start VOLKSWAGEN T-ROC 2021 Owner´s Manual

Release pin with coloured marking
The removable ball head is located with the vehicle toolkit in the luggage compartment.
Step 1: preparations
Remove the cap from the ball head mounting under the rear bumper ⇒ Rear view  and stow in the
vehicle.
Starting from the bottom right side, swivel the trailer socket as far as possible to the top left. This
gives you access to the ball head mounting.
Check to ensure that the mounting, locking lever ⇒ Fig. 155  ⑥, shank ④ and the retaining balls
③ of the ball head are all clean and not damaged ⇒ . Clean if necessary.
Step 2: check whether the ball head is pre-tensioned
The ball head cannot be fitted properly unless it is pre-tensioned.
The following conditions must be fulfilled:
The lock cover ⇒ Fig. 155  ⑧ is open and the key ⑦ is inserted
The release pin ⑨ can be moved.
The locking lever ⑥ is in the bottom position.
All retaining balls ③ can be pressed fully into the shank ④.
If all these conditions are met, continue with Step 4.
If conditions are not met, continue with Step 3.
Step 3: pre-tensioning the ball head
If the ball head is not pre-tensioned, pre-tension the ball head as follows:
Remove the lock cover ⑧ from the lock and insert the key ⑦ into the lock.
Turn the key ⑦ anti-clockwise until the part of the key with the hole is at the top.
Press the release pin ⑨ and at the same time press the locking lever ⑥ down as far as it will go ⇒
 . The locking lever remains locked in this position.
Step 4: attaching the pre-tensioned ball head to the vehicle
Do not touch the locking lever once the ball head has been pre-tensioned. When the ball head is
engaged, the locking lever will spring back to its original position and could cause injury ⇒ .
Guide the pre-tensioned removable ball head into the mounting tube from below.
Push the ball head firmly upwards until it engages. The centring devices ⇒ Fig. 155  ⑤ must engage
in the mounting points on the vehicle.
The locking lever ⑥ automatically turns up to its original position and the green section of the
release pin ⑨ is visible.

trailers than for vehicles
without trailers.
Trailer stabilisation
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The trailer stabilisation function can detect if an attached trailer is starting to snake and can
countersteer.
Trailer stabilisation is an extension of the Electronic Stability Control (ESC).
If trailer snaking is detected, the trailer stabilisation function automatically helps to reduce the
snaking motion of the trailer using counter steering assistance.
Requirements for trailer stabilisation
-fitted or a compatible towing bracket has been retrofitted.
or in the instrument cluster is not lit up.
trailer is electrically connected to the towing vehicle via the trailer socket.
mph).


have a mechanical overrun system.

WARNING
Do not let the extra safety afforded by the trailer stabilisation function tempt you into taking any
risks when driving.
conditions.



WARNING
The trailer stabilisation function may not be able to detect all driving situations correctly.
Trailer stabilisation is switched off when ESC is deactivated.
stabilised accordingly in all cases.

pecified on the pump meets the vehicle's
requirements.
-approved service additives in the approved quantity.
emergency, you have to use petrol with an octane number lower than the recommended number,
drive at medium engine speeds and avoid high engine loading. Avoid high engine speeds and heavy
engine loads. Refuel with petrol with the correct octane number as soon as possible.
Diesel
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Fill vehicles with a diesel engine only with diesel or diesel with a maximum RME fuel content of 7 %
⇒ .
If you use diesel with a high sulphur content, the service intervals are shorter. Information on
countries where the diesel has a high sulphur content is available from your Volkswagen dealership
or a qualified workshop.
The fuel quality affects the running properties, performance and service life of the engine. Refuel
with fuel that already contains suitable service additives ⇒ .
Information on the fuel standards can be found in the chapter on fuel standards ⇒ Fuel standards .
Winter-grade diesel fuel and filter preheater system
Winter-grade diesel fuel, which can be used at temperatures below -20°C (-4°F), is available during
the cold months. In countries with different climates, diesel with a different temperature behaviour
is offered. Information is available from your Volkswagen dealership, qualified workshops and filling
stations in the respective country.
Diesel vehicles are equipped with a filter preheater system. When using winter-grade diesel fuel, the
fuel system is safe for operation at temperatures down to around -24°C (-11°F). In order to ensure
that the vehicle can also be started at low outside temperatures, Volkswagen recommends parking
the vehicle in a location that is protected from the whether, e.g. in a garage ⇒ Troubleshooting .
Misfuelling prevention device
The tank filler neck in diesel vehicles may be fitted with a misfuelling prevention device. This is
intended to help ensure that the vehicle is refuelled only using diesel filler nozzles.
If the nozzle cannot be inserted correctly into the tank filler neck, first check whether you are using a
diesel filler nozzle. When you have made sure that you are using the correct filler nozzle, move the
diesel filler nozzle to and fro slightly with light pressure. This can open the misfuelling prevention
device and make it possible to refuel the vehicle. If the misfuelling prevention device still remains
closed, go to a qualified workshop and have the system checked.
If it is necessary to refuel the vehicle using a fuel canister in the event of an emergency, the
misfuelling prevention device will not open. In order to nevertheless fill the tank with fuel, pour the
diesel into the tank extremely slowly in very small quantities.

