phone CADILLAC CT6 2016 User Guide

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-9235592) -
2016 - crc - 11/6/15
Instruments and Controls 163Remote Window Operation
This allows the window to be
opened when pressing
K on the
RKE transmitter. See Remote
Keyless Entry (RKE) System
Operation 0 29 .
Select Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door handle to
unlock the vehicle.
Select All Doors or Driver Door.
Passive Door Lock
This allows passive locking to be
turned on or off and selects
feedback. See Remote Keyless
Entry (RKE) System Operation 0 29 .
Select Off, On with Horn
Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle.
Select Off or On. Bluetooth Select and the following may
display:
.
Pair New Device
.
Device Management
.
Ringtones
.
Voice Mail Numbers
.
Text Message Alerts
Pair New Device
Select to pair a new device. See
“ Pairing ” in “ Infotainment Controls ”
under “ Bluetooth ” in the infotainment
manual.
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone.
Ringtones
Touch to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring tone. Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
touch +. Type a new number, then
touch SAVE.
Text Message Alerts
This feature allows text messages
to be received. See “ Text
Messaging ” under “ Phone ” in the
infotainment manual.
Select Off or On.
Apple CarPlay ™Select and the following may
display:
.
Apple CarPlay
.
Manage Apple CarPlay Devices
Apple CarPlay
This feature allows Apple devices to
be connected to the infotainment
system through a USB port.
Select Off or On.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-9235592) -
2016 - crc - 11/6/15
Infotainment System 177
Infotainment
System Introduction Infotainment . . . . . . . . . . . . . . . . . . 177
Introduction Infotainment See the infotainment manual for
information on the radio, audio
players, rear seat infotainment,
phone, navigation system, and
voice or speech recognition. It also
includes information on settings.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-9235592) -
2016 - crc - 11/6/15
192 Driving and Operating Trailer Towing General Towing
Information . . . . . . . . . . . . . . . . . . 255
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 255
Trailer Towing . . . . . . . . . . . . . . . . 258
Towing Equipment . . . . . . . . . . . . 259
Conversions and Add-Ons Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . 260
Driving Information Distracted Driving Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.
Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.
Designate a front seat
passenger to handle potential
distractions. .
Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.
Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.
Stop or park the vehicle to tend
to children.
.
Keep pets in an appropriate
carrier or restraint.
.
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{ Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-9235592) -
2016 - crc - 11/6/15
Driving and Operating 193See the infotainment manual for
information on that system or the
navigation system, if equipped,
including pairing and using a cell
phone.
Defensive Driving Defensive driving means “ always
expect the unexpected. ” The first
step in driving defensively is to wear
the safety belt. See Safety
Belts 0 70 .
.
Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
.
Allow enough following distance
between you and the driver in
front of you.
.
Focus on the task of driving.
Drunk Driving Death and injury associated with
drinking and driving is a global
tragedy. { WarningDrinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious — or even
fatal — collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
.
Avoid needless heavy braking.
.
Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-9235592) -
2016 - crc - 11/6/15
Driving and Operating 253
California Fuel
Requirements If the vehicle is certified to meet
California Emissions Standards, it is
designed to operate on fuels that
meet California specifications. See
the underhood emission control
label. If this fuel is not available in
states adopting California Emissions
Standards, the vehicle will operate
satisfactorily on fuels meeting
federal specifications, but emission
control system performance might
be affected. The malfunction
indicator lamp could turn on and the
vehicle may not pass a smog-check
test. See Malfunction Indicator
Lamp (Check Engine Light) 0 132 .
If this occurs, return to your
authorized dealer for diagnosis. If it
is determined that the condition is
caused by the type of fuel used,
repairs may not be covered by the
vehicle warranty. Fuels in Foreign
Countries If planning to drive in countries
outside the U.S. or Canada, the
proper fuel might be hard to find.
Check regional auto club or fuel
retail brand websites for availability
in the country where driving. Never
use leaded gasoline, fuel containing
methanol, manganese, or any other
fuel not recommended. Costly
repairs caused by use of improper
fuel would not be covered by the
vehicle warranty.
Fuel Additives To keep fuel systems clean, TOP
TIER Detergent Gasoline is
recommended. See Fuel 0 251 .
If TOP TIER Detergent Gasoline is
not available, one bottle of Fuel
System Treatment PLUS added to
the fuel tank at every engine oil
change, can help. Fuel System
Treatment PLUS is the only
gasoline additive recommended by
General Motors. It is available at
your dealer. Filling the Tank
{ WarningFuel vapors and fuel fires burn
violently and can cause injury or
death.
.
To help avoid injuries to you
and others, read and follow
all the instructions on the
fuel pump island.
.
Turn off the engine when
refueling.
.
Keep sparks, flames, and
smoking materials away
from fuel.
.
Do not leave the fuel pump
unattended.
.
Do not use a cell phone
while refueling.
.
Do not reenter the vehicle
while pumping fuel.
.
Keep children away from
the fuel pump and never let
children pump fuel.
(Continued)

