Key AUDI Q7 2020 Owner´s Manual

4M1012721BA
Sitting correctly and safely

Make sure that:
— The upper edge of the head restraint is as even
as possible with the top of your head
— The head restraint is as close as possible to the
back of the head
— The head restraints on rear seats that are occu-
pied are raised up at least one level.

A WARNING
— There is one head restraint for each seat. All
vehicle occupants must adjust the head re-
straint correctly before every trip. Having
head restraints that are not adjusted cor-
rectly or not installed in the vehicle increas-
es the risk of a neck injury during sudden or
unexpected driving or braking maneuvers or
ina collision.
— Only remove the rear seat head restraints if
it is necessary to install a child safety seat
= page 75. Stow the removed head re-
straints securely, for example in the luggage
compartment. Reinstall the head restraints
immediately once the child safety seat has
been removed. Driving without head re-
straints increases the risk of serious neck in-

juries.
Front head restraints
Applies to: vehicles with adjustable head restraints


RAZ-0683,



Fig. 61 Front seat: adjusting the head restraint
Adjusting the head restraints
> To adjust the head restraint upward, slide it un-
til it locks into place.
> To adjust the head restraint downward or back-
ward, press the button on the side and slide the
head restraint. Release the button and slide the
head restraint farther until it locks into place.
Rear head restraints
Applies to: vehicles with adjustable head restraints

RAZ-0823


Fig. 62 Rear seat: adjusting or removing the head restraint
Adjusting the head restraints
> To adjust the head restraint upward, slide it un-
til it locks into place.
> To adjust the head restraint downward, press
the button @) and slide the head restraint. Re-
lease the button and slide the head restraint
farther until it locks into place.
Third row seats: adjusting the head restraint
Applies to vehicles with third row seats
The head restraints are automatically folded in
when the backrest is folded down > page 63.
> To fold the head restraint in manually, pull on
the release loop under the head restraint.
You must manually unfold the head restraint af-
ter unfolding the backrest.
> Unfold the head restraint by tilting it upward
until you feel it click into place.
Removing the headrests
Applies to: vehicles with removable head restraints
> Applies to: vehicles with folding backrests: Fold
the backrest forward slightly. See > page 85.
> Move the head restraint upward all the way.
> Insert a suitable object, such as the the extend-
ed vehicle key or mechanical key, into the re-
lease point @ on the inside or outside of the
base.
» Press the button 2) and pull the head restraint
out of the backrest > A\ in General informa-
tion on page 65.
65

4M1012721BA
Stowing and using

Stowing and using
Power sources
When the ignition is switched on, you may be
able to use multiple power sources for external
devices, depending on the vehicle equipment.
12 volt sockets
You can connect electrical accessories to the 12
volt sockets. The power usage must not exceed
120 watts.
The 12 volt sockets are labeled with the 12V
symbol. They are located in the front center con-
sole, in the rear* and on the side trim panel in the
luggage compartment*.
USB ports
Applies to: vehicles with USB input
You can charge mobile devices using the USB
ports. The USB ports are labeled with the «<> or
(4 symbol or CHARGE ONLY.

Z\ WARNING
—To reduce the risk of fatal injury, store all
connected devices securely when driving so
that they do not move around inside the ve-
hicle when braking or in the event of an acci-
dent.
— Incorrect usage can lead to serious injuries
or burns. To reduce the risk of injuries, never
leave children unattended in the vehicle
with the vehicle key.

® Note
— Read the operating manuals for the con-
nected devices.
—To reduce the risk of damage to the vehicle
electrical system, never attempt to charge
the vehicle battery by connecting accesso-
ries that provide power to the power sour-
ces.
— Do not connect any device whose network
class (voltage) does not match the network
class designed for the socket.
— Disconnect the connectors from the power
sources carefully to reduce the risk of dam-
aging them.
Cup holders
Applies to: vehicles with cup holders

RAZ-0746




Fig. 77 Rear center armrest*: cup holders
Your vehicle has cup holders in the front center
console, in the door pockets, in the center arm-
rest in the second row seat and on the left and
right side in the third row seat*.
Front center console cup holders
> The cup holder @) may be under a cover. To
open the cup holder, tap on the strip on the
cover.
Cup holder in the center armrest in the
second row seat
> Fold the center armrest* downward.
> To open the cup holder, tap on the button (2).
> To close the cup holder, fold the cover back un-
til it clicks into place.

Z\ WARNING
— Do not put any hot beverages in the cup
holder while the vehicle is moving. Hot bev-
erages could spill, which increases the risk
of injury.
— Do not use any breakable beverage contain-
ers (for example, made out of glass or >

81

Stowing and using


porcelain). You could be injured by them in
the event of an accident.

