service schedule CADILLAC ESCALADE 2020 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
78 SEATS AND RESTRAINTS
Your dealer and the service manual
have information about the location of
the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the front
outboard passenger position, which
includes sensors that are part of the
passenger's seat. The passenger
sensing system may not operate
properly if the original seat trim is
replaced with non-GM covers,
upholstery, or trim, or with GM
covers, upholstery, or trim designed
for a different vehicle. Any object,
such as an aftermarket seat heater or
a comfort enhancing pad or device,
installed under or on top of the seat
fabric, could also interfere with the
operation of the passenger sensing
system. This could either prevent
proper deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly turning
off the passenger airbag(s). See
Passenger Sensing System073. If the vehicle has rollover roof-rail
airbags, see
Different Size Tires and
Wheels 0307 for additional important
information.
If the vehicle must be modified
because you have a disability and you
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle is
modified for any other reason, call
Customer Assistance. See Customer
Assistance Offices 0358.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See Airbag
Readiness Light 0120.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag may
not work properly. Do not open or
break the airbag coverings. If there
are any opened or broken airbag
coverings, have the airbag covering
and/or airbag module replaced. For
the location of the airbags, see
Where Are the Airbags? 069. See
your dealer for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle. A damaged
airbag system may not properly
protect you and your passenger(s)
in a crash, resulting in serious
injury or even death. To help make
sure the airbag systems are working
properly after a crash, have them
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
128 INSTRUMENTS AND CONTROLS
problem is not corrected, the light will
come on at every ignition cycle. See
Tire Pressure Monitor Operation0300.
Engine Oil Pressure Light
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check the
oil level as soon as possible. Add oil
if required, but if the oil level is
within the operating range and the
oil pressure is still low, have the
vehicle serviced. Always follow the
maintenance schedule for changing
engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced by
your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle could
be low on oil and might have some
other system problem. See your dealer.
Low Fuel Warning Light
This light is near the fuel gauge and
comes on briefly when the ignition is
turned on as a check to show it is
working.
It also comes on when the fuel tank is
low on fuel. The light turns off when
fuel is added. If it does not, have the
vehicle serviced.
Security Light
The security light should come on
briefly as the engine is started. If it
does not come on, have the vehicle
serviced by your dealer. If the system
is working normally, the indicator
light turns off.
If the light stays on and the engine
does not start, there could be a
problem with the theft-deterrent
system. See Immobilizer Operation
0 31.
High-Beam On Light

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CLIMATE CONTROLS 165
4. Release the two tabs holding theservice door. Open the service
door and remove the old filter.
5. Install the new air filter.
6. Close the service door and secure the tabs.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system should only be serviced by trained and
certified technicians. The air
conditioning evaporator should never
be repaired or replaced by one from a
salvage vehicle. It should only be
replaced by a new evaