ECO mode TOYOTA HIGHLANDER HYBRID 2021 (in English) User Guide

1283-1. Key information
HIGHLANDER HV_U
3-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.146)
• Operating the wireless remote control function ( P.129)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin when
the hybrid system is stopped.
●To reduce key battery depletion when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. (
P.147)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote control does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■Replacing the battery
 P.444
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehicle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is shown on the
multi-information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
Keys
The keys

1303-1. Key information
HIGHLANDER HV_U
*2: If equipped
■Theft deterrent panic mode
When is pressed for longer
than about one second, an alarm
will sound intermittently and the
vehicle lights will flash to deter any
person from trying to break into or
damage your vehicle.
To stop the alarm, press any button
on the electronic key.
To take out the mechanical key,
slide the release button and take
the key out.
The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over and re-attempt to
insert it.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is depleted or the entry
function does not operate properly,
you will need the mechanical key.
(  P.496)
■When required to leave the
vehicle’s key with a parking
attendant
Lock the glove box as circum-
stances demand. ( P.366)
Remove the mech anical key for
your own use and provide the atten-
dant with the electronic key only.
■If you lose your mechanical
keys
 P.495
■If a wrong key is used
The key cylinder rotates freely, iso-
lated from the internal mechanism.
Using the mechanical key

1403-2. Opening, closing and locking the doors
HIGHLANDER HV_Uwill automatically close it to the fully
closed position.
●The back door closer can function
when the power switch is in any
mode.
●The back door can be opened
using the back door opener switch
even if the back door closer is
operating.
■Power back door operating con-
ditions
If the following conditions are met,
the power back door can be opened
and closed automatically.
●When the power back door sys-
tem is enabled. ( P.530)
●When the power switch is in ON,
one of the following conditions
must be met in addition to the
above conditions:
• The parking brake is engaged.
• The brake pedal is depressed.
• The shift lever is in P.
■Operation of the power back
door
●When the power back door begins
to operate, the emergency flash-
ers will flash twice and a buzzer
will sound.
●When the power back door is dis-
abled, the powe r back door will
not operate but can be opened
and closed manually.
●When the power back door is
opening/closing, if the power back
door becomes obstructed, opera-
tion will stop.
■Jam protection function
Sensors are installed on the right
and left sides of the power back
door. When the door is automati-
cally closing and the sensors are
pushed due to an object being
clamped, etc., the jam protection
function operates.
From that position the door auto-
matically moves a little in the oppo-
site direction and then the function stops.
■Back door reserve lock function
This function reserves the locking of
the power back door when the
power back door is open. If the fol-
lowing operations are performed, all
of the doors except the power back
door will lock and then the power
back door will lock when it is com-
pletely closed.
1 Close all of the doors, except the
back door.
2 Perform an automatic closing
operation of the power back door
and lock the doors using the
wireless remote control
( P.131) or smart key system
(  P.131) while the power back
door is closing.
A buzzer sounds and the emer-
gency flashers flash to indicate that
all the doors have been closed and
locked.
●If the electronic key is placed
inside the vehicle after starting a
close operation via the door
reserve lock function, the elec-
tronic key may become locked
inside the vehicle.
●If the back door does not fully
close due to the operation of the
jam protection function, etc., while
the back door is automatically
closing after a door reserve lock
operation is performed, the door
reserve lock function is canceled
and all the doors will unlock.
●Before leaving the vehicle, make
sure that all the doors are closed
and locked.

