charging AUDI A3 SEDAN 2018 Owner's Manual

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e-tron
LED on the control
S y mbol Error code
unit
@
Meaning
Solution
Disconnect the control
200,210, unit from the power sup-
ply and have the ma lfunc-
260, 410,
Red On Er ror in the con trol unit. t ion co rrected at an a u-450, 460, thorized Audi dea ler or au-
490,500 thorized Audi Service Fa -
cility
The control unit is over-Allow the control unit to
cool down o r ope rate it in
180,190 Red On heat ing or not cooled
the specified temperatu re
enough.
range.
Have the malfunction cor-
1 30, 140,
Red On Communication to the ve- rected by an authorized 470 h
ide is malfunctioning. Audi dealer or authorized
Audi Service Fac il ity.
300,310, E rror in the househo ld in- Have the
electrical instal-
Red On lation checked by a quali-
370,390 sta llat i on .
fied electrician.
Have the electrica l instal-
480 Red Flashes F
au lt in the househo ld in-
lation up to the contro l
sta llation. unit checked
by a qualified
electric ian.
Reset the ground fa ult in-
terrupter with the
IOKI @
Ground fa ult inter rup ter
button ¢page 109,
110 Red Flashes (G
FI) triggered in the con-fig. 115. Have the electr i-
tro l unit .
cal installation checked by
a qua lified electrician if
the same display appears .
Vehicl e: charging unit
LED on the vehicle @ Meaning Solution
High-voltage battery charging Remove
the charger, put the cap
On on and close the cover on the
process is completed .
charging unit .
The high -voltage battery is charg-
Pulsating light ing or the vehicle is being air con -
Green ditioned/heated.
Blinks for approx i- Cha
rgi ng time r was prog rammed
but the charging process has not
mately one minute
started yet. The LED in the button
after leaving the veh i-
CD ¢page 109, fig. 116 a lso
cle turns on .
113

e-tron
LED on the vehicle@ Meaning Solution
Have the power supply or power
supply system inspected. Check
No power supply was recognized the status display on the control
On even though the charging cable is unit
c> table on page 112. See an
Yellow plugged
in. authorized Audi dealer or author-
ized Audi Service Facility for ass is-
tance if necessary.
Flashes The se
lector lever in not in the P Move the selector lever into the P
position. position.
C heck if the charging connector is
inserted correct ly
c> page 110. Re-
Th e charging connector cou ld not move the charging connector and
On be correctly
locked in the vehicle insert it into the charging port
charging port . again. See an authorized Audi
dealer or author ized Audi Service
Red Facility for assistance
if necessary.
Fault in the charging system. The
high -vo ltage battery cannot be
See an author ized Audi dealer or
charged.
Flashes authorized Audi Service Fac ility for
Or: the outside temperature is too
assistance if necessary.
low. The high-voltage battery
could not be fully cha rged .
(D Tips -Current capacity of the charging connector.
The operation statuses indicated by the LED
@ on the vehicle are also displayed in the in­
strument cluster display/Infotainment sys­
tem.
Charging time
A pp lies to: ve hicles w ith plug -in hybr id drive
The length of the charging process using the Audi
e- tron charging system can vary based on the fol­
lowing factors:
- Sockets be ing used (household or industr ial
sockets).
- System voltage and current strength specific to
a country.
- The value set for the charg ing power leve l on
the control unit (50% o r 100%).
- Fluctuations in the system voltage .
- Temperature outside the vehicle.
- Temperature of the high-voltage battery .
- Adjustments to the climate control inside the
vehicle.
114
- Ignition is on/off .
Example charging times
Connection Charging time at
100% charge
Household socket approximately 10
(100 V, 10 A) hours
H ouseho ld socket approximately 8.2
(110 V, 10 A)
hours
H ousehold socket approx imately 5.2
(220 V, 8 A) hours
Household socket approximately 3
.8
(230 V, 10 A) hours
I ndustria l socket (200 V, approximately 2.3
16 A) hours
Industrial socket (220 V, approximately 2.3 16 A) hours
I ndustria l socket (230 V, approximately 2.3
16 A) hours
I ndustria l socket (240 V, approximately 2.3
16 A) hours

(D Tips
- Multip le versions of charging cables are of ­
fered d ue to the different power s upply sys ­
tems in d ifferent countries. The maximum
charging power may potentially be unavaila­
ble because of this . Contact an author ized
Audi dealer or authorized Aud i Service Fa­
c ility fo r more info rmat ion .
