maintenance CADILLAC ESCALADE 2020 Service Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
348 SERVICE AND MAINTENANCE
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver optimal
wear and performance.
.Signs that the alignment may need
to be adjusted include pulling,
improper vehicle handling,
or unusual tire wear.
. Your dealer has the required
equipment to ensure proper wheel
alignment. Windshield
For safety, appearance, and the best
viewing, keep the windshield clean
and clear.
.
Signs of damage include scratches,
cracks, and chips.
. Trained dealer technicians can
inspect the windshield and
recommend proper replacement if
needed. Wiper Blades
Wiper blades need to be cleaned and
kept in good condition to provide a
clear view.
.
Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and replace
them when needed.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SERVICE AND MAINTENANCE 349
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification, including fluids or lubricants not listed here,
can be obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON ULV Automatic Transmission Fluid. Chassis Lubrication Chassis Lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System0266.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil0261.
Front Axle (4WD Only) and Rear Axle. See your dealer. Hydraulic Brake System DOT 3 Hydraulic Brake Fluid.
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Power Assist Steps,
Liftgate Hinges, and Fuel Door Hinge. Multi-Purpose Lubricant. See your dealer.
Transfer Case DEXRON-VI Automatic Transmission Fluid.
Weatherstrip Conditioning Weatherstrip lubricant. See your dealer.
Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
350 SERVICE AND MAINTENANCE
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 22845992 A3181C
Oil Filter 12690385 PF63E
Passenger Compartment Air Filter 23281440 CF188
Spark Plugs 12622441 41-114
Wiper Blades
Front Driver Side –55 cm (21.7 in) 84613732 —
Front Passenger Side –55 cm (21.7 in) 84613732 —
Rear –33 cm (13.0 in) 22956295 —

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SERVICE AND MAINTENANCE 351
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of
services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Maintenance Stamp Services Performed

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CUSTOMER INFORMATION 359
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows access to videos, articles, and
vehicle health specific to your Cadillac
as well as your OnStar Account
information all in one place.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and Vehicle Diagnostic
Information. Schedule service
appointments.
I: View printable dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 352.
H:Compare and shop for Cadillac
and OnStar plans and services. View
GM Card and SiriusXM information (if
equipped).
F: Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
mycadillac.ca
Visit the Cadillac Owner Centre at
mycadillac.ca (English) or
my.cadillac.ca (French) to access
similar benefits to the U.S. site.
GM Mobility
Reimbursement Program
This program is available to qualified
applicants for cost reimbursement, up
to certain limits, of eligible
aftermarket adaptive equipment
required for the vehicle, such as hand
controls or a wheelchair/scooter lift
for the vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CUSTOMER INFORMATION 365
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CONNECTED SERVICES 379
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for details
and system limitations. Features are
subject to change. For updates on
feature capabilities, see
my.cadillac.com. Message and data
rates may apply.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
380 INDEX
IndexA
Accessories and Modifications . . . . . 257
Accessory Power . . . . . . . . . . . . . . . . . . . . 188
Active Fuel Management . . . . . . . . . . . 190
Adaptive Cruise Control . . . . . . . . . . . . 210
Add-On Electrical Equipment . . . . . . 253
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . 43
Air Cleaner/Filter, Engine . . . . . . . . . . 265
Air Conditioning . . . . . . . . . . . . . . .157, 162
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 164
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
How Does an Airbag Restrain? . . . . . 71
Passenger Sensing System . . . . . . . . . 73
What Makes an Airbag Inflate? . . . . 71
What Will You See after anAirbag Inflates? . . . . . . . . . . . . . . . . . . . 72
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . . . . . 69
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Passenger Status Indicator . . . . . . . 120
Readiness Light . . . . . . . . . . . . . . . . . . . 120
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
System Check . . . . . . . . . . . . . . . . . . . . . . . 67
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . 28
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 230
Side Blind Zone (SBZA) . . . . . . . . . . 230
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 292
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . 293
Antilock Brake System (ABS) . . . . . . 200 Warning Light . . . . . . . . . . . . . . . . . . . . 124
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Armrest Storage . . . . . . . . . . . . . . . . . . . . . 101
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Assistance Systems for Driving . . . . 225
Assistance Systems for Parking
and Backing . . . . . . . . . . . . . . . . . . . . . . . 219