1463-2. Opening, closing and locking the doors
HIGHLANDER HV_U
■Antenna locationAntennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage
compartment
■Effective range (areas within
which the electronic key is
detected)When locking or unlocking the
doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of an outside front door
handle and back door. (Only the
doors detecting the key can be
operated.)
When starting the hybrid system
or changing power switch
modes
The system can be operated when
the electronic key is inside the vehi-
cle.
■Alarms and warning messages
A combination of exterior and inte-
rior alarms as well as warning mes-
sages shown on the
multi-information di splay are used to
prevent theft of the vehicle and acci-
dents resulting from erroneous
operation. Take appropriate mea-
sures in response to any warning
message on the multi-information
display. ( P.476)
When only an alarm sounds, cir-
cumstances and correction proce-
dures are as follows.
●When an exterior alarm sounds
once for 5 seconds
Smar t key system
The following operations
can be performed simply by
carrying the electronic key
on your person, for example
in your pocket. The driver
should always carry the
electronic key.
 Locks and unlocks the
doors ( P.131)
 Locks and unlocks the back
door ( P.136)
 Starts and stops the hybrid
system ( P.213)

1483-2. Opening, closing and locking the doors
HIGHLANDER HV_U• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless
communication devices
• Another electronic key or a wire- less key that emits radio waves
• Personal computers or personal
digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru-
ment panel, luggage compart-
ment, floor, or in the door pockets
or glove box when the hybrid sys-
tem is started or power switch
modes are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception co nditions, it may
be detected by the antenna out- side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electronic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock or lock if a
large amount of water splashes on
the door handle, such as in the
rain or in a car wash when the
electronic key is within the effec-
tive range. (The
doors will auto-
matically be locked after
approximately 60 seconds if the
doors are not opened and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possibilit y that the door
may not be unlocked by the entry
function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock or unlock
sensor while wearing gloves may
prevent lock or unlock operation.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective range, the door may
lock and unlock repeatedly. In that
case, follow the following correc-
tion procedures to wash the vehi-
cle:
• Place the electron ic key in a loca-
tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to bat-

1493-2. Opening, closing and locking the doors
3
Before driving
HIGHLANDER HV_Utery-saving mode to disable the
smart key system. (
P.147)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-information display and a
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all
the doors.
●The lock sensor may not work
properly if it comes into contact
with ice, snow, mud, etc. Clean
the lock sensor and attempt to
operate it again, or use the lock
sensor on the lower part of the
door handle.
●A sudden handle operation or a
handle operation immediately
after entering the effective range
may prevent the doors from being
unlocked. Touch the door unlock
sensor and check that the doors
are unlocked be fore pulling the
door handle again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance. ( P.530)
●Setting the electronic key to bat-
tery-saving mode helps to reduce
key battery depletion. ( P.147)
■To operate the system properly
Make sure to carry the electronic
key when operating the system. Do
not get the electronic key too close
to the vehicle when operating the
system from the outside of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor- rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention may not operate.)
■If the smart key system does
not operate properly
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol.
If the doors cannot be
locked/unlocked using the above
methods, use the mechanical key.
(  P.496)
If the hybrid system cannot be
started using the smart key system,
refer to P.497.
■Customization
Some functions can be customized.
(  P.530)
■If the smart key system has
been deactivated in a custom-
ized setting
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.131, 496)
●Starting the hybrid system and
changing power switch modes:
P. 4 9 7
●Stopping the hybrid system:
P. 2 1 5

1553-3. Adjusting the seats
3
Before driving
HIGHLANDER HV_U
■Second seats
8-seat modelsSeatback angle adjustment
lever
Seat position adjustment
lever
WARNING
■When folding the rear seat-
backs down
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not fold the seatbacks down
while driving.
●Stop the vehicle on level
ground, set the parking brake
and shift the shift lever to P.
●Do not allow anyone to sit on a
folded seatback or in the lug-
gage compartment while driv-
ing.
●Do not allow children to enter
the luggage compartment.
●Do not fold down a rear seat-
back when there are passen-
gers sitting in the rear seats or
when there is luggage placed
on the rear seats.
●Be careful not to catch your
hand when folding the rear seat-
backs.
Adjustment procedure