- Charg ing may take longer when tempera­
tures a re extremely high o r low .
- The charging t ime at pub lic charging sta­
t ions may vary from the times g iven in the
tab le
o table on page 114 .
Audi e-tron charging system PIN
Applies to: vehicles with plug-in hybrid drive
The contro l unit ca n be loc ked by enter ing a 4-
d ig it PI N of yo ur cho ice. If a PIN is act ivated, the
se lected PIN must be entered before every use.
We recommend lock ing you r contro l unit to pro­
tect it against unautho rized access by a third pa r­
ty .
Activating the PIN
.,. Press the I OKI @ o page 109, fig . 1 1 S button
on the control un it .
POWER and SET P IN ap­
pear in the display field .
.,. Select SET PIN u sing the a rrow b utton @.
.,. Press t he IOK I button @. ENTER PIN appea rs in
the disp lay fie ld .
.. Se lect the desired value by pressing the arrow
buttons © up or down .
.. Use the right arrow button © to go to the next
digi t .
.. Press the left arrow button © to go to the pre-
v ious menu .
.,. Enter a ll of the d ig its .
.,. Press t he IOKI button @afte r the last d ig it.
.,. REPEAT PIN appears in the display field .
.,. Ente r th e PI N aga in using the arrow but tons
© -
.. Press th e IOK I button @ .
.. PIN OK appears in the display field if both en-
::li tries match. ...
~ .. The PIN is now activ ated.
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e-tron
D eactivating the PIN
Requirement: the con trol uni t must be unloc ked.
.,. Enter the numerical code 0 000 . Proceed as if
you were activating the PIN
o page 115.
.. The PIN is deactivated.
Locking the control uni t
Requirement: the PIN must be activated .
.,. Press the Iii button @ o page 109, fig. 11 Son
the contro l unit .
Unlocking th e control unit
Requirement: the PIN must be act ivated .
.,. Press any button on the control unit .
.,. PIN? appears in the display field.
.,. Enter the PIN .
.. Press the I OK! button @.
(j) Tips
- Th e PI N is deactivated in t he factory defa ult
se tt ings.
- If you do not remembe r yo ur PIN, contact
an au tho riz ed A ud i d ealer o r autho rized
Audi Serv ice Facili ty .
- If the fi rst PIN entry differs from the second
en try, the first PIN en try is d isplayed .
- If nothi ng is entered within 20 seconds of
t his, the se t val ue is not changed .
Indicator Lights and
messages
Applies to: vehicles with plug-in hybrid drive
If the B indicator light turns on, the high -volt ­
age battery is charging or is a lready comp letely
charged .
If
the . indicator light stays on , there is a ma l­
function in the charging system . Have the prob­
l em corrected immediately by an a uthorized Audi
dealer or authorized Audi Service Facility.
l!i1 Ch arging conn ecto r still attached . Vehicle
cannot be dri ven
T his message appears when t he cha rging system
is s till connec ted to the vehicle. Remove the con -
nector
o page 112, A~er charging . ..,.
115

e-tron
Applies to: vehicles with Audi virtual cockpit mt
Incompatible ch arging s ystem . Please check
c harging system
Applies to: vehicles with analog instrument clus­
ter:
mt AC charging : currentl y not po ssible
This message appea rs whe n the charg ing system
is incomp atib le. O nly charge usi ng the charg ing
system tha t is designed fo r you r vehi cle.
mt AC charg ing sy stem: malfunction! Pl ease
c ontact Service
This message appears if there is a ma lfunction in
the charg ing system . H ave the problem corrected
immed iate ly by an authorized Aud i dealer or au­
thor ized Audi Se rvice Facility.
Charging unit cover
emergency release
Applies to: vehicles with plug-in hybrid drive
Fig . 120 Fron t of th e ve hicle: cover e merge ncy re lease
You can release the cover using the eme rgency
release.
• Turn the cover lock to the horizontal position .
• Unlock the vehicle .
• Open the hood ~ page 320, Opening/closing
the hood.