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-9235592) -
2016 - crc - 11/6/15
Driving and Operating 255
{ WarningAttempting to refuel without using
the funnel adapter may cause fuel
spillage and damage the capless
fuel system. This could cause a
fire and you or others could be
badly burned and the vehicle
could be damaged.
3. After filling the tank, remove
and clean the funnel adapter
and return it to the storage
location.
Filling a Portable Fuel
Container
{ Warning
Filling a portable fuel container
while it is in the vehicle can cause
fuel vapors that can ignite either
by static electricity or other
means. You or others could be
badly burned and the vehicle
could be damaged. Always:
(Continued) Warning (Continued) .
Use approved fuel
containers.
.
Remove the container from
the vehicle, trunk, or pickup
bed before filling.
.
Place the container on the
ground.
.
Place the nozzle inside the
fill opening of the container
before dispensing fuel, and
keep it in contact with the fill
opening until filling is
complete.
.
Fill the container no more
than 95% full to allow for
expansion.
.
Do not smoke, light
matches, or use lighters
while pumping fuel.
.
Avoid using cell phones or
other electronic devices.Trailer Towing General Towing
Information Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer. Read
the entire section before towing a
trailer.
For towing a disabled vehicle, see
Towing the Vehicle 0 330 . For
towing the vehicle behind another
vehicle such as a motor home, see
Recreational Vehicle Towing 0 331 .
Driving Characteristics
and Towing Tips Driving with a Trailer
When towing a trailer:
.
Become familiar with the state
and local laws that apply to
trailer towing.

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-9235592) -
2016 - crc - 11/6/15
Customer Information 361
Customer
Information Customer Information Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 361
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . 363
Customer Assistance for Text
Telephone (TTY) Users . . . . . 364
Online Owner Center . . . . . . . . . 364
Roadside Service . . . . . . . . . . . . . 364
Scheduling Service
Appointments . . . . . . . . . . . . . . . 367
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 367
Collision Damage Repair . . . . . 368
Service Publications Ordering
Information . . . . . . . . . . . . . . . . . . 370
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 371
Reporting Safety Defects Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . . . 371
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 372 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 372
Vehicle Data Recording and
Privacy Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 372
Event Data Recorders . . . . . . . . 373
OnStar ®
. . . . . . . . . . . . . . . . . . . . . . 373
Infotainment System . . . . . . . . . . 374
Customer Information Customer Satisfaction
Procedure Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-9235592) -
2016 - crc - 11/6/15
362 Customer Information resolved by your dealership without
further help, in the U.S., call the
Cadillac Customer Assistance
Center at 1-800 – 458 – 8006. In
Canada, call the Canadian Cadillac
Customer Care Centre at
1-888-446-2000.
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.
Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.
Dealership name and location.
.
Vehicle delivery date and
present mileage.
When contacting Cadillac,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE — U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line ®
Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE — Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-9235592) -
2016 - crc - 11/6/15
Customer Information 363Company wants you to be aware of
its participation in a no-charge
mediation/arbitration program.
General Motors of Canada
Company has committed to binding
arbitration of owner disputes
involving factory-related vehicle
service claims. The program
provides for the review of the facts
involved by an impartial third party
arbiter, and may include an informal
hearing before the arbiter. The
program is designed so that the
entire dispute settlement process,
from the time you file your complaint
to the final decision, should be
completed in about 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the Cadillac Customer Care Centre,
1-888-446-2000, or write to: General Motors Cadillac Customer
Care Centre
General Motors of Canada
Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices Cadillac encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Cadillac,
the letter should be addressed to: United States and Puerto Rico Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Service: 1-800-224-1400
From U.S. Virgin Islands:
1-800-496-9994
Canada General Motors of Canada
Company
Cadillac Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000 (English/French)
Cadillac Roadside Service:
1-800-882-1112

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-9235592) -
2016 - crc - 11/6/15
364 Customer Information Overseas Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center Online Owner Experience
(U.S.) my.cadillac.com
The Cadillac online owner
experience allows interaction with
Cadillac and keeps important
vehicle-specific information in one
place. Membership Benefits
E : Download owner manuals and
view vehicle-specific how-to videos.
G : View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I : View printable dealer-recorded
service records and self-recorded
service records.
D : Select a dealer and view
locations, maps, phone numbers,
and hours.
r : Track your vehicle ’ s warranty
information.
J : View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number
(VIN) 0 357
or Vehicle Identification Number
(VIN) 0 357 .
H : View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F : Chat with online help
representatives. See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre
(Canada) cadillacowner.ca Visit the Cadillac Owner Centre:
.
Chat live with online help
representatives.
.
Locate owner resources such as
lease-end, financing, and
warranty information.
.
Retrieve favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
.
Download owner manuals.
.
Find Cadillac-recommended
maintenance services.
Roadside Service U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.