ECO mode TOYOTA HIGHLANDER HYBRID 2021 (in English) Owner's Manual

1703-4. Adjusting the steering wheel and mirrors
HIGHLANDER HV_UThe icons will be displayed.
2
Press the menu button
repeatedly and select the
item you want to adjust.
3 Press or to
change the setting.
The icons will disappear if a button
is not operated for approximately 5
seconds or more.*: This is a function for the optical
mirror mode, however, the setting
can also be changed while using
the digital mirror mode.
■Enabling/disabling the
automatic anti-glare func-
tion (optical mirror mode)
The automatic anti-glare func-
tion in the optical mirror mode
can be enabled/disabled. The
setting can be changed in both
the digital mirror mode and the
optical mirror mode.
When using the digital mirror
mode
 P.169
When using the optical mirror
mode
1 Press the menu button.
The icons will be displayed.
2Press the menu button
repeatedly and select .
IconsSettings
Select to adjust the bright-
ness of the display.
Select to adjust the area
displayed up/down.
Select to adjust the area
displayed to the left/right.
Select to adjust the angle of
the displayed image.
Select to zoom in/out the
displayed image.
Select to enable/disable the
automatic anti-glare func-
tion.
*
Responding to the bright-
ness of the headlights of
vehicles behind, the
reflected light is automati-
cally adjusted.
The automatic anti-glare
function is enabled each
time the power switch is
changed to ON.
IconsSettings

1713-4. Adjusting the steering wheel and mirrors
3
Before driving
HIGHLANDER HV_UThe setting display will be dis-
played.
3
Press or to
enable (“ON”)/disable
(“OFF”) the automatic
anti-glare function.
The icons will disappear if a button
is not operated for approximately 5
seconds or more.
■Adjusting the display (digital
mirror mode)
●If the displayed image is adjusted,
it may appear distorted. This is not
a malfunction.
●If the brightness of the Digital
Rearview Mirror is set too high, it
may cause eye strain. Adjust the
Digital Rearview Mirror to an
appropriate brightness. If your
eyes become tired, change to
optical mirror mode.
●The brightness of the Digital Rear-
view Mirror will change automati-
cally according to the brightness
of the area in front of your vehicle.
■To prevent the light sensors
from malfunctioning
To prevent the light sensors from
malfunctioning, do not touch or
cover them.
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
■While driving
●Do not adjust the position of the
Digital Rearview Mirror or adjust
the display settings while driv-
ing.
Stop the vehicle and operate
the Digital Rearview Mirror con-
trol switches.
Failure to do so may cause a
steering wheel operation error,
resulting in an unexpected acci-
dent.
●Always pay attention to the
vehicle’s surroundings.
The size of the vehicles and other
objects may look different when in
digital mirror mode and optical
mirror mode.
When backing up, make sure to
directly check the safety of the
area around your vehicle, espe-
cially behind the vehicle.
Additionally, if a vehicle
approaches from the rear in the
dark, such as at night, the sur-
rounding area may appear dim.
■To prevent causes of fire
If the driver continues using the
Digital Rearview Mirror while
smoke or odor comes from the
mirror, it may result in fire. Stop
using the system immediately and
contact your Toyota dealer.

1763-4. Adjusting the steering wheel and mirrors
HIGHLANDER HV_U
is displayed.
The Digital Rearview Mirror
is extremely hot.
(The display will gradually
become more dim. If the
temperature continues to
increase, the Digital Rear-
view Mirror will turn off.)
Reducing the cabin tem-
perature is recom-
mended to reduce the
temperature of the mir-
ror.
( will disappear
when the mirror
becomes cool.)
If does not disap-
pear even though the
mirror is cool, have the
vehicle inspected by
your Toyota dealer.
The lever cannot be
operated properly.The lever may be malfunc-
tioning.
Change to optical mirror
mode and have the vehi-
cle inspected by your
Toyota dealer.
(To change to optical
mirror mode, press and
hold the menu button for
approximately 10 sec-
onds.)
SymptomLikely causeSolution

