key CADILLAC ESCALADE 2020 Service Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
140 INSTRUMENTS AND CONTROLS
Auto Power Assist Steps
This allows the feature to be turned
on or off. SeePower Assist Steps 028.
Select Off, On, or Extended.
Auto Memory Recall
This feature automatically recalls the
current driver’s previously stored 1 or
2 button positions when the ignition
is changed from off to on or ACC/
ACCESSORY. See Memory Seats045.
Select On or Off.
Easy Exit Options
This feature automatically recalls the
previously stored exit button position
when exiting the vehicle. See Memory
Seats 045.
Select Off or On.
Chime Volume
This allows the selection of the chime
volume level.
Touch + or −to adjust the volume. Hands Free Liftgate Control
The liftgate may be operated with a
kicking motion under the rear bumper.
See
Liftgate 020.
Select Off, On-Open and Close,
or On-Open Only.
Reverse Tilt Mirror
When on, the driver and/or passenger
mirrors will tilt downward when the
vehicle is shifted to R (Reverse) to
improve visibility of the ground near
the rear wheels. See Reverse Tilt
Mirrors 033.
Select Off, On - Driver and Passenger,
On - Driver, or On - Passenger.
Auto Mirror Folding
When on, the outside mirrors will
automatically fold or unfold when the
Remote Keyless Entry (RKE)
transmitter
QorKbutton is pressed
and held. See Folding Mirrors 033.
Select Off or On. Auto Wipe in Reverse Gear
When on and the front wiper is on,
the rear wiper will automatically
activate when the vehicle is shifted to
R (Reverse).
Select Off or On.
Lighting
Select the Lighting menu and the
following may display:
.
Vehicle Locator Lights
. Exit Lighting
Vehicle Locator Lights
This feature will flash the exterior
lamps and allows some of the exterior
lamps and most of the interior lamps
to turn on briefly when
Kon the
Remote Keyless Entry (RKE)
transmitter is pressed to locate the
vehicle.
Select On or Off.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
142 INSTRUMENTS AND CONTROLS
Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn the heated seats on
when using remote start on cold days.
Select Off or On.
Remote Window Operation
This allows the windows to be opened
when pressing
Kon the RKE
transmitter. See Remote Keyless Entry
(RKE) System Operation 08.
Select Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
Select Off, All Doors, or Driver Door.
Passive Door Lock
This allows passive locking to be
turned on or off and selects feedback.
See Remote Keyless Entry (RKE) System
Operation 08.
Select Off, On with Horn Chirp, or On. Remote Left in Vehicle Alert
This feature sounds an alert when the
RKE transmitter is left in the vehicle.
This menu also enables Remote No
Longer in Vehicle Alert.
Select Off or On.
Bluetooth
Select and the following may display:
.
Pair New Device
. Device Management
. Ringtones
. Voice Mail Numbers
. Text Message Alerts
Pair New Device
Select to pair a new device. See
“Pairing” under“Bluetooth
(Infotainment Controls)” in the
infotainment manual.
Device Management
Select to connect to a different phone
source, disconnect a phone, or delete
a phone. Ringtones
Select to change the ring tone for the
specific phone. The phone does not
need to be connected to change the
ring tone.
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones. To
change the voice mail number, select
EDIT. Type a new number, then
select SAVE.
Text Message Alerts
This feature allows text messages to
be received. See
“Text Messaging”
under “Phone ”in the infotainment
manual.
Select Off or On.
Apple CarPlay
Select and the following may display:
. Apple CarPlay
. Manage Apple CarPlay Devices

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
154 LIGHTING
Reading Lamps
There are reading lamps in the
overhead console and the headliner,
if equipped. To operate, the ignition
must be on or in ACC/ACCESSORY,
or using Retained Accessory
Power (RAP).
Pressmornnext to each reading
lamp to turn it on or off.
Lighting Features
Entry Lighting
Some exterior lamps and the interior
lamps turn on briefly at night, or in
areas with limited lighting, when
Kis
pressed on the Remote Keyless Entry
(RKE) transmitter. When a door is
opened, the interior lamps come on if
the dome lamp control is in the DOOR
position. After about 30 seconds the
exterior lamps turn off. Entry lighting
can be disabled manually by changing
the ignition out of the OFF position,
or by pressing the RKE transmitter
Q
button.