AdBlue® is a registered trademark and is also known as AUS32 or DEF (Diesel Exhaust Fluid).
The AdBlue® consumption figures depend on the driving style, operating temperature and ambient
temperature. The remaining range and refill quantity can be checked on the instrument cluster
display ⇒ Driving data display (multifunction display) .
The AdBlue® tank must never run empty ⇒ . As of a remaining range of approximately 2,400 km,
the instrument cluster display will indicate that the AdBlue® must be refilled ⇒ Troubleshooting .

CAUTION
AdBlue® is an irritant and corrosive fluid that can damage the skin, eyes and respiratory organs upon
contact.
instructions, it is not to be expected that a user will come into contact with AdBlue®.
other containers.

15 minutes and consult a doctor.
at least 15 minutes and consult a doctor in the case of skin irritations.
15 minutes. Do not induce vomiting unless instructed to do so by a doctor. Seek medical assistance
immediately.

NOTICE
If the AdBlue® level is too low, the vehicle cannot be restarted after the ignition has been switched
off. Starting with jump leads is also not possible.
approximately 1,000 km.


NOTICE
Improper use of AdBlue® may cause damage to the vehicle that is not covered by the warranty.
22241-1.
fuel or additives to the AdBlue®.

First read and observe the introductoryinformation and safety warnings⇒Introduction 
⇒ Petrol .
⇒ Refuelling .
⇒ Checking the engine oil level and refilling the engine oil .
⇒ Jump starting the vehicle .
If you notice misfiring, loss of power or uneven running when driving, reduce speed immediately and
have the vehicle checked by a qualified workshop ⇒ Troubleshooting . Otherwise unburnt fuel can
enter the exhaust system and escape into the atmosphere. The catalytic converter can also be
damaged by overheating.

The emissions may have a sulphur-like smell even when the exhaust purification system is working
properly.
Particulate filter
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Function
⇒ Fuel standards .
⇒ Refuelling .
⇒ Engine oil standards .
⇒ Jump starting the vehicle .
Periodic regeneration
The soot in the particulate filter is burnt off at high temperatures on a periodic basis.
To assist the regeneration of the particulate filter, Volkswagen recommends that you avoid making
only short journeys.
Noises, slight smells and increased engine speeds may occur during regeneration. The radiator fan
may run on while the vehicle is moving or when the engine has been switched off.

During the periodic regeneration process, the yellow indicator lamp does not light up.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Irregular engine running and faults

If these symptoms occur directly after refuelling, switch off the engine immediately to avoid any
subsequent damage.

Fault in the selective catalytic reduction system
The red refill bottle lamp lights up together with the red spanner lamp.
The engine cannot be restarted.


AdBlue® level too low
The red refill bottle lamp lights up.
The engine cannot be restarted.
he vehicle.
⇒ Refilling AdBlue .
Fault in the selective catalytic reduction system
The yellow refill bottle lamp lights up together with the yellow spanner lamp.
There is a fault in the selective catalytic reduction system or the system is not filled with standard-
compliant AdBlue®.


AdBlue® level low
The yellow refill bottle lamp lights up.
ing range in accordance with ⇒ Refilling AdBlue .
Particulate filter clogged with soot
The yellow particulate filter lamp lights up.
The particulate filter is saturated with soot and requires regeneration. The indicator lamp goes out
automatically when the particulate filter has been regenerated.
–120 km/h (31–75 mph).
-change indicator ⇒ Gear-change indicator .
fter driving for approx. 30 minutes, seek expert assistance
immediately.

First read and observe the introductoryinformation and safety warnings⇒Introduction 
Checklist
Always carry out the following actions for changing a bulb in the given order ⇒ :

Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.

Switch on the electronic parking brake Electronic parking brake.

Turn the light switch to position 0 Switching lights on and off.

