TOYOTA RAV4 2013 XA40 / 4.G Owners Manual

491
RAV4_OM_OM42809U_(U)
7When trouble arises
7-1. Essential informationEmergency flashers .......... 492
If your vehicle has to be stopped in an
emergency ...................... 493
7-2. Steps to take in an emergency If your vehicle needs to be towed ..................... 495
If you think something is wrong ......... 501
Fuel pump shut off system ............................ 502
If a warning light turns on or a warning buzzer
sounds ............................ 503
If you have a flat tire.......... 519
If the engine will not start ..................... 536
If the shift lever cannot be shifted from P ............. 538
If the electronic key does not operate properly
(vehicles with a
smart key system) ........... 539
If the vehicle battery is discharged ................... 542
If your vehicle overheats ... 546
If the vehicle becomes stuck ............................... 549

492
RAV4_OM_OM42809U_(U)
7-1. Essential information
Emergency flashers
Press the switch.
All the turn signals will flash.
To turn them off, press the switch
once again.
■Emergency flashers
If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road to a breakdown, etc.

493
RAV4_OM_OM42809U_(U)
7
When trouble arises
7-1. Essential information
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal wi th both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without a smart key
system:
Stop the engine by turning the
engine switch to the “ACC”
position.
Vehicles with a smart key sys-
tem:
To stop the engine, press and
hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or more,
or press briefly 3 times or more
4
5

4947-1. Essential information
RAV4_OM_OM42809U_(U)
CAUTION
■If the engine has to be turned off while driving
●Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.

495
RAV4_OM_OM42809U_(U)
7
When trouble arises
7-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
●The engine is operating but the vehicle will not move.
● The vehicle makes an abnormal sound.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency
towing eyelet(s). This should only
be attempted on hard surfaced
roads for short distances at low
speeds.
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a lift-type truc k or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 497, 500)
If they are damaged, use a to wing dolly or flat bed truck.
AWD models: If towing your vehicl e with a wheel-lift type truck,
use a towing dolly. ( P. 497, 500)
Before towing
Emergency towing

4967-2. Steps to take in an emergency
RAV4_OM_OM42809U_(U)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
Installing towing eyelet
1
2
3

4977-2. Steps to take in an emergency
RAV4_OM_OM42809U_(U)
7
When trouble arises
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.

4987-2. Steps to take in an emergency
RAV4_OM_OM42809U_(U)
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Using a flat bed truck

4997-2. Steps to take in an emergency
RAV4_OM_OM42809U_(U)
7
When trouble arises
■Before emergency towing
Release the parking brake.
Shift the shift lever to N.
Vehicles without a smart key system: Turn the engine switch to the “ACC”
(engine off) or the “ON” (engine running) position.
Vehicles with a smart key system: Turn the engine switch to ACCESSORY
(engine off) or IGNITION ON (engine running) mode.
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● If the engine is not running the power assist for the brakes and steering
will not function, making steering and braking more difficult.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
1
2
3

5007-2. Steps to take in an emergency
RAV4_OM_OM42809U_(U)
NOTICE
■To prevent causing serious damage to the transmission and Dynamic
Torque Control AWD system (AWD models) when towing using a
wheel-lift type truck
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent causing serious damage to the
Dynamic Torque Control AWD system (AWD models) and transmission.
( P. 196)
■ To prevent causing serious damage to the transfer (AWD models) and
transmission in emergency towing
Never tow a vehicle from the rear with four wheels on the ground. This may
cause serious damage to the transfer (AWD models) and transmission.
2WD models: Never tow this vehicle from
the rear with the front wheels on the
ground. This may cause serious damage
to the transmission. If towing from the
rear, use a towing dolly.
AWD models: Never tow this vehicle with
any of the wheels on the ground. This
may cause serious damage to the trans-
mission and Dynamic Torque Control
AWD system. Use a towing dolly.