service BUICK ENCORE 2021 Repair Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 241
TPMS Malfunction Light and Message
The TPMS will not function properly if one
or more of the TPMS sensors are missing or
inoperable. When the system detects a
malfunction, the low tire pressure warning
light, defined above, flashes for about
one minute and then stays on for the
remainder of the ignition cycle. A DIC
warning message may also display. The
malfunction light and DIC warning message,
if equipped, come on at each ignition cycle
until the problem is corrected. Some of the
conditions that can cause these to come
on are:
.One of the road tires has been replaced
with the spare tire. The spare tire does
not have a TPMS sensor. The malfunction
light and the DIC message, if equipped,
should go off after the road tire is
replaced and the sensor matching process
is performed successfully. See "TPMS
Sensor Matching Process" later in this
section.
.The TPMS sensor matching process was
not done or not completed successfully
after rotating the tires. The malfunction
light and the DIC message, if equipped,
should go off after successfullycompleting the sensor matching process.
See "TPMS Sensor Matching Process" later
in this section.
.One or more TPMS sensors are missing or
damaged. The malfunction light and the
DIC message, if equipped, should go off
when the TPMS sensors are installed and
the sensor matching process is performed
successfully. See your dealer for service.
.Replacement tires or wheels do not match
the original equipment tires or wheels.
Tires and wheels other than those
recommended could prevent the TPMS
from functioning properly. See
Buying
New Tires 0244.
.Operating electronic devices or being near
facilities using radio wave frequencies
similar to the TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning properly, it
cannot detect or signal a low tire pressure
condition. See your dealer for service if the
TPMS malfunction light and DIC message,
if equipped, come on and stay on.
TPMS Sensor Matching Process
Each TPMS sensor has a unique
identification code. The identification code
needs to be matched to a new tire/wheel position after rotating the vehicle’s tires or
replacing one or more of the TPMS sensors.
Also, the TPMS sensor matching process
should be performed after replacing a spare
tire with a road tire containing the TPMS
sensor. The malfunction light and the DIC
message, if equipped, should go off at the
next ignition cycle. The sensors are matched
to the tire/wheel positions, using a TPMS
relearn tool, in the following order: driver
side front tire, passenger side front tire,
passenger side rear tire, and driver side rear.
See your dealer for service or to purchase a
relearn tool. A TPMS relearn tool can also be
purchased. See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or call
1-800-GM TOOLS (1-800-468-6657).
There are two minutes to match the first
tire/wheel position, and five minutes overall
to match all four tire/wheel positions. If it
takes longer, the matching process stops
and must be restarted.
The TPMS sensor matching process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions 0174.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
244 Vehicle Care
1.6 mm (1/16 in) or less of tread remaining.
SeeTire Inspection 0242 and
Tire Rotation 0242 for additional
information.
The rubber in tires ages over time. This also
applies to the spare tire, if the vehicle has
one, even if it is never used. Multiple factors
including temperatures, loading conditions,
and inflation pressure maintenance affect
how fast aging takes place. GM recommends
that tires, including the spare if equipped,
be replaced after six years, regardless of
tread wear. To identify the age of a tire, use
the tire manufacture date, which is the last
four digits of the DOT Tire Identification
Number (TIN) molded into one side of the
tire sidewall. The last four digits of the TIN
indicate the tire manufactured date. The
first two digits represent the week and the
last two digits, the year. For example, the
third week of the year 2020 would have a
4-digit DOT date of 0320. Week 01 is the
first full week (Sunday through Saturday) of
each year.
Vehicle Storage
Tires age when stored normally mounted on
a parked vehicle. Park a vehicle that will be
stored for at least a month in a cool, dry,
clean area away from direct sunlight to slow aging. This area should be free of grease,
gasoline, or other substances that can
deteriorate rubber.
Parking for an extended period can cause
flat spots on the tires that may result in
vibrations while driving. When storing a
vehicle for at least a month, remove the
tires or raise the vehicle to reduce the
weight from the tires.
