service CADILLAC CT5 2023 Owner's Guide

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Infotainment System 171
If equipped, HD Radio
multicast stations cannot be
tuned directly through the
Direct Tune feature. Only the
analog or HD1 station can use
that feature. Use the arrows
on the Direct Tune display to
adjust to the multicast
stations.
AM, FM, and SXM
Categories
From the AM stations,
if equipped with HD Radio, FM,
or SXM (if equipped) display,
touch Categories at the top of
the Browse menu to access
the categories list. The list
contains names associated
with the AM or FM stations,
or SXM channels. Touch a
category name to display a list
of stations or channels for
that category. Touching a
station or channel from the list
tunes the radio to that station
or channel.
Storing Radio Station
Presets
Favorites are stored in the
area at the top of the display.
AM, FM, SXM (if equipped),
and HD Radio Stations (if
equipped) :Press and hold a
preset to store the current
station as a favorite. Touch a
saved favorite to recall a
favorite station.
Favorites can also be stored
by touching
Hin a station or
channel list. This will highlight
indicating that it is now saved
as a favorite.
The number of favorites
displayed is automatically
adjusted by default, but can be
manually adjusted in Settings
in the System tab under
Favorites and then Set
Number of Audio Favorites.
It can also be adjusted in
Settings in the Apps tab under
Audio and then Set Number of
Audio Favorites.
HD Radio Technology
If equipped, HD Radio is a free
service with features such as
digital quality sound, more
stations available on a single
frequency such as HD2 and
HD3, and display information
such as artist and song title.
From the Now Playing display,
touch the HD Radio icon to
turn HD on or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is
turned on and the station
is broadcasting in HD
Radio, the radio will
automatically tune to the
HD version of the current
channel (HD1) after several
seconds. The radio will also
display icons representing
additional channels
(HD2, ...HD8), that may be
available. When the radio
successfully tunes to a HD

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
172 Infotainment System
station, the HD logo will
display and digital audio
will play.
2. Touch the display arrows to tune to the previous or
next HD Radio station.
There may be a delay before
the station starts playing.
The HD Radio station number
is indicated next to the
HD logo.
HD Radio stations can be
saved as favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay : Wait for
the signal to process. This can
take several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost :
Station signal strength may be
weak, the station is out of
range, or the station may be
out of alignment. Verify proper
reception on another station. If the HD Radio signal weakens
while listening to HD1, the
radio will automatically switch
to the analog version of the
radio station.
If the HD Radio signal loses
reception while listening to
stations HD2 to HD8, the radio
mutes until the signal can be
recovered or until the station
is changed.
HD Radio can be disabled if
driving in a weak signal area.
Touch HD Radio On/Off to
toggle HD Radio reception on
and off.
Radio Data
System (RDS)
If equipped, RDS features are
available for use only on FM
stations that broadcast RDS
information. When supported,
the radio may:
.Group stations by Category
(i.e., Program Type) such as
Rock, Jazz, Classical, etc.
.Display text from radio
stations that include station
name and messages.
This system relies on receiving
specific information from
these stations and only works
when the information is
available. It is possible that a
radio station could broadcast
incorrect information that
causes the radio features to
work improperly. If this
happens, contact the radio
station.
When information is broadcast
from a RDS station, the
station name or call letters
display on the audio screen.
Radio text supporting the
currently playing broadcast
may also appear.
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a
valid SiriusXM radio
subscription can receive
SiriusXM programming.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Infotainment System 173
SiriusXM radio has a wide
variety of programming and
commercial-free music, coast
to coast, in digital-quality
sound. In the U.S., see
www.siriusxm.com or call
1-888-601-6296. In Canada,
see www.siriusxm.ca or call
1-877-438-9677.
When SiriusXM is active, the
channel name, number, song
title, and artist appear on the
display.
SiriusXM with 360L
SiriusXM with 360L interface
has enhanced in-vehicle
listening experience for
subscribers. The experience
now offers more categories
and system learned
recommendations toward
discovering more personalized
content.
To use the full SiriusXM 360L
program, including streaming
content and listening
recommendations, OnStar
Connected Access is required.Connected vehicle services
vary by model and require a
complete working electrical
system, cell reception, and
GPS signal. An active
connected plan is required.
