tires BUICK ENCORE 2014 Owner's Manual

Black plate (2,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
2014 Buick Encore Owner ManualM
Electrical System . . . . . . . . . . . . 10-27
Wheels and Tires . . . . . . . . . . . 10-35
Jump Starting . . . . . . . . . . . . . . . 10-62
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Appearance Care . . . . . . . . . . . 10-68
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-11
Maintenance Records . . . . . . . 11-13 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (18,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-18 In Brief
Open/Close:Press and hold the
front or rear of switch (1) to open or
close the sunroof.
Vent: Press and hold the front or
rear of switch (2) to vent or close
the sunroof.
Manually close the sunshade.
The sunroof will not operate if the
vehicle has an electrical failure.
If problems persist, see your dealer.
See Sunroof on page 2-18.Performance and
Maintenance
Traction Control/
Electronic Stability
Control
The traction control system limits
wheel spin. The system is on when
the vehicle is started.
The StabiliTrak system assists with
directional control of the vehicle in
difficult driving conditions. The
system is on when the vehicle is
started.
.To turn off traction control, press
and release
gon the center
stack.
iilluminates in the
instrument cluster.
.Press and releasegagain to
turn traction control back on.
.To turn off both Traction Control
and StabiliTrak, press and
hold
guntilgandiilluminate
in the instrument cluster.
.Pressgagain to turn on both
systems.
See Traction Control/Electronic
Stability Control on page 9-28.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in
pressure of one of the vehicle's
tires. If the warning light comes on,
stop as soon as possible and inflate
the tires to the recommended
pressure shown on the Tire and

Black plate (19,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
In Brief 1-19
Loading Information label. See
Vehicle Load Limits on page 9-10.
The warning light will remain on until
the tire pressure is corrected.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the
tire pressures are getting low and
the tires need to be inflated to the
proper pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
SeeTire Pressure Monitor System
on page 10-44.Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays the CHANGE ENGINE
OIL SOON DIC message when it is
necessary to change the engine oil
and filter.
Remember, the oil life display must
be reset after each oil change. It will
not reset itself. Also, be careful not
to reset the oil life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change.
Resetting the Oil Life System
1. Press the MENU button to show
Remaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining
useful life. If 99% is displayed,
that means that 99% of the
current oil life remains. 2. To reset the engine oil life
system, press the SET/CLR
button while the oil life display is
active. After a few seconds,
there will be a single chime and
the oil life will be reset to 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.
See Engine Oil Life System on
page 10-9.

Black plate (20,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
1-20 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-800-252-1112
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
New Buick owners are automatically
enrolled in the Roadside Assistance
Program.
SeeRoadside Assistance Program
on page 13-5.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.

Black plate (35,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Seats and Restraints 3-35
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System on
page 3-30.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels on page 10-52 for
additional important information.
If you have to modify your vehicle
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
on page 13-3.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5-11.
{Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? on page 3-25. See your
dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.

Black plate (13,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Instruments and Controls 5-13
It should go out when the engine is
started. If it stays on, or comes on
while driving, there may be a
problem with the electrical charging
system. Have it checked by your
dealer. Driving while this light is on
could drain the battery. If a short
distance must be driven with the
light on, turn off all accessories,
such as the radio and air
conditioner, to help reduce the drain
on the battery.
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions
are at acceptable levels, helping to
maintain a clean environment. The
malfunction indicator lamp comes
on when the vehicle is placed in
ON/RUN, as a check to show it is
working. If it does not, have the
vehicle serviced by your dealer. See
Ignition Positions on page 9-14for
more information.
If the malfunction indicator lamp
comes on while the engine is
running, this indicates that the OBD
II system has detected a problem
and diagnosis and service might be
required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system also
assists the service technician in
correctly diagnosing any
malfunction.
{Caution
If the vehicle is continually driven
with this light on, the emission
controls might not work as well,
(Continued)
Caution (Continued)
the vehicle fuel economy might
not be as good, and the engine
might not run as smoothly. This
could lead to costly repairs that
might not be covered by the
vehicle warranty.
{Caution
Modifications made to the engine,
transmission, exhaust, intake,
or fuel system of the vehicle or
the replacement of the original
tires with other than those of the
same Tire Performance Criteria
(TPC) can affect the vehicle's
emission controls and can cause
this light to come on.
Modifications to these systems
could lead to costly repairs not
covered by the vehicle warranty.
This could also result in a failure(Continued)