1904-1. Before driving
HIGHLANDER HV_U
4-1.Before driving
■Starting the hybrid system
 P. 2 1 3
■Driving
1 With the brake pedal
depressed, shift the shift
lever to D. ( P.220)
2 Release the parking brake.
( P.224)
If the parking brake is in automatic
mode, the parking brake is
released automatically when shift-
ing the shift lever to any position
other than P. ( P.224)
3 Gradually release the brake
pedal and gently depress the
accelerator pedal to acceler-
ate the vehicle.
■Stopping
1 With the shift lever in D,
depress the brake pedal.
2 If necessary, set the parking
brake. ( P.224)
If the vehicle is to be stopped for an
extended period of time, shift the
shift lever to P or N. ( P.220)
■Parking the vehicle
1 With the shift lever in D,
depress the brake pedal. 2
Set the parking brake
( P.224), and shift the shift
lever to P ( P.220).
3 Press the power switch to
stop the hybrid system.
4 Lock the door, making sure
that you have the electronic
key on your person.
If parking on a hill, block the wheels
as needed.
■Starting off on a steep
uphill
1 With the brake pedal
depressed, shift the shift
lever to D. ( P.220)
2 Pull the parking brake switch
and parking brake is set man-
ually. ( P.224)
3 Release the brake pedal and
gently depress the accelera-
tor pedal to accelerate the
vehicle.
4 Push the parking brake
switch and parking brake is
released manually.
■When starting off on a uphill
The hill-start assist control will acti-
vate. ( P.325)
■For fuel-effic ient driving
Keep in mind that hybrid vehicles
are similar to conventional vehicles,
and it is necessary to refrain from
activities such as sudden accelera-
tion. ( P.331)
■Driving in the rain
●Drive carefully when it is raining,
because visibility will be reduced,
the windows may become
fogged-up, and the road will be
Driving the vehicle
The following procedures
should be observed to
ensure safe driving:
Driving procedure

1914-1. Before driving
4
Driving
HIGHLANDER HV_Uslippery.
●Drive carefully when it starts to
rain, because the road surface will
be especially slippery.
●Refrain from high speeds when
driving on an expressway in the
rain, because there may be a
layer of water between the tires
and the road surface, preventing
the steering and brakes from
operating properly.
■ECO Accelerator Guidance
(
 P.94, 103)
It is easier to driv e in an Eco-friendly
manner by driving while referring to
the ECO Accelerator Guidance dis-
play. Also, by using the ECO Accel-
erator Guidance it is easier to
increase the “Eco Score” evaluation.
●When starting off:
While staying within the ECO
Accelerator Guidance range,
gradually depress the accelerator
pedal and accelerate to the
desired speed. If excessive accel-
eration is avoided, the “Start”
score will increase.
●When driving:
After accelerating to the desired
speed, release the accelerator
pedal and drive at a stable speed
within the ECO Accelerator Guid-
ance range. By keeping the vehi-
cle within the ECO Accelerator
Guidance range, the “Cruise”
score will increase.
●When stopping:
When stopping the vehicle, early
releasing the accelerator pedal
will cause the “Stop” score to
increase.
■Restraining the hybrid system
output (Brake Override System)
●When the accelerator and brake
pedals are depressed at the same
time, the hybrid system output
may be restrained.
●A warning message is displayed
on the multi-information display
and head-up display (if equipped) while the system is operating.
■Restraining sudden start
(Drive-Start Control)
●When the following unusual oper-
ation is performed, the hybrid sys-
tem output may be restrained.
• When the shift lever is shifted from R to D, D to R, N to R, P to D, or P
to R (D includes S) with the accel-
erator pedal depressed, a warning
message appears on the
multi-information display and
head-up display (if equipped). If a
warning message is shown on the
multi-information display and
head-up display (if equipped),
read the message and follow the
instructions.
• When the accelerator pedal is depressed too much while the
vehicle is in reverse.
●While Drive-Start Control is being
activated, your vehicle may have
trouble escaping from the mud or
fresh snow. In su ch case, deacti-
vate TRAC ( P.326) to cancel
Drive-Start Control so that the
vehicle may become able to
escape from the mud or fresh
snow.
●AWD models: Drive-Start Control
does not work when Trail Mode is
turned on.
■Breaking in your new Toyota
To extend the life of the vehicle,
observing the following precautions
is recommended:
●For the first 200 miles (300 km):
Avoid sudden stops.
●For the first 500 miles (800 km):
Do not tow a trailer.
●For the first 600 miles (1000 km):
• Do not drive at extremely high speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low gears.
• Do not drive at a constant speed for extended periods.

