climate control CADILLAC ESCALADE 2020 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Infotainment System . . . . . . . . . . . . . 156
Climate Controls . . . . . . . . . . . . . . . . . . 157
Driving and Operating . . . . . . . . . . . . 166
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . 338
Technical Data . . . . . . . . . . . . . . . . . . . . 352
Customer Information . . . . . . . . . . . . 356
Reporting Safety Defects . . . . . . . . . 366
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Connected Services . . . . . . . . . . . . . . . 377
Index . . . . . . . . . . . . . . . . . . . . . . . . 380

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
6 INTRODUCTION
1.Air Vents 0163.
2. Head-Up Display (HUD) 0132 (If
Equipped).
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0152.
Windshield Wiper/Washer 0105.
Rear Window Wiper/Washer
0 107.
4. Hazard Warning Flashers 0152.
5. Instrument Cluster 0115.
6. Shift Lever. See Automatic
Transmission 0191.
Tow/Haul Mode Selector Button.
See Tow/Haul Mode 0195.
Range Selection Mode Buttons (If
Equipped). See Manual Mode
0 194.
7. Magnetic Ride Control Button. See Magnetic Ride Control 0206.
Pedal Adjust Switch (If
Equipped). See Adjustable Throttle
and Brake Pedal 0183.
Traction Control/Electronic
Stability Control 0203. 8. Light Sensor. See
Automatic
Headlamp System 0151.
9. Infotainment 0156.
10. Glove Box Button. See Glove Box
0 100.
Lane Keep Assist (LKA) 0232 (If
Equipped).
Park Assist Button. See
Assistance Systems for Parking or
Backing 0219.
11. Dual Automatic Climate Control
System 0157.
Instrument Panel Storage 0100.
12. CD Player. See the infotainment manual.
13. ENGINE START/STOP Button. SeeIgnition Positions 0184.
14. Steering Wheel Controls 0105.
Driver Information Center (DIC)
Controls. See Driver Information
Center (DIC) 0130.
15. Horn 0105.
16. Steering Wheel Adjustment 0105.
17. Hood Release. See Hood0258. 18.
Cruise Control 0207 (If
Equipped).
Adaptive Cruise Control 0210 (If
Equipped).
Forward Collision Alert (FCA)
System 0226 (If Equipped).
Heated Steering Wheel 0105 (If
Equipped).
Phone Button. See the
infotainment manual.
19. Automatic Transfer Case Knob (If Equipped). See Four-Wheel Drive
0 196.
20. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0121.
21. Electric Parking Brake 0201 (If
Equipped).
22. Exterior Lamp Controls 0148.
23. Instrument Panel Illumination
Control 0153.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 15
2. Separate the two halves of thetransmitter using a flat tool
inserted into the bottom center
of the transmitter. Do not use
the key slot.3. Remove the old battery. Do notuse a metal object.
4. Insert the new battery on the back housing, positive side facing
down. Replace with a CR2032 or
equivalent battery.
5. Align the front and back housing then snap the transmitter
together.
6. Reinsert the key.
Remote Vehicle Start
The climate control system will come
on when the vehicle is started
remotely depending on the outside
temperature.
The rear defog and heated and
cooled seats, if equipped, may
also come on. See Heated and Cooled
Front Seats 049 and
Vehicle Personalization 0136.
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the vehicle
is low on fuel. The vehicle could run
out of fuel.
The vehicle cannot be remote
started if:
. The transmitter is in the vehicle.
. The vehicle is not off.
. The hood is not closed.
. There is an emission control
system malfunction and the
malfunction indicator lamp is on.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
16 KEYS, DOORS, AND WINDOWS
.The hazard flashers are on.
. Two remote vehicle starts or a
start with an extension have
already been used.
. The vehicle is not in P (Park).
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
less while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE) System 08
or
Vehicle Personalization 0136.
Starting the Engine Using Remote
Start
1. Press and release
Q.
2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds. When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. Repeat
Steps 1 and 2 for one 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be extended
by 15 minutes, for a total of
30 minutes, if during the first
15 minutes Steps 1 and 2 are repeated
while the engine is still running. An
extension can be requested
30 seconds after starting.
A maximum of two remote starts, or a
single start with an extension, is
allowed between ignition cycles.
The vehicle's ignition must be turned
on and then back off to use remote
start again. Canceling a Remote Start
To cancel a remote start, do one of
the following:
.
Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be dangerous.
. Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. The doors can be
unlocked and opened while
the vehicle is moving. The
chance of being thrown out of
the vehicle in a crash is
increased if the doors are not
locked. So, all passengers
should wear seat belts
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
20 KEYS, DOORS, AND WINDOWS
has not reduced, the driver door will
unlock and the horn will chirp three
times.
Lockout Protection can be manually
overridden with the driver door open
by pressing and holding
Qon the
power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is
turned on and the vehicle is off, the
driver door is open, and locking is
requested, all the doors will lock and
the driver door will remain open. The
Unlocked Door Anti-Lockout feature
can be turned on or off. SeeVehicle
Personalization 0136.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Press{to activate the safety locks on
the rear doors. The indicator light
comes on when activated.
Press
{again to deactivate the safety
locks.
Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle
if it is driven with the liftgate or
trunk/hatch open, or with any
objects that pass through the seal
between the body and the trunk/
hatch or liftgate. Engine exhaust
contains carbon monoxide (CO)
which cannot be seen or smelled.
It can cause unconsciousness and
even death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to a setting that
brings in only outside air and
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 21
Warning (Continued)
set the fan speed to the
highest setting. See“Climate
Control Systems” in the Index.
. If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.
See Engine Exhaust 0190.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
The power liftgate switch is on the
overhead console. The vehicle must be
in P (Park).
The modes are:
MAX : Opens to maximum height.
