charging AUDI A8 2021 Owner's Manual
[x] Cancel search | Manufacturer: AUDI, Model Year: 2021, Model line: A8, Model: AUDI A8 2021Pages: 362, PDF Size: 99.29 MB
Page 143 of 362
4N0012721BF
High-voltage system
Control unit: status and malfunction indicators
Indicator lights Meaning Solution
O Green The charger is ready to charge, | Starting the charging process
but is not charging. => page 134. CQ Off
O & Off
O 0 Off
9 Off
© Flashing green | The vehicle is being charged
O QO Off with the ground conductor
O B oft monitor activated.
O 6 off
9 Off
© Flashing green | The power cable has overheat- | After the cable cools down, the malfunc-
© a Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O B oft function: a multi-phase socket | cools down, charging performance will be
O 6 of is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
© Off ance will be reduced. nection checked by a qualified electrician.
®) Flashing green |The control unit has overheat- | After the control unit cools down, the
O QA Off ed. The charging performance | malfunction will be automatically
will be reduced. cleared. Never leave the control panel in
O & Off P
@ 0 vel direct sunlight for long periods or time.
enow Until it cools down, charging performance
© Off will be reduced. If the malfunction con-
tinues, have the control unit checked by
an authorized Audi dealer or authorized
Audi Service Facility.
@ Yellow The charger is connected to
O O Off the vehicle. The high-voltage
O B oft battery is charged and the
charging process has ended
O 0 off successfully, or the vehicle is
© Off not requesting a charging pro-
cedure.
O Red The power cable has overheat- | After the cable cools down, the malfunc-
© Q Yellow ed. The charging process has __| tion will be automatically cleared and the
O B oft been interrupted. charging process will resume. If the mal-
O 6 of function continues, have the control unit
6 checked by an authorized Audi dealer or
Off
authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
141
Page 144 of 362
High-voltage system
Indicator lights Meaning Solution
O Red The control unit has overheat- | After the control unit cools down, the
O A Off ed. The charging process has_ | malfunction will be automatically cleared
O @ oft been interrupted. and the charging process will resume.
Never leave the control panel in direct
© 0 Yellow sunlight for long periods or time. If the
9 Off malfunction continues, have the control
unit checked by an authorized Audi dealer
or authorized Audi Service Facility.
oO Red The charging infrastructure of | After the power supply/household con-
© Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
O @ oft connection is restricted. Possi- | automatically cleared and the charging
O 6 of ble cause of the malfunction: | process will resume. If the malfunction
low voltage or poor power fre- | continues, have the power supply/house-
9 Off quency. The charging process _ | hold connection checked by a qualified
has been interrupted. electrician.
O Red There is a malfunction inthe | After the vehicle charging system stabiliz-
O QO Off vehicle charging system. The | es, the malfunction will be automatically
© B Flashing yellow charging process has been in- | cleared and the charging process will re-
O 6 off terrupted. sume. If the malfunction continues, have
the vehicle checked by an authorized Audi
9° Off dealer or authorized Audi Service Facility.
O Red The power cable or vehicle ca- | Have the power or vehicle cable replaced
O QO Off ble is faulty. Possible cause of | by an authorized Audi dealer or author-
O 2 oft the malfunction: the coding ized Audi Service Facility.
. resistance of the power or ve-
© 0) Flashing yellow hicle cable is not compatible.
o Off The charging process has been
interrupted.
O Red There is a malfunction in the | End the charging process at the vehicle
O O Off vehicle charging system. The | and remove the vehicle cable from the ve-
@ 2 Red charging process has been in- |hicle charging port. Disconnect the charg-
O 0 oft terrupted. er from the power supply and reconnect it
after 60 seconds. Restart the charging
© Off process > page 134. If the malfunction
continues, have the vehicle checked by an
authorized Audi dealer or authorized Audi
Service Facility.
oO Red There is an overvoltage inthe | Disconnect the charger from the power
® 4 Flashing red charging infrastructure of the |supply and reconnect it after 60 seconds.
O 2B oft power supply/household con- | If the malfunction continues, have the
O 6 off nection. The charging process | power supply/household connection
© wi has been interrupted. checked by a qualified electrician.
142
Page 145 of 362
4N0012721BF
High-voltage system
Indicator lights Meaning Solution
© Red The control unit has atechni- | Disconnect the charger from the power
O A Off cal malfunction. The charging | supply and reconnect it after 60 seconds.
O @B oft process has been interrupted. |If the malfunction continues, have the
@ 30 Red control unit checked by an authorized
Audi dealer or authorized Audi Service Fa-
© Off cility.
© Red The control unit has a techni- | Disconnect the charger from the power
O QO Off cal malfunction (self-test supply and reconnect it after 60 seconds.
O B oft failed). The charging process | If the malfunction continues, have the
. has been interrupted. control unit checked by an authorized
@ 0 Flashing red Audi dealer or authorized Audi Service Fa-
9 Off cility.
© Red The charging infrastructure of | Have the control unit checked by an au-
@ QC Red the power supply/household | thorized Audi dealer or authorized Audi
@ Bre connection is insufficient: the | Service Facility, and have the power sup-
O 0 of ground conductor is interrupt- | ply/household connection checked by a
ed or not present. The ground | qualified electrician. Do not use the pow-
© Off conductor monitor has inter- | er supply/household connector until the
rupted the charging process. | malfunction is corrected.
© Red The indicator light in the reset | Have the control unit replaced by an au-
@ X Red button on the control unit is | thorized Audi dealer or authorized Audi
@ & Red faulty. The charging process _| Service Facility.
@ 6 Red has been interrupted.
9 Off
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
@ 2 Red process has been interrupted. | ues, have the control unit checked by an
@ 6 Red authorized Audi dealer or authorized Audi
Service Facility, and have the power sup-
9 Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
© 1 Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© @ Flashing red process has been interrupted. | connection checked by a qualified electri-
© {) Flashing red can.
9 Off
O Red The control unit has atechni- | Disconnect the charger from the power
@ A Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ Bred cause of the malfunction: soft- | If the malfunction continues, have the
@ & Red ware error or the load relay control unit checked by an authorized
© Red has been switched incorrectly. | Audi dealer or authorized Audi Service Fa-
The charging process has been
interrupted.
cility, and have the power supply/house-
hold connection checked by a qualified
electrician.
143
Page 146 of 362
High-voltage system
Indicator lights Meaning Solution
@ Flashing red The control unit has a serious | Have the control unit replaced by an au-
O Q Off malfunction. The charging thorized Audi dealer or authorized Audi
O @ oft process has been interrupted. | Service Facility.
@ § Red
9 Off
O Off The indicator light in the Have the control unit replaced by an au-
@ X Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ S& Red unit is faulty. The charging Service Facility.
@ 6 Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (IEC 60664) II
Short-time current rating (EN
61439-1)
<10 kA eff.
Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA
S15
Integrated residual-current device /AC: 20 mA; DC: 56 mA
Vehicle charging connector Type 1
Protection class I
IP Code 55 (USA: Enclosure 3)
Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)
Control unit dimensions (height x
width x depth)
12.2 inx 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)
@) Tips
—The device runs a self test after power has
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
age of 120 V/240 V. If your socket has a dif-
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
— If your Audi e-tron compact charging sys-
tem has a fixed connection, meaning can be
connected directly to the power supply
144
without a power cable, contact a qualified
electrician or an authorized Audi dealer or
authorized Audi Service Facility.
— The system complies with United States FCC
regulations and ISED regulations
=> page 342.
Page 147 of 362
4N0012721BF
High-voltage system
g or attac g the cable
icles with Audi charging system
Applies to:
B4G-0681 Nn?
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. Depending on the country, the total
length of the power cable, control panel and
vehicle cable may be restricted, for example
to 24.6 feet (7.5 m) in the USA. Audi recom-
Fig. 106 Control unit: removing and attaching the cable
Requirements:
> The charging process for the high-voltage bat-
tery must be ended > page 135.
> The vehicle charging connector must be re-
moved from the vehicle charging port.
> The power cable must be removed from the
socket.
Loosening the cable
» If necessary, loosen the screw @) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector @) out just until you feel re-
sistance.
> Close the lever @ until it is resting on the con-
nector @).
» Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector (2) into the control unit
just until you feel resistance.
> Lift the lever @ all the way up.
> Insert the connector (2) all the way into the
control unit.
> Close the lever @).
> Tighten the screw @) using the screwdriver pro-
vided.
A WARNING
— Note the warnings for charging > A in
Charging on page 135.
— Before switching a cable, always unplug the
power cable from the socket.
mends using only cables approved by Audi.
Gi) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system. Limitations on
the ability to transfer power (current capacity)
depending on the phase and the number of
available phases may affect the available
charging power.
Wall clip
Applies to: vehicles with plug-in hybrid drive and wall mount
clip
RAZ-0638,
Fig. 107 Wall mount clip: securing the Audi charging sys-
tem
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
> Push the control unit in the direction of the ar-
row toward the rear > fig. 107 and let it lock in-
to place.
> Wrap the excess length of cable around the
charging connector mount @) when you are not
charging the high-voltage battery.
145
>
Page 148 of 362
High-voltage system
> Plug the power cable into the socket (2).
> After charging, you can hook the vehicle charg-
ing connector to the charging connector mount
©.
Locking and unlocking the Audi charging
system
> You can lock or unlock the Audi charging sys-
tem using the key provided by turning it to the
lock position @) or the unlock position ©).
Removing the Audi charging system
> Remove the power cable connector from the
socket @).
> Unwind the cable from the charging connector
mount (4).
> To loosen the control unit from the bracket,
push the locking mechanism @) upward.
ZA WARNING
Observe the safety precautions in the assem-
bly instructions for the wall mount clip.
146
Page 167 of 362
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Driver assistance
Situation symbols
Depending on vehicle equipment, the following
symbols may be shown. The symbols indicate the
situation to which the efficiency assist is respond-
ing.
Some symbols only appear if Predictive messag-
es are switched on, and some symbols only ap-
pear if Predictive control is switched on and
adaptive cruise assist* is active.
Description
Slow down
(predictive messages only)
Speed limit
(example)
Speed limit removed
Exit ahead
Intersection ahead
Traffic circle ahead
(predictive control only) If the indica-
tor light turns on in green and red, it
is indicating that there is a difference
between the speed limit and the set
speed.
ZA WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 150.
—Incertain situations, the recuperation may
brake proactively. However, the recuperation
braking effect is limited. Always be ready to
brake to reduce the risk of an accident.
@ Tips
— The functions depend on the navigation da-
ta* being up-to-date and correct identifica-
tion by the traffic sign recognition*.
— The system only detects traffic signs that
specify a speed limit.
— The display in the instrument cluster is
based on the units of measurement used for
speed in the country where the vehicle is be-
ing operated. As a result, a display of 50 in
the instrument cluster can mean either mph
or km/h, depending on the country.
— Except for the road network, which is re-
corded in the navigation system’s map infor-
mation, certain functions may not be availa-
ble.
Predictive messages
Applies to: vehicles with efficiency assist
The symbol BS appears in the instrument cluster
display if efficiency assist recommends removing
your foot from the accelerator pedal.
Additional symbols that indicate the situation to
which the efficiency assist is reacting are shown
in the Driver assistance display > page 165.
Requirements
— The cruise control system* or the adaptive
cruise assist* controls must not be active.
— The vehicle speed must be at least 20 mph
(30 km/h).
— The remaining distance until the situation is
reached must be large enough to allow the sys-
tem to react to the situation.
Switching Predictive messages on or off
Applies to: MMI: Select on the home screen: VE-
HICLE > Charging & Efficiency > Efficiency assist
> Predictive messages.
ZA\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 150.
— Pay attention to traffic and the area around
your vehicle when efficiency assist is switch-
ed on. The driver is always responsible for
assessing the traffic situation.
G) Tips
— The traffic signs on the road always take pri-
ority over the display. The driver is always
responsible for adhering to the regulations
165
Page 214 of 362
Telephone
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi phone box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05. At the time of
printing this user manual, the CPC-2-1-05
client procedures circular of ISED Canada
was available at the following web page:
http://www.ic.gc.ca/eic/site/smt-gst.
nsf/eng/sf08942.html.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Tips
The system complies with United States FCC
regulations and ISED regulations > page 341.
212
Making phone calls using the exterior
antenna
Applies to: vehicles with Audi phone box
With the Audi phone box, you can make calls us-
ing the exterior antenna on the vehicle. Using the
external antenna helps when there is a low signal
and also provides better reception quality.
Requirement: the ignition must be switched on.
Applies to: vehicles with front Audi phone box
» Fold open the holder for the Audi phone box (4)
=> page 211, fig. 153.
> To make phone calls through the vehicle's exte-
rior antenna using your mobile device, lay your
device with the rear side against the phone
symbol (2) in the center of the Audi phone box
and holder (@).
Applies to: vehicles with Audi phone box in the rear
> To make phone calls through the vehicle's exte-
rior antenna using your mobile device, lay your
device on the phone symbol @) > page 211,
fig. 154 in the center of the Audi phone box
with the display facing up.
Charging the battery using the USB input
Applies to: vehicles with Audi phone box
You can charge your mobile device using a special
USB adapter with the Audi phone box
=> page 252.
Requirement: the ignition must be switched on.
> To charge your mobile device via USB, connect it
to the USB input @ °% page 211,
fig. 153/> page 211, fig. 154.
G) Tips
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
Page 215 of 362
4N0012721BF
Telephone
Charging a mobile device wirelessly
Applies to: vehicles with Audi phone box
Depending on vehicle equipment, you may be
able to charge your mobile device wirelessly with
the Audi phone box.
Requirement: the ignition must be switched on.
Your mobile device must meet the Qi standard.
> Make sure that the wireless charging function is
switched on:
>» Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
> Applies to: vehicles without Audi phone box in
the rear: Switch the Mobile device wireless
charging function on.
> Applies to: vehicles without Audi phone box in
the rear: Switch the Mobile device wireless
charging in front or Mobile device wireless
charging in rear function on.
Applies to: vehicles with front Audi phone box
> Fold open the holder for the Audi phone box (@)
=> page 211, fig. 153.
> To charge your mobile device wirelessly, lay
your device with the rear side against the 9
symbol @) between the Audi phone box and
holder @).
Applies to: vehicles with Audi phone box in the rear
> To charge your mobile device wirelessly, lay it
on the @ symbol @ > page 211, fig. 154 in the
center of the Audi phone box with the display
facing up.
ZA WARNING
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 inches (6 cm) to
the Audi phone box charging plate. The
thresholds for prolonged exposure at this
distance comply with ICNIRP1998. There-
fore, interactions such as irritation of senso-
ry organs, malfunctions of active implants
(such as pacemakers, infusion pumps, or
neurostimulators) or effects on passive im-
plants (such as prosthetic limbs) is highly
unlikely. If you have an implant, consult a
medical specialist if you have any questions.
You can also switch the function for wireless
charging in the Audi phone box on or off
separately for the front* and rear*. You can
continue to charge your mobile device using
a cable connection.
@ Tips
—The maximum charging output is 5 W.
— The charging time and temperature will vary
depending on the mobile device being used.
Mobile device reminder signal
Applies to: vehicles with Audi phone box
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement: your mobile device must be located
in the Audi phone box (if Qi-capable) or connect-
ed to the Audi music interface with a USB adapt-
er, and the Audi smartphone interface must be
active or your iPhone must be connected to the
MMI via Bluetooth and charging using a USB
adapter
connected to the Audi music interface.
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
The following settings may be available, depend-
ing on vehicle equipment:
— Signal tone
— Off
Spoken cue
this setting is switched on at the factory.
Mobile device notes: reminder, charge level
When this function is switched on, the charge
status of your mobile device is displayed. You will
also be reminded not to forget your mobile de-
vice when leaving the vehicle.
213
Page 223 of 362
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Telephone
Problem Solution
Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a mobile phone have
been met > page 209, or
make sure you did not accidentally decline the PIN for establishing
a connection on your mobile phone. If necessary, repeat the pair-
ing process = page 209.
After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile device.
Check for prompts on your mobile device when connecting via
Bluetooth.
Applies to: vehicles with Rear Seat Remote: Check if private mode
is active > page 214/> page 218.
Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.
Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.
The MESSAGES menu is not avail-
able.
Make sure your mobile device has an option to show messages op-
tion and that it is enabled.
Wireless cell phone charging is
not working or is interrupted.
Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Make sure your mobile device is positioned correctly in the Audi
phone box > page 211 and that there are no objects located be-
tween the phone box and the phone.
221