BUICK ENCORE 2019 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
170 Driving and Operating
2. If the engine does not startafter five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down.
When the engine starts, let go
of the button and the
accelerator. If the vehicle starts
briefly but then stops again,
follow the same steps. This
clears the extra gasoline from
the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.Stop/Start System
The Stop/Start system will shut off
the engine to help conserve fuel.
It has components designed for the
increased number of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may
restart and move unexpectedly.
Always shift to P (Park), and then
turn the ignition off before exiting
the vehicle.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See Tachometer
0 114. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart. To maintain vehicle performance,
other conditions may cause the
engine to automatically restart
before the brake pedal is released.
Auto Stops may not occur and/or
auto restarts may occur because:
.
The climate control settings
require the engine to be running
to cool or heat the vehicle
interior.
. The vehicle battery charge
is low.
. The vehicle battery has recently
been disconnected.
. Minimum vehicle speed has not
been reached since the last
Auto Stop.
. The accelerator pedal is
pressed.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range.
. The vehicle is in any gear other
than D (Drive).

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 171
.Tow/Haul Mode or other driver
modes have been selected.
. The vehicle is on a steep hill or
grade.
. The driver door has been
opened or driver seat belt has
been unbuckled.
. The hood has been opened.
. The Auto Stop has reached the
maximum allowed time.
Engine Heater
Vehicles may have an engine
heater. The engine heater can help
in cold weather conditions at or
below −18 °C (0 °F) for easier
starting and better fuel economy
during engine warm-up. Plug in the
heater at least four hours before
starting the vehicle. An internal
thermostat in the plug end of the
cord will prevent engine heater
operation at temperatures above
−18 °C (0 °F).
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
To Use the Engine Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is in
the driver side of the engine
compartment, near the battery.
It is shipped from the factory
with a tie holding it in place.
Use care in removing the tie so
that the cord is not damaged.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
172 Driving and Operating
Warning (Continued)
function. An ungrounded
outlet could cause an
electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated
extension cord if needed.
Failure to use the
recommended extension
cord in good operating
condition, or using a
damaged heater or
extension cord, could make
it overheat and cause a fire,
property damage, electric
shock, and injury.
. Do not operate the vehicle
with the heater cord
permanently attached to the
(Continued)
Warning (Continued)
vehicle. Possible heater
cord and thermostat
damage could occur.
. While in use, do not let the
heater cord touch vehicle
parts or sharp edges. Never
close the hood on the
heater cord.
. Before starting the vehicle,
unplug the cord, reattach
the cover to the plug, and
securely fasten the cord.
Keep the cord away from
any moving parts.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine
parts. If you do not it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
Some vehicle accessories may be
used after the ignition is turned off.
The power windows and sunroof,
if equipped, will continue to work for
up to 10 minutes or until any door is
opened.
The infotainment system will
continue to work for 10 minutes,
until the driver door is opened,
or until the ignition is turned on or
placed in ACC/ACCESSORY.
Shifting Into Park
1. Hold the brake pedal down and set the parking brake. See
Parking Brake 0180.
2. Move the shift lever into P (Park) by pressing the button
on the shift lever and pushing
the lever all the way toward the
front of the vehicle.
3. Turn the ignition off.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 173
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0172.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the
parking brake is firmly set before
you leave it. After you have moved the shift lever into P (Park), hold the
brake pedal down. Then see if you
can move the shift lever away from
P (Park) without first pressing the
button on the shift lever. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock
If you are parking on a hill and do
not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called torque lock. To prevent
torque lock, set the parking brake
and then shift into P (Park) properly
before you leave the driver seat. To
find out how, see
“Shifting Into Park”
previously in this section.
When you are ready to drive, move
the shift lever out of P (Park) before
releasing the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of the pressure from the parking pawl
in the transmission, so you can pull
the shift lever out of P (Park).
Shifting out of Park
This vehicle is equipped with a shift
lock control. The shift lock control is
designed to prevent movement of
the shift lever out of P (Park) unless
the ignition is on and the brake
pedal is applied.
The shift lock control is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See
Jump Starting - North
America 0264.
To shift out of P (Park): 1. Apply the brake pedal.
2. Turn the ignition on.
3. Press the shift lever button.
4. Move the shift lever to the desired position.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
174 Driving and Operating
If still unable to shift out of P (Park):1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button
again.
3. Move the shift lever to the desired position.
If the shift lever still cannot be
moved from P (Park), see “Shift
Lock Manual Release” following.
Shift Lock Manual Release
The automatic transmission has an
electric park lock. The ignition must
be on and the brake pedal must be
pressed so the shift lever can be
moved from the P (Park) position.
If the battery has lost power, the
shift lever cannot be moved from
P (Park) unless the shift lock manual
release is disengaged manually.
To access the shift lock manual
release:
1. Turn the ignition off.
2. Hold the brake pedal down. Apply the parking brake.
3. Remove the cover on the
console.
4. Insert and push the key intothe slot. 5. Move the shift lever out of
P (Park). If P (Park) is selected
again after the key is removed
from the slot, the shift lever will
be locked again.