1563-3. Adjusting the seats
HIGHLANDER HV_U
7-seat modelsSeatback angle adjustment
lever
Seat position adjustment
lever
■Third seatsSeatback angle adjustment
lever
■When entering/exiting the
vehicle
Pull the seatback angle adjust-
ment lever or to tilt the
seatback forward and then slide
the seat forward.
Make sure that the second seat is
free of passengers and obstruc-
tions before operating the lever.
■After passengers have
entered/exited the vehicle
Lift up the seatback and slide
the seat backward until it locks.
■Before folding down the
second seats
1 Stow the armrest. ( P.382)
Moving a second seat for
third seat access
Folding down the second
seats

1683-4. Adjusting the steering wheel and mirrors
HIGHLANDER HV_U
Camera indicator
Indicates that the camera is operat-
ing normally.
Icon display area
Displays icons, adjusting gauge,
etc. (P.169)
Select button
Press to change the setting of the
item you want to adjust.
Menu button
Press to display the icon display
area and select the item you want
to adjust.
Lever
Operate to change between digital
mirror mode and optical mirror
mode.
Operate the lever to change
between digital mirror mode and
optical mirror mode.
1 Digital mirror mode
Displays an image of the area
behind the vehicle.
will illuminate in this mode.
2Optical mirror mode
Turns off the display of the Digital
Rearview Mirror allows it to be used
as an optical mirror.
■Digital mirror mode operating
condition
The power switch is turned to ON.
When the power switch is changed
from ON to OFF or ACC, the image
will disappear after several seconds.
■When using the Digital Rear-
view Mirror in digital mirror
mode
●If it is difficult to see the displayed
image due to light reflected off the
Digital Rearview Mirror, the cam-
era being dirty, or if lights of a
vehicle behind your vehicle or the
displayed image are bothering
you, change to optical mirror
mode.
●When the back door is open, the
Digital Rearview Mirror image may
not display properly. Before driv-
ing, make sure the back door is
WARNING
• Change to digital mirror mode and adjust the display settings.
●As the range of the image dis-
played by the Digital Rearview
Mirror is different from that of
the optical mirror, make sure to
check this difference before
driving.
System components
Changing modes

1693-4. Adjusting the steering wheel and mirrors
3
Before driving
HIGHLANDER HV_Uclosed.
●If the display is difficult to see due
to reflected light, close the sun-
shade for the moon roof or the
electronic sunshade for the pan-
oramic moon roof.
●Any of the following conditions
may occur when driving in the
dark, such as at night. None of
them indicates that a malfunction
has occurred.
• Colors of objects in the displayed image may differ from their actual
color.
• Depending on the height of the lights of the vehicle behind, the
area around the vehicle may
appear white and blurry.
• Automatic image adjustment for
brighter surrounding image may
cause flickering.
If it is difficult to see the displayed
image or flickering bothers you,
change to optical mirror mode.
●The Digital Rearview Mirror may
become hot while it is in digital
mirror mode.
This is not a malfunction.
●Depending on your physical con-
dition or age, it may take longer
than usual to focus on the dis-
played image. In this case,
change to optical mirror mode.
●Do not let passengers stare at the
displayed image when the vehicle
is being driven, as doing so may
cause motion sickness.
■When the system malfunctions
If the symbol shown in the illustra-
tion is displayed when using the
Digital Rearview Mirror in digital mir-
ror mode, the system may be mal-
functioning. The symbol will
disappear in a few seconds. Oper-
ate the lever, change to optical mir-
ror mode and have the vehicle
inspected by your Toyota dealer.
■Adjusting the mirror height
The height of the rear view mir-
ror can be adjusted to suit your
driving posture.
Change to optical mirror mode,
adjusting the height of the rear
view mirror by moving it up and
down.
■Display settings (digital mir-
ror mode)
Settings of the display in the dig-
ital mirror mode, on/off operation
of the automatic anti-glare func-
tion, etc. can be changed.
1 Press the menu button.
Adjusting the mirror