BMW 328I 2011 E90 Owner's Manual

189
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Operation by voice
commands*
The concept
>You can operate your mobile phone without
having to take a hand off the steering wheel.
>{...} Verbal instructions to use with the voice
activation system.
Requirements
The same prerequisites apply as for operation
via iDrive, refer to page184.
Saying commands
Activating voice activation system
1.Briefly press the button on the steering
wheel.
A sound signal indicates that you can say
commands.
2.Say the command.
Ending/canceling operation by voice
commands
Briefly press the button on the steering
wheel or
In dialogs not involving voice commands, i.e.
when you are speaking only text, e.g. a name,
canceling is possible only via the button on the
steering wheel.
Having the possible commands read
aloud
The system recognizes specific commands
that must be pronounced exactly word for word.
You can have the possible commands for any
function read aloud to you:
Digits from zero to nine are recognized.
You can say each digit individually or group
them into a sequence to accelerate the input.
Using alternative commands
Often there is more than a single command to
run a function, e.g.:
Example: dialing phone numbers
To start the dialog:
Press the button on the steering wheel.
{Cancel}.
{Help}.
{Dial name} or {Name}.
You sayVoice command response
{Dial number}{{Please say the number}}
e.g. {123 456 7890}Depending on your equipment version:
{{123 456 7890. Continue ?}}
{Dial}The system dials the displayed phone number.

Telephone
190
Adjusting the volume of the
instructions
You can adjust the volume for the instructions
from the system:
Turn the button during an instruction.
This volume for the instructions is maintained,
even if the other audio sources are set to mini-
mum volume.
The setting is stored for the remote control cur-
rently in use.
Calling
Dialing phone numbers
The connection to the desired subscriber is
established.
Correcting phone numbers
After the last spoken sequence of digits has
been repeated by the system, you can delete
this sequence of digits.
You have the option of repeating the command
{Correct number} until all of the digits have
been deleted.
Deleting phone numbers
All digits entered up to this point are deleted.
Redialing
To redial the phone number dialed last:
Voice-activated phone book*
Depending on the vehicle 's equipment, it can
be necessary to establish a separate voice-acti-
vate phone book.
For entries in the voice-activated phone book,
only use names in the language of the voice
activation system and no abbreviations.
The entries must be entered using voice com-
mands and are separate from the memory in the
mobile phone. In this case, phone numbers
stored on the mobile phone cannot be called up
or saved there using voice commands. Up to 50
entries can be set up. An entry always consists
of a name and a phone number.
Creating and editing a voice phone
book
To store an entry:
An entry always consists of a name and a phone
number.
To delete an entry:
You can delete any entry from the voice phone
book. 1.{Dial number}.
2.Say the phone number.
For telephone calls abroad, say {Plus}
and then the country code.
3.{Dial}.
{Correct number}.
The digits are deleted.
{Delete}.
{Redial}.
1.{Save name}.
2.Say the name.
Saying the name for the voice phone
book should not take longer than
approx. 2 seconds.
3.Say the phone number after being
prompted to do so by the system.
4.To save the phone number:
{save}.
1.{Delete name}.
The dialog for deleting an entry opens.
2.Say the name when prompted.
3.Confirm the query with {Yes}.

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To delete all entries:
{Delete phonebook} deletes all entries in the
phone book.
To listen to and select the entries:
You can have all entries in your voice phone
book read aloud in the order in which they were
entered and select a specific entry to establish a
connection:
Selecting an entry
The connection to the phone number of the
selected entry is established.
Notes
Notes on Emergency Requests
Do not use the voice activation system to ini-
tiate an Emergency Request. In stressful situa-
tions, the voice and vocal pitch can change.
This can unnecessarily delay the establishment
of a telephone connection. Use the SOS but-
ton
* instead, refer to page247.
Important for voice commands
For voice commands, bear in mind the follow-
ing:
>Say the commands, numbers and letters
smoothly and with normal volume, empha-
sis and speed.
>Always say commands in the language of
the voice activation system.
>Keep the doors, windows and glass roof
*/
panorama glass roof
* closed to prevent
interference from outside noise.
>Avoid ambient noise in the vehicle while
speaking. 1.{Delete phonebook}.
The dialog for deleting the phone book
opens.
2.Confirm the query with {Yes}.
3.Confirm the query again with {Yes}.
1.{Read phonebook}.
The dialog for reading the phone book
opens.
2.Say {Dial number} when the desired
entry is read.
1.{Dial name}.
The dialog for selecting an entry is
opened.
2.Say the name when prompted.
3.Confirm the query with {Yes}.

Telephone
192
Inserting/removing the
snap-in adapter*
1.Press button1 and remove the cover.
2.Insert the snap-in adapter in the front and
press it downward until it engages.
To remove the snap-in adapter:
Press button 1.
Inserting mobile phone
1.If applicable, remove the protective cap
from the mobile phone's antenna connector
so that the mobile phone can engage in the
snap-in adapter.
2.With its buttons facing upward, slide the
mobile phone up towards the electrical con-
tact points and press it downward until it
engages.
The mobile phone's battery is charged as soon
as the vehicle is in radio readiness or the steer-
ing is unlocked.
To conserve vehicle battery power, you
should avoid using the mobile phone
when the ignition is switched off.<
Removing mobile phone
Press the button.

