TOYOTA RAV4 PLUG-IN HYBRID 2021 Owners Manual
Manufacturer: TOYOTA, Model Year: 2021, Model line: RAV4 PLUG-IN HYBRID, Model: TOYOTA RAV4 PLUG-IN HYBRID 2021Pages: 666, PDF Size: 161.28 MB
Page 311 of 666

309
5 
5-1. Before driving
Driving
Check the allowable towing capac - 
ity, GVM (Gross Vehicle Mass), 
MPAC (Maximum Permissible Axle 
Capacity), and permissible drawbar 
load before towing. ( →P.618) 
Toyota recommends the use of the  
Toyota hitch/bracke t for your vehi- 
cle. Other products of a suitable 
nature and comparable quality may 
also be used. 
For vehicles where the towing  
device blocks any of  the lights or  
license plate, the fo llowing shall be  
observed: 
 Do not use towing device that  
cannot be easily removed or  
repositioned. 
 Towing devices must be  
removed or repositioned when 
not in use. 
Please consult a ny authorized  
Toyota retailer or Toyota authorized 
repairer, or any reliable repairer 
when installing tra iler lights, as  
incorrect installa tion may cause  
damage to the vehicle’s lights. 
Please take care to comply with 
your state’s laws when installing 
trailer lights.
■Total trailer weight and per - 
missible drawbar load 
Total trailer weight
WARNING
●Do not use dynamic radar cruise  
control with full- speed range (if  
equipped) or cruise control (if  equipped) when trailer towing.
■Vehicle speed in towing 
Observe the legal maximum speeds  
for trailer towing.
■Before descending hills or long  declines 
Reduce speed and downshift. How - 
ever, never downshift suddenly while  descending steep or long downhill  
grades.
■Operation of the brake pedal 
Do not hold the brake pedal  
depressed often or for long periods of  time. 
Doing so may result in the brake over - 
heating or reduce braking effects.
Weight limits
Towing hitch/bracket
Connecting trailer lights
NOTICE
■Do not directly splice trailer  lights 
Directly splicing trailer lights may  
damage your vehicle’s electrical sys - tem and cause a malfunction.
Important points regarding  
trailer loads
A 
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3105-1. Before driving 
Weight of the trailer itself plus the trailer  
load should be within the maximum 
towing capacity. Exceeding this weight 
is dangerous. ( →P.618) 
When towing a trailer, use a friction 
coupler or friction st abilizer (sway con- 
trol device).
Permissible drawbar load
Allocate the trailer load so that the 
drawbar load is g reater than 25 kg  
(55.1 lb.) or 4% of the towing capacity. 
Do not let the draw bar load exceed the  
indicated weight. ( →P.618)
■Information tag (manufac- 
turer’s label) 
Gross vehicle mass
The combined weight of the driver, pas - 
sengers, luggage, towing hitch, total 
curb mass and drawbar load should not  
exceed the gross vehicle mass by more  
than 100 kg (220.5 lb.). Exceeding this 
weight is dangerous.
Maximum permissible rear axle  
capacity
The weight borne by the rear axle  
should not exceed the maximum per - 
missible rear axle capacity by 15% or 
more. Exceeding this weight is danger - 
ous. 
The values for towing capacity were  
derived from testing conducted at sea  
level. Take note t hat hybrid system out- 
put and towing capacity will be reduced 
at high altitudes.
B
A
B
WARNING
■When the gross vehicle mass or  
maximum permissible axle  capacity is exceeded 
Failing to observe this precaution may  
lead to an accident causing death or 
serious injury.
●Add an additional 20.0 kPa (0.2  
kgf/cm2 or bar, 3 psi) to the recom - 
mended tire inflation pressure 
value. ( →P.624)
●Do not exceed the established  
speed limit for towing a trailer in  built-up areas or  100 km/h (62  
mph), whichever is lower. 
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311
5 
5-1. Before driving
Driving
458 mm (18.0 in.) 
461 mm (18.1 in.)
536 mm (21.1 in.)
Installation positions for the towing hitch/bracket and hitch  
ball
A
B
C 
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3125-1. Before driving
537 mm (21.1 in.) 
537 mm (21.1 in.)
536 mm (21.1 in.) 
461 mm (18.1 in.) 
458 mm (18.0 in.)
D
E
F
G
H 
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313
5 
5-1. Before driving
Driving
2 mm (0.07 in.) 
13 mm (0.5 in.)
28 mm (1.1 in.)
A
B
C 
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3145-1. Before driving
34 mm (1.3 in.) 
412 mm (16.2 in.)
332 mm (13.1 in.) 
370 mm (14.6 in.) 
570 mm (22.4 in.)
601 mm (23.7 in.)
1073 mm (42.2 in.) 