@) Note
Beverage containers in the cup holders should
always
have a lid. Otherwise, the liquid inside
could spill and cause damage to vehicle
equipment.
Storage and
compartments
Pelee leer lel
Depending on the vehicle equipment, there may
be a variety of storage areas, compartments, and
retainers at various locations in the vehicle.
— Glove compartment: the glove compartment
can be locked using the mechanical key
> page 34.
— Storage compartments in the door trim panel
— Storage compartment in the front center con-
sole
— Nets on the back of the front seats
— Garment hooks in the rear
— Garment hooks above the rear doors
— Bag hooks in the luggage compartment
— Net in luggage compartment

Z\ WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-

tain any heavy, breakable, or sharp-edged

82
objects. This could impair the effectiveness
of the side curtain airbags.
— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
» Use non-elastic cords attached to the tie-downs
to secure objects.

Z\ WARNING
— The luggage compartment cover is not a
surface for storing objects. Objects placed
on the cover increase the risk of injury to all
vehicle occupants during sudden driving or
braking maneuvers or in the event of an ac-
cident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
— If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-
aged straps, this can increase the risk of in-
jury during braking maneuvers or accidents.
— When transporting heavy objects, the vehi-
cle characteristics will change due to the
shift in the center of gravity, which increases
the risk of an accident. You may need to
adapt your driving style and speed to the
current conditions.
— The cargo net is only strong enough to se-
cure light objects. Heavy objects are not ade-
quately secured. Attempting to secure heavy
objects increases the risk of injury.

Driving

Driving
Starting the vehicle
Description



Fig. 92 Center console: starting the engine
Requirement: the key must be in the vehicle.
Starting the engine
> Press and hold the brake pedal.
> Press the [START ENGINE STOP] button. The
engine will start.



Equipment that uses a lot of electricity is switch-
ed off temporarily when you start the engine. If
the engine does not start immediately, the start-
ing procedure stops automatically after a short
time. If this is the case, repeat the starting pro-
cedure after approximately 30 seconds.
Stopping the engine
> Bring the vehicle to a full stop.
> Press the [START ENGINE STOP] button. The
engine will switch off.



Applies to: vehicles with steering lock: The steer-
ing is locked when you turn off the engine with
the selector lever in the “P” position and open
the driver's door. The steering lock helps prevent
vehicle theft.
Stopping the engine in an emergency
If necessary in an emergency, the engine can also
be stopped while driving using the emergency off
function*.


> Press the [START ENGINE STOP] button twice in
a row or press and hold it one time.

94
Switching on and off
If you would like to switch the ignition on or off
without starting the engine, follow these steps:


> Press the [START ENGINE STOP] button without
pressing the brake pedal.

Switching the ignition off automatically
To prevent the vehicle battery from draining, the
ignition and possibly the exterior lighting may
switch off automatically.
Requirements:
— The Start/Stop system must have stopped the
engine.
— You must have left the vehicle for longer than
30 seconds.
— The ignition must be switched on.
Among other indicators, the system detects that
you have left the vehicle based on the following
factors:
— The driver's door has been opened.
— The driver's safety belt has been unbuckled.
— The brake pedal is not being pressed.
The ignition will also be switched off after 30 mi-
nutes or if you lock the vehicle from the outside.

ZA\ WARNING
—To reduce the risk of asphyxiation, never al-
low the engine to run in confined spaces.
— Never turn off the engine before the vehicle
has come to a complete stop. Switching it
off before the vehicle has stopped may im-
pair the function of the brake booster and
power steering. You would then need to use
more force to steer and brake the vehicle.
The fact that you cannot steer and brake as
usual may increase the risk of accidents and
serious
injuries.
— Always select the “P” selector lever position
when parking the vehicle; otherwise, the ve-
hicle could roll away.

@) Note
— Avoid high engine speed, full throttle, and
heavy engine load if the engine has not

