infotainment AUDI E-TRON 2019 User Guide

Audi connect

Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > 43.
Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: route guidance must be active.
> To show the weather at the destination, press
on B.
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
News
> Applies to: MMI: Select on the home screen:
NEwWs.
If you logged in to myAudi in your vehicle
= page 27, personalized newsfeeds can be dis-
played.
Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 27. You must have con-
nected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Applies to: MMI: Select on the home screen:
NEWS > GG. Press ona Twitter entry in the list.
Calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your

)) Depends on the country and equipment. These services
are available for a limited time.
186
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 185.
You can display the your mobile device calendar
on the MMI.
> Applies to: MMI: Select on the home screen:
CALENDAR.

Z\ WarNING
Always follow the information found in > AV
in General information on page 184.
@) Note
Always follow the information found in >@ in
General information on page 184.

Audi connect vehicle
control services
Applies to: vehicles with Audi connect vehicle control
With Audi connect vehicle control services )), you
can utilize various services using the myAudi app
or online at my.audi.com.

ZA WARNING
Always follow the information found in > AV
in General information on page 184.
@) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control

>

Audi connect

— Start or stop climate control
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 84.
Geofencing Alert
Requirement: a key user must be set in the vehi-
cle > page 28.
This service allows you to set permitted and for-
bidden zones for your vehicle as well as set time
limits for these zones. If your vehicle leaves a
permitted zone or enters a forbidden zone, you
will be notified with a push notification and/or an
e-mail.
Speed Alert
Requirement: a key user must be set in the vehi-
cle > page 28.
You can set up to two speed limits for your vehi-
cle using this service. If your vehicle exceeds a set
speed limit, you will be notified with a push noti-
fication and/or e-mail.
Valet Alert
Requirement: a key user must be set in the vehi-
cle > page 187.
If you give your vehicle to a parking service, you
can set a zone and a speed limit using the myAu-
di app. If the vehicle leaves the zone or exceeds
the speed limit, you will be notified with a push
notification and/or e-mail.

ZA WARNING
— Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle sta-
tus report. This could lead to break downs in
on the road, accidents and serious injuries.
— Only perform charging functions on the
high-voltage battery if the vehicle is shut off
correctly, is connected to a suitable socket
and if the ignition is switched off.

188
G) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.
Settings
(et) telat -Matian celia
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Wi-Fi devices: when this function is
switched on, you can allow or deny Internet
connections.
Access point
The connection is configured automatically based
on the SIM card being used. The following values
can be changed. You can obtain more information
from your cell phone service provider.
— Access Point Name (APN): the access point de-
pends on the cell phone service provider and is
assigned automatically.
— User name: your cell phone service provider as-
signs the user name for your online profile. >

Audi connect

Troubleshooting
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi connect Infotainment serv- | Some Audi connect Infotainment services must be activated or
ices: individual Audi connect Info- | configured through your personal myAudi account before using
tainment services are grayed out or | them for the first time. You can find detailed information online

not available. at my.audi.com.
Wi-Fi hotspot: it is not possible to | Check if Wi-Fi is activated in the MMI > page 189.
connect through Wi-Fi. Delete all existing Wi-Fi connections on your mobile device and
restart it.

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Emergency call

Emergency call
Overview
Applies to: vehicles with emergency call function
Description of the on-board eCall systems.
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=> page 191.
—eCall system through a third-party provider
(TPS emergency call)
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 192.
Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The available services set by Audi AG
are only available within the cell phone network
coverage area for the cell phone service provider
selected by Audi AG.
) Tips

— The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Applies to: vehicles with emergency call function
A TPS emergency call can be made manually or
automatically > page 191.
Making an emergency call
Applies to: vehicles with emergency call function

Fig. 138 Front headliner: cover for the emergency call but-
ton

Requirement: the LED @) must be green.
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (4) to open it.
> Press and hold the emergency call button until
the LED @) blinks green. The emergency call
will be made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays green. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LED in
the emergency call button () blinks green. The
emergency call will be made. It cannot be can-
celed.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
191
>

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Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.

