Options CADILLAC ESCALADE 2020 User Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
158 CLIMATE CONTROLS
5. A/C Mode (Air Conditioning)
6. Climate Control Selection(Application Tray Button)
7. Rear (Rear Climate Control Touch Screen)
8. Air Delivery Mode Control
The fan, air delivery mode, air
conditioning, driver and passenger
temperatures, and SYNC settings can
be controlled by pressing CLIMATE on
the infotainment home screen or the
climate button on the infotainment
display application tray. A selection
can then be made on the front climate
control page displayed. See the
infotainment manual. Climate Control Status Display
The climate control status display
appears briefly when the climate
control buttons on the center stack
are adjusted. The air delivery mode
can be adjusted on the climate control
display.
Automatic Operation
The system automatically controls the
fan speed, air delivery, air
conditioning, and recirculation in
order to heat or cool the vehicle to the
desired temperature.When AUTO is lit, all four functions
operate automatically. Each function
can also be manually set and the
setting is displayed. Functions not
manually set will continue to be
automatically controlled, even if the
AUTO indicator is not lit.
For automatic operation:
1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Then
adjust the temperature as needed
for best comfort.
To improve fuel efficiency and to cool
the vehicle faster, recirculation may be
automatically selected in warm
weather. The recirculation light will
not come on. Press
@to select
recirculation; press it again to select
outside air.
English units can be changed to
metric units through the instrument
cluster. See “Cluster Options Menu ”
under Instrument Cluster 0115.
OFF : Press OFF to turn the fan on or
off. When off is selected, the system
will stop air from flowing into the

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
178 DRIVING AND OPERATING
Warning (Continued)
fan speed to the highest
setting. See“Climate Control
Systems.”
For more information about CO, see
Engine Exhaust 0190.
To save fuel, run the engine for short
periods to warm the vehicle and then
shut the engine off and partially close
the window. Moving about to keep
warm also helps.
If it takes time for help to arrive,
when running the engine, push the
accelerator pedal slightly so the
engine runs faster than the idle speed.
This keeps the battery charged to
restart the vehicle and to signal for
help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels
to free the vehicle when stuck in sand,
mud, ice, or snow. If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. See
Traction Control/
Electronic Stability Control 0203.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you or
others could be injured. The vehicle
can overheat, causing an engine
compartment fire or other damage.
Spin the wheels as little as possible
and avoid going above 56 km/h
(35 mph).
Rocking the Vehicle to Get it Out
Turn the steering wheel left and right
to clear the area around the front
wheels. Turn off any traction system.
Shift back and forth between
R (Reverse) and a low forward gear,
spinning the wheels as little as
possible. To prevent transmission
wear, wait until the wheels stop
spinning before shifting gears. Release
the accelerator pedal while shifting,
and press lightly on the accelerator pedal when the transmission is in
gear. Slowly spinning the wheels in
the forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out, see
Towing the Vehicle
0325.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can carry.
This weight is called the vehicle
capacity weight and includes the
weight of all occupants, cargo, and
all nonfactory-installed options.
Two labels on the vehicle may
show how much weight it was
designed to carry, the Tire and
Loading Information label and the
Certification/Tire label.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 219
Audible or Safety Alert Seat
Some driver assistance features alert
the driver of obstacles by beeping. To
change the volume of the warning
chime, see“Comfort and Convenience ”
under Vehicle Personalization 0136.
If equipped with the Safety Alert Seat,
the driver seat cushion may provide a
vibrating pulse alert instead of
beeping. To change this, see
“Collision/Detection Systems” under
Vehicle Personalization 0136.
Cleaning
Depending on vehicle options, keep
these areas of the vehicle clean to
ensure the best driver assistance
feature performance. Driver
Information Center (DIC) messages
may display when the systems are
unavailable or blocked.
. Front and rear bumpers and the
area below the bumpers
. Front grille and headlamps .
Front camera lens in the front
grille or near the front emblem
. Front side and rear side panels
. Outside of the windshield in front
of the rearview mirror
. Side camera lens on the bottom of
the outside mirrors
. Rear side corner bumpers
. Rear Vision Camera above the
license plate
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Rear Park Assist (RPA), Front
Park Assist (FPA), Surround Vision,
Front Vision Camera, Reverse
Automatic Braking (RAB) and Backing
Warning System, Rear Cross Traffic
Alert (RCTA), and Automatic Parking
Assist (APA) may help the driver park
or avoid objects. Always check around
the vehicle when parking or backing.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
244 DRIVING AND OPERATING
.Add the weight of all cargo in the
vehicle
. Add the weight of hitch hardware
such as a draw bar, ball, load
equalizer bars, or sway bars
. Add the weight of any accessories
or aftermarket equipment added
to the vehicle
The resulting weight cannot exceed
the GCWR value shown on the
Trailering Information Label.
The gross combined weight can also
be confirmed by weighing the vehicle
and trailer on a public scale. The
vehicle and trailer should be loaded
for the trip with passengers and cargo.
Gross Vehicle Weight
Rating (GVWR)
For information about the vehicle's
maximum load capacity, see Vehicle
Load Limits 0178. When calculating
the GVWR with a trailer attached, the
trailer tongue weight must be
included as part of the weight the
vehicle is carrying.
Maximum Trailer Weight
The maximum trailer weight rating is
calculated assuming only the driver is
in the tow vehicle and it has all the
required trailering equipment. The
weight of additional optional
equipment, passengers, and cargo in
the tow vehicle must be subtracted
from the maximum trailer weight.