1934-1. Before driving
4
Driving
HIGHLANDER HV_U
WARNING
●Always check that all passen-
gers’ arms, heads or other parts
of their body are not outside the
vehicle.
●AWD models: Do not drive the
vehicle off-road.
This is not an AWD vehicle
designed for off-road driving.
Proceed with all due caution if it
becomes unavoidable to drive
off-road.
●Do not drive across a river or
through other bodies of water.
This may cause electric/elec-
tronic components to short cir-
cuit, damage the hybrid system
or cause other serious damage
to the vehicle.
●Do not drive in excess of the
speed limit. Even if the legal
speed limit permits it, do not
drive over 85 mph (140 km/h)
unless your vehicle has
high-speed capability tires. Driv-
ing over 85 mph (140 km/h)
may result in tire failure, loss of
control and possible injury. Be
sure to consult a tire dealer to
determine whether the tires on
your vehicle are high-speed
capability tires or not before
driving at such speeds.
■When driving on slippery
road surfaces
●Sudden braking, acceleration
and steering may cause tire
slippage and reduce your ability
to control the vehicle.
●Sudden acceleration, engine
braking due to shifting, or
changes in engine speed could
cause the vehicle to skid.
●After driving through a puddle,
lightly depress the brake pedal
to make sure that the brakes
are functioning properly. Wet
brake pads may prevent the
brakes from functioning prop-
erly. If the brakes on only one
side are wet and not functioning
properly, steering control may
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while a fo rward driving
position is selected, or roll for-
ward while the shift lever is in R.
Doing so may result in an acci-
dent or damage to the vehicle.
●Do not shift the shift lever to P
while the vehicle is moving.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to R
while the vehicle is moving for-
ward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to a
driving position while the vehicle
is moving backward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Shifting the shift lever to N while
the vehicle is moving will disen-
gage the hybrid system. Engine
braking is not available when N
is selected.
●Be careful not to shift the shift
lever with the accelerator pedal
depressed. Shifting the shift
lever to any position other than
P or N may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident and
result in death or serious injury.

1954-1. Before driving
4
Driving
HIGHLANDER HV_U
WARNING
●Always apply the parking brake,
shift the shift lever to P, stop the
hybrid system and lock the vehi-
cle.
Do not leave the vehicle unat-
tended while the “READY” indi-
cator is illuminated.
If the vehicle is parked with the
shift lever in P but the parking
brake is not set, the vehicle may
start to move, possibly leading
to an accident.
●Do not touch the exhaust pipes
while the “READY” indicator is
illuminated or immediately after
turning the hybrid system off.
Doing so may cause burns.
■When taking a nap in the vehi-
cle
Always turn the hybrid system off.
Otherwise, if you accidentally
move the shift lever or depress
the accelerator pedal, this could
cause an accident or fire due to
hybrid system overheating. Addi-
tionally, if the vehicle is parked in
a poorly ventilated area, exhaust
gases may collect and enter the
vehicle, leading to death or a seri-
ous health hazard.
■When braking
●When the brakes are wet, drive
more cautiously.
Braking distance increases
when the brakes are wet, and
this may cause one side of the
vehicle to brake differently than
the other side. Also, the parking
brake may not securely hold the
vehicle.
●If the electronically controlled
brake system does not operate,
do not follow other vehicles
closely and avoid hills or sharp
turns that require braking. In this
case, braking is still possible,
but the brake pedal should be
depressed more firmly than
usual. Also, the braking dis-
tance will increase. Have your
brakes fixed immediately.
●The brake system consists of 2
or more individual hydraulic sys-
tems; if one of the systems fails,
the other(s) will still operate. In
this case, the brake pedal
should be depressed more
firmly than usual and the brak-
ing distance will increase. Have
your brakes fixed immediately.
■If the vehicle becomes stuck
(AWD models)
Do not spin the wheels exces-
sively when any of the tires is up
in the air, or the vehicle is stuck in
sand, mud, etc. This may damage
the driveline components or pro-
pel the vehicle forward or back-
ward, causing an accident.
NOTICE
■When driving the vehicle
●Do not depress the accelerator
and brake pedals at the same
time while driving, as this may
restrain the hybrid system out-
put.
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.