4M1012721BA
Driving

reached operating temperature yet. You
could damage the engine.
— If the engine has been under heavy load for
an extended period of time, heat builds up
in the engine compartment after the engine
is switched off and there is a risk of damag-
ing the engine. For this reason, let the en-
gine run at idle for approximately two mi-
nutes before shutting it off.
@ Tips
— Brief noises are normal when starting and
stopping the vehicle and are no cause for
concern.
— For up to 10 minutes after stopping the en-
gine, the radiator fan may turn on again au-
tomatically or it may continue to run, even if
the ignition is switched off.
— It may not be possible to start the vehicle in
extremely low temperatures.
— Power will be fully available once the engine
is at operating temperature.
Messages
Ei Engine start system: malfunction! Please
contact Service
Do not switch the ignition off because you may
not be able to switch it on again. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
E Engine start system: malfunction! Please
contact Service
There is a malfunction in the engine start system.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
BE Remote control key: key not detected. Is the
key
still in the vehicle?
The vehicle key was removed from the vehicle
while the engine is running. If the vehicle key is
no longer in the vehicle, you cannot switch the ig-
nition on or start the engine once you stop it. You
also cannot lock the vehicle from the outside.
Remote control key: hold back of key
against the designated area. See owner's man-
ual
The battery in the vehicle key may be drained or
there may be a malfunction. To start the vehicle,
you must also hold the vehicle key against the lo-
cation shown ?) > page 94, fig. 92.
If the malfunction remains, drive immediately to
an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction correct-
ed.
When driving
Starting to drive, stopping, and parking
Starting from a stop
> Press and hold the brake pedal.
>» Start the engine.
> Select a gear.
> Release the parking brake.
> Release the brake pedal. The vehicle may roll.
> Press the accelerator pedal to accelerate.
Stopping and parking
> Bring the vehicle to a full stop and press and
hold the brake pedal.
> Set the parking brake.
> Select the “P” selector lever position to secure
the vehicle from rolling away.
> Turn the steering wheel when parking on in-
clines so that the wheels will roll into the curb
if the vehicle starts moving.
> Switch off the ignition before leaving the vehi-
cle.
On hills, activate the parking brake first and then
shift into the "P" selector lever position. This pre-
vents too much stress from being placed on the
locking mechanism.

Z\ WARNING
— Always set the parking brake when leaving
your vehicle, even if for a short period of
time. If the parking brake is not set, the ve-
hicle could roll away, increasing the risk of

an accident. >

95

Driving


— Do not leave your vehicle unattended while
the engine is running, because this increases
the risk of an accident.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If you leave the vehicle, switch the ignition
off and take the key with you. This is espe-
cially important when leaving persons or an-
imals in the vehicle. Otherwise, the vehicle
could start unintentionally, the parking
brake could release, or electronic equipment
could activate, which increases the risk of an
accident.
— No persons or animals should be left in a
locked vehicle. Locked doors make it more
difficult for emergency workers to enter the
vehicle, which puts lives at risk.
— If you do not begin driving immediately af-
ter releasing the brake pedal, your vehicle
may begin to roll backward. Press the brake
pedal or set the parking brake immediately.
@) Note
If you have to stop on an incline, always press
the brake pedal to hold the vehicle in place to
reduce the risk of the vehicle rolling back-
ward. Do not try to hold the vehicle in place
by pressing and holding the accelerator pedal.
The transmission can overheat, which increas-
es the risk of damage.
Hill hold assist
If you take your foot off of the brake pedal when
driving on hills, the braking force will be held for
several seconds. At that time, you can start driv-
ing without the vehicle rolling backward.

Requirement: the driver's door must be closed,
the engine must be on, and the vehicle must be
traveling uphill.
> To activate hill hold assist, press and hold the
brake pedal for several seconds while the vehi-
cle is stationary.
96
Z\ WARNING
— If you do not begin driving immediately af-
ter releasing the brake pedal, your vehicle
may begin to roll backward. Press the brake
pedal
or set the parking brake immediately.
— The hill hold assist cannot hold the vehicle
on inclines in every scenario (for example,
on slippery or icy ground).
Gears and driving programs
Qs
(2—*


[RAZ-0410|






R
N
i
D/S
mn \___|
Fig. 93 Center console: selector lever



The automatic transmission shifts automatically
depending on the selected gear and the current
driving style. When driving with a moderate driv-
ing style, upshifting early and downshifting late
will help to improve fuel economy. When driving
with a sporty driving style, the transmission per-
mits higher RPMs.
The gears are displayed next to the selector lever.
— P (Park)
— R (Reverse)
—N (Neutral)
—D (Drive)
Selecting a gear
Requirement: the ignition must be switched on.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the release button @ on the selector lev-
er.
—To select the nearest gear, move the selector
lever forward or back until you feel the first
pressure point.

Driving dynamic

Driving dynamic
Audi drive select
Introduction
Applies to: vehicles with Audi drive select
Drive select makes it possible to experience dif
ferent types of vehicle characteristics in one vehi-
cle. With different driving modes, the driver can
switch the setting, for example from sporty to
comfortable. This allows you to adjust the set-
tings to your personal preferences. This makes it
possible to combine settings such as a sporty
drivetrain setting with comfortable steering.
Selecting an Audi drive select mode
Applies to: vehicles with Audi drive select
Fig. 97 Center console: Audi drive select button
> Press the left or right arrow key > fig. 97 until
the desired mode appears in the MMI. Or:
» Applies to MMI: Select on the home screen: VE-
HICLE > Audi drive select.
You can change the driving mode when the vehi-
cle is stationary or while driving. If traffic per-
mits, briefly remove your foot from the accelera-
tor pedal after changing modes so that the mode
you have selected will be activated for the drive
system.
The following modes are available depending on
the equipment:
offroad - Provides assistance when driving off-
road. The vehicle will be raised to the second-
highest level using the air suspension®. The ESC
will be restricted and the hill descent assist* will
be activated. The vehicle will exit this mode after
the ignition is switched off.
108