Black plate (18,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
5-18 Instruments and Controls
This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your
dealer.
This light comes on when the
StabiliTrak system is turned off.
If StabiliTrak is off, the Traction
Control System (TCS) is also off.
If the StabiliTrak and TCS are off,
the system does not assist in
controlling the vehicle. Turn on the
TCS and the StabiliTrak systems
and the warning light turns off.
SeeTraction Control/Electronic
Stability Control on page 9-28.
Traction Control System
(TCS)/StabiliTrak®Light
The StabiliTrak or Traction Control
System (TCS) indicator/warning
light comes on briefly when the
engine is started.
If the light does not come on, have
the vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.
If the light is on and not flashing, the
TCS, and potentially the StabiliTrak
system have been disabled.
If the indicator/warning light is on
and flashing, the TCS and/or the
StabiliTrak system is actively
working.
See Traction Control/Electronic
Stability Control on page 9-28.
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
Stop as soon as possible, and
inflate the tires to the pressure value
shown on the Tire and Loading
Information label. See Tire Pressure
on page 10-43.
When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See Tire Pressure Monitor
Operation on page 10-45.

Black plate (24,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
5-24 Instruments and Controls
the next oil change. To reset the
Engine Oil Life System, press SET/
CLR while the Remaining Oil Life
display is active. SeeEngine Oil
Life System on page 10-9.
Tire Pressure
The display will show a vehicle with
the approximate pressures of all
four tires. Tire pressure is displayed
in either kilopascal (kPa) or pounds
per square inch (psi). See Tire
Pressure Monitor System on
page 10-44 andTire Pressure
Monitor Operation on page 10-45 for
more information.
Compass
The vehicle has a compass display
in the DIC. See Compass on
page 5-4 for more information.
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may display one after the
other.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing SET/CLR. The messages
that require immediate action cannot
be cleared until that action is
performed. All messages should be
taken seriously and clearing the
messages does not correct the
problem.
The following are some of the
vehicle messages that may be
displayed depending on your
vehicle content.
Battery Voltage and
Charging Messages
BATTERY LOW START
VEHICLE
If this message displays, start the
vehicle to prevent further draining of
the battery.
BATTERY SAVER ACTIVE
This message displays when the
vehicle has detected that the battery
voltage is dropping beyond a
reasonable point. The battery saver
system starts reducing features of
the vehicle that may be noticed. At
the point that features are disabled,
this message displays. Turn off
unnecessary accessories to allow
the battery to recharge.
LOW BATTERY
This message is displayed when the
battery voltage is low. See Battery
on page 10-20.

Black plate (28,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
5-28 Instruments and Controls
Ride Control System
Messages
ALL WHEEL DRIVE OFF
If your vehicle has the All-Wheel
Drive (AWD) system, this message
displays when the rear drive system
is overheating. This message turns
off when the rear drive system cools
down. If the warning message stays
on for a while, you need to reset the
warning message. To reset the
warning message, turn the ignition
off and then back on again. If the
message stays on, see your dealer
right away. SeeAll-Wheel Drive on
page 9-25 for more information.
SERVICE ALL WHEEL DRIVE
SYSTEM
If your vehicle has the All-Wheel
Drive (AWD) system, this message
displays if a problem occurs with
this system. If this message
appears, stop as soon as possible
and turn off the vehicle. Restart the
vehicle and check for the message
on the DIC display. If the message is still displayed or appears again
when you begin driving, the AWD
system needs service. See your
dealer.
TRACTION CONTROL OFF
This message displays when the
Traction Control System (TCS) is
turned off. Adjust your driving
accordingly.
TRACTION CONTROL ON
This message displays when the
Traction Control System (TCS) is
first turned on. See
Traction Control/
Electronic Stability Control on
page 9-28 for more information.
Tire Messages
SERVICE TIRE MONITOR
SYSTEM
This message displays if there is a
problem with the Tire Pressure
Monitor System (TPMS). See Tire
Pressure Monitor Operation on
page 10-45.
TIRE LEARNING ACTIVE
This message displays when the
system is learning new tires. See
Tire Pressure Monitor Operation on
page 10-45.
TIRE PRESSURE LOW ADD
AIR TO TIRE
On vehicles with the Tire Pressure
Monitor System (TPMS), this
message displays when the
pressure in one or more of the
vehicle's tires is low.
The low tire pressure warning light
will also come on. See Tire
Pressure Light on page 5-18.
If a tire pressure message displays,
inflate the tires until the tire pressure
is equal to the values shown on the
Tire and Loading Information label.
See Tires on page 10-35, Vehicle
Load Limits on page 9-10, and Tire
Pressure on page 10-43.

Black plate (5,1)Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
6014813) - 2014 - crc - 10/22/13
Driving and Operating 9-5
Curve Tips
.Take curves at a reasonable
speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady
speed through the curve.
.Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
.The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator andthen, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge. 3. Turn the steering wheel to go
straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
.Acceleration Skid —too much
throttle causes the driving
wheels to spin.
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.