BUICK ENCORE 2019 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
150 Climate Controls
For automatic operation:1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Then
adjust the temperature as
needed for best comfort.
To improve fuel efficiency and
to cool the vehicle faster,
recirculation may be
automatically selected in warm
weather. The recirculation light
will not come on. Press
hto
select recirculation; press it
again to select outside air.
Manual Operation
9: Press the lower9button to
decrease the fan speed. Pressing
the lower button longer turns the fan
and cooling off. Press the upper
9
button to increase the fan speed.
The selected fan speed is indicated
by a number on the display screen.
Press AUTO to return to automatic
operation. Air Delivery Modes :
Press
[,Y,
or
Xto change the direction of the
airflow. Air delivery mode settings
can be combined. An indicator light
comes on in the selected mode
button.
Changing the mode cancels the
automatic operation and the
direction of the airflow is manually
controlled. Press AUTO to return to
automatic operation.
[: Air is directed to the floor
outlets.
Y: Air is directed to the instrument
panel outlets.
X: Air is directed to the windshield
and side window vents.
0: Press to clear the windshield
of fog or frost more quickly. Air is
directed to the windshield.
For best results, clear all snow and
ice from the windshield before
defrosting.
Air Conditioning
#: Press to turn the air
conditioning on or off. If the fan is
turned off or the outside
temperature falls below freezing, the
air conditioner will not run and the
indicator light turns off.
Press AUTO to return to automatic
operation. When the indicator light
is on, the air conditioner runs
automatically to cool the air inside
the vehicle or to dry the air needed
to defog the windshield faster.
h: Press to turn on recirculation.
An indicator light comes on. Air is
recirculated to quickly cool the
inside of the vehicle or reduce entry
of outside air and odors.
Auto Defog : The climate control
system may have a sensor to
automatically detect high humidity
inside the vehicle. When high
humidity is detected, the climate
control system may adjust to
outside air supply and turn on the
air conditioner. If the climate control
system does not detect possible
window fogging, it returns to normal

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Climate Controls 151
operation. To turn Auto Defog off or
on, see "Climate and Air Quality"
underVehicle Personalization
0 130.
Ionizer : If equipped with an ionizer,
this feature helps to clean the air
inside the vehicle and remove
contaminants such as pollen, odors,
and dust. To turn the ionizer on or
off, see “Climate and Air Quality”
under Vehicle Personalization
0 130.
Rear Window Defogger
=:Press to turn the rear window
defogger on or off. An indicator light
on the button comes on to show that
the rear window defogger is on.
The defogger only works when the
ignition is on. The defogger turns off
if the ignition is off or in ACC/
ACCESSORY.
The rear window defogger can be
set to automatic operation. See
“Climate and Air Quality” under
Vehicle Personalization 0130.
When Auto Rear Defog is turned on,
the rear window defogger turns on
automatically when the interior temperature is cold and the outside
temperature is about 4 °C (40 °F)
and below. The auto rear defogger
turns off automatically after about
10 minutes. At higher speeds, the
rear window defogger may stay on
continuously.
If equipped with heated outside
mirrors, they turn on when the rear
window defogger button is on and
help to clear fog or frost from the
surface of the mirrors. See
Heated
Mirrors 042.Caution
Do not try to clear frost or other
material from the inside of the
front windshield and rear window
with a razor blade or anything
else that is sharp. This may
damage the rear window
defogger grid and affect the
radio's ability to pick up stations
clearly. The repairs would not be
covered by the vehicle warranty.
MorL:If equipped, press to turn
the heated seats on or off. See
Heated Front Seats 054.
(:If equipped, press to turn the
heated steering wheel on or off. See
Heated Steering Wheel 0105.
Remote Start Climate Control
Operation : If equipped with the
remote vehicle start feature, the
climate control system may run
when the vehicle is started remotely.
The system uses the driver ’s
previous settings to heat or cool the
inside of the vehicle. The rear defog
may come on during remote start
based on cold ambient conditions.
The rear defog indicator light does
not come on during a remote start.
If equipped, the heated seats may
come on during a remote start. The
heated seat indicator lights do not
come on during a remote start.
See Remote Vehicle Start 033 and
Heated Front Seats 054.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
152 Climate Controls
Sensors
The solar sensor, on top of the
instrument panel near the
windshield, monitors the solar heat.
The climate control system uses the
sensor information to adjust the
temperature, fan speed,
recirculation, and air delivery mode
for best comfort.
If the sensor is covered, the
automatic climate control system
may not work properly.
Air Vents
Use the louvers located on the air
vents to change the direction of the
airflow.
Use the thumbwheels near the air
vents to control the amount of
airflow or to shut off the airflow.
Operation Tips
.Keep all outlets open whenever
possible for best system
performance.
. Keep the paths under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
. Clear away any ice, snow,
or leaves from the air inlets at
the base of the windshield that
can block the flow of air into the
vehicle.
. Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle. .
Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Climate Controls 153
Maintenance
Air Intake
Clear away any ice, snow, or leaves
from the air intake at the base of the
windshield that can block the flow of
air into the vehicle.
Passenger Compartment
Air Filter
The filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule 0281.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0290.
1. Open the glove box completely and disconnect the damper on
the outboard side.2. Push in both sides of the glovebox and pull to remove.
3. Open the filter cover byreleasing tabs on both sides
and pulling up the cover.
4. Replace the air filter.
5. Close the air filter cover and reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
154 Climate Controls
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule0281.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 155
Driving and
Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . 156
Driving Environment . . . . . . . . . . 156
Vehicle Design . . . . . . . . . . . . . . . 156
Distracted Driving . . . . . . . . . . . . 156
Defensive Driving . . . . . . . . . . . . . 157
Drunk Driving . . . . . . . . . . . . . . . . . 157
Control of a Vehicle . . . . . . . . . . . 158
Braking . . . . . . . . . . . . . . . . . . . . . . . 158
Steering . . . . . . . . . . . . . . . . . . . . . . 158
Off-Road Recovery . . . . . . . . . . . 159
Loss of Control . . . . . . . . . . . . . . . 159
Driving on Wet Roads . . . . . . . . 160
Hill and Mountain Roads . . . . . 160
Winter Driving . . . . . . . . . . . . . . . . 161
If the Vehicle Is Stuck . . . . . . . . 162
Vehicle Load Limits . . . . . . . . . . . 163
Starting and Operating
New Vehicle Break-In . . . . . . . . . 167
Ignition Positions . . . . . . . . . . . . . 167
Starting the Engine . . . . . . . . . . . 169
Stop/Start System . . . . . . . . . . . . 170
Engine Heater . . . . . . . . . . . . . . . . 171Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . 172
Shifting Into Park . . . . . . . . . . . . . 172
Shifting out of Park . . . . . . . . . . . 173
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 174
Extended Parking . . . . . . . . . . . . 174
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 175
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 176
Automatic Transmission
Automatic Transmission . . . . . . 176
Manual Mode . . . . . . . . . . . . . . . . . 178
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . 179
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 179
Parking Brake . . . . . . . . . . . . . . . . 180
Brake Assist . . . . . . . . . . . . . . . . . . 180
Hill Start Assist (HSA) . . . . . . . . 181
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 181
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 183
Driver Assistance Systems
Driver Assistance Systems . . . 186
Rear Vision Camera (RVC) . . . 187
Park Assist . . . . . . . . . . . . . . . . . . . 189
Forward Collision Alert (FCA)System . . . . . . . . . . . . . . . . . . . . . . 191
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 192
Lane Departure Warning (LDW) . . . . . . . . . . . . . 194
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 196
Recommended Fuel . . . . . . . . . . 196
Prohibited Fuels . . . . . . . . . . . . . . 196
Fuels in Foreign Countries . . . 197
Fuel Additives . . . . . . . . . . . . . . . . 197
Filling the Tank . . . . . . . . . . . . . . . 197
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 199
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 199
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 200

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
156 Driving and Operating
Driving Information
Driver Behavior
Driving is an important
responsibility. Driver behavior, the
driving environment, and the
vehicle's design all affect how well a
vehicle performs.
Being aware of these factors can
help in understanding how the
vehicle handles and what can be
done to avoid many types of
crashes, including a rollover crash.
Most serious injuries and fatalities to
unbelted occupants can be reduced
or prevented by the use of seat
belts. In a rollover crash, an
unbelted person is significantly
more likely to die than a person
wearing a seat belt. In addition,
avoiding excessive speed, sudden
or abrupt turns, and drunken or
aggressive driving can help make
trips safer and avoid the possibility
of a crash.
Driving Environment
Be prepared for driving in inclement
weather, at night, or during other
times where visibility or traction may
be limited, such as on curves,
slippery roads, or hilly terrain.
Unfamiliar surroundings can also
have hidden hazards.
Vehicle Design
Utility vehicles have a significantly
higher rollover rate than other types
of vehicles. This is because they
have a higher ground clearance and
a narrower track or shorter
wheelbase than passenger cars,
which makes them more capable for
off-road driving. While these design
characteristics provide the driver
with a better view of the road, these
vehicles do have a higher center of
gravity than other types of vehicles.
A utility vehicle does not handle the
same as a vehicle with a lower
center of gravity, like a car, in similar
situations.Safe driver behavior and
understanding of the environment
can help avoid a rollover crash in
any type of vehicle, including utility
vehicles.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 157
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system. Refer to the infotainment
manual for more information on the
navigation system, if equipped,
including pairing and using a cell
phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts060.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready. .
Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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158 Driving and Operating
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic. If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering
The vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort. See your dealer if
there is a problem.
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced. If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Curve Tips
.
Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 159
.Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips: 1. Ease off the accelerator and
then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin. Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.
Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.