Reference the SiriusXM user
guide for use and subscription
information.
Radio Reception
Unplug electronic devices
from the accessory power
outlets if there is interference
or static in the radio.
FM
FM signals only reach about 16
to 65 km (10 to 40 mi).
Although the radio has a
built-in electronic circuit that
automatically works to reduce
interference, some static can
occur, especially around tall
buildings or hills, causing the
sound to fade in and out.
AM
The range for most AM
stations is greater than for
FM, especially at night. The
longer range can cause station
frequencies to interfere with
each other. Static can also
occur when things like storms
and power lines interfere with
radio reception. When this
happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital
radio reception. Tall buildings
or hills can interfere with
satellite radio signals, causing
the sound to fade in and out.
In addition, traveling or
standing under heavy foliage,
bridges, garages, or tunnels
may cause loss of the
SiriusXM signal for a period of
time. Some cellular services
may interfere with SXM
reception causing loss of
signal.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Infotainment System 181
occurring shortly after, the
Auto-Zoom will remain on until
both turns are completed.
Route Preferences
Touch to access the Route
Preferences. The choices are:
.Preferred Route–Choose
from two different route
options: Fastest or
Eco-Friendly.
‐ Fastest would be the route
with the shortest
drive time.
‐ Eco-Friendly would be the
most fuel-efficient route.
.Avoid on Current Route –
Choose any of the road
features to avoid while on
route:
‐ Highways
‐ Unpaved Roads
‐ Ferries
‐ Carpool Lanes
‐ Toll Roads
‐ Tunnels
‐ Country Borders Navigation Voice Control
Touch to access the voice
control setting display.
.Navigation Volume
–To
adjust the volume level,
touch the up and down
arrows. If the voice guidance
prompt is being heard,
volume can also be adjusted
using the knob on the center
stack or the volume switch
on the steering wheel.
.Navigation Voice Prompt
Level during a Call. Options
available are:
‐ Full Prompt (Selected by
default)
‐ Tone Only
‐ None
Traffic Events (If Equipped)
This feature provides a list of
events that are on the route
or nearby. Touch
Aand then
select Traffic Events.
A connected Navigation
service plan is required. Traffic Preferences (If
Equipped)
While in Map View, touch
A,
then Settings and then Map
and Navigation Settings to
access Traffic Preferences.
When Show Traffic on Map is
turned on, the feature
provides an overview of the
traffic flow using different
coded colors. The following
options are available for
rerouting:
.Auto Reroute to Better
Route –The system will
automatically reroute if the
system detects there is a
traffic issue ahead.
.Ask Before Rerouting
(Default) –If the system
detects there is a traffic
issue ahead, it will display a
pop-up with details about
the issue. Choose to reroute
or cancel the alert.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Infotainment System 185
the system will remove
the address from the
destinations list. Touch
zon the top right corner
so the system can
recalculate the route.
If there is only one
address in the
destinations list, the
system will disable the
move and delete
functions. The system
will not allow the final
destination to be
deleted.
Map Information
Road network attributes are
contained in the map database
for map information.
Attributes include information
such as street names, street
addresses, and turn
restrictions. A detailed area
includes all major highways,
service roads, and residential
roads. The detailed areas
include Places of Interest
(POIs) such as restaurants,
airports, banks, hospitals, police stations, gas stations,
tourist attractions, and
historical monuments.
If the vehicle does not have an
applicable service plan, the
map database may not include
data for newly constructed
areas or map database
corrections that are
completed after production.
The navigation system
provides full route guidance in
the detailed map areas.
Zoom Control
The zoom control display is
shown on the map view. A few
ways to zoom in or out are:
.Touch + or
–to zoom in or
out on the map.
.Double tap with one finger
to zoom in or single tap with
two fingers to zoom out on
the map.
.Use the index finger and
thumb to zoom out by
pinching and then zoom in by
spreading those two fingers
on the map.
Map Gestures and Map
Scale
Use the following gestures on
the infotainment display to
adjust the map scale and
display options.
.Pinch to zoom in or out.
.Pan the map.
.Use two fingers to tilt down
and change from 2D to 3D.
Tilt up to change back to 2D.
.Rotate the map.
See Using the System 0165.