Buying New Tires
GM has developed and matched specific
tires for the vehicle. The original
equipment tires installed were designed
to meet General Motors Tire
Performance Criteria Specification (TPC
Spec) system rating. When replacement
tires are needed, GM strongly
recommends buying tires with the same
TPC Spec rating.
GM's exclusive TPC Spec system
considers over a dozen critical
specifications that impact the overall
performance of the vehicle, including
brake system performance, ride and
handling, traction control, and tire
pressure monitoring performance. GM's
TPC Spec number is molded onto the
tire's sidewall near the tire size. If the
tires have an all-season tread design,
the TPC Spec number will be followed
by MS for mud and snow. See
Tire
Sidewall Labeling 0234 for additional
information.
GM recommends replacing worn tires in
complete sets of four. Uniform tread
depth on all tires will help to maintain
the performance of the vehicle. Braking
and handling performance may be
adversely affected if all the tires are not
replaced at the same time. If proper
rotation and maintenance have been
done, all four tires should wear out at
about the same time. However, if it is
necessary to replace only one axle set
of worn tires, place the new tires on
the rear axle. See Tire Rotation0242.
{Warning
Tires could explode during improper
service. Attempting to mount or
dismount a tire could cause injury or
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 245
Warning (Continued)
death. Only your dealer or authorized
tire service center should mount or
dismount the tires.
{Warning
Mixing tires of different sizes (other
than those originally installed on the
vehicle), brands, tread patterns,
or types may cause loss of vehicle
control, resulting in a crash or other
vehicle damage. Use the correct size,
brand, and type of tire on all wheels.
{Warning
Using bias-ply tires on the vehicle
may cause the wheel rim flanges to
develop cracks after many miles of
driving. A tire and/or wheel could fail
suddenly and cause a crash. Use only
radial-ply tires with the wheels on
the vehicle. Winter tires with the same speed rating
as the original equipment tires may not
be available for H, V, W, Y and ZR
speed rated tires. Never exceed the
winter tires’
maximum speed capability
when using winter tires with a lower
speed rating.
If the vehicle tires must be replaced
with a tire that does not have a TPC
Spec number, make sure they are the
same size, load range, speed rating, and
construction (radial) as the original
tires.
The Tire and Loading Information label
indicates the original equipment tires
on the vehicle. See Vehicle Load Limits
0 170.
Different Size Tires and Wheels
If wheels or tires are installed that are a
different size than the original equipment
wheels and tires, vehicle performance,
including its braking, ride and handling
characteristics, stability, and resistance to
rollover may be affected. If the vehicle has
electronic systems such as antilock brakes,
rollover airbags, traction control, electronic stability control, or All-Wheel Drive, the
performance of these systems can also be
affected.
{Warning
If different sized wheels are used, there
may not be an acceptable level of
performance and safety if tires not
recommended for those wheels are
selected. This increases the chance of a
crash and serious injury. Only use GM
specific wheel and tire systems developed
for the vehicle, and have them properly
installed by a GM certified technician.
See Buying New Tires 0244 and
Accessories and Modifications 0202.
Uniform Tire Quality Grading
The following information relates to the
system developed by the United States
National Highway Traffic Safety
Administration (NHTSA), which grades
tires by treadwear, traction, and
temperature performance. This applies
only to vehicles sold in the United
States. The grades are molded on the
sidewalls of most passenger car tires.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
246 Vehicle Care
The Uniform Tire Quality Grading
(UTQG) system does not apply to deep
tread, winter tires, compact spare tires,
tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General
Motors passenger cars and light trucks
may vary with respect to these grades,
they must also conform to federal
safety requirements and additional
General Motors Tire Performance
Criteria (TPC) standards.
Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example:
Treadwear 200 Traction AA Temperature A
All Passenger Car Tires Must Conform to
Federal Safety Requirements In Addition
To These Grades.
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the
tire when tested under controlledconditions on a specified government
test course. For example, a tire graded
150 would wear one and one-half (1½)
times as well on the government course
as a tire graded 100. The relative
performance of tires depends upon the
actual conditions of their use, however,
and may depart significantly from the
norm due to variations in driving habits,
service practices and differences in road
characteristics and climate.