Move the turn signal and main beam lever to neutral position Switching turn signals on and off.

Automatic gearbox: move the selector lever to position P DSG® dual clutch gearbox.

Stop the engine and remove the vehicle key from the ignition Starting the engine.

Manual gearbox: select a gear Manual gearbox: selecting a gear.

Allow the orientation lighting to go out Coming Home and Leaving Home function (orientation
lighting).

Leave the defective bulbs to cool down.

Check to see if a fuse has visibly blown Changing fuses.

Follow the instructions to change the affected bulb . Always replace bulbs with identical bulbs of the
same type. The designation is inscribed on the bulb, either on the glass part or on the base.

Attach the rubber cover or hard plastic cover and turn it clockwise as far as it will go.
Close the bonnet ⇒ In the engine compartment .
Changing the bulbs in the headlights (lights with LED technology)
First read and observe the introductoryinformation and safety warnings⇒Introduction 
These lamps use LED technology. The LEDs cannot be replaced by customers. If some LEDs fail, this
may be an indication that more elements are on the point of failure. In this case, have the lights
checked and renewed if necessary at a qualified workshop.
Changing the front turn signal bulbs

Fig. 168 In the front right wheel housing liner: changing a turn signal bulb.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The actions should only be carried out in the specified order:
Observe and follow the instructions in the checklist ⇒ Checklist Information on changing
bulbs .
Turn the steering so that the wheel on the affected side of the vehicle is pointing to the
middle of the vehicle. If necessary, start the engine to do this. Then stop the engine again and
remove the vehicle key from the ignition lock.
Turn the cover in the wheel housing liner in the direction of the arrow and remove it
⇒ Fig. 168 .
Release the connector ⇒ Fig. 168  ① and detach it.
Turn the bulb holder ⇒ Fig. 168  ② anti-clockwise (arrow) as far as it will go and pull it out to
the rear along with the bulb.
Replace the defective bulb with a new bulb of the same type.
Insert the bulb holder into the headlight and turn it clockwise as far as it will go.

Colour coding of fuses
Fuses (ATO / MINI / MAXI)
ColourAmp
ratingBlack1 ampsPurple3 ampsOrange5 ampsBrown7.5 ampsRed10 ampsBlue15 ampsYellow20 am
psWhite or clear25 ampsGreen30 ampsLight green40 amps
Fuses (JCASE)
Blue20 ampsPink30 ampsGreen40 ampsRed50 ampsYellow60 amps
Preparations
equipment.
⇒ Fuses in the dash panel .
Recognising a blown fuse

rom the top and side through
the transparent housing due to the melted metal strip ⇒ Fig. 174 .
transparent housing ⇒ Fig. 174 .
Changing a fuse
ary, take the plastic pliers ⇒ Fig. 175  ① out of the respective fuse box cover.
⇒ Fig. 175  ① or ⇒ Fig. 175  ①
onto the fuse from the side.

lace it with a new fuse of the same amp rating (same colour and same
markings) and same size ⇒ .



NOTICE
You can damage another location in the electrical system by using a fuse with a higher amp rating.
Jump starting

Introduction
This chapter contains information on the followingsubjects:
⇒ Jump lead connection point (earth connection) 
⇒ Jump starting the vehicle 
If the engine fails to start because the 12-volt vehicle battery is flat, the discharged battery can be
connected to the 12-volt battery of another vehicle to start the engine.
Suitable jump leads are needed for jump starting.
2 for vehicles with petrol engines.


WARNING
Using the jump leads incorrectly or performing the jump start procedure incorrectly can cause the
12-volt vehicle battery to explode, which can lead to severe injuries. Please note the following in
order to reduce the risk of the 12-volt vehicle battery exploding:
-volt vehicle battery and the electrical system can cause serious chemical burns,
fire or electric shocks. Always read the warnings and safety information before carrying out any kind
of work on the 12-volt vehicle battery ⇒ 12-volt vehicle battery .
volts) and approximately
the same capacity (see label on battery) as the flat 12-volt vehicle battery.
-volt vehicle battery. Discharged 12-volt vehicle batteries can
already freeze at temperatures of around 0°C (+32°F).
-volt vehicle battery should be replaced if it is or has ever been frozen.
-volt vehicle battery is jump started.
Always keep fire, sparks, naked flames and lit cigarettes away from the 12-volt vehicle battery.
Never use a mobile telephone when the jump leads are being connected or disconnected.
compartment.
rectly.


NOTICE
Please note the following in order to avoid considerable damage to the vehicle electrical system: