TOYOTA RAV4 PLUG-IN HYBRID 2021 Owners Manual
Page 301 of 666
5
299
5
Driving
Driving
5-1. Before driving 
Driving the vehicle ............ 300 
Cargo and luggage ........... 306 
Trailer towing .................... 308 
5-2. Driving procedures 
Power (ignition) switch ...... 317 
Hybrid transmission .......... 321 
Turn signal lever ............... 325 
Parking brake ................... 326 
Brake Hold ........................ 329 
5-3. Operating the lights and wip - 
ers 
Headlight switch ............... 332 
AHB (Automatic High Beam) 
....................................... 334 
Fog light switch ................. 337 
Windshield wipers and washer 
....................................... 338 
Rear window wiper and washer 
....................................... 340 
5-4. Refueling 
Opening the fuel tank cap. 342 
5-5. Using the driving support  
systems 
Toyota Safety Sense ........ 344 
PCS (Pre-Collision System) 
....................................... 355 
LTA (Lane Tracing Assist) 362 
RSA (Road Sign Assist) ... 372 
Dynamic radar cruise control  
with full-speed range ...... 376 
Cruise control ................... 388 
Speed limiter ..................... 391 
BSM (Blind Spot Monitor) . 393 
Toyota parking assist-sensor 
........................................ 414 
PKSB (Parking Support Brake) 
........................................ 420 
Parking Support Brake function  
(static objects) ................ 424 
Parking Support Brake function  
(rear-crossing vehicles) .. 430 
Driving mode select switch 434 
Trail Mode ......................... 435 
GPF (Gasoline Particulate Fil - 
ter) system ...................... 437 
Driving assist systems ...... 438 
5-6. Driving tips 
Winter driving tips ............. 445 
Utility vehicle precautions . 448 
Page 302 of 666
3005-1. Before driving
5-1.Before driving
■Before starting the hybrid sys- 
tem 
Check that the AC charging cable is  
disconnected. ( →P.135)
■Starting the hybrid system 
→ P.317
■Driving 
1 With the brake pedal depressed,  
shift the shift lever to D. 
( →P.321) 
2 Release the parking brake.  
( →P.326)
If the parking brake is in automatic  mode, the parking brake is released  
automatically when  shifting the shift  
lever to any position other than P.  ( →P.327)
3Gradually release the brake  
pedal and gently depress the 
accelerator pedal to accelerate 
the vehicle.
■Stopping 
1 W ith  th e s hif t lev er  in D , d ep re ss   
the brake pedal. 
2 If necessary, set the parking  
brake. ( →P.326)
If the vehicle is to be stopped for an  extended period of tim e, shift the shift  
lever to P. ( →P.321)
■Parking the vehicle 
1 With the shift lever in D, depress  
the brake pedal. 
2 Set the parking brake (→P.326),  
and shift the shift lever to P. 
( →P.321) 
3 Turn the power switch to OFF to  
stop the hybrid system. 
4 Lock the door, making sure that  
you have the key on your per - 
son.
If parking on a hill, block the wheels as  
needed.
■Starting off on a steep uphill 
1 With the brake pedal depressed,  
shift the shift lever to D. 
( →P.321) 
2 Pull the parking brake switch to  
set the parking brake manually.  
( →P.326) 
3 Release the brake pedal and  
gently depress the accelerator 
pedal to accelerate the vehicle.
Parking brake automatic release func - 
tion ( →P.327)
■When starting off on a uphill 
The hill-start assist control will activate.  
( →P.438)
■For electricity-saving and fuel-effi- 
cient driving 
Understand the system characteristics  
of the vehicle to use the functions of the 
hybrid system. Also, keep in mind that  hybrid vehicles are similar to conven - 
tional vehicles, and it is necessary to 
refrain from activit ies such as sudden  acceleration. Refer to “Plug-in hybrid  
vehicle driving tips” ( →P.99).
Driving the vehicle
The following procedures  
should be observed to ensure 
safe driving:
Driving procedure 
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5 
5-1. Before driving
Driving
■Driving in the rain
●Drive carefully when it is raining,  
because visibility will be reduced, the 
windows may become fogged-up, and  the road could be slippery.
●Drive carefully when it starts to rain, as the road surfa ce could be espe- 
cially slippery.
●Refrain from hig h speeds when driv- 
ing on an expressw ay in the rain,  
because there may be a layer of water  between the tires and the road sur - 
face, preventing the steering and 
brakes from operating properly.
■ECO Accelerator Guidance  ( →P.182) 
It is easier to drive in an Eco-friendly  
manner by driving while  referring to the  ECO Accelerator Guidance display.  
Also, by using the ECO Accelerator 
Guidance it is easier to increase the  “Eco Score” evaluation.
●When starting off: While staying within the ECO Accelerator Guidance range,  
gradually depress the accelerator 
pedal and accelerate to the desired  speed. If excessive  acceleration is  
avoided, the “Start” score will 
increase.
●When driving: After accelerating to the 
desired speed, release the accelera - tor pedal and drive at a stable speed  
within the ECO Accelerator Guidance 
range. By keeping  the vehicle within  the ECO Accelerator Guidance range,  
the “Cruise” score will increase.
●When stopping: When stopping the 
vehicle, early releasing the accelera - 
tor pedal will cause the “Stop” score to  increase.
■Restraining the hybrid system out - put (Brake Override System)
●When the accelerator and brake ped - als are depressed at the same time,  
the hybrid system output may be 
restrained.
●A warning message is displayed on 
the multi-information display and  
head-up display (if equipped) while  
the system is operating. ( →P.574)
■Restraining sudden start (Drive- Start Control)
●When the following unusual operation is performed, the hybrid system output  
may be restrained.
• When the shift leve r is shifted from R  
to D, D to R, N to R, P to D*, or P to R*  
(D includes S) with the accelerator 
pedal depressed, a warning message  appears on the multi-information dis - 
play and head-up display (if 
equipped). If a warning message is  shown on the multi-information dis - 
play, read the message and follow the 
instructions. • When the accelerator pedal is  
depressed too much while the vehicle 
is in reverse.*: Depending on the sit uation, the shift  
lever may not be changed.
●While Drive-Start Control is being acti - 
vated, your vehicle may have trouble  escaping from the mud or fresh snow.  
In such case, deactivate TRC 
( →P.439) to cancel Drive-Start Con- trol so that the vehi cle may be able to  
escape from the mud or fresh snow.
●Drive-Start Control does not work 
when Trail Mode is turned on.
■Breaking in your new Toyota 
To extend the life of  the vehicle, observ- ing the following precautions is recom - 
mended:
●For the first 300 km (200 miles):
Avoid sudden stops.
●For the first 800 km (500 miles):
Do not tow a trailer.
●For the first 1000 km (600 miles): • Do not drive at extremely high  
speeds.
• Avoid sudden acceleration. • Do not drive continuously in low  
gears.
• Do not drive at a c onstant speed for  extended periods. 
Page 304 of 666
3025-1. Before driving
■Operating your vehicle in a foreign  
country 
Comply with the rele vant vehicle regis- 
tration laws and confi rm the availability  
of the correct fuel. ( →P.620)
WARNING
Observe the following precautions. 
Failure to do so may result in death or 
serious injury.
■When starting the vehicle 
Always keep your f oot on the brake  
pedal while stopped with the  “READY” indicator is illuminated. This  
prevents the vehicle from creeping.
■When driving the vehicle
●Do not drive if you are unfamiliar 
with the location of the brake and  accelerator pe dals to avoid  
depressing the wrong pedal. 
• Accidentally depressing the accel - erator pedal instead of the brake  
pedal will result in sudden accelera - 
tion that may lead to an accident. 
• When backing up, you may twist  
your body around, leading to a diffi - 
culty in operating the pedals. Make  sure to operate th e pedals properly. 
• Make sure to keep a correct driving  
posture even when moving the  vehicle only slightly. This allows  
you to depress the brake and accel - 
erator pedals properly. 
• Depress the brake pedal using your  
right foot. Depressing the brake 
pedal using your left foot may delay  response in an emergency, result - 
ing in an accident.
●The driver should pay extra atten - tion to pedestrians when the vehicle  
is powered only b y the electric  
motor (traction motor). As there is  no engine noise, the pedestrians  
may misjudge the  vehicle’s move- 
ment. Even though the vehicle is  equipped with the  Acoustic Vehicle  
Alerting System, drive with care as 
pedestrians in the vicinity may still  not notice the ve hicle if the sur- 
rounding area is noisy.
●Do not drive the vehicle over or 
stop the vehicle near flammable 
materials such as leaves, paper or  rags. 
The exhaust system and exhaust 
gases can be extremely hot. These  hot parts may cause a fire if there is  
any flammable material nearby.
●During normal driving, do not turn 
off the hybrid system. Turning the 
hybrid system off while driving will  not cause loss of steering or brak - 
ing control, however, power assist 
to the steering will  be lost. This will  make it more difficult to steer  
smoothly, so you should pull over 
and stop the vehicle as soon as it is  safe to do so.  
In the event of an emergency, such 
as if it becomes impossible to stop  the vehicle in the normal way:  
→ P.560
●Use engine braking (downshift) to  
maintain a safe speed when driving 
down a steep hill. Using the brakes continuously may  
cause the brakes to overheat and 
lose effectiveness. ( →P.321)
●Do not adjust the position of the  
steering wheel, t he seat, or the  
inside or outside rear view mirrors  while driving. 
Doing so may result in a loss of 
vehicle control. 
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5 
5-1. Before driving
Driving
WARNING
●Always check  that all passengers’  
arms, head or other  parts of their  
body are not outside the vehicle.
■When driving on slippery road 
surfaces
●Sudden braking, acceleration and 
steering may cause tire slippage 
and reduce your ability to control 
the vehicle.
●Sudden acceleration, engine brak - 
ing due to shifting, or changes in  engine speed could cause the vehi - 
cle to skid.
●After driving through a puddle, 
lightly depress the brake pedal to 
make sure that the brakes are func - tioning properly. Wet brake pads  
may prevent the brakes from func - 
tioning properly. If the brakes on  only one side are  wet and not func- 
tioning properly, steering control 
may be affected.
■When shifting the shift lever
●Do not let the vehi cle roll backward  while a forward driving position is  
selected, or roll forward while the 
shift lever is in R.  Doing so may result in an accident  
or damage to the vehicle.
●Do not shift the shift lever to P while 
the vehicle is moving.
Doing so can damage the transmis - sion and may result in a loss of  
vehicle control.
●Do not shift the shift lever to R while 
the vehicle is moving forward.
Doing so can damage the transmis - sion and may result in a loss of  
vehicle control.
●Do not shift the sh ift lever to a driv- ing position while the vehicle is  
moving backward.
Doing so can dama ge the transmis- sion and may resu lt in a loss of  
vehicle control.
●Moving the shift lever to N while the 
vehicle is moving will disengage the 
hybrid system. Engine braking is  not available with the hybrid system  
disengaged.
●Be careful not to shift the shift lever 
with the accelerator pedal 
depressed. Shifting the shift lever to a gear  
other than P or N may lead to unex - 
pected rapid acceleration of the  vehicle that may cause an accident  
and result in death or serious injury. 
Doing so can dama ge the transmis- sion and may resu lt in a loss of  
vehicle control.
■If you hear a squealing or scrap - 
ing noise (brake pad wear indica - 
tors) 
Have the brake pads checked and  
replaced by any authorized Toyota 
retailer or Toyota a uthorized repairer,  or any reliable repairer as soon as  
possible.
Rotor damage may result if the pads  are not replaced when needed. 
It is dangerous to drive the vehicle 
when the wear limits of the brake  pads and/or those  of the brake discs  
are exceeded.
■When the vehicle is stopped
●Do not depress the accelerator 
pedal unnecessarily. 
If the vehicle is i n any gear other  than P or N, the vehicle may accel - 
erate suddenly an d unexpectedly,  
causing an accident. 
Page 306 of 666
3045-1. Before driving
WARNING
●In order to prevent accidents due to  
the vehicle rolling away, always 
keep depressing the brake pedal  while stopped with the “READY”  
indicator is illuminated, and apply 
the parking brake as necessary.
●If the vehicle is stopped on an 
incline, in order to prevent acci - 
dents caused by t he vehicle rolling  forward or backward, always  
depress the brake pedal and 
securely apply the parking brake as  needed.
●Avoid revving or racing the engine.Running the engine at high speed  
while the vehicle is stopped may 
cause the exhaust  system to over- heat, which could result in a fire if  
combustible material is nearby.
■When the vehicle is parked
●Do not leave glasses, cigarette 
lighters, spray can s, or soft drink  cans in the vehicle when it is in the  
sun.
Doing so may result in the follow - ing: 
• Gas may leak from a cigarette  
lighter or spray c an, and may lead  to a fire. 
• The temperature inside the vehicle  
may cause the plastic lenses and  plastic material of glasses to  
deform or crack. 
• Soft drink cans may fracture, caus - ing the contents to  spray over the  
interior of the vehicle, and may also 
cause a short circuit in the vehicle’s  electrical components.
●Do not leave cigarette lighters in the vehicle. If a cigarette lighter is in a  
place such as the glove box or on 
the floor, it may be lit accidentally  when luggage is loaded or the seat  
is adjusted, causing a fire.
●Do not attach adhesive discs to the  windshield or windows. Do not  
place containers such as air fresh - 
eners on the instrument panel or  dashboard. Adhesive discs or con - 
tainers may act as  lenses, causing  
a fire in the vehicle.