• Caref ully pull on the k nob @ until there is re­
s ista nce.
• T urn the cover lock to the ver tical position
~ page 110, fig. 117 .
• Slide the cover carefu lly to the s ide if necessa­
ry .
116
Climate control
Description
Applies to: vehicles with plug-in hybrid drive
Your vehicle has aux iliary air conditioning
T he aux iliary air conditioning is activated depend­
i ng on the outside temperature and the tempera ­
ture set on the climate control unit. You can im­
med iate ly switch the climate cont rol on or off
¢ page 116 as well as set a timer r::;,page 117.
Auxiliary climate control
The aux iliary climate contro l contro ls the tem­
perature in the veh icle inter ior ent irely with elec­
tric power .
It turns o n on ly if the h igh-vo ltage
batte ry cha rge level is suff ic ient a nd there is
eno ugh fuel in the tank .
@ Tips
- The temperature that the climate control
system adjus ts to depends on the last tem­
perat ure yo u se t in the climate contro l unit
¢ page 69.
- Us ing the auxiliary air cond itioni ng while
charging can also red uce the c harge leve l of
the high-voltage battery .
- T he clim ate cont rol sys tem does no t au to­
matically switc h on o r off earlier if the hig h­
voltage battery cha rge or fuel leve l is too
low.
Switching on/off
Applies to: vehicles with plug-in hybrid drive
Switching the auxiliary climate cont rol on /
off :
• Select the I MENU I button> Vehicle > left con­
trol b utton >
Auxiliary air conditioning > Turn
on auxiliary heating / AC or Turn off auxiliary
A C.
(D Tips
- T he auxiliary climate contro l can also be
switched on and off immedia tely wh en a
t imer is se t.
-If the blower is switched off w ith t he~
~ page 69, fig. Bl button, then the auxiliary .,..

air conditioning also switches o ff immedi ­
ate ly.
Setting the timer
A ppl ies to: ve hicles w ith plug- in hybrid drive
By setting the departure time, you determ ine
when your vehicle shou ld reach the desired tem­
perature. You ca n set the timer in the auxiliary air
conditioning menu in the Infota inment system .
Auxili ary climate c ontrol : sett ing the t imer
~ Se lect : IMENUI button> Vehicle > left control
button >
Au xiliar y A/C > right control b utton>
Program t imer .
~ Set the time and the date.
~ Press the I BACKI button .
~ Confirm the setting w ith the contro l knob to ac-
t ivate the t imer.
A./ appea rs i n the box .
When you reprogram a t imer, the next calendar
day is automat ically entered in the Infota inment
system. To act ivate the aux iliary climate control
fo r the next day, confirm t he sett ing(./ in the In­
fotainmen t system).
Error messages
ea -The high -voltage battery charge level is too
low to heat/air condition the veh icle using only
e lectr ic powe r.
If one of the follow ing symbols appears in the
d isplay, then you cannot switch on the aux iliary
climate cont rol:
,....c -There is a system ma lfunction.
Bu -The fue l level is too low.
(D Tips
- You can set the t imer a m axim um of seve n
days in advan ce.
- You can operate the clima te con trol in the
vehicle inte rior w hen the h igh -vo ltage bat­
tery is charging using the c harging timer
¢ page 110 . The climate cont rol output de ­
pends on the powe r socket capac ity.
::li -M ake s ure the time and date match in the .-<
~ Infotainment system settings so that the
N 8 timer can function properly¢ page 243.
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e-tron
- T he auxiliary climate contro l can contin ue to
ru n after the departure time is reached .
Cleaning/maintenance
information
App lies to : vehicles wi th plug-in hybrid drive
When was hing your vehicle with a pressure wash­
er, always follow the operat ing instruct ions pro­
v ided w ith the pressure washer. This is especially
i mportant in regard to the pressu re and spray ing
distance. Do not direct cleaning spray at the
c h arg ing unit in the rad iator g rille or at t he
c h arg ing dock*/charging cl ip*. Keep a d istance of
at least 16 in (40 cm) .
Do not remove snow and ice with a p ressure
washe r.
Never use cone nozzles or high pressu re nozzles .
The water temperature must not be above 60
°C.
Remove contaminants on the Audi e -tron system
with a dry towel.