3/4 : Opens to a reduced height that
can be set from 3/4 to fully open. Use
to prevent the liftgate from opening
into overhead obstructions such as a
garage door or roof-mounted cargo.
The liftgate can be manually opened
all the way.
OFF : Opens manually only.
To power open or close the liftgate,
select MAX or 3/4 mode and then:

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 33
Folding Mirrors
Power Folding
1. Press{to fold the mirrors
inward.
2. Press
{again to return the
mirrors to the driving position.
Resetting the Power Folding Mirrors
Reset the power folding mirrors if:
. The mirrors are accidentally
obstructed while folding.
. They are accidentally manually
folded/unfolded. .
The mirrors will not stay in the
unfolded position.
. The mirrors vibrate at normal
driving speeds.
Fold and unfold the mirrors one time
using the mirror controls to reset
them to their normal position.
A popping noise may be heard during
the resetting of the power folding
mirrors. This sound is normal after a
manual folding operation.
Remote Mirror Folding
If equipped, press and holdQon the
RKE transmitter for approximately
one second to automatically fold the
exterior mirrors. Press and hold
Kon
the RKE transmitter for approximately
one second to unfold. See Remote
Keyless Entry (RKE) System Operation
0 8.
This feature is turned on or off
through vehicle personalization. See
Vehicle Personalization 0136.
Heated Mirrors
K
:Press to heat the outside mirrors.
See “Rear Window Defogger” under
Dual Automatic Climate Control System
0 157.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts to
a preselected position when the
vehicle is in R (Reverse). This allows
the curb to be seen when parallel
parking.
The mirror(s) return to the original
position when:
.
The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about 30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0136.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 51
The buttons are on the rear of the
center console.
With the engine running, press
Mor
Lto heat the left or right outboard
seat cushion. An indicator on the rear
climate control display appears when
this feature is on.
Press the button once for the highest
setting. With each press of the button,
the seat will change to the next lower
setting, and then to the off setting.
The indicator lights next to the
buttons indicate three for the highest
setting and one for the lowest. If the heated seats are on high for an
extended time, their level may
automatically be lowered.
Second Row Seats
The second row seats can be folded
for additional cargo space or folded
and tumbled for easy entry and exit to
the third row seat.
Reclining Seatbacks
To recline the seatback:
1. Lift the lever on the outboard
side of the seat. 2. Move the seatback to the desired
position, and then release the
lever to lock the seatback in
place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to the upright
position:
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
1. Lift the lever fully while applying pressure to the seatback, and the
seatback will return to the
upright position. If the lever is
lifted without applying pressure,
the seat will release to a folded
position.
2. Push and pull on the seatback to make sure it is locked.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
100 STORAGE
Storage
Storage Compartments
Storage Compartments . . . . . . . . . . 100
Instrument Panel Storage . . . . . . . . 100
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . 101
Sunglasses Storage . . . . . . . . . . . . . . . 101
Armrest Storage . . . . . . . . . . . . . . . . . . 101
Rear Storage . . . . . . . . . . . . . . . . . . . . . . 101
Center Console Storage . . . . . . . . . . 102
Additional Storage Features
Cargo Tie-Downs . . . . . . . . . . . . . . . . . 102
Convenience Net . . . . . . . . . . . . . . . . . 102
Roof Rack System
Roof Rack System . . . . . . . . . . . . . . . . 103
Storage Compartments
{Warning
Do not store heavy or sharp objects
in storage compartments. In a
crash, these objects may cause the
cover to open and could result in
injury.
Instrument Panel Storage
Touch the bottom of the climate
control system panel until the door
automatically starts to open. The
storage area may contain a USB port.
See the infotainment manual.
Keep the storage area door closed
while driving.
Touch the bottom of the climate
control system again until the door
automatically starts to close.
Glove Box
To open, press the button. Close the
glove box manually.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
138 INSTRUMENTS AND CONTROLS
Manage Favorites
This allows favorites to be edited. See
“Manage Favorites”in “Settings” under
“Radio ”in the infotainment manual.
Number of Favorites Shown
Touch to set the number of favorites
to display.
Select the desired number or select
Auto and the infotainment system will
automatically adjust the number of
favorites shown.
Audible Touch Feedback
This allows Audible Touch Feedback
to be turned on or off.
Select Off or On.
Bose AudioPilot
This allows Bose AudioPilot to be
turned on or off.
Select Off or On.
Auto Volume
This feature adjusts the volume based
on vehicle speed and ambient noise.
Select Off, Low, Medium-Low,
Medium, Medium-High, or High. Maximum Startup Volume
This feature sets the maximum
startup volume. If the vehicle is
started and the volume is greater than
this level, the volume is adjusted to
this level. To set the maximum
startup volume, touch + or
−to
increase or decrease.
Vehicle
Select and the following may display:
. Climate and Air Quality
. Collision/Detection Systems
. Comfort and Convenience
. Lighting
. Power Door Locks
. Remote Lock, Unlock, Start
Climate and Air Quality
Select and the following may display:
.Auto Fan Speed
. Auto Cooled Seats
. Auto Heated Seats
. Auto Defog
. Auto Rear Defog Auto Fan Speed
This feature will set the auto fan
speed.
Select Low, Medium, or High.
Auto Cooled Seats
When enabled, this feature will
automatically activate the cooled seats
at the level required by the interior
temperature. See
Heated and Cooled
Front Seats 049.
Select Off or On.
Auto Heated Seats
When the vehicle is on, this feature
will automatically activate the heated
seats at the level required by the
vehicle's interior temperature. See
Heated and Cooled Front Seats 049.
Select Off or On.
Auto Defog
When set to On, the auto defog comes
on when the climate control sensor
detects high interior humidity. Air will
be directed to the windshield.
Select Off or On.