●Do not leave a door or window 
open if the curved  glass is coated  with a metallized fi lm such as a sil- 
ver-colored one. Reflected sunlight 
may cause the gl ass to act as a  lens, causing a fire.
●Always apply the parking brake, shift the shift lev er to P, stop the  
hybrid system and lock the vehicle. 
Do not leave the vehicle unat - tended while the “READY” indicator  
is illuminated. 
If the vehicle is parked with the shift  lever in P but the  parking brake is  
not set, the vehicl e may start to  
move, possibly leading to an acci - dent.
●Do not touch the exhaust pipes while the “READY” indicator is illu - 
minated or immediately after turn - 
ing the hybrid  system off.  Doing so may cause burns.
■When taking a nap in the vehicle 
Always turn the hybrid system off.  
Otherwise, if you accidentally move 
the shift lever or depress the acceler - ator pedal, this could cause an acci - 
dent or fire due to hybrid system 
overheating. Additionally, if the vehi - cle is parked in a poorly ventilated  
area, exhaust gases may collect and 
enter the vehi cle, leading to death or  a serious health hazard. 
Page 307 of 666
305
5 
5-1. Before driving
Driving
WARNING
■When braking
●When the brakes are wet, drive  
more cautiously. Braking distance increases when  
the brakes are wet, and this may 
cause one side of  the vehicle to  brake differently than the other  
side. Also, the pa rking brake may  
not securely hold the vehicle.
●If the electronically controlled brake 
system does not operate, do not fol - 
low other vehicles closely and avoid  hills or sharp turns that require  
braking. 
In this case, braking is still possible,  but the brake pedal should be  
depressed more firmly than usual. 
Also, the braking distance will  increase. Have yo ur brakes fixed  
immediately.
●The brake system c onsists of 2 or  
more individual hydraulic systems; 
if one of the system s fails, the other  will still operate. I n this case, the  
brake pedal should be depressed 
more firmly than usual and the  braking distance will increase. Have  
your brakes fixed immediately.
■If the vehicle  becomes stuck 
Do not spin the wheels excessively  
when any of the tires is up in the air,  or the vehicle is stuck in sand, mud,  
etc. This may damage the driveline 
components or propel the vehicle for - ward or backward, causing an acci - 
dent.
NOTICE
■When driving the vehicle
●Do not depress the accelerator and  brake pedals at the same time  
during driving, as t his may restrain  
the hybrid system output.
●Do not use the accelerator pedal or  depress the accelerator and brake  
pedals at the same time to hold the 
vehicle on a hill.
■Avoiding damage to vehicle 
parts
●Do not turn the ste ering wheel fully  
in either directio n and hold it there  
for an extended period of time. Doing so may damage the power  
steering motor.
●When driving over bumps in the 
road, drive as slowly as possible to 
avoid damaging the wheels, under - side of the vehicle, etc.
■If you get a flat tire while driving 
A flat or damaged t ire may cause the  
following situations.
●It may be difficult to control your  vehicle.
●The vehicle will make abnormal sounds or vibrations.
●The vehicle will lean abnormally. 
Hold the steering wheel firmly and  
gradually depress t he brake pedal to  
slow down the vehicle. 
Information on what to do in case of a  
flat tire ( →P.582, 593)
■When encountering flooded  
roads 
Do not drive on  a road that has  flooded after heavy  rain, etc. Doing so  
may cause the following serious dam - 
age to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by water 
immersion 
Page 308 of 666
3065-1. Before driving
NOTICE
In the event that you drive on a  
flooded road and the vehicle is 
flooded, be sure t o have any autho- rized Toyota retailer or Toyota autho - 
rized repairer, or any reliable repairer 
check the following:
●Brake function
●Changes in quantity  and quality of  
oil and fluid used for the engine,  hybrid transaxle (front and rear),  
etc.
●Lubricant condition for the bearings 
and suspension joints (where possi - 
ble), and the function of all joints,  bearings, etc.
■When parking the vehicle 
Always set the park ing brake, and  
shift the shift lever to P. Failure to do 
so may cause the vehicle to move or  the vehicle may accelerate suddenly  
if the accelerator pedal is accidentally 
depressed.
Cargo and luggage
Take notice of the following  
information about storage pre - 
cautions, cargo capacity and 
load.
WARNING
■Things that must not be carried  
in the luggage compartment 
The following things  may cause a fire  if loaded in the luggage compartment:
●Receptacles containing gasoline
●Aerosol cans
■Storage precautions 
Observe the following precautions. 
Failure to do so m ay prevent the ped- 
als from being depressed properly,  may block the driver’s vision, or may  
result in items hitting the driver or 
passengers, possibly causing an acci - dent.