Your vehicle will handle differently  
when towing a trailer. In order to 
avoid accident, d eath or serious  
injury, keep the following in mind 
when towing:
■Checking connections 
between trailer and lights 
Stop the vehicle  and check the  
operation of the connection 
between the trailer and lights after 
driving for a brief  period as well as  
before starting off.
■Practicing driving with a cou - 
pled trailer 
 Get the feel for turning, stopping  
and reversing with the trailer 
coupled by practicing in an area 
with no or light traffic. 
 When reversing with a coupled  
trailer, hold the section of the 
steering wheel nearest to you 
and rotate clockwise to turn the 
trailer left or co unterclockwise to  
turn it right. Always rotate a little 
at a time to prevent steering 
error. Have someone guide you 
when reversing to lessen the risk 
of an accident.
■Increasing vehicle-to-vehicle 
distance 
At a speed of 10 km/h (6 mph), the  
distance to the vehicle running 
ahead of you should be equivalent 
to or greater th an the combined  
length of you r vehicle and trailer.  
Avoid sudden braking that may  
cause skidding. Otherwise, the 
vehicle may spin out of control. This 
is especially true when driving on 
wet or slippery road surfaces.
D
E
F
G
H
I
J
NOTICE
■When the rear bumper strength - 
ening material is aluminum 
Ensure the steel bracket part does not  
come directly in contact with that 
area. 
When steel and aluminum come into  
contact, there is a reaction similar to 
corrosion, which will weaken the sec - tion concerned and  may result in  
damage. Apply a rust inhibitor to parts 
that will come in contact when attach - ing a steel bracket.
Guidance 
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315
5 
5-1. Before driving
Driving
■Sudden acceleration/steering  
input/cornering 
Executing sharp turns when towing  
may result in the  trailer colliding  
with your vehicle. D ecelerate well in  
advance when approaching turns 
and take them slowly and carefully 
to avoid sudden braking.
■Important points regarding 
turning 
The wheels of the tr ailer will travel  
closer to the inside of the curve 
than the wheels of the vehicle. To 
make allowance for  this, take the  
turns wider than you would nor - 
mally do.
■Important points regarding 
stability 
Vehicle movement resulting from  
uneven road surfaces and strong  
crosswinds will affect handling. The 
vehicle may also be rocked by 
passing buses or large trucks. Fre - 
quently check behind when moving 
alongside such vehicles. As soon 
as such vehicle movement occurs, 
immediately start to decelerate 
smoothly by slowly applying the 
brakes. Always steer the vehicle 
straight ahead while braking.
■Passing other vehicles 
Consider the total combined length  
of your vehicle and trailer and 
ensure that the vehicle-to-vehicle 
distance is sufficient before execut - 
ing lane changes.
■Transmission information 
To maintain engine braking effi - 
ciency, when using engine braking, 
do not use the transmission in D. 
( →P.321)
■If the hybrid system overheats 
Towing a loaded trailer up a long,  
steep incline in temperatures 
exceeding 30°C (85°F) may result 
in the hybrid system overheating. If 
the high coolant temperature warn - 
ing light indicates  that the hybrid  
system is overheating, turn the air 
conditioning off immediately, leave 
the road and stop the vehicle in a 
safe place. ( →P.611)
■When parking the vehicle 
Always place wheel chocks under  
the wheels of both the vehicle and  
trailer. Firmly set the parking brake  
and shift the shift lever to P.
■Break-in schedule 
Toyota recommends that vehicles fitted  
with new power train components 
should not be used for towing trailers for  the first 800 km (500 miles).
■Maintenance
●Maintenance must be performed more frequently when using the vehicle for  
towing due to the greater weight bur - 
den placed on the vehicle compared  to normal driving.
●Retighten all bolts securing the hitch - ing ball and bracket after towing for  
approximately 1000 km (600 miles).
■If trailer sway occurs 
One or more factor s (crosswinds, pass- ing vehicles, rough roads, etc.) can  
adversely affect handling of your vehicle 
and trailer, causing instability. 
Page 318 of 666

3165-1. Before driving
●If trailer swaying occurs: 
• Firmly grip the steering wheel. Steer  straight ahead. 
Do not try to control trailer swaying by 
turning the steering wheel. • Begin releasing the accelerator pedal  
immediately but very gradually to 
reduce speed. Do not increase speed. Do not apply  
vehicle brakes. 
If you make no extreme correction with  
the steering or brakes, your vehicle and 
trailer should stabilize (if enabled, Trailer 
Sway Control can also help to stabilize 
the vehicle and trailer.).
●After the trailer swaying has stopped: 
• Stop in a safe place. Get all occupants 
out of the vehicle. • Check the tires of t he vehicle and the  
trailer.
• Check the load in the trailer. Make sure the load has not shifted. 
Make sure the tongue weight is appro - 
priate, if possible. • Check the load in the vehicle. 
Make sure the vehicle is not overloaded 
after occupants get in. 