allroad - Provides balanced vehicle handling. The
vehicle will be raised to the second-highest level
using the air suspension*.
comfort - Provides a comfort-oriented vehicle
setup and is suited for long drives on highways.
auto - Provides an overall comfortable yet dy-
namic driving feel and is suited for everyday use.
dynamic - Gives the driver a sporty driving feel
and is suited to a sporty driving style. The “S”
driving program is selected.
individual - Provides the option for personalized
vehicle settings. Press to configure the mode
=> page 108, Individual settings.
@ Tips
When the ignition is being switched on, indi-
vidual systems, such as the drive system, will
be reset to a balanced setting. Select the cur-
rent mode again to attain its full configura-
tion.

In lsettings
Applies to: vehicles with Audi drive select
The equipment in your vehicle will determine
which settings you can adjust.
Drive
The drive system will react to accelerator pedal
moves more quickly or in a more balanced man-
ner. The shift points are placed in higher or lower
speed ranges.
Depending on the setting, the drive power at the
rear axle will be distributed with the sport differ-
ential* to be more sporty or moderate
=> page 111.
Steering
The power steering will adapt. Light steering is
suitable for long trips on highways or smooth
driving around curves, for example.
Suspension
The suspension adjusts to be tighter or more
comfort-oriented when it comes to compensat-
ing for uneven spots on the road.

4M1012721BA
Audi connect

An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— Embedded SIM card

Z\ WARNING
Always follow the information found in > AA
in General information on page 178.
@) Note
Always follow the information found in >@ in
General information on page 178.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card

The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 178.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
= page 178, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Switch on the Wi-Fi hotspot.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.

ZA\ WARNING
Always follow the information found in > A\
in General information on page 178.
® Note
Always follow the information found in >@ in
General information on page 178.
G) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 295.

Audi connect
Infotainment services
Configuration
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
@) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
— Regardless of the key user and additional
users, you can only connect one myAudi ac-
count to your vehicle.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— For detailed information on configuration,
visit my.audi.com.
179

4M1012721BA
Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 29.
> Install the myAudi app on your mobile device
and log in with your access information.
G@) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Yate]
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Locking and unlocking the vehicle by remote
control
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Alert services
Requirement: a key user must be set in the vehi-
cle > page 181.
You can adjust the following services in the
myAudi app. You will be notified by a push notifi-
cation and/or e-mail if an alarm is triggered for
your vehicle.
— Geofencing Alert: a permitted/prohibited zone
was entered.
— Speed Alert: a set speed was exceeded.
— Valet Alert: a set speed was exceeded or a per-
mitted/prohibited zone was entered.

Z\ WARNING
Do not ignore messages and warning or indi-
cator lights that turn on in the vehicle be-
cause of the information in the vehicle status
report. This could lead to break downs in on
the road, accidents and serious injuries.
@) Tips
For some services, you can select if you would
like to be notified with a push notification
and/or an e-mail.

181

4M1012721BA
Additional settings

Additional settings
System settings
Introduction
General settings are described in this chapter.
You can find specific settings in the chapters
about those settings. The available settings de-
pend on the vehicle equipment.
Date and time
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Date & time.
Possible settings:
— Set date and time automatically
— Date format
— Use 24h time format
— Automatic time zone
— Time zone
— Automatic daylight saving time
— Manual daylight saving time
CERT Taal lat ae ay
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Measurement units.
Possible settings:
— Speed
— Distance
— Temperature
— Pressure
— Consumption (engine)
— Volume
Language and keyboard
> Applies to MMI: Select on the home screen:
SETTINGS > Language & keyboard.
Language
You can change the languages for the display,
navigation announcements, and the voice recog-
nition system.
Keyboard
See > page 22.
Requirement: an audio source must be active.
> Applies to MMI: Select on the home screen:
SETTINGS > Sound.
Possible settings:
— Treble
— Bass
— Balance/fader
— Speed-dependent volume control
— Subwoofer
— Surround Level
Focus
You can optimize the sound distribution for vari-
ous locations in the vehicle.
3D effect
You can adjust the intensity of the 3D effect.
With the Medium setting, you will hear an opti-
mal 3D effect for all sources.
AudioPilot
When this function is switched on, the playback
volume is adjusted based on the level of noise in-
side the vehicle.
Announcements and tones
> Applies to: MMI: Select on the home screen:
SETTINGS > Announcements & tone.
Possible settings:
— Volume of announcements
— Welcome sound

ZA WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times. >

225