2064-1. Before driving
HIGHLANDER HV_U
Certification Label. (P.510)
 If the gross trailer weight is
over the unbraked TWR,
trailer service brakes are
required. 
If the gross trailer weight is
over 2000 lb. (900 kg), a sway
control device with sufficient
capacity is required.
Confirm that the gross trailer we ight, gross combination weight,
gross vehicle weight, gross axle weight and tongue weight are all
within the limits.
■GCWR*1 and TWR*1
■Unbraked TWR*1
1000 lb. (450 kg)
*1: These models meet the tow-vehicle trailering requirement of SAE Inter-
national per SAE J2807.
*2: The model code is indicated on the Certification Label. (P.510)
*3: For 7-seat models
*4: For 8-seat models
 A recommended tongue
weight varies in accordance
with the types of trailers or
towing as described below. 
To ensure the recommended
values shown below, the
trailer must be loaded by
referring to the following
instructions.
• Tongue Weight
GCWR, TWR and Unbraked TWR
Model code*2EngineDriving
systemGCWRTWR
 AXUH70L-ARXNHA
 AXUH70L-ARXMHA
 AXUH70L-ARXGHA
2.5L L4
(A25A-FX
S) engine
2WD9460 lb.
(4290 kg)
3500 lb.
(1590 kg) AXUH78L-ARXNHA
 AXUH78L-ARXMHA
 AXUH78L-ARXGHA
*3AWD
9500 lb.
(4310 kg)
AXUH78L-ARXGHA*49565 lb.
(4340 kg)
Trailer Tongue Weight

2144-2. Driving procedures
HIGHLANDER HV_U
■Conditions affecting operation
 P. 1 4 7
■Note for the entry function
 P. 1 4 8
■Steering lock function
●After turning the power switch off
and opening and closing the
doors, the steering wheel will be
locked due to the steering lock
function. Operating the power
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push Power Switch
while Turning Steering Wheel in
Either Direction” will be displayed
on the multi-information display.
Check that the shi ft lever is in P.
Press the power switch shortly
and firmly while turning the steer-
ing wheel left and right.
●To prevent the steering lock motor
from overheating, operation of the
motor may be suspended if the
hybrid system is turned on and off
repeatedly in a short period of
time. In this ca se, refrain from
operating the hybrid system. After
about 10 seconds, the steering
lock motor will resume functioning.
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■If the hybrid system is malfunc-
tioning
 P. 7 8
■Electronic key battery
 P.444
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change or the hybrid sys-
tem may not start.
●If attempting to restart the hybrid
system immediately after turning
the power switch off, the hybrid
system may not start in some
cases. After turning the power
switch off, please wait a few sec-
onds before restarting the hybrid
system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.496.
WARNING
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress the accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in death or serious injury.
■Caution while driving
If hybrid system failure occurs
while the vehicle is moving, do not
lock or open the doors until the
vehicle reaches a safe and com-
plete stop. Activation of the steer-
ing lock in this circumstance may
lead to an accident, resulting in
death or serious injury.

2184-2. Driving procedures
HIGHLANDER HV_U
Turns EV drive mode on/off
When EV drive mode is turned on,
the EV drive mode indicator will
come on. Pressing the switch when
in EV drive mode will return the
vehicle to normal driving (using the
gasoline engine and electric motor
[traction motor]).
■Situations in which EV drive
mode cannot be turned on
It may not be possible to turn EV
drive mode on in the following situa-
tions. If it cannot be turned on, a
buzzer will sou nd and a message
will be shown on the multi-informa-
tion display.
●The temperature of the hybrid sys-
tem is high.
The vehicle has been left in the
sun, driven on a hill, driven at high
speeds, etc.
●The temperature of the hybrid sys-
tem is low.
The vehicle has been left in tem-
peratures lower than about 32°F
(0 °C) for a long period of time,
etc.
●The gasoline engine is warming
up.
●The hybrid battery (traction bat-
tery) is low.
The remaining batt ery level indi-
cated in the energy monitor dis-
play is low. ( P. 1 1 7 )
●Vehicle speed is high.
●The accelerator pedal is
depressed firmly or the vehicle is
on a hill, etc.
●The windshield defogger is in use.
■Switching to EV drive mode
when the gasoline engine is
cold
If the hybrid system is started while
the gasoline engine is cold, the gas-
oline engine will st art automatically
after a short period of time in order
to warm up. In this case, you will
become unable to switch to EV drive
mode.
After the hybrid system has started
and the “READY” in dicator has illu-
minated, press the EV drive mode
switch before the gasoline engine
starts to switch to EV drive mode.
EV drive mode
In EV drive mode, electric
power is supplied by the
hybrid battery (traction bat-
tery), and only the electric
motor (traction motor) is
used to drive the vehicle.
This mode allows you to
drive in residential areas
early in the morning and
late at night, or in indoor
parking lots, etc., without
concern for noises and gas
emissions.
However, when the Acoustic
Vehicle Alerting System is
active, the vehicle may pro-
duce sound.
Operating instructions