This feature can be changed. See
“Vehicle Locator Lights” underVehicle
Personalization 0136.
Exit Lighting
Some exterior lamps and interior
lamps come on at night, or in areas
with limited lighting, when the driver
door is opened after the ignition is
turned off. The exterior lamps and

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
184 DRIVING AND OPERATING
Ignition Positions
The vehicle is equipped with Keyless
Access and has pushbutton start.
The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference to
the Keyless Access system. SeeRemote
Keyless Entry (RKE) System Operation
0 8.
To shift out of P (Park), the vehicle
must be on or in service mode, and
the brake pedal must be applied. Stopping the Engine/LOCK/OFF (No
Indicator Lights) :
When the vehicle
is stopped, press ENGINE START/
STOP once to turn the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory Power
(RAP) 0188.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the message
SHIFT TO PARK in the Driver
Information Center (DIC). When the
vehicle is shifted into P (Park), the
ignition will turn off.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake and
steering systems and disable the
airbags.
The vehicle may have an electric
steering column lock. The lock is
activated when the ignition is turned
off and either front door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with the wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
off. On vehicles with an
automatic transmission, the shift
lever must be in P (Park) to turn
the ignition off.
4. Set the parking brake. See Parking Brake 0200 or
Electric Parking Brake 0201.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
186 DRIVING AND OPERATING
Starting Procedure
1. With the Keyless Access system,the RKE transmitter must be in
the vehicle. Press ENGINE
START/STOP with the brake
pedal applied. When the engine
begins cranking, let go of the
button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, the Driver
Information Center (DIC) will
display a message.
Caution
Cranking the engine for long
periods of time, by trying to start
the engine immediately after
cranking has ended, can overheat
and damage the cranking motor,
(Continued)
Caution (Continued)
and drain the battery. Wait at least
15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below −18 °C
or 0 °F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there
as you press ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try, to
allow the cranking motor to cool
down. When the engine starts,
let go of the button, and the
accelerator. If the vehicle starts
briefly but then stops again, do
the same thing. This clears the
extra gasoline from the engine.
Do not race the engine
immediately after starting it.
Operate the engine and transmission gently until the oil
warms up and lubricates all
moving parts.
Engine Heater
{Warning
Do not plug in the engine block
heater while the vehicle is parked in
a garage or under a carport.
Property damage or personal injury
may result. Always park the vehicle
in a clear open area away from
buildings or structures.
If equipped, the engine heater can
provide easier starting and better fuel
economy during engine warm-up in
cold weather conditions at or below
−18 °C (0 °F). Vehicles with an engine
heater should be plugged in at least
four hours before starting. There may
be an internal thermostat in the plug
end of the cord, which will prevent
engine heater operation at
temperatures above −18 °C (0 °F).

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 193
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal driving.
If more power is needed for passing,
press the accelerator pedal down.
Use D (Drive) and Tow/Haul Mode
when towing a trailer, carrying a
heavy load, driving on steep hills,
or driving off-road. Shift the
transmission to a lower gear selection
if the transmission shifts too often.
Downshifting the transmission in
slippery road conditions could result
in skidding. See “Skidding”underLoss
of Control 0170. The vehicle has a shift stabilization
feature that adjusts the transmission
shifting to the current driving
conditions in order to reduce rapid
upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an upshift,
if the engine is able to maintain
vehicle speed by analyzing things such
as vehicle speed, throttle position, and
vehicle load. If the shift stabilization
feature determines that a current
vehicle speed cannot be maintained,
the transmission does not upshift and
instead holds the current gear.
In some cases, this could appear to be
a delayed shift, however the
transmission is operating normally.
The transmission uses adaptive shift
controls. The adaptive shift control
process continually compares key shift
parameters to pre-programmed ideal
shifts stored in the transmission’s
computer. The transmission
constantly makes adjustments to
improve vehicle performance
according to how the vehicle is being
used, such as with a heavy load or
when the temperature changes.
During this adaptive shift control process, shifting might feel different
as the transmission determines the
best settings.
When temperatures are very cold, the
transmission's gear shifting could be
delayed providing more stable shifts
until the engine warms up. Shifts
could be more noticeable with a cold
transmission. This difference in
shifting is normal.
L :
This position allows selection of a
range of gears appropriate for current
driving conditions. If equipped, see
“Range Selection Mode ”under Manual
Mode 0194.
Caution
Spinning the tires or holding the
vehicle in one place on a hill using
only the accelerator pedal may
damage the transmission. The
repair will not be covered by the
vehicle warranty. If the vehicle is
stuck, do not spin the tires. When
stopping on a hill, use the brakes to
hold the vehicle in place.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 257
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag initiators,
seat belt pretensioners, and lithium
batteries contained in electronic keys,
may contain perchlorate materials.
Perchlorate Material–special
handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered by
the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM certified
parts, including control module or
software modifications, is not covered
under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle using
genuine GM Accessories installed by a
dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 077.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have the
proper knowledge, service manual,
tools, or parts. Always follow
owner’s manual procedures and
consult the service manual for your
vehicle before doing any
service work.
If doing some of your own service
work, use the proper service manual.
It tells you much more about how to
service the vehicle than this manual
can. To order the proper service
manual, see Publication Ordering
Information 0365.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 289
FusesUsage
15 –
16 Discrete logic ignition sensor
17 Video processing module/Virtual key
module
18 Mirror window module
19 Body control module 1
20 Front bolster
21 –
22 –
23 –
24 HVAC ignition/AUX HVAC ignition
25 Instrument cluster/ Ignition sensing
diagnostic module
ignition
26 Tilt column/Tilt column lock 1/SEO 1/
SEO 2
27 Data link connector/ Driver seat module Fuses
Usage
28 Passive locking, Passive theft-deterrent/HVAC
battery
29 Content theft deterrent
30 –
31 –
32 –
33 SEO/Left heated seat
34 Park enable/Electric adjustable pedal
35 –
36 Miscellaneous run crank loads
37 Heated steering wheel
38 Steering column lock 2
39 Instrument cluster battery
40 –
41 –
42 Euro trailer
43 Left door Fuses
Usage
44 Driver power seat
45 –
46 Right heated, cooled, or ventilated seat
47 Left heated, cooled, or ventilated seat
48 –
49 –
Relays Usage
50 Accessory power outlet 2
51 –
52 Retained accessory power
53 Miscellaneous run crank
54 –
55 –
56 –

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
314 VEHICLE CARE
1. Open the hoist shaft accessdoor (3) on the bumper to access
the spare tire lock (6).
If equipped with a hitch cover,
turn the hitch cover retainers
counterclockwise and pull the
cover downward to remove it
before removing the hoist shaft
access door.
2. To remove the spare tire lock (6), insert the key located inside the
remote, turn it clockwise, and
then pull it straight out.3. Assemble the two jack handleextensions (4) and wheel
wrench (5), as shown.
4. Insert the open end of theextension (7) through the hole in
the rear bumper (8) (hoist shaft
access hole).
Be sure the hoist end of the
extension (7) connects to the
hoist shaft. The ribbed square
end of the extension is used to
lower the spare tire.
5. Turn the wheel wrench counterclockwise to lower the
spare tire to the ground.
Continue to turn the wheel
wrench until the spare tire can
be pulled out from under the
vehicle.
6. Pull the spare tire out from under the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
328 VEHICLE CARE
Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage to
the vehicle.
6. Disconnect the negative battery cable at the battery and secure
the nut and bolt. Cover the
negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
7. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur.
8. Move the steering wheel to make sure the steering column is
unlocked.
9. With a foot on the brake pedal, release the parking brake. 10. If equipped with Keyless Access,
keep the RKE transmitter outside
of the vehicle, and manually lock
the doors. Access the vehicle as
if it has a dead RKE transmitter
battery, by using the key in the
door lock.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to P (Park).
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition on with the engine off. Shift the transfer case
out of N (Neutral) to 2m. See
“Shifting out of N (Neutral)”
under Four-Wheel Drive 0196.
See your dealer if the transfer
case cannot be shifted out of
N (Neutral).
6. Check that the vehicle is in 2
m
by starting the engine and
shifting the transmission to R (Reverse) and then to D
(Drive). There should be
movement of the vehicle while
shifting.
7. Shift the transmission to P (Park) and turn off the ignition.
8. Disconnect the vehicle from the tow vehicle.
9. Release the parking brake.
10. Reset any lost presets. The outside temperature display
will default to 0 °C (32 °F) but
will reset with normal usage.
Dolly Towing