Remove contaminants on the charging dock*/
c h arg ing clip* wi th a wet towe l dampened w ith
alcohol-free clean ing solution .
& WARNING
=
-Never immerse the Audi e-tron charging
system and connectors in water.
-
- The A udi e -tron charging system must on ly
be cleaned when the control unit is com­
p letely disconnected from the power supp ly
and from the vehicle.
@ Note
To dec rease the risk of discolora tion, never
clean the charging doc k*/charging clip * with
harsh cleaning sol utions or so lutions that
contain alcoho l.
117

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Audi connect e-tron services
Introduction
Applies to: vehicles with Audi connect e-tron services
With Audi connect e-tron services l), you can ac­
cess various information or control individual
functions remotely using mob ile dev ices (such as
a smartphone) or a web portal.
- Trip
data¢ page 199.
- Doors and lights ¢page 199.
-Vehicle status report ¢ page 200.
- Car
Finder ¢ page 200.
- Charging
¢ page 200.
- Climate
control¢ page 200 .
A WARNING
Also read and follow the instructions regard­
ing traffic safety
¢ page 154.
Setup
Applies to: vehicles with Audi connect e-tron services
To use Audi connect e-tron services 1), please
note the following:
Requirements
-An authorized Audi dealer must complete a
one-time activation of Audi connect e-tron serv­
i ces for your veh icle before you can reg ister on­
line .
- Then register at etron.audiusa .com . You can
use and manage the Audi connect e-tron serv­
ices there .
- If you require assistance w ith your Aud i connect
e-tron services, please contact an authorized
Audi dealer or authorized Audi Service Facility.
- Your mobile devices must be compatible .
1> The mob ile network service is offered by a serv ice provid­
e r. Yo u can obtain more informa tion abou t your mobile
network provider at an au th or ized Aud i dealer. Connected
dev ices are not always 4G-compatible. Th e ava ilability o f a
high -speed network may be red uced dur ing pea k usage or
b y your location, the reception, and other factors . Ne t­
wo rk coverage ca nnot be guaranteed everywhere. Fo r
mo re info rmation on mobile cove rage, see the Audi con ­
n ect overv iew from your mobile network provider.
Audi connect e-tron services
Trip data
Applies to: vehicles with Audi connect e-tron services
The Driver Information System collects data un­
der certain conditions and sends it to a server.
When data is stored, you can access values such
as these using the service:
- driving durat ion,
- average speed driven,
- distance driven,
- average electric consumption.
Doors and lights
Applies to: vehicles with Audi connect e-tron services
You can access and disp lay the current status of
the following vehicle data on your mobile devices
without having to be inside the vehicle.
- If the vehicle doors and lids are open/closed,
- Parking lights are on/off.
For additional information on opening and clos­
i ng the doors or for the vehicle lighting, refer to
¢ page 31, Opening and closing or to ¢ page 49,
Exterior lighting.
(D Tips
-If the high-voltage battery is not charged,
the amount of access requests is limited to
15 after switching off the ignition. This
helps conserve the 12 vo lt vehicle battery.
You cannot contro l functions or access in­
formation if the charge leve l of the 12 volt
vehicle battery is too low.
- If at least two minutes have passed after
the last time the ignition was switched off,
you can reset the access counter back to "O" as needed after switch ing the ignit ion on/
off again.
199

Audi conn ect e-tron ser vic es
Vehicle status report
Applies to: vehicles with Audi connect e-tron services
You can access various vehicle statuses using the
services, such as:
- high-voltage battery charge level ,
- electric range,
- mileage,
- next inspection.
F or additional information, s ee
¢ page 95, Power
meter overview
and ¢ page 97, Range display.
A WARNING
Do not ignore messages and warning or indi­
cator lights that turn on in the vehicle be­
cause of the information in the status report.
Th is could lead to break downs in on the road,
accidents and se rious injuries.
Car Finder
Applies to: vehicles with Audi connect e-tron services
The vehicle collects data under certain conditions
and sends it to a server .
When data is stored, you can access values such
as these us ing the service:
- Vehicle location disp lay,
- Display of one's own location,
- Ro ute to your veh icle.
If your mobile device also has a nav igation func­
tion, you can navigate to your last know n parking
locat ion.
@ Tips
- The new parking location cannot be deter­
mined with this service if the vehicle is
moved after shutt ing the veh icle
off and
wi thout sw itching the ign ition on and
off
again, for example when be ing towed o r if
the vehicle is stolen .
- If the vehicle is moved an d shut
off again
us ing the second key, for example, the new
parking location is t ransmitted to the server
after switching the ignition off .
200
Charging
Applies to: vehicles with Audi connect e-tron services
You can control and access the hig h-voltage bat ­
tery c harging proc ess r emotely using these serv ­
i ces. You have the following options:
- check the battery charge leve l,
- star t/end t he cha rging process,
- prog ram the charging t imer with/w itho ut cl i-
mate cont rol,
- deactivate/activate the cha rg in g timer .
Fo r addi tional information,
see ¢ page 106,
Charging the battery with the Audi e-tron charg­
ing system .
A WARNING
Only perform charging f unctions on the high­
voltage battery if the vehicle is shut
off co r­
rect ly, is connected to a suitable socket and if
the ign ition is swi tched off.
Temperature control
Applies to: vehicles with Audi connect e-tron services
You can contro l the climate control in your vehi­
cle remotely using these services:
- start/end climate control ,
- program the timer,
- deactivate/activate the timer.
For addi tional informa tion, see
¢ page 116, Cli ­
mate control .
A WARNING
Only perform the climate control functions if
your vehicle was shut
off correct ly and the ig­
n ition is switched off.

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e-tron navigation
functions
Electric range
Applies to: vehicles with plug- in hybrid drive
The electric range shows the maximum distance
that con be driven using electric power. Informa­ tion such as the type of rood, speeds, and alti ­
tude will be token into account.
Fig. 195 Example: e lectric range display
• Press the I NAV/MAPI button repeated ly un til
the map is displayed ¢
page 210, fig. 190 .
• Select: right contro l button > Map set tings >
Map display > Elect ric range .
• Press the I BACK I button to return to the map
view.
You can read the electric range of your vehicle
based on the border
(D ¢ fig. 195.
The map scale will automatically adjust to the
range .
Troubleshooting
Applies to: vehicles with navigation system
Problem Solution Na
viga tion
Finding the nearest charging station
Applies to: vehicles with plug -in hybrid drive
You can display charg ing stations at any time us­
i ng t he po int of interest search
¢page 204.
You can also display the charging stations along
the cur rent route.
Requirement: route guidance must be active and
the map must be d isplayed .
If avai lab le, all charging stations in the selected
search area are displayed with the fo llow ing addi­
tiona l information:
(D Connec to r types
@ Symbol for charging stations that are always
open.
@ Available destination deta ils
The hours of operation for the charging stations
are displayed in the destination details .
Displa ying destination detail s: se lect th e right
contro l button
> S how destination details .
Apply charging station a s the destinat ion:
p ress
the control knob. Select and confirm
Sta rt route
guidance .
You can find add it iona l information about charg­
ing yo ur vehicle in
~ page 104, Charging.
Free te xt sear ch : the desired des- The destination might not be entered in the navigation database .
t i nation cannot be found .
Or: check the spelling of the term that was searched. Check if the
des ired country/state was selected for the free text search using
the
Count ry /s tate select ion ¢ page 202 or the option All coun-
tries /state s.
217

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the inside of the vehicle in a crash and cause
serious injur ies. Store these types of devices
securely whi le driving.
- Do not use any w ireless devices on the front
seats w ith in range of the a irbags while driv­
ing. Also read and follow the warnings in
¢ page 2 73 , Front airbags .
CD Note
-Always fo llow the information found in i::> @
in Wi-Fi hotspot on page 195 .
- Please note that there genera lly are addi­
tiona l costs when using an online media
se rvice account, especially when it is used
i nternationally .
(D Tips
-Depending on the Internet connection and
network traffic, a connection loss can occur
duri ng p layback of on line media serv ices .
-Online media and Internet radio usage de­
pends on the serv ice availab ility of the third
party provider .
- Audi AG simply makes the access to online
media services possible through the MMI
and does not take any respons ibility for the
contents of the online med ia services .
- Always read the chapter
¢ page 196, Audi
connect (Infotainment) general informa­
tion .
- Dependi ng on the mobile device used, the re
may be interruptions during media playback
and whe n using the
Audi MMI connect app.