●Stow cargo and l uggage in the lug- 
gage compartment whenever pos - sible.
●Do not stack anything in the lug - gage compartment higher than the  
seatbacks.
●When you fold down the rear seats, 
long items should not be placed 
directly behind the front seats.
●Never allow anyone to ride in the 
luggage compartment. It is not  designed for passengers. They  
should ride in their  seats with their  
seat belts properl y fastened. Other- wise, they are much more likely to  
suffer death or serious bodily injury, 
in the event of sudden braking, sud - den swerving or an accident. 
Page 309 of 666
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5 
5-1. Before driving
Driving
WARNING
●Do not place cargo or luggage in or  
on the following locations. 
• At the feet of the driver 
• On the front passenger or rear  
seats (when stacking items) 
• On the luggage cover (if equipped) 
• On the instrument panel 
• On the dashboard
●Secure all items in the occupant  compartment.
■Load and distribution
●Do not overload your vehicle.
●Do not apply loads unevenly. 
Improper loading may cause deterio - 
ration of steering or braking control 
which may cause de ath or serious  injury.
■When loading cargo on the roof luggage carrier (if equipped) 
Observe the following precautions:
●Place the cargo so that its weight is  distributed evenly  between the front  
and rear axles.
●If loading long or wide cargo, never 
exceed the vehicle overall length or 
width. ( →P.618)
●Before driving, make sure the cargo  
is securely fastened on the roof lug - gage carrier.
●Loading cargo on the roof luggage carrier will make the center of grav - 
ity of the vehicle higher. Avoid high 
speeds, sudden starts, sharp turns,  sudden braking or abrupt maneu - 
vers, otherwise it may result in loss 
of control or vehicle rollover due to  failure to operate this vehicle cor - 
rectly and result in death or serious 
injury.
●If driving for a long distance, on  rough roads, or at high speeds,  
stop the vehicl e now and then  
during the trip to make sure the  cargo remains in its place.
●Do not exceed 80 kg (176.4 lb.) cargo weight on the roof luggage  
carrier.
NOTICE
■When loading cargo on the roof 
luggage carrier (if equipped) 
Be careful not to  scratch the surface  
of the panoramic moon roof (if 
equipped). 
Page 310 of 666
3085-1. Before driving
■Tire information
●Increase the tire inflation pressure to  
20.0 kPa (0.2 kgf/cm2 or bar, 3 psi)  greater than the recommended value  
when towing. ( →P.624)
●Increase the air pressure of the trailer  
tires in accordance  with the total  
trailer weight and according to the val - ues recommended by the manufac - 
turer of your trailer.
■Safety checks before towing
●Check that the maximum load limit for 
the towing hitch/bracket and hitch ball 
is not exceeded. Bear in mind that the  coupling weight of the trailer will add  
to the load exerted on the vehicle. 
Also make sure tha t the total load  exerted on the vehi cle is within the  
range of the weight limits. ( →P.309)
●Ensure that the trailer load is secure.
●Supplementary outside rear view mir- rors should be added  to the vehicle if  
the traffic behind c annot be clearly  
seen with standard mirrors. Adjust the  extending arms of  these mirrors on  
both sides of the vehicle so that they 
always provide maxi mum visibility of  the road behind.
Trailer towing
Your vehicle is designed pri - 
marily as a passenger carry - 
ing vehicle. Towing a trailer 
will have an adverse effect on 
handling, performance, brak - 
ing, durability, and fuel con - 
sumption. Your safety and 
satisfaction depend on the 
proper use of correct equip - 
ment and cautious driving hab - 
its. For your safety and the 
safety of others, do not over - 
load the vehicle or trailer.
To tow a trailer safely, use 
extreme care and drive the 
vehicle in accordance with the 
trailer’s characteristics and 
operating conditions.
Toyota warranties do not apply 
to damage or malfunction 
caused by towing  a trailer for  
commercial purposes.
Ask your local authorized 
Toyota retailer or Toyota 
authorized repairer, or any reli - 
able repairer for further details 
before towing, as there are 
additional legal requirements 
in some countries.
WARNING
Follow all the instructions described in  
this section.
Failure to do so could cause an acci - dent resulting in death or serious  
injury.
■Trailer towing precautions 
When towing, make sure that none of  
the weight limits are exceeded. 
( →P.309)
■To avoid accident or injury
●Vehicles with compact spare tire: Do not tow a trailer when the com - 
pact spare tire is installed on your 
vehicle.
●Vehicles with emergency tire punc - 
ture repair kit: Do not tow a traile r when the tire  
installed is repa ired with the emer- 
gency tire puncture repair kit.