Fig. 140 Upper display: standard map: route guidance is
not started
Opening navigation
> Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 194, fig. 141.
@ Open intelligent search directly > page 194.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 200, Map operation.

the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle

to reduce the risk of an accident.


ZX WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 17,
Traffic safety information.
— The route calculated by the navigation sys-
tem is a driving recommendation. Follow

@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> in General information on page 184.
iG) Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion using the upper display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All top destinations are available in the vehicle
and
in the myAudi app.
To download the destinations automatically into
the vehicle, we recommend linking the access da-
ta from your myAudi account to your personal
profile > page 27.
193

Navigation

@ Tips
The last route will be automatically deleted
from the list if you start a new route guidance
after canceling the route.
Setting a favorite as the destination
Applies to: vehicles with navigation system
You can access frequent destinations in the fa-
vorites. You can quickly and easily start route
guidance using the home address or business ad-
dress function.
Requirement: a favorite must be stored
=> page 202.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (&8) > Favorites > select a de-
sired destination > Start. Or
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab > [=]
button > Favorites > desired destination.
POIs (point of interest)
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
Search for points of interest such as restaurants.
If the MMI is connected to the Internet, points of
interest will be automatically included in the
search.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (G5) > Points of interest.
The system always searches in the search area
that is currently selected > table on page 196.
> Searching for points of interest: enter the
name of a POI.
> Searching for a point of interest in a specific
category: Select: a category (for example, res-
taurants) > a point of interest.
> Changing the search area: Requirement: route
guidance must be active. Press (a)/2:9/B! repeat-
edly until the desired search area > table on
page 196 is selected.
Sorting points of interest
Requirement: the MMI must be connected to the
Internet > page 184, Audi connect. You must
have a category selected.
196
> Press on the respective symbol for sorting until
the desired sorting order is selected.
Search areas in detail


Symbol Meaning
@ Search nearby
9 Search along the route

Search at destination/Search at
Be stopover

Search nearby: the points of interest will be list-
ed starting from the immediate vicinity around
the vehicle position.
Search along the route: points of interest along
the route can only be selected during active route
guidance. The points of interest are located di-
rectly along or in the immediate vicinity of the
calculated route. You can select points of interest
from various categories. For example, you can
search for a hotel or parking lot along route.
Search at destination/Search at stopover: points
of interest near a destination or a stopover can
only be selected during active route guidance.
You can select points of interest from various cat-
egories. For example, you can search for a hotel
or parking lot at the destination.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 184.
(i) Tips
Distances to points of interest are displayed
as a straight-line distance from your current
location. The actual distance from your cur-
rent location to the point of interest is updat-
ed automatically. The list of points of interest
that were found is not resorted when this
happens.

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Navigation

Selecting contacts as destinations
Applies to: vehicles with MMI and navigation system
You can navigate directly to contacts.
Requirement: an address with navigation data or
a navigation destination must already be as-
signed to a contact > page 203.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (8) > Contacts > a contact.
> Press on an address.
> Check the address and change it, if necessary.
Start navigation > page 195, Entering an ad-
dress.
Route guidance will be activated and the map will
be displayed > page 199, fig. 143.
Additional functions for contacts in navigation
can be found under > page 203.
@ Tips
— Addresses that have been imported from
your mobile device into the MMI can also be
used as a destination.
— Ifa contact is grayed out in the directory,
this contact has neither a destination nor an
address assigned to it.
Loading received destinations and routes
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
You can search for destinations or routes in the
myAudi app and send to the vehicle.
Requirement: the MMI and the mobile device
must be connected to the Internet > page 184,
Audi connect. You must have the myAudi app in-
stalled on your mobile device.
» Send a destination or route in the myAudi app
to the vehicle.
> Applies to: MMI: Select on the home screen:
NAVIGATION > (Ga) > Received dests. & routes.
> Make sure you are logged into the vehicle and
the myAudi app with the same myAudi account.
The received destination and routes will be
loaded automatically.
> Navigating to a destination: press on a desti-
nation.
> Deleting destinations: select: Z > one or more
entries or Select all > Delete > (Done).
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 184.
Destination details
Applies to: vehicles with navigation system
72.
Seu & a
l erty
Rate)
s | Parking avers

