of the transmitters for more than
three minutes. If you move too far forward or
step out of the vehicle, the headphones lose the
audio signal.
To adjust the volume on the headphones, use the
volume control located on the right side.
Notice:Do not store the headphones in heat
or direct sunlight. This could damage the
headphones and repairs will not be covered by
your warranty. Keep the headphones stored
in a cool, dry place.Battery Replacement
To change the batteries, do the following:
1. Slide open the battery door located on the
left side of the headphones.
2. Replace the two AAA batteries in the
compartment. Make sure that they are
installed correctly, using the diagram on the
inside of the battery compartment.
3. Slide the battery door shut.
If the headphones are to be stored for a long
period of time, remove the batteries and keep them
in a cool, dry place.
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Audio Output
Only one audio source can be heard through the
speakers at one time.
Press the power button to turn the radio on.
The radio can be heard through all of the vehicle
speakers.
When a DVD is inserted, playback is heard
through the vehicle speakers and headphones.
Front seat passengers can listen to the radio
by pressing the BAND button to select AM, FM or
XM™ (if equipped). The rear seat speakers are
muted for radio listening, and the DVD plays
through the headphones (RSE Mode).
When RCA jacks are connected, the rear speakers
are muted. The rear seat passengers are able
to hear audio from the auxiliary device through the
wireless headphones. The front seat passengers
are able to listen to the radio through the front
speakers, by pressing the BAND button to select
AM, FM, or XM (if equipped), or listen to a CD
that is inserted into the radio.
If a playback device is plugged into the radio’s
auxiliary input jack, the device can be heard
through all of the vehicle speakers. In RSE mode
the playback device is only heard through the
front speakers.
Video Screen
The video screen is located in the overhead
console.
To use the video screen, do the following:
1. Push forward on the release button located on
the DVD display console.
2. Pull the screen down, away from you, and
adjust its position as desired.
When the video screen is not in use, push it up
into its locked position.
If a DVD is playing and the screen is raised to its
locked position, the screen shuts off, but the
DVD continues to play through the previous audio
or video source.
The video screen contains the transmitters for the
wireless headphones and the receivers for the
remote control. If the screen is in the closed
position, the signals are not available for the
operation of the headphones or the remote control.
Notice:Avoid directly touching the video
screen, as damage may occur. See “Cleaning
the Video Screen” later in this section for
more information.
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DVD Player Buttons
To learn about the DVD functions for this type
of radio system, read the following for more
information on the DVD player.
DVD/AUX (Auxiliary):While a DVD is playing,
press this button to switch between front auxiliary
and RSE.
To listen to a DVD through the headphones, press
this button.
While a CD is playing, press this button to switch
between playing a CD or the front auxiliary,
if not in RSE mode. If the system is in RSE mode,
press the power button on the remote control
rst, to listen to the CD through the headphones,
while the front passengers listen to the front
auxiliary.
O(Power):Press this knob to turn the radio/DVD
player on. Turn this knob clockwise to or
counterclockwise to increase or decrease the
volume. A single press turns the radio off, a quick
double press turns off the entire radio and rear
seat entertainment system.
f(Tune):Turn this knob to change tracks on a
CD or DVD, to manually tune a radio station, or to
change clock or date settings, while in the clock
or date setting mode. SeeSetting the Time
(Without Date Display) on page 186orSetting the
Time (With Date Display) on page 186for more
information.
©SEEK (Previous Track/Chapter):Press this
button to return to the start of the current track
or chapter. Press this button again to go to
the previous track or chapter. This button might
not work while the DVD is playing the copyright
information or the previews.
¨SEEK (Next Track/Chapter):Press this button
to advance to the beginning of the next track or
chapter. This button might not work while the DVD
is playing the copyright information or the previews.
sREV (Reverse):Press this button to fast
reverse the DVD or CD, ve times the normal
speed. The radio displays the elapsed time while
in fast reverse. To stop fast reversing, press
this button again. This button might not work while
the DVD is playing the copyright information or
the previews.
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DVD Player Error Messages
The video screen could display one of the
following:
Disc Load/Eject Error:This message displays
when there are disc load or eject problems.
Disc Format Error:This message displays, if the
disc is inserted with the disc label wrong side
up, or if the disc is damaged.
Disc Region Error:This message displays, if the
disc is not from a correct region.
No Disc Inserted:This message displays, if no
disc is present when the EJECT or DVD/AUX
button is pressed on the radio.
DVD Distortion
Video distortion could occur when operating
cellular phones, scanners, CB radios, Global
Position Systems (GPS)*, two-way radios,
mobile fax, or walkie talkies.
It might be necessary to turn off the DVD player
when operating one of these devices in or near
the vehicle.
*Excludes the OnStar
®System.
Cleaning the DVD Player
When cleaning the outside DVD faceplate and
buttons, use only a clean cloth dampened
with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean
cloth dampened with clean water. Use care
when directly touching or cleaning the screen, as
damage could result.
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Radio Reception
Frequency interference and static during normal
radio reception can occur if items such as
cellphone chargers, vehicle convenience
accessories, and external electronic devices are
plugged into the accessory power outlet. If there is
interference or static, unplug the item from the
accessory power outlet.
AM
The range for most AM stations is greater than for
FM, especially at night. The longer range can
cause station frequencies to interfere with each
other. For better radio reception, most AM
radio stations boost the power levels during the
day, and then reduce these levels during the night.
Static can also occur when things like storms
and power lines interfere with radio reception.
When this happens, try reducing the treble on
your radio.
FM Stereo
FM stereo gives the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM
signals, causing the sound to fade in and out.
XM™ Satellite Radio Service
XM™ Satellite Radio Service gives digital radio
reception from coast-to-coast in the 48 contiguous
United States, and in Canada. Just as with FM,
tall buildings or hills can interfere with satellite
radio signals, causing the sound to fade in and out.
In addition, traveling or standing under heavy
foliage, bridges, garages, or tunnels could
cause loss of XM signal for a period of time.
The radio might display NO XM SIGNAL to
indicate interference.
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The heavier the rain, the harder it is to see. Even
if your windshield wiper blades are in good
shape, a heavy rain can make it harder to see
road signs and traffic signals, pavement markings,
the edge of the road, and even people walking.
It is wise to keep your wiping equipment in good
shape and keep your windshield washer uid
reservoir lled with washer uid. Replace your
windshield wiper inserts when they show signs of
streaking or missing areas on the windshield, or
when strips of rubber start to separate from the
inserts.
{CAUTION:
Wet brakes can cause accidents. They
may not work as well in a quick stop and
may cause pulling to one side. You could
lose control of the vehicle.
After driving through a large puddle of
water or a car wash, apply the brake pedal
lightly until the brakes work normally.Driving too fast through large water puddles or even
going through some car washes can cause
problems, too. The water may affect your brakes.
Try to avoid puddles. But if you cannot, try to slow
down before you hit them.
Hydroplaning
Hydroplaning is dangerous. So much water can
build up under your tires that they can actually ride
on the water. This can happen if the road is wet
enough and you are going fast enough. When your
vehicle is hydroplaning, it has little or no contact
with the road.
Hydroplaning does not happen often. But it can if
your tires do not have much tread or if the
pressure in one or more is low. It can happen if a
lot of water is standing on the road. If you can
see reections from trees, telephone poles,
or other vehicles, and raindrops dimple the water’s
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about
hydroplaning. The best advice is to slow down
when it is raining.
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Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re
can cause bad injuries. To help avoid
injuries to you and others, read and follow
all the instructions on the pump island.
Turn off your engine when you are
refueling. Do not smoke if you are near
fuel or refueling your vehicle. Do not use
cellular phones. Keep sparks, ames, and
smoking materials away from fuel. Do not
leave the fuel pump unattended when
refueling your vehicle. This is against the
law in some places. Do not re-enter
vehicle while pumping fuel. Keep children
away from the fuel pump; never let
children pump fuel.The tethered fuel cap is located behind a hinged
fuel door on the passenger’s side of the vehicle.
To remove the fuel cap, turn it slowly
counterclockwise. The fuel cap has a spring in it;
if the cap is released too soon, it will spring
back to the right.
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Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while
it is in your vehicle. Static electricity
discharge from the container can ignite the
gasoline vapor. You can be badly burned
and your vehicle damaged if this occurs.
To help avoid injury to you and others:
Dispense gasoline only into approved
containers.
Do not ll a container while it is inside a
vehicle, in a vehicle’s trunk, pickup
bed, or on any surface other than the
ground.
Bring the ll nozzle in contact with the
inside of the ll opening before
operating the nozzle. Contact should
be maintained until the lling is
complete.
Do not smoke while pumping gasoline.
Do not use a cellular phone while
pumping gasoline.
Checking Things Under
the Hood
{CAUTION:
An electric fan under the hood can start up
and injure you even when the engine is not
running. Keep hands, clothing, and tools
away from any underhood electric fan.
{CAUTION:
Things that burn can get on hot engine
parts and start a re. These include
liquids like fuel, oil, coolant, brake uid,
windshield washer and other uids, and
plastic or rubber. You or others could be
burned. Be careful not to drop or spill
things that will burn onto a hot engine.
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Customer Assistance and Information....... 408
Customer Satisfaction Procedure............... 408
Online Owner Center................................. 411
Customer Assistance for Text
Telephone (TTY) Users.......................... 412
Customer Assistance Offices..................... 412
GM Mobility Reimbursement Program........ 413
Roadside Assistance Program................... 413
Vehicle Data Collection and
Event Data Recorders............................ 417
Collision Damage Repair........................... 418Reporting Safety Defects............................ 422
Reporting Safety Defects to the
United States Government..................... 422
Reporting Safety Defects to the
Canadian Government............................ 422
Reporting Safety Defects to Saturn............ 423
Service Publications Ordering
Information............................................. 423
Section 7 Customer Assistance Information
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your retailer and to Saturn. Together we are
committed to providing our customers with
unparalleled service, before, during and after the
purchase of a Saturn vehicle, for total customer
satisfaction. We call this the Saturn Difference.
Normally, any concerns with the sales transaction
or the operation of your vehicle will be resolved
by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer
Assistance Liaison. Any member of the retail
management team has the authority and the desire
to resolve your concerns. Normally, concerns
can be quickly resolved at this level.STEP TWO:Should you need additional
assistance, in the U.S., contact the Saturn
Customer Assistance Center by calling
1-800-553-6000. In Canada, contact the
Saturn Customer Communication Centre at
1-800-263-1999. A Saturn Customer Assistance
Center team member will handle your call and
assist in providing product and warranty
information, the nearest retailer location, roadside
assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN).
This 17-digit number can be found on the
vehicle registration or title, on the upper
driver’s side corner of the dash, or on your
roadside assistance key card.
The name of your selling and servicing
retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
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