ECO mode CADILLAC CTS 2011 2.G Owner's Guide

Black plate (4,1)Cadillac CTS/CTS-V Owner Manual - 2011
13-4 Customer Information
However, we recognize that despite
the good intentions of all parties
involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
Step One
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
Step Two
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.Step Three
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See
Customer Assistance Offices
(United States and Canada)
on
page 13‑4or Customer Assistance
Offices (Mexico)on page 13‑5for
more information.
Customer Assistance
Offices (United States
and Canada)
Cadillac encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Cadillac,
the letter should be addressed to:
United States
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-882-1112

Black plate (13,1)Cadillac CTS/CTS-V Owner Manual - 2011
Customer Information 13-13
any vehicle failure related to such
parts is not covered by that
warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring Your Vehicle
Protect your investment in your GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation for
damage repairs by usingaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that
your vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.
If your vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service on page 13‑7.
Gather the following information:
.Driver's name, address, and
telephone number
.Driver's license number
.Owner's name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle

Black plate (5,1)Cadillac CTS/CTS-V Owner Manual - 2011
INDEX i-5
Engine (cont.)Coolant Heater . . . . . . . . . . . . . . . 9-21
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-25
Cooling System . . . . . . . . . . . . . 10-19
Cooling System Messages . . . 5-35
Cover . . . . . . . . . . . . . . . . . . . . . . . 10-10
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-24
Oil Pressure Gauge . . . . . . . . . . 5-15
Overheated Protection Operating Mode . . . . . . . . . . . 10-25
Overheating . . . . . . . . . . . . . . . . 10-24
Power Messages . . . . . . . . . . . . . 5-36
Pressure Light . . . . . . . . . . . . . . . . 5-26
Running While Parked . . . . . . . . 9-25
Speed Limiter . . . . . . . . . . . . . . . . . 5-15
Starting . . . . . . . . . . . . . . . . . . 1-4, 9-19
Engine Oil Life System . . . . . . . . . . . . . . . . . 10-14
Messages . . . . . . . . . . . . . . . . . . . . 5-35 Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-57
Event Data Recorders . . . . . . . . 13-17
Extender, Safety Belt . . . . . . . . . . 3-28
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter
Engine Air Cleaner . . . . . . . . . 10-16
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-4
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-90
Flat Tire, Changing . . . . . . . . . .10-102
Floor Mats . . . . . . . . . . . . . . . . . . .10-127
Fluid Automatic Transmission . . . . 10-15
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-28
Power Steering . . . . . . . . . . . . . 10-26
Washer . . . . . . . . . . . . . . . . . . . . . 10-26 Fog Lamps
Bulb Replacement . . . . . . 10-38, 6-5
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Folding Mirrors . . . . . . . . . . . . . . . . 2-27
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . 3-11
Heated and Ventilated . . . . . . . . 3-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-47 Additives . . . . . . . . . . . . . . . . . . . . . 9-49
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-51
Filling the Tank . . . . . . . . . . . . . . . 9-50
Fuels in Foreign Countries . . . . 9-48
Gasoline Specifications . . . . . . . 9-48
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Recommended . . . . . . . . . . . . . . . 9-47
Requirements, California . . . . . 9-48
System Messages . . . . . . . . . . . . 5-36
Fuel Economy Driving for Better . . . . . . . . . . . . . 1-23

Black plate (8,1)Cadillac CTS/CTS-V Owner Manual - 2011
i-8 INDEX
Lights (cont.)Engine Coolant
Temperature Warning . . . . . . . 5-25
Engine Oil Pressure . . . . . . . . . . 5-26
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Fog Lamps . . . . . . . . . . . . . . . . . . . 5-27
High-Beam On . . . . . . . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-2
Safety Belt Reminders . . . . . . . . 5-17
Security . . . . . . . . . . . . . . . . . . . . . . 5-26
Tire Pressure . . . . . . . . . . . . . . . . . 5-25
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 5-24
Up-Shift . . . . . . . . . . . . . . . . . . . . . . 5-24
Limited-Slip Rear Axle . . . . . . . . . 9-40
Locks Automatic Door . . . . . . . . . . . . . . . 2-15
Central Door UnlockingSystem . . . . . . . . . . . . . . . . . . . . . . 2-15
Delayed Locking . . . . . . . . . . . . . . 2-15 Locks (cont.)
Door . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Lockout Protection . . . . . . . . . . . . 2-16
Power Door . . . . . . . . . . . . . . . . . . . 2-15
Safety . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low-Profile Tires . . . . . . . . . . . . . . 10-67
Lower Anchors and Tethers for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 3-53
Lumbar Adjustment . . . . . . . . . . . . . 3-7 Front Seats . . . . . . . . . . . . . . . . . . . . 3-7
M
Magnetic Ride Control . . . . . . . . . 9-39
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . 11-11
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-7
Scheduled Maintenance . . . . . . 11-3 Malfunction Indicator Lamp . . . . 5-19
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Manual Transmission . . . . . . . . . . 9-30
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-15
Memory Features . . . . . . . . . . . . . . . 1-8
Messages Airbag System . . . . . . . . . . . . . . . . 5-42
Anti-Theft Alarm System . . . . . . 5-42
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-31
Brake System . . . . . . . . . . . . . . . . 5-32
Compass . . . . . . . . . . . . . . . . . . . . . 5-34
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-34
Engine Cooling System . . . . . . . 5-35
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-35
Engine Power . . . . . . . . . . . . . . . . 5-36
Fuel System . . . . . . . . . . . . . . . . . . 5-36
Key and Lock . . . . . . . . . . . . . . . . . 5-36
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-39
Object Detection System . . . . . 5-39

Black plate (9,1)Cadillac CTS/CTS-V Owner Manual - 2011
INDEX i-9
Messages (cont.)Ride Control System . . . . . . . . . . 5-40
Service Vehicle . . . . . . . . . . . . . . . 5-43
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-43
Transmission . . . . . . . . . . . . . . . . . 5-44
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-31
Vehicle Speed . . . . . . . . . . . . . . . . 5-45
Washer Fluid . . . . . . . . . . . . . . . . . 5-45
Mirrors
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-28
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-27
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-27
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-27
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-27
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-76
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
Multi-Band Antenna . . . . . . . . . . . . 7-17N
Navigation System
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-18
Net Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Net, Convenience . . . . . . . . . . . . . . 4-6
New Vehicle Break-In . . . . . . . . . . 9-16
O
Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-13
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . .10-11
Engine Oil Life System . . . . . 10-14
Engine Oil Pressure
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Messages . . . . . . . . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-26 Older Children, Restraints . . . . . 3-44
Online Owner Center . . . . . . . . . . 13-6
OnStar
®System . . . . . . . . . . . . . . . 1-24
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-25
Overheating, Engine . . . . . . . . . . 10-24
P
Parade Dimming . . . . . . . . . . . . . . . . 6-6
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-22
Shifting Out of . . . . . . . . . . . . . . . . 9-23
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Assist, Ultrasonic . . . . . . . . . . . . . 9-42
Brake . . . . . . . . . . . . . . . . . . . 9-33, 9-34
Brake and P (Park)Mechanism Check . . . . . . . . 10-33
Over Things That Burn . . . . . . . 9-24