Mute
When in active guidance, the
audio prompts while using
navigation can be muted.
Touch the speaker icon on the
right side of the upper bar.
A slash will appear on the
speaker to indicate voice
guidance is muted.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
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190 Infotainment System
Smart Parking Icons
When reaching a densely
populated destination and the
system determines that
parking may be limited, the
system will attempt to display
nearby parking destinations
with pricing information,
if available.
Report an Issue Using POI
Details (If Equipped)
In the POI details page, a POI
issue can be reported if the
data is not accurate or the
address is incorrect. Touch
Report an Issue near the
bottom of the display to
access the issue selection
page. Touch one of the
predefined issues on the
selection page, then touch
Send. The system will send the
information for analysis.
Search
Touch Search on the
infotainment display to open
the search display. It has a
search field entry box, quickcategory icon shortcuts,
recents icon, favorites icon,
and keyboard.
Auto Complete
Enter a partial location in the
field entry box on the search
display. Auto complete will
attempt to complete the
destination based on what is
being entered. Touch the
suggested item to search.
Search While in Motion with
No Front Seat Passenger
Present
The search display will not
allow changes or text input
with the keyboard when the
vehicle is in motion. As a
result, a display showing three
rows of the most commonly
used categories appears.
Touching the search box will
activate speech recognition.
Search While in Motion with
Front Seat Passenger
Present
If the system detects that the
front seat passenger is
present with both driver and
passenger seat belts buckled,
touching the search icon will
display an alert message that
allows the passenger to
search for a destination as if
the vehicle were stopped.
Connected Navigation
Connected Navigation is a
subscription service that
enables certain capabilities
within the navigation system,
such as Traffic, Smart Search/
Routing, and Predictive
Navigation capabilities. The
system will show an alert
when the subscription is
expiring and will ask to renew
the plan.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
Infotainment System 191
Global Positioning
System (GPS)
If equipped, the position of the
vehicle is determined by using
satellite signals, various
vehicle signals, and map data.
At times, other interference
such as the satellite condition,
road configuration, condition
of the vehicle, and/or other
circumstances can affect the
navigation system's ability to
determine the accurate
position of the vehicle.
The GPS shows the current
position of the vehicle using
signals sent by GPS satellites.
When the vehicle is not
receiving signals from the
satellites, a symbol appears in
the status bar.
This system might not be
available or interference can
occur if any of the following
are true:
.Signals are obstructed by
tall buildings, trees, large
trucks, or a tunnel.
.Satellites are being repaired
or improved.
For more information if the
GPS is not functioning
properly, see Problems with
Route Guidance 0192 and
If the System Needs Service
0 192.
Vehicle Positioning
At times, the position of the
vehicle on the map could be
inaccurate due to one or more
of the following reasons:
.The road system has
changed.
.The vehicle is driving on
slippery road surfaces such
as sand, gravel, or snow.
.The vehicle is traveling on
winding roads or long,
straight roads.
.The vehicle is approaching a
tall building or a large
vehicle.
.The surface streets run
parallel to a freeway.
.The vehicle has been
transferred by a vehicle
carrier or a ferry.
.The current position
calibration is set incorrectly.
.The vehicle is traveling at
high speed.
.The vehicle changes
directions more than once,
or the vehicle is turning on a
turn table in a parking lot.
.The vehicle is entering
and/or exiting a parking lot,
garage, or a lot with a roof.
.The GPS signal is not
received.
.A roof carrier is installed on
the vehicle.
.Tire chains are installed on
the vehicle.
.The tires are replaced
or worn.
.The tire pressure for the
tires is incorrect.
.This is the first navigation
use after the map data is
updated.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
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.The 12-volt battery has been
disconnected for
several days.
.The vehicle is driving in
heavy traffic where driving is
at low speeds, and the
vehicle is stopped and
started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance
can occur under one or more
of the following conditions:
.The turn was not made on
the road indicated.
.Route guidance might not be
available when using
automatic rerouting for the
next right or left turn.
.The route might not be
changed when using
automatic rerouting.
.There is no route guidance
when turning at an
intersection.
.Plural names of places might
be announced occasionally.
.It could take a long time to
operate automatic rerouting
during high-speed driving.
.Automatic rerouting might
display a route returning to
the set waypoint if heading
for a destination without
passing through a set
waypoint.