Fig. 142 Upper display: diagram: details
After you have selected a destination, the details
will be displayed. Route guidance is will not be
active yet.
The functions depend on the vehicle equipment
and the selected destination.
@ Map preview: to zoom in on the map pre-
view, press on the map.
@ Route criteria: see page 208.
@ Weather: Requirement: the MMI must be
connected to the Internet > page 184, Audi
connect. Also see > page 186.
@® Applies to: MMI and telephone
Call: Requirement: a mobile device must be
connected to the MMI > page 170. You will
make a direct call to the phone number that
is stored for the destination.
©) Start: starts navigation to the displayed des-
tination directly. The map will be displayed
= page 200, Map operation.
© Parking: press Parking to search for a park-
ing space at the destination. You can use the
parking space as the destination or stopover.
@ Details: Requirement: the MMI must be con-
nected to the Internet > page 184, Audi con-
nect.
197
>

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Navigation

Online map update
Applies to: vehicles with MMI, navigation system, and Audi
connect Infotainment
Using map update online, you can update the
map material in your navigation system directly
from your vehicle.
Using your vehicle position, the MMI identifies
regions which you are frequently in. Based on
this, update data for these regions are available
for your MMI.
Start map update
Applies to: MMI
Requirement: the MMI must be connected to the
Internet > page 184, Audi connect.
> A notification for a map update will appear in
the upper display.
> If the option Automatic online map update
= page 205 is switched on, the MMI will start
the map update. Or:
> Press on the notification. Or: access the notifi-
cation in the notification center on > page 19
and press on the notification.
> If the Automatic online map update option
=> page 205 is switched off, press on Allow
once or Always allow.
The MMI will start the map update. The progress
of the download and installation will be shown in
the upper display.
When the update has ended, a notification will
be displayed.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 184.
@ Tips
Because of the high volume of data, down-
loading large country packages or the whole
package to your PC from your myAudi ac-
count, storing it on an SD card or a USB stick,
and then importing it to your MMI is recom-
mended > page 205.
Map update using an SD card or USB
connection
Applies to: vehicles with MMI, navigation system, and Audi
connect Infotainment
With the map update, you can update the map
material in your navigation system.
Requirement: you must have created a myAudi
account at my.audi.com. Your vehicle must be
registered in your myAudi account.
Prepare map update
> Download the map update at my.audi.com and
store it on an SD card or on a USB flash drive.
For additional information, visit my.audi.com.
Start map update
Requirement: a map update for your vehicle must
be on an SD card or a USB flash drive.
> Insert the SD card in your vehicle's SD card
reader > page 217. Or: connect the USB flash
drive to the Audi music interface > page 220. A
notification for a map update will appear in the
upper display.
> Press on the notification. Or: access the notifi-
cation in the notification center on > page 19
and press on the notification. The update pack-
age is shown.
> Press Next. The installation status is shown in
the upper display.
> When the update has ended, a notification will
be displayed.
Map updates settings
Applies to: vehicles with a navigation system and Audi con-
nect Infotainment
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance.
Automatic online map update: when the func-
tion is switched on, map updates will be auto-
matically downloaded and installed.
® Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@©) in General information on page 184.
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Radio

Requirement: the presets list must be displayed.
At least one preset must be stored.
> To delete a preset, select: Z > select one or
more stations or Select all > Delete > (Done).
Requirement: the presets list must be displayed.
At least two presets must be stored.
> To move a preset, press Z. Touch the $ symbol
and move the entry to the desired position.
Press Done.
Smart favorites
SiriusXM channels are stored in the presets as
smart favorites with the s% symbol. After switch-
ing the ignition and the MMI on, the smart favor-
ites store radio programs at a specific time. Press
ona smart favorite. You have the following op-
tions:
— Pause/Start: press I/D.
— Selecting the previous or next track: press !I<
or >i.
— Going to the beginning of a recording or live
program: press and hold !I< or >i.
— Setting the playback point: you can adjust the
playback position using the knob.
— Going to a live program: press [vé).
Applies to: vehicles with Audi connect Infotainment and on-
line radio
You can listen to various radio stations or pod-
casts on the Internet using online radio.
Requirement: the MMI must be connected to the
Internet > page 184, Audi connect.
> Applies to: MMI: Select on the home screen:
RADIO > Source > Online.
The following functions are available in the on-
line radio menu:
— Search: you only can search for online radio sta-
tions in this search. You can search for station
names and categories.
— Last played station: the station that was
played last will start playing.
— Top stations: select a station from the list of
popular online radio stations.
— Filtering the list: Select: © > (select a catego-
ry) > select a station name. The following cate-
gories are available:
— Countries
— Genres
— Languages
Other categories may be available depending on
the country and vehicle equipment.
Podcasts
— Applies to: MMI: Select on the home screen:
RADIO > Source > Online > Podcasts.
The following functions are available:
— Listening to a podcast: select: a podcast > a
podcast episode.
— Search: press 2.
The following functions are available in the pod-
cast playback view:
— Displaying the podcast episodes: press List.
— Starting or stopping the podcast: press P orl.
— Previous or next podcast: press K/D|, or use one
finger to drag the center of the display to the
left or right.
— Changing the playback point: you can adjust
the playback position using the knob.
— Displaying the online radio menu: press 5a.
— Switching to radio: press Source. The sources
in the Radio menu are displayed.
Podcast favorites
You can store podcasts in the Podcast favorites.
Storing a podcast favorite: requirement: the
podcast playback view must be displayed. Press
YX, or press Save podcast in the options
=> page 215, Options.
Requirement: at least one entry must be stored
in the Podcast favorites.
— Listening to a podcast favorite: press on the
desired podcast.
— Browsing podcast favorites: use your finger to
swipe to the Left or right.
— Displaying all podcast favorites: press All.
— Deleting a favorite: Select: All > Z > select one
or more podcasts or Select all > Delete >
(Done).
213

Radio

— First category, then channel name: the chan-
nels are sorted by their category and then by
their channel names.
SiriusXM category filter*
The stations shown in the station list can be fil-
tered by your personal preferences and by pro-
gram type. The program categories that you can
select depend on what is offered by your provid-
er. When the Unsubscribed channels function is
switched off, unsubscribed channels will be hid-
den.
SiriusXM subscription status*
This option is available when your subscription is
about to expire or has already expired. The expi-
ration date for your license is displayed.
Call SiriusXM: the telephone number and radio
ID of your satellite radio provider are displayed.
To call your satellite radio provider using the
MMI, press Call SiriusXM.
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Online additional data
Applies to: vehicles with Audi connect Infotainment
Requirement: the MMI must be connected to the
Internet > page 185.
When the function is switched on, additional in-
formation (such as station logos, cover, artist,
track) will be loaded depending on the availabili-
ty from the different providers.
Preferred online radio data rate
Applies to: vehicles with Audi connect Infotainment and on-
line radio
You can set the data rate for online radio
> page 213.
For optimal sound playback, press High. To re-
duce data usage, press Low.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 184.

Problem Solution

A station is no longer displayed in the sta- | Store the station as a preset in advance. Access the pre-
tion
list. sets using the presets list > page 212.

Online radio: no playback from online ra-
dio.

Check if a suitable data plan was purchased > page 189.

216