To avoid i nterruptions when usi ng a mob ile
device , do no t lock the s cree n on you r mo­
bile device and keep the
Audi MMI connect
app in the foreground .
- Cont act an a uthorized Audi dea ler or au­
thorized Audi Service Facili ty for additional
i nformat ion about online media .
Media
Multimedia connections
USB adapter for Audi music interface
You can connect your mobile devices (such as a
smartphone or MP3 player) to the Audi music in ­
terface and charge them using a special USB
adapter .
Fig. 206 Audi Genuine Acces sorie s: USB a dap ter
You can purchase the USB adapter ¢ fig. 206
from an author ized Audi deale r or at spec ialty
stores:
© USB adapter for devices with a micro USB con ­
nect ion
@ USB adapte r for devices with an Apple Light­
ning conne ct ion
@ US B adapte r for devices wi th USB type C con­
ne ct io n
@ USB adapter for devices with an Apple Dock
connector
You can connect your mob ile dev ices through the
Audi music interface to the MMI us ing the USB
adapter and cha rge the battery at the same t ime .
App lies to : vehicles wit h Audi music interface
-Audi mu sic interfa ce : see c;> page 230 .
Applies to: vehicles wi th USB charging ports in the rear
-USB cha rging ports in the rear *: see
¢page 231 .
CD Note
Hand le the USB adapter carefully. Do not al­
low it to be pinched.
229

Media
Audi music interface
Connect your mobile devices to the Audi music
interface in order to operate them through the
MMI and charge the battery.
Fig. 207 Storage co mpa rtm ent u nder the cente r armrest
and at the front of t he ce nter con so le: A udi music interface
USB Input
- Connecting a mobile device using a USB
adapter :
connect the applicable USB adapter @
¢
fig. 207 to the port on the Audi music inter­
face®¢ fig. 207 and then connect the adapt­
er to the mobile device @(such as an iPhone) .
-Charging a mobile device using a USB adapter :
when you connect a mobile device to the Audi
music
interface @¢ fig. 207 using the applica­
ble USB
adapter @¢ fig. 207, the battery will
automat ically charge.
- Disconnecting a mobile device from the Audi
music interface:
remove the USB adapter @
¢ fig. 207 from the Audi music interface .
-Disconnecting mobile devices with an Apple
Dock connector:
remove the Apple Dock con­
nector from the Apple device with the release
tabs pressed
in © ¢ page 229, fig. 206 .
The media are started and operated through the
mobile device or the MMI, depending on the de­
vice being used
¢ page 232 .
Connecting multiple mobile devices: if a mobile
device (such as a smartphone) is connected at the
respective USB port on the Audi music interface,
then all devices can be used as a playback source .
AUX Input
- Connecting a mobile device to the AUX input :
connect the cable ® ¢ fig. 207 to the AUX in­
put© on the Audi music interface and then to
230
the mobile device@ (such as an MP3 player or
sma rtphone).
-Disconnecting a mobile device from the AUX
input:
remove the cable ®¢ fig. 207 from the
AUX
input @¢fig. 207.
- Operation: select and confi rm the External au­
dio player
source ®¢ page 232, fig. 208. Me­
dia is started and operated through the mobile
dev ice @ ¢ fig. 207.
A WARNING
Driving requires your complete and undivided
attention . As the driver , you have comp lete
responsibility for safety in traffic . Never oper­
ate mobi le devices wh ile driving, because this
inc reases the risk of an acc ident.
(D Note
- Use a USB extens ion cable to connect devi ­
ces that have an integrated USB connector
(such as a USB stick) to prevent damage to
your USB device and the Audi music inter­
face.
- Extremely high or low temperatures that
can occur inside veh icles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperat ures.
(D Tips
- Always follow the information found in
¢page 62.
-When you switch the ignition off, the USB
ports are still suppli ed with power until the
energy management intervenes.
- Do not use an additional adapter or USB ex­
tension cable to connect mobile devices to
the Audi music interface that already have a
cable or that must be connected with a USB
adapter(¢ page 229). They may impair the
functionality.
- You can purchase the AUX connector cable
from an authorized Audi dealer or at spe­
cialty stores.
-Audi recommends setting the volume of a mobile device connected to the AUX input to
..,