.The route prohibits the
entry of a vehicle due to a
regulation by time or season
or any other regulation
which may be given.
.Some routes might not be
searched.
.The route to the destination
might not be shown if there
are new roads, if roads have
recently changed, or if
certain roads are not listed
in the map data. See Maps
0182.
To recalibrate the vehicle's
position on the map, park with
the vehicle running for two to
five minutes, until the vehicle
position updates. Make sure
the vehicle is parked in a location that is safe and has a
clear view of the sky and away
from large obstructions.
If the System Needs
Service
If the navigation system needs
service, see your dealer.
Map Data Updates
The map data in the vehicle is
the most up-to-date
information available when the
vehicle was produced. The
map data is updated
periodically, provided that the
map information has changed
and the vehicle has a relevant
service plan.
See www.gmnavdisc.com for
details on ordering,
purchasing, and installing a
new or replacement SD card.
Features are subject to
change. For more information
on this feature, visit your
brand website. See Online
Account
0488 for details.

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
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Infotainment System 193
If the vehicle is equipped with
Connected Navigation, which
is a subscription service that
enables certain features of
the navigation system, such as
Traffic, Smart Search/Routing,
and Predictive Navigation,
then the system will download
the latest map data from the
cloud.
Database Coverage
Explanations
Coverage areas vary with
respect to the level of map
detail available for any given
area. Some areas feature
greater levels of detail than
others. If this happens, it does
not mean there is a problem
with the system. As the map
data is updated, more detail
can become available for
areas that previously had
limited detail. See Map Data
Updates0192.
Voice Recognition
If equipped, voice recognition
allows for hands-free
operation within the
navigation, audio, phone, and
weather applications. This
feature can be started by
pressing
gon the steering
wheel or touching
gon the
infotainment display.
However, not all features
within these areas are
supported by voice
commands. Generally, only
complex tasks that require
multiple manual interactions to
complete are supported by
voice commands.
For example, tasks that take
more than one or two touches,
such as a song or artist to play
from a media device, would be
supported by voice
commands. Other tasks, like
adjusting the volume or
seeking up or down, are audio
features that are easily
performed by touching one or two options, and are not
supported by voice
commands.
In general there are flexible
ways to speak commands for
completing the tasks.
If your language supports it,
try stating a one-shot
command, such as
“Directions
to address city, state/province>.” Do not
include the ZIP code while
stating the address during the
command. Another example of
a one-shot Destination Entry
command is, “Directions to
Place of Interest at .” If
these commands do not work,
try saying, “Take me to Place
of Interest” or“Find address”
and the system will walk you
through by asking additional
questions.
Hybrid Speech
Recognition
If equipped, this feature helps
distinguish words by using
Internet-based information

Cadillac CT5 Owner Manual (GMNA-Localizing-U.S./Canada-16500419) -
2023 - CRC - 5/6/22
212 Infotainment System
.Touch Answer on the
infotainment display.
Declining a Call
There are two ways to decline
a call:
.Pression the steering
wheel controls.
.Touch Ignore on the
infotainment display.
Call Waiting
Call waiting must be
supported on the Bluetooth
cell phone and enabled by the
wireless service carrier
to work.
Accepting a Call
Press
gto answer, then touch
Switch on the infotainment
display.
Declining a Call
Press
ito decline, then
touch Ignore on the
infotainment display Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch
Phone on the Home Page to
display Call View. While in Call
View, touch the call
information of the call on hold
to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth
cell phone and enabled by the
wireless service carrier
to work.
To start a three-way call while
in a current call:
1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents,
Contacts, or Keypad.
3. When the second call is active, touch the merge
icon to conference the
three-way call together.
Ending a Call
.Pression the steering
wheel controls.
.Touch#on the infotainment
display, next to a call, to end
only that call.
Dual Tone
Multi-Frequency (DTMF)
Tones
The in-vehicle Bluetooth
system can send numbers
during a call. This is used when
calling a menu-driven phone
system. Use the Keypad to
enter the number.
Apple CarPlay and
Android Auto
If equipped, Android Auto
and/or Apple CarPlay
capability may be available
through a compatible
smartphone. If available, the
Android Auto and Apple
CarPlay icons will change from