Traction
The traction grades, from highest to
lowest, are AA, A, B, and C. Those
grades represent the tire's ability to
stop on wet pavement as measured
under controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have
poor traction performance. Warning:
The traction grade assigned to this tire
is based on straight-ahead braking
traction tests, and does not include
acceleration, cornering, hydroplaning,
or peak traction characteristics.
Temperature
The temperature grades are A (the
highest), B, and C, representing the
tire's resistance to the generation of
heat and its ability to dissipate heat
when tested under controlled conditions
on a specified indoor laboratory test
wheel. Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure. The grade C
corresponds to a level of performance
which all passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel than the
minimum required by law. Warning:
The temperature grade for this tire is
established for a tire that is properly
inflated and not overloaded. Excessive
speed, underinflation, or excessive
loading, either separately or in
combination, can cause heat buildup
and possible tire failure.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
248 Vehicle Care
Warning (Continued)
traction device if it contacts the vehicle.
Do not spin the wheels. If traction
devices are used, install them on the
front tires.
If a Tire Goes Flat
It is unusual for a tire to blow out while
driving, especially if the tires are maintained
properly. SeeTires0232. If air goes out of a
tire, it is much more likely to leak out
slowly. But if there ever is a blowout, here
are a few tips about what to expect and
what to do:
If a front tire fails, the flat tire creates a
drag that pulls the vehicle toward that side.
Take your foot off the accelerator pedal and
grip the steering wheel firmly. Steer to
maintain lane position, and then gently
brake to a stop, well off the road,
if possible.
A rear blowout, particularly on a curve, acts
much like a skid and may require the same
correction as used in a skid. Stop pressing
the accelerator pedal and steer to straighten the vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off the
road, if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been driven
on while severely underinflated or flat
may cause a blowout and a serious crash.
Never attempt to re-inflate a tire that has
been driven on while severely
underinflated or flat. Have your dealer or
an authorized tire service center repair or
replace the flat tire as soon as possible.
{Warning
Lifting a vehicle and getting under it to
do maintenance or repairs is dangerous
without the appropriate safety equipment
and training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could be
badly injured or killed if the vehicle slips
(Continued)
Warning (Continued)
off the jack. If a jack is provided with the
vehicle, only use it for changing a
flat tire.
If a tire goes flat, avoid further tire and
wheel damage by driving slowly to a level
place, well off the road, if possible. Turn on
the hazard warning flashers. See Hazard
Warning Flashers 099.
{Warning
Changing a tire can be dangerous. The
vehicle can slip off the jack and roll over
or fall causing injury or death. Find a
level place to change the tire. To help
prevent the vehicle from moving:
1. Set the parking brake firmly.
2. Put an automatic transmission in P (Park) or a manual transmission in
1 (First) or R (Reverse).
3. Turn off the engine and do not restart while the vehicle is raised.
4. Do not allow passengers to remain in the vehicle.
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 255
Warning (Continued)
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
5. Connect one end of the red positive (+) cable to the positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the negative (–)
terminal of the good battery.
8. Connect the other end of the black negative (–) cable to the negative (–)
grounding point for the discharged
battery. 9. Start the engine in the vehicle with the
good battery and run the engine at idle
speed for at least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may
cause damage. The damage would not be
covered by the vehicle warranty. Do not
lash or hook to suspension components.
Use the proper straps around the tires to
secure the vehicle. Do not drag a locked
wheel/tire. Use tire skates or dollies
under any locked wheel/tire while
loading the vehicle. Do not use a sling
type lift to tow the vehicle. This could
damage the vehicle.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
256 Vehicle Care
GM recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
A towed vehicle should have its drive wheels
off the ground. Contact Roadside Assistance
or a professional towing service if the
disabled vehicle must be towed.
Front Attachment Point
The vehicle is equipped with a specific
attachment point to be used by the towing
provider. This point may be used to pull the
vehicle from a flat road surface onto the
flatbed tow truck.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle.
Front Tow Eye
If equipped, carefully open the cover by
using the small notch that conceals the tow
eye socket.