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
384 INDEX
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 321
FusesEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 285, 287
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
G
Garage Door Opener . . . . . . . . . . . . . . . . 145Programming . . . . . . . . . . . . . . . . . . . . . . 145
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 277
Gauges Engine Coolant Temperature . . . . 118
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Speedometer . . . . . . . . . . . . . . . . . . . . . . 117
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 118
Trip Odometer . . . . . . . . . . . . . . . . . . . . 117
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 114
General Information Service and Maintenance . . . . . . . . 338
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 256
Glass Replacement . . . . . . . . . . . . . . . . . 277 Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
H
Hazard Warning Flashers . . . . . . . . . . 152
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 41
Head-up Display . . . . . . . . . . . . . . . . . . . . 132
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 151
Bulb Replacement . . . . . . . . . . . . . . . . 279
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 150
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 150
High-Beam On Light . . . . . . . . . . . . . . 128
High/Low Beam Changer . . . . . . . . . 150
Lamps On Reminder . . . . . . . . . . . . . . 129
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Steering Wheel . . . . . . . . . . . . . . . . . . . . 105
Heated and Cooled Front Seats . . . . . 49
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Heating . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
High-Beam On Light . . . . . . . . . . . . . . . . 128
High-Speed Operation . . . . . . . . . . . . . . 299 Hill and Mountain Roads . . . . . . . . . . 176
Hill Start Assist (HSA) . . . . . . . . . . . . . 202
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How to Wear Seat Belts Properly . . . 58
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 184
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 126
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Information Publication Ordering . . . . . . . . . . . . . 365
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 156
Infotainment System . . . . . . . . . . . . . . . 369
Instrument Cluster . . . . . . . . . . . . . . . . . 115
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel Overview . . . . . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . . . 34
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 322

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
386 INDEX
Lumbar Adjustment . . . . . . . . . . . . . . . . . 43Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 43
M
Magnetic Ride Control . . . . . . . . . . . . . 206
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 346
Maintenance Schedule . . . . . . . . . . . . . 339 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 349
Transfer Case . . . . . . . . . . . . . . . . . . . . . 196
Malfunction Indicator Lamp . . . . . . . 121
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 194
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 45
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . 136
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 136
Mirror Child-View . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . 34
Mirrors Automatic Dimming Rearview . . . . . 34
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Mirrors (cont'd)
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 33
Mirrors, Interior Rearview . . . . . . . . . . . 34
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Driver Control . . . . . . . . . . . . . . . . . . . . . 205
Monitor System, Tire Pressure . . . . . 299
N
Navigation Connected Services . . . . . . . . . . . . . . . 377
Net, Convenience . . . . . . . . . . . . . . . . . . . 102
New Vehicle Break-In . . . . . . . . . . . . . . . 183
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Engine Oil Life System . . . . . . . . . . . 263
Pressure Light . . . . . . . . . . . . . . . . . . . . . 128
Older Children, Restraints . . . . . . . . . . . 79
Online Owner Center . . . . . . . . . . . . . . . 359
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
OnStar Additional Information . . . . 372 OnStar Emergency . . . . . . . . . . . . . . . . . . 371
OnStar Overview . . . . . . . . . . . . . . . . . . . . 370
OnStar Security . . . . . . . . . . . . . . . . . . . . . 371
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Overheating, Engine . . . . . . . . . . . . . . . . 269
Overview Instrument Panel . . . . . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . . . . . 189
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 276
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Over Things That Burn . . . . . . . . . . . 190
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . 219
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Passenger Sensing System . . . . . . . . . . 73
Perchlorate Materials
Requirements, California . . . . . . . . . 257