6. Remove the key from the slot.
7. Close the cover.
8. Have the cause of the problem fixed by your dealer.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running,
be sure it will not move and there is
adequate ventilation.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 175
SeeShifting Into Park 0172 and
Engine Exhaust 0175.
If the vehicle is left parked and
running with the RKE transmitter
outside the vehicle, it will continue
to run for up to half an hour.
If the vehicle is left parked and
running with the RKE transmitter
inside the vehicle, it will continue to
run for up to an hour.
The vehicle could turn off sooner if it
is parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is
taken out of P (Park) while it is
running.Engine Exhaust
{Warning
Engine exhaust contains carbon
monoxide (CO), which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if: . The vehicle idles in areas
with poor ventilation
(parking garages, tunnels,
deep snow that may block
underbody airflow or tail
pipes).
. The exhaust smells or
sounds strange or different.
. The exhaust system leaks
due to corrosion or damage.
. The vehicle exhaust system
has been modified,
damaged, or improperly
repaired.
(Continued)
Warning (Continued)
.There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle: . Drive it only with the
windows completely down.
. Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
176 Driving and Operating
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
SeeShifting Into Park 0172 and
Engine Exhaust 0175.
Automatic
Transmission
The selected gear is also shown in
the instrument cluster.
P : This position locks the drive
wheels. Use P (Park) when starting
the engine because the vehicle
cannot move easily.
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park 0172.
Make sure the shift lever is fully in
P (Park) before starting the engine.
The vehicle has an automatic
transmission shift lock control
system. The regular brake must be
fully applied first and then the shift
lever button must be pressed before
shifting from P (Park) when the
ignition is on. If you cannot shift out
of P (Park), ease pressure on the
shift lever, then push the shift lever

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 177
all the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. SeeShifting out of Park 0173.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck 0162.
N : In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal
driving. If more power is needed for
passing, press the accelerator
pedal down.
M : This position allows shifting
similar to a manual transmission.
See Manual Mode 0178.
Caution
If the vehicle does not shift gears,
the transmission could be
damaged. Have the vehicle
serviced right away.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
178 Driving and Operating
Automatic Transmission
Adaptation Feature :While the
vehicle is being driven and gear
shifting takes place, the
transmission will learn and adapt.
This increases durability and
maintains the best shift quality of
the life of the vehicle.
During vehicle break-in (initial
driving), it is normal to experience
some shift bumps. Shift quality will
improve with the normal gear
shifting as the transmission learns
and adapts.
Operating Modes
The transmission may operate in a
lower gear than normal to improve
vehicle performance. The engine
speed may be higher and there may
be an increase in noise during the
following conditions:
. When climbing a grade
. When driving downhill
. When driving in hot
temperatures or at high altitudeManual Mode
Driver Shift Control (DSC)
DSC allows you to shift an
automatic transmission similar to a
manual transmission. To use the
DSC feature:
1. Move the shift lever from D (Drive) rearward to
M (Manual Mode).
While driving in manual mode,
the transmission will remain in
the driver selected gear. When
coming to a stop in the manual position, the vehicle will
automatically shift into
1 (First) gear.
2. Press the + (plus) end of the button on the top of the shift
lever to upshift, or press the −
(minus) end of the button to
downshift.
The instrument cluster will change
from the currently displayed
message to the letter “M,”for
Manual position, and a number
indicating the requested gear.
While using the DSC feature, the
transmission will have firmer shifting
and sportier performance. This can
be used for sport driving or when
climbing hills to stay in gear longer
or to downshift for more power or
engine braking.
The transmission will only allow you
to shift into gears appropriate for the
vehicle speed and engine
revolutions per minute (rpm):
. The transmission will not allow
shifting to the next higher gear if
the vehicle speed or engine rpm
is too low.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 179
.The transmission will not allow
shifting to the next lower gear if
the vehicle speed or engine rpm
is too high.Drive Systems
All-Wheel Drive
If equipped, this feature transfers
engine power, as required, to all
four wheels. It is fully automatic, and
adjusts itself as needed for road
conditions.
When using a compact spare tire on
an All-Wheel Drive (AWD) vehicle,
the system automatically detects the
compact spare and disables AWD to
protect the system. A Driver
Information Center (DIC) message
will display on the instrument
cluster. See Vehicle Messages
0 129. To restore AWD operation
and prevent excessive wear on the
system, replace the compact spare
with a full-size tire as soon as
possible. See Compact Spare Tire
0 263.
AWD will be disabled and the
message will display if there is
excessive wheel spin. When the
system cools down, AWD will be
restored.
Brakes
Antilock Brake
System (ABS)
Antilock Brake System (ABS) (if
equipped) is an advanced electronic
braking system that helps prevent a
braking skid.
When the vehicle begins to drive
away, ABS checks itself.
A momentary motor or clicking noise
might be heard while this test is
going on, and it might even be
noticed that the brake pedal moves
a little. This is normal.
If there is a problem with the ABS,
this warning light stays on. See
Antilock Brake System (ABS)
Warning Light 0121.