ad blue CADILLAC ESCALADE 2020 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 35
{Warning
The Rear Camera Mirror (RCM) has
a limited view. Portions of the road,
vehicles, and other objects may not
be seen. Do not drive or park the
vehicle using only this camera.
Objects may appear closer than
they are. Check the outside mirrors
or glance over your shoulder when
making lane changes or merging.
Failure to use proper care may
result in injury, death, or vehicle
damage.
The camera that provides the Rear
Camera Mirror (RCM) image is above
the license plate, next to the Rear
Vision Camera (RVC).
To clean the rear camera, seeRear
Window Wiper/Washer 0107. Troubleshooting
If the tab is in the rearward position
and a blue screen and
dare displayed
in the mirror and the display shuts
off, see your dealer for service.
The RCM may not work properly or
display a clear image if:
. There is glare from the sun or
headlamps. This may obstruct
objects from view.
. Dirt, snow, or other debris blocks
the camera lens. Clean the lens
with a soft damp cloth.
. The back of the vehicle has been
damaged and the position and
mounting angle of the camera has
changed.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 49
5. To activate massage at lastmassage type and intensity
settings or to turn massage off,
press the massage On/Off
control (2).
Heated and Cooled Front
Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To reduce
the risk of burns, use care when
using the seat heater, especially for
long periods of time. Do not place
anything on the seat that insulates
against heat, such as a blanket,
cushion, cover, or similar item. This
may cause the seat heater to
overheat. An overheated seat heater
may cause a burn or may damage
the seat.To operate, the engine must be
running.
Press
Ior+to heat the driver or
passenger seatback only.
Press
Jorzto heat the driver or
passenger seat cushion and seatback.
Press
Cor{to cool the driver or
passenger seat.
When this feature is off, the heated
and cooled seat symbols on the
buttons are white. When a heated seat
is turned on, the symbol turns red.
When a cooled seat is turned on, the
symbol turns blue. Press the button once for the highest
setting. With each press of the button,
the seat will change to the next lower
setting, and then to the off setting.
The indicator lights next to the
buttons indicate three for the highest
setting and one for the lowest. If the
heated seats are on high for an
extended time, their level may
automatically be lowered.
The passenger seat may take longer to
heat up.
Remote Start Auto Heated and
Cooled Seats
During a remote start, the heated or
cooled seats will turn on if enabled in
vehicle personalization. When it is
cold outside, the heated seats turn on;
when it is hot outside, the cooled
seats turn on. The seats will continue
to operate depending on the vehicle's
internal temperature. If auto heated or
cooled seats are not equipped or
enabled, seat operation is canceled
when the ignition is turned on. Press
the heated or cooled seat button to
use the heated or cooled seats after

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INSTRUMENTS AND CONTROLS 137
.Video Voice-Over
. Valet Mode
. Teen Driver
. Radio
. Vehicle
. Bluetooth
. Apple CarPlay
. Android Auto
. Voice
. Display
. Rear Camera
. Return to Factory Settings
. Software Information
. Wi-Fi
Detailed information for each menu
follows.
Time and Date
Manually set the time and date. See
Clock 0109.
Rear Seat Reminder
This allows for a chime and a message
when the rear door has been opened
before or during operation of the
vehicle.
Select Off or On.
Language
Select Language, then select from the
available language(s).
The selected language will display on
the system, and voice recognition will
reflect the selected language.
Video Voice-Over
When activated, the Rear Seat
Infotainment (RSI) system will read
aloud menu titles, menu listings,
pop-ups, alerts, and file titles from
audio and video media.
Select Off or On.
Valet Mode
This will lock the infotainment system
and steering wheel controls. It may
also limit access to vehicle storage
locations, if equipped. To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or
unlock the system. Touch Back to go
back to the previous menu.
Teen Driver
See “Teen Driver” under“Settings ”in
the infotainment manual.
Radio
Select to display the Radio menu and
the following may display:
. Manage Favorites
. Number of Favorites Shown
. Audible Touch Feedback
. Bose AudioPilot
. Auto Volume
. Maximum Startup Volume

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
142 INSTRUMENTS AND CONTROLS
Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn the heated seats on
when using remote start on cold days.
Select Off or On.
Remote Window Operation
This allows the windows to be opened
when pressing
Kon the RKE
transmitter. See Remote Keyless Entry
(RKE) System Operation 08.
Select Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
Select Off, All Doors, or Driver Door.
Passive Door Lock
This allows passive locking to be
turned on or off and selects feedback.
See Remote Keyless Entry (RKE) System
Operation 08.
Select Off, On with Horn Chirp, or On. Remote Left in Vehicle Alert
This feature sounds an alert when the
RKE transmitter is left in the vehicle.
This menu also enables Remote No
Longer in Vehicle Alert.
Select Off or On.
Bluetooth
Select and the following may display:
.
Pair New Device
. Device Management
. Ringtones
. Voice Mail Numbers
. Text Message Alerts
Pair New Device
Select to pair a new device. See
“Pairing” under“Bluetooth
(Infotainment Controls)” in the
infotainment manual.
