TOYOTA PRIUS C 2017 NHP10 / 1.G Owners Manual

Page 471 of 596

4718-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for short distance at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Using a flatbed truck
Emergency towing

Page 472 of 596

4728-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
Take out the towing eyelet. (→P. 501)
Open the eyelet cover A using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Open the eyelet cover B.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Emergency towing procedure
1
A
2
B
3
4
5

Page 473 of 596

4738-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart key system: Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start, turn the engine switch to the “ON” posi-
tion.
Vehicles with a smart key system : Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start, turn the “POWER” switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 2 0 0
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( →P. 502)
6
7
8

Page 474 of 596

4748-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the engine switch to the “LOCK” position (vehicles without a
smart key system) or the “POWER” switch off (vehicles with a smart key
system).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

Page 475 of 596

4758-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle from the rear
when the engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the “POWER” switch off. The steering lock mechanism is not strong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.

Page 476 of 596

4768-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
●Fluid leaks under the vehicle
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● is shown on the multi-information display
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you think something is wrong
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

Page 477 of 596

4778-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light in red (warning buzzer)*1
• Low brake fluid
• Malfunction in the brake system
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Brake system warning light in yellow
Indicates a malfunction in:
• The regenerative brake system; or
• The electronically controlled brake system
→ Have the vehicle inspected by your Toyota dealer
immediately.

Page 478 of 596

4788-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
Warning lightWarning light/Details/Actions
Charging system warning lightIndicates a malfunction in the vehicle's charging system
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
→ Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
→ Have the vehicle inspected by your Toyota dealer
immediately.
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)Parking brake warning light (warning buzzer)*2
Indicates that the parking brake is engaged
→ Release the parking brake.

Page 479 of 596

4798-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52J11U)
Slip indicator lightIndicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system; or
• The hill-start assist control system
The light will flash when the VSC, the TRAC or the ABS
system is operating.
→ Have the vehicle inspected by your Toyota dealer
immediately.
Low fuel level warning light
Remaining fuel is low
When the remaining fuel is approximately 1.3 gal. (5.0 L,
1.1 Imp. gal.) or less, a buzzer sounds and comes on
→ Refuel the vehicle.
Seat belt reminder light (warning buzzer)*3
Warns the driver and/or front passenger to fasten their
seat belts
→ Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the reminder light (warning buzzer) go off.
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
→ P. 486
Warning lightWarning light/Details/Actions

Page 480 of 596

4808-2. Steps to take in an emergency
PRIUS c_U (OM52J11U)
*1: Brake system warning buzzer: When there is a possible problem that could affect braking performance,
the warning light will come on and a warning buzzer will sound.
*2: Parking brake engaged warning buzzer →P. 203
(If equipped)
PCS warning light When the warning light flashes (and a buzzer sounds):
Indicates a malfunction in the PCS (Pre-Collision system)
→ Have the vehicle inspected by your Toyota dealer
immediately.
When the warning light flashes (and a buzzer does not
sound):
Indicates that the PCS (Pre-Collision system) is temporar-
ily unavailable, possibly due to either of the following:
• The part of the windshield around the front sensor being dirty, fogged up or covered with condensation, ice, stick-
ers, etc.
→ Clear the dirt, fog, conden sation, ice, stickers, etc.
( →P. 225)
• Front sensor temperature being outside of its opera-
tional range
→ Wait for a while until the area around the front sensor
has cooled down sufficiently.
When the warning light is illuminated:
Either the VSC (Vehicle Stability Control) system or PCS
(Pre-Collision system) is disabled or both are disabled.
→ To enable the PCS, enable both the VSC system and
PCS. ( →P. 230, 265)
Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( →P. 482)
• Flat tire ( →P. 501)
→ Adjust the tire inflation pressure to the specified
level.
The light will turn off af ter a few minutes. In case
the light does not turn off even if the tire inflation
pressure is adjusted, have the system checked by
your Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system
( → P. 483)
→ Have the system checked by your Toyota dealer.
Warning lightWarning light/Details/Actions

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