service CADILLAC ESCALADE 2020 Convenience & Personalization Guide

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Certain restrictions, precautions and safety procedures apply to your ve\
hicle. Please read your Owner’s Manual for complete instructions. All information c\
ontained in this guide is based on the latest information available at the time of printing and is subject to change without notice. Copyright 2019 by General Motors. All rights reserved.
We recommend always using ACDelco or genuine GM service parts.
OWNER PRIVILEGES™
myCADILLAC MOBILE APP
Download the myCadillac app to your compatible smartphone (or device) and, if your vehicle is properly equipped, you can start or turn off your engine, lock or unlock your doors, view key diagnostic information, set parking information and more.
The app is available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device and data plan. Device data connection required. Visit onstar.com for more details. Download the mobile app from your compatible mobile device’s app store.
CADILLAC ONLINE OWNER CENTER
Create an account at my.cadillac.com to access personalized
information, including an online Owner’s Manual and helpful
how-to videos, track your service history and warranty status,
manage your OnStar and Connected Services vehicle plans, review your current Vehicle Diagnostics report (active service account required) and more.
ROADSIDE ASSISTANCE 1-800-224-1400 TTY Users: 1-888-889-2438
Roadside Assistance provides every Cadillac owner with the
advantage of contacting a Cadillac advisor and, when appropriate, a Cadillac-trained dealer technician who can provide on-site services, including towing service, battery jump-starting, lock-out service, fuel delivery and flat tire assistance. Services are provided for up to 6 years/70,000 miles, whichever occurs first.
Roadside Assistance and OnStar®: If you have a current OnStar Safety & Security plan, push the blue OnStar button or red Emergency button to get the help you need. An OnStar advisor will use GPS technology to pinpoint your vehicle location and contact the nearest service provider.
To learn more about OnStar services, press the blue OnStar
button, call 1-888-466-7827, visit onstar.com or refer to your Owner’s Manual.
CUSTOMER ASSISTANCE 1-800-458-8006
Cadillac Customer Assistance is available anytime to answer
questions or provide additional information.