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Contacts
You can create and edit contacts. The contacts
from the mobile phone
* are displayed as well if
this function is supported by the mobile phone.
The addresses can be used as destinations for
navigation and the phone numbers can be
dialed.
New contact
1."Contacts"
2."New contact"
3.If the entry fields are still filled with the pre-
vious entries, select "Delete input fields".
4.To fill in the entry fields:
Select the symbol next to the entry field.
5.Enter the text.
If the vehicle is equipped with a navi-
gation system, it is only possible to
enter addresses that are contained in the
navigation data in the vehicle. This ensures
that destination guidance is possible for all
addresses.<
6.If applicable, "Store"
7."Store contact in vehicle"
Specifying a contact as the home
address
A contact can be stored as a home address.
It is placed at the top of "My contacts".
1."Home"
2.Create contact.
My contacts
A list of all contacts in the vehicle and on the
mobile phone
*.
Displaying contacts
1."Contacts"
2."My contacts"
All contacts are listed in alphabetical order.
Depending on the number of contacts, an A-Z
search is offered. A symbol indicates the stor-
age location of the contacts:
Displaying the detailed view*
Select the desired contact.
All fields that have been filled in for that contact
are displayed.
*
SymbolStorage location
No symbol In the vehicle; the address
has not been checked as a
destination.
In the vehicle; the address
has been checked as a desti-
nation.
Mobile phone
*

Contacts
194
Selecting name display
Names can be displayed in different sequences.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Display: last, first name" or "Display: first,
last name"
Depending on how the contacts were stored in
your mobile phone, the name display can differ
from the selected display.
Selecting a contact as the navigation
destination
1."My contacts"
2.Select the desired contact.
3.Select the desired address.
Contacts from the mobile phone
* may contain
addresses that do not match the navigation
data contained in the vehicle and thus cannot
be used for destination guidance. In this case:
Manually correct the address.
Checking the address as a destination*
An address that is to be used for destination
guidance must match the navigation data con-
tained in the vehicle. An address that is stored
on the mobile phone can be matched to the
navigation data.
1.Select the desired contact and highlight the
address.
2.Open "Options".
3."Check as destination"
4.Correct and store the address, if necessary.
If the address is corrected and stored, then a
copy is created in the vehicle. The address is
not changed on the mobile phone.
Dialing a phone number*
1."My contacts"
2.Select the desired contact.
3.Select the desired phone number.
The connection is established.
Editing a contact
1."My contacts"
2.Select the desired contact.
3."Edit contact"
4.Change the entries.
5.Move the controller to the left.
6."Yes"
If a contact from the mobile phone
* is edited,
the changes are not stored on the mobile
phone. A copy of the entry is stored in the vehi-
cle, and only this copy is displayed. When cer-
tain prerequisites are met, a specifically identi-
cal contact entry is established.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
*
cannot be deleted.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Delete contact" or "Delete all contacts".

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BMW Assist
BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vices will be available. The BMW Assist system
can be reactivated by a BMW center after a new
contract has been signed.
Requirements
>The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine its current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
>BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
>Automatic Collision Notification: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
>Customer Relations: connection to
Customer Relations for information on all
aspects of your vehicle.
>TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.
>Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition, the optional Convenience Plan
offers a concierge service and information
on route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
*

BMW Assist
196
TeleService*
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW Assist Concierge service.
When an information message is received, a list
of the received messages is displayed automat-
ically. Open the message via the message list,
refer to page188.
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The BMW Roadside Assistance number is
displayed. If a mobile phone
* is paired, a
connection is established to BMW Road-
side Assistance.

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Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
3."Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. TeleService
Diagnosis can be started after a prompt by
Roadside Assistance and termination of the
voice connection.
TeleService Help*
TeleService Help enables an in-depth diagno-
sis of the vehicle by Roadside Assistance via
wireless transmission. TeleService Help can be
started after a prompt by Roadside Assistance
and termination of the voice connection.
Starting TeleService Help
1.Park the vehicle in a safe place.
2.Set the parking brake.
3.The engine is running.
4."TeleService Help"
After completion of TeleService Help, a voice
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist
subscription are not displayed, they may need
to be activated.
1.Make sure that the vehicle can determine its
current position. Reception is usually best
when you have an unobstructed view to the
sky.
2.Switch on the ignition.
3."Activate BMW Assist"
Activation may take several minutes. If another
menu is opened, activation continues running in
the background.
BMW Search*
BMW Search is an online portal that makes cer-
tain services available for use in your vehicle,
e.g. information on restaurants along your
route.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved. NetFront
is a trademark or registered trademark of
ACCESS Co., Ltd., in Japan and other coun-
tries.
T hi s s o f t wa r e i s b a s e d i n p a r t o n t h e w o r k o f t he
Independent JPEG Group.
Requirements
>Subscription to the optional Convenience
Plan.
>The vehicle is located within wireless net-
work coverage.
>The date setting on the Control Display
is current.

BMW Assist
198
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Display start page"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.