Use the tow rating chart to determine
how much the trailer can weigh, based
on the vehicle model and options.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
246 DRIVING AND OPERATING
Vehicle SeriesHitch Type Maximum Tongue Weight
1500 Weight Carrying 272 kg (600 lb)
1500 Weight Distributing 453 kg (1,000 lb)
The trailer tongue weight contributes
to the Gross Vehicle Weight (GVW).
GVW includes the CURB WEIGHT of
your vehicle, any passengers, cargo,
equipment and the trailer tongue
weight. Vehicle options, passengers,
cargo, and equipment reduce the
maximum allowable tongue weight
the vehicle can carry, which also
reduces the maximum allowable
trailer weight.
Trailer Load Balance
The correct trailer load balance must
be maintained to ensure trailer
stability. Incorrect load balance is a
leading cause of trailer sway.The trailer tongue weight (1) should
be 10–15% of the total loaded trailer
weight (2). Some specific trailer types,
such as boat trailers, fall outside of
this range. Always refer to the trailer
owner’s manual for the recommended
trailer tongue weight for each trailer.
Never exceed the maximum loads for
your vehicle, hitch and trailer. The trailer load balance percentage is
calculated as: weight (1) divided by
weight (2) times 100.
After loading the trailer, separately
weigh the trailer and then the trailer
tongue and calculate the trailer load
balance percentage to see if the
weights and distribution are
appropriate for your vehicle. If the
trailer weight is too high, it may be
possible to trasfer some of the cargo
into your vehicle. If the trailer tongue
weight is too high or too low, it may
be possible to rearrange some of the
cargo inside of the trailer.
Do not exceed the maximum
allowable tongue weight for your
vehicle. Use the shortest hitch
extension available to position the
hitch ball closer to your vehicle. This
will help reduce the effect of the
trailer tongue weight on the trailer
hitch and the rear axle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
296 VEHICLE CARE
DOT Markings:A code molded
into the sidewall of a tire
signifying that the tire is in
compliance with the U.S.
Department of Transportation
(DOT) Motor Vehicle Safety
Standards. The DOT code includes
the Tire Identification Number
(TIN), an alphanumeric designator
which can also identify the tire
manufacturer, production plant,
brand, and date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load Limits
0 178.
GAWR FRT
:Gross Axle Weight
Rating for the front axle. See
Vehicle Load Limits 0178.
GAWR RR
:Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits 0178.
Intended Outboard Sidewall
:
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle. Kilopascal (kPa)
:The metric unit
for air pressure.
Light Truck (LT-Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned number
ranging from 1 to 279 that
corresponds to the load carrying
capacity of a tire.
Maximum Inf lation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The load
rating for a tire at the maximum
permissible inflation pressure for
that tire.
Maximum Loaded Vehicle
Weight
:The sum of curb weight,
accessory weight, vehicle capacity
weight, and production options
weight. Normal Occupant Weight
:The
number of occupants a vehicle is
designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0178.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears white
lettering, or bears manufacturer,
brand, and/or model name
molding that is higher or deeper
than the same moldings on the
other sidewall of the tire.
Passenger (P-Metric) Tire
:A tire
used on passenger cars and some
light duty trucks and
multipurpose vehicles.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
352 TECHNICAL DATA
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . . . . . 352
Service Parts Identification . . . . . . 352
Vehicle Data
Capacities and Specifications . . . . 353
Engine Drive Belt Routing . . . . . . . 355
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on the
driver side of the vehicle. It can be
seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service Parts
labels and certificates of title and
registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See “EngineSpecifications”
underCapacities and
Specifications 0353 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the center pillar
that you can scan for the following
information:
. Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options
If there is not a large barcode on this
label, then you will find this same
information on a label inside of the
glove box.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
362 CUSTOMER INFORMATION
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extendedpowertrain, and/or hybrid-specific
warranties in both the U.S. and
Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate booklet entitled
“Limited
Warranty and Owner Assistance
Information ”furnished with each new
vehicle provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area. Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM.
If U.S. customers arrange their own
transportation, limited reimbursement
for reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be supported
by original receipts. See your dealer
for information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial,
local, and rental vehicle provider
requirements. Requirements vary and
may include minimum age
requirements, insurance coverage,
credit card, etc. Additional fees such
as fuel, rental vehicle insurance, taxes,

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CUSTOMER INFORMATION 363
levies, usage fees, excessive mileage,
or rental usage beyond the completion
of the repair are also your
responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle
service, may not be available at every
dealer. Contact your dealer for specific
availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its sole
discretion.
Collision Damage Repair
If the vehicle is involved in a collision
and it is damaged, have the damage
repaired by a qualified technician
using the proper equipment and
quality replacement parts. Poorly
performed collision repairs diminishthe vehicle resale value, and safety
performance can be compromised in
subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the parts
with which the vehicle was originally
built. Genuine GM Collision parts are
the best choice to ensure that the
vehicle's designed appearance,
durability, and safety are preserved.
The use of Genuine GM parts can help
maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in prior
crashes. In most cases, the parts being
recycled are from undamaged sections
of the vehicle. A recycled original
equipment GM part may be an
acceptable choice to maintain the
vehicle's originally designed
appearance and safety performance;
however, the history of these parts is
not known. Such parts are not covered
by the GM New Vehicle Limited
Warranty, and any related failures are
not covered by that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit poorly,
exhibit premature durability/corrosion
problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by
the GM New Vehicle Limited
Warranty, and any vehicle failure
related to such parts is not covered by
that warranty.
Repair Facility
GM also recommends that you choose
a collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment, or be able
to recommend a collision repair center
that has GM-trained technicians and
comparable equipment.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
372 ONSTAR
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance are
available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor. OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0366.