If you cannot find any problems, the  
speed at which trailer swaying occurred 
is beyond the limit of  your particular  
vehicle-trailer combination. Drive at a 
lower speed to pre vent instability.  
Remember that swaying of the towing 
vehicle-trailer increases as speed 
increases. 
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317
5 
5-2. Driving procedures
Driving
5-2.Driving procedures
1 Check that the AC charging  
cable is disconnected. ( →P.135) 
2 Pull the parking brake switch to  
check that the parking brake is 
set. ( →P.326)
The parking brake indicator will come  
on.
3 Check that the shift lever is set  
in P. 
4 Firmly depress the brake pedal.
 and a message will be dis- 
played on the multi-information display. 
If it is not displayed , the hybrid system  
cannot be started.
5 Press the power switch shortly  
and firmly.
When operating the power switch, one  
short, firm press is enough. It is not  necessary to press an d hold the switch. 
If the “READY” indicator turns on, the  
hybrid system will operate normally. 
Continue depressing  the brake pedal  
until the “READY” i ndicator is illumi- 
nated. 
The hybrid system c an be started from  
any power switch mode.
6 Check that the “READY” indica- 
tor is illuminated.
The vehicle will not move when the  
“READY” indicator is off. 
■Power switch illumination 
According to the sit uation, the power  
switch illumination operates as follows.
●When driver’s door or front passen - 
ger’s door is opened, the power 
switch illumination illuminates.
●When depressing the brake pedal with 
carrying the electr onic key on your  person, the power switch illumination  
blinks.
●When the power switch is in ACC or 
ON, the power switch illumination illu - 
minates.
●When the power switch mode is 
changed from ACC or ON to OFF, the  power switch illumination illuminates  
for a certain amo unt of time. After- 
wards, the power switch illumination  turns off.
■If the hybrid syste m does not start
●The immobilizer system may not have  
been deactivated. ( →P.76) Contact any authorized Toyota retailer  
or Toyota authorized repairer, or any 
reliable repairer.
●If a message relate d to start-up is  
shown on the multi-information dis - play, read the message and follow the  
instructions.
Power (ignition) switch
Performing the  following oper- 
ations when carrying the elec - 
tronic key on your person 
starts the hybrid system or 
changes power switch modes.
Starting the hybrid system 
Page 320 of 666

3185-2. Driving procedures
■When the ambient temperature is  
low, such as during winter driving  conditions
●When starting the hy brid system, the  flashing time of the “READY” indicator  
may be long. Leave the vehicle as it is 
until the “READY” indicator is steady  on, as steady means  the vehicle is  
able to move.
●When the hybrid bat tery (traction bat- 
tery) is extremely cold (below approxi - 
mately -30°C [-22°F]) under the  influence of the outside temperature, it  
may not be possible to start the hybrid 
system. In this case,  try to start the  hybrid system again after the tem - 
perature of the hybrid battery 
increases due to t he outside tempera- ture increase etc.
■Sounds and vibrations specific to a  
hybrid vehicle 
→ P.91
■If the 12-volt battery is discharged 
The hybrid system cannot be started  
using the smart en try & start system.  
Refer to P.606 to res tart the hybrid sys- tem.
■Electronic key battery depletion 
→ P.202
■Conditions affecting operation 
→ P.225
■Note for the entry function 
→ P.225
■Steering lock function
●After turning the power switch to OFF  and opening and clos ing the doors,  
the steering wheel  will be locked due  
to the steering lock function. Operat - 
ing the power switch  again automati- cally cancels the steering lock.
●When the steering lock cannot be released, “Push Power Switch while  
Turning Steering Wheel in Either 
Direction” will be displayed on the  multi-information display. 
Check that the shift  lever is set in P.  
Press the power switch shortly and  
firmly while turning the steering wheel  
left and right.
●To prevent the st eering lock motor  
from overheating, the motor may be  suspended if  the hybrid system is  
turned on and off repeatedly in a short 
period of time. In this case, refrain  from operating the power switch. After  
about 10 seconds, the steering lock 
motor will resume functioning.
■If there is a malfunction in the  smart entry & start system 
If “Smart Entry & St art System Malfunc- 
tion” is displayed on the multi-informa - tion display, the  system may be  
malfunctioning. Have the vehicle 
inspected by any a uthorized Toyota  retailer or Toyota authorized repairer, or  
any reliable repairer immediately.
■If the “READY” indicator does not 
come on 
In the event that the “READY” indicator  
does not come on even after performing 
the proper procedures for starting the  vehicle, contact any authorized Toyota  
retailer or Toyota authorized repairer, or 
any reliable repairer immediately.
■If the hybrid system is malfunction - ing 
→ P.99
■Electronic key battery 
→ P.543
■Operation of the power switch
●If the switch is not pressed shortly and  
firmly, the power switch mode may not 
change or the hybri d system may not  start.
●If attempting to restart the hybrid sys - tem immediately after turning the