Install the tow eye into the socket by
turning it clockwise until it stops. When the
tow eye is removed, reinstall the cover with
the notch in the original position.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as
behind a motor home. The two most
common types of recreational vehicle
towing are known as dinghy towing and
dolly towing. Dinghy towing is towing the
vehicle with all four wheels on the ground.
Dolly towing is towing the vehicle with two
wheels on the ground and two wheels up
on a device known as a dolly.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
266 Service and Maintenance
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 266
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . . 267
Special Application Services
Special Application Services . . . . . . . . . . . . 272
Additional Maintenance and Care
Additional Maintenance and Care . . . . . . 272
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and Lubricants . . . 275
Maintenance Replacement Parts . . . . . . . 276
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . . 278
General Information
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine
maintenance such as oil changes and tire
rotations and additional maintenance items
like tires, brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition,
improves fuel economy, and reduces vehicle
emissions.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Service and Maintenance 267
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0170.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0196.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal chart.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe chart.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0203.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine Oil
0 208.
Once a Month
.Check the tire inflation pressures. See Tire
Pressure 0238.
.Inspect the tires for wear. See Tire
Inspection 0242.
.Check the windshield washer fluid level.
See Washer Fluid 0216.
Engine Oil Change
When the CHANGE ENGINE OIL SOON DIC
message displays, have the engine oil and
filter changed within the next 1 000 km/
600 mi. If driven under the best conditions,
the engine oil life system may not indicate
the need for vehicle service for up to a year.
The engine oil and filter must be changed at
least once a year and the oil life system
must be reset. Your trained dealer technician
can perform this work. If the engine oil life
system is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since the
last service. Reset the oil life system when
the oil is changed. See Engine Oil Life
System 0210.
Air Conditioning Desiccant (Replace Every
Seven Years)
The air conditioning system requires
maintenance every seven years. This service
requires replacement of the desiccant to
help the longevity and efficient operation of
the air conditioning system. This service can
be complex. See your dealer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
268 Service and Maintenance
Tire Rotation and Required Services
Every 12 000 km/7,500 mi
Rotate the tires, if recommended for the
vehicle, and perform the following services.
SeeTire Rotation 0242.
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system.
See Engine Oil 0208 and
Engine Oil Life System 0210.
.Inspect the engine air cleaner filter. See
Engine Air Cleaner/Filter 0211.
.Check engine coolant level. See Cooling
System 0212.
.Check windshield washer fluid level. See
Washer Fluid 0216.
.Check tire inflation pressures. See Tire
Pressure 0238.
.Inspect tire wear. See Tire Inspection
0 242.
.Visually check for fluid leaks.
.Inspect brake system. See Exterior Care
0 258.
.Visually inspect steering, suspension, and
chassis components for damage, including
cracks or tears in the rubber boots, loose
or missing parts, or signs of wear at least
once a year. See Exterior Care0258.
.Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.
.Visually inspect halfshafts and drive
shafts for excessive wear, lubricant leaks,
and/or damage including: tube dents or
cracks, constant velocity joint or universal
joint looseness, cracked or missing boots,
loose or missing boot clamps, center
bearing excessive looseness, loose or
missing fasteners, and axle seal leaks.
.Check restraint system components. See
Safety System Check 037.
.Visually inspect fuel system for damage
or leaks.
.Visually inspect exhaust system and
nearby heat shields for loose or damaged
parts.
.Lubricate body components. See Exterior
Care 0258.
.Check automatic transmission shift lock
control function. See Automatic
Transmission Shift Lock Control Function
Check 0220.
.Check parking brake and automatic
transmission park mechanism. See Park
Brake and P (Park) Mechanism Check
0 220.
.Check accelerator pedal for damage, high
effort, or binding. Replace if needed.
.Visually inspect gas strut for signs of
wear, cracks, or other damage. Check the
hold open ability of the strut. If the hold
open is low, service the gas strut. See Gas
Strut(s) 0222.
.Inspect sunroof track and seal,
if equipped. See Sunroof022.