Device Management
Select to connect to a different phone
source, disconnect a phone, or delete
a phone. Ringtones
Select to change the ring tone for the
specific phone. The phone does not
need to be connected to change the
ring tone.
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones. To
change the voice mail number, select
EDIT. Type a new number, then
select SAVE.
Text Message Alerts
This feature allows text messages to
be received. See
“Text Messaging”
under “Phone ”in the infotainment
manual.
Select Off or On.
Apple CarPlay
Select and the following may display:
. Apple CarPlay
. Manage Apple CarPlay Devices

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
LIGHTING 149
IntelliBeam System
If equipped, this system turns the
vehicle's high-beam headlamps on and
off according to surrounding traffic
conditions.
The system turns the high-beam
headlamps on when it is dark enough
and there is no other traffic present.
This
blight comes on in the
instrument cluster when the
IntelliBeam system is enabled.
Turning On and Enabling IntelliBeam
To enable the IntelliBeam system,
activate the high/low-beam changer
on then off within two seconds while
the exterior lamp control is in AUTO
or
2.
Driving with IntelliBeam
The system only activates the high
beams when driving over 40 km/h
(25 mph).
The blue high-beam on light appears
on the instrument cluster when the
high beams are on. There is a sensor near the top center
of the windshield, which automatically
controls the system. Keep this area of
the windshield clear of debris to allow
for best system performance.
The high-beam headlamps remain on,
under the automatic control, until one
of the following situations occurs:
.
The system detects an
approaching vehicle's headlamps.
. The system detects a preceding
vehicle's taillamps.
. The outside light is bright enough
that high-beam headlamps are not
required.
. The vehicle's speed drops below
20 km/h (12 mph).
. The IntelliBeam system can be
disabled by the high/low-beam
changer or the flash-to-pass
feature. If this happens, the high/
low-beam changer must be
activated on then off within
two seconds to reactivate the
IntelliBeam system. The
instrument cluster light will come
on to indicate the IntelliBeam is reactivated. See
Headlamp High/
Low-Beam Changer 0150 and
Flash-to-Pass 0150.
The high beams may not turn off
automatically if the system cannot
detect other vehicle's lamps because
of any of the following:
. The other vehicle's lamps are
missing, damaged, obstructed from
view, or otherwise undetected.
. The other vehicle's lamps are
covered with dirt, snow, and/or
road spray.
. The other vehicle's lamps cannot
be detected due to dense exhaust,
smoke, fog, snow, road spray, mist,
or other airborne obstructions.
. The vehicle's windshield is dirty,
cracked, or obstructed by
something that blocks the view of
the light sensor.
. The vehicle is loaded such that the
front end points upward, causing
the light sensor to aim high and
not detect headlamps and
taillamps.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 213
Increasing Speed While ACC is at a
Set Speed
Do one of the following:
.Use the accelerator to get to the
higher speed. Press SET– down.
Release the control and the
accelerator pedal. The vehicle will
now cruise at the higher speed.
When the accelerator pedal is
pressed, ACC will not brake
because it is overridden. The ACC
indicator will turn blue on the
instrument cluster.
. Press and hold +RES up until the
desired set speed appears on the
display, then release it.
. To increase speed in small
increments, briefly press +RES up.
For each press, the vehicle speed
increases by 1 km/h (1 mph).
. To increase speed in larger
increments, press and briefly hold
+RES up. For each press, the
vehicle speed increases by
5 km/h (5 mph). When it is determined there is no
vehicle ahead or the vehicle ahead is
beyond the selected following gap, the
vehicle speed will increase to the set
speed.
The set speed can also be increased
while the vehicle is stopped.
.
If stopped with the brake applied,
press RES+ until the desired set
speed is displayed.
. If ACC is holding the vehicle at a
stop and there is another vehicle
directly ahead, pressing RES+ will
increase the set speed. Pressing
RES+ when there is no longer a
vehicle ahead will cause ACC to
resume.
Reducing Speed While ACC is at a
Set Speed
Do one of the following:
. Use the brake to get to the desired
lower speed. Release the brake and
press SET– . The vehicle will now
cruise at the lower speed.
. Press and hold SET– down until
the desired lower speed is reached,
then release it. .
To decrease speed in smaller
increments, briefly press SET−
down. For each press, the vehicle
speed increases by 1 km/h (1 mph).
. To decrease speed in larger
increments, press and briefly hold
SET− down. For each press, the
vehicle speed decreases by
5 km/h (5 mph).
. To decrease speed while the
vehicle is stopped, press SET−
until the desired set speed is
displayed.
Selecting the Follow Distance Gap
When a slower moving vehicle is
detected ahead within the selected
following gap, ACC will adjust the
vehicle's speed and attempt to
maintain the follow distance gap
selected.
Press
[on the steering wheel to
adjust the following gap. Each press
cycles the gap button through three
settings: Far, Medium, or Near.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
216 DRIVING AND OPERATING
{Warning
If ACC has stopped the vehicle, and
if ACC is disengaged, turned off,
or canceled, the vehicle will no
longer be held at a stop. The vehicle
can move. When ACC is holding the
vehicle at a stop, always be
prepared to manually apply the
brakes.
{Warning
Leaving the vehicle without placing
it in P (Park) can be dangerous. Do
not leave the vehicle while it is
being held at a stop by ACC. Always
place the vehicle in P (Park) and
turn off the ignition before leaving
the vehicle.ACC Override
If using the accelerator pedal while
ACC is active, the ACC indicator turns
blue on the instrument cluster. ACC
will resume operation when the
accelerator pedal is not being pressed.
{Warning
The ACC will not automatically
apply the brakes if your foot is
resting on the accelerator pedal.
You could crash into a vehicle
ahead of you.
Curves in the Road
{Warning
On curves, ACC may not detect a
vehicle ahead in your lane. You
could be startled if the vehicle
accelerates up to the set speed,
especially when following a vehicle
exiting or entering exit ramps. You
could lose control of the vehicle or
crash. Do not use ACC while driving (Continued)
Warning (Continued)
on an entrance or exit ramp. Always
be ready to use the brakes if
necessary.
{Warning
On curves, ACC may respond to a
vehicle in another lane, or may not
have time to react to a vehicle in
your lane. You could crash into a
vehicle ahead of you, or lose control
of your vehicle. Give extra attention
in curves and be ready to use the
brakes if necessary. Select an
appropriate speed while driving in
curves.
ACC may operate differently in a
sharp curve. It may reduce the vehicle
speed if the curve is too sharp.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
250 DRIVING AND OPERATING
chains may be provided by the hitch
manufacturer or by the trailer
manufacturer.
Cross the safety chains under the
tongue of the trailer to help prevent
the tongue from contacting the road if
it becomes separated from the hitch.
Always leave just enough slack so the
combination can turn. Never allow
safety chains to drag on the ground.
Trailer Brakes
Loaded trailers over 900 kg (2,000 lb)
must be equipped with brake systems
and with brakes for each axle. Trailer
braking equipment conforming to
Canadian Standards Association (CSA)
requirement CAN3-D313, or its
equivalent, is recommended.
State or local regulations may require
trailers to have their own braking
system if the loaded weight of the
trailer exceeds certain minimums that
can vary from state to state. Read and
follow the instructions for the trailer
brakes so they are installed, adjusted,
and maintained properly. Never
attempt to tap into your vehicle's
hydraulic brake system. If you do,both the vehicle anti-lock brakes and
the trailer brakes may not function,
which could result in a crash.
Trailer Wiring Harness
The seven-pin trailer connector is
mounted in the bumper. This
connector can be plugged into a
seven-pin universal heavy-duty trailer
connector available through your
dealer.
Use only a round, seven-wire
connector with flat blade terminals
meeting SAE J2863 specifications for
proper electrical connectivity.
The seven-wire harness contains the
following trailer circuits:
.
Yellow/Grey: Left Stop/Turn Signal
. Green/Violet: Right Stop/Turn
Signal
. Grey/Brown: Taillamps
. White: Ground
. White/Green: Back-up Lamps
. Red/Green: Battery Feed
. Dark Blue: Trailer Brake To help charge a remote (non-vehicle)
battery, press the Tow/Haul Mode
button at the end of the shift lever.
If the trailer is too light for Tow/Haul
Mode, turn on the headlamps to help
charge the battery.
Electric Brake Control Wiring
Provisions
These wiring provisions are included
with the vehicle as part of the trailer
wiring package. These provisions are
for an electric brake controller.
The harness should be installed by
your dealer or a qualified service
center.
Refer to the aftermarket electric trailer
brake controller owner's manual to
determine wire color coding of the
electric trailer brake controller. The
wire colors on the brake controller
may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are
working at the beginning of each trip,
and periodically on longer trips.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
368 CUSTOMER INFORMATION
collect this information to provide,
evaluate, improve, and troubleshoot
our products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic access
or control is important to GM. GM
maintains appropriate security
standards, practices, guidelines and
controls aimed at defending the
vehicle and the vehicle service
ecosystem against unauthorized
electronic access, detecting possible
malicious activity in related networks,
and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner.
Security incidents could impact your
safety or compromise your private
data. To minimize security risks,
please do not connect your vehicle
electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such
as Bluetooth, WIFI or similar
technology). In the event you suspect
any security incident impacting yourdata or the safe operation of your
vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event
data recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle,
data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The EDR
in this vehicle is designed to record
such data as:
.
How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/or
brake pedal; and,
. How fast the vehicle was traveling. These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note
EDR data are recorded by your vehicle
only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions
and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information
if they have access to the vehicle or
the EDR.
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the
lessee; in response to an official

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
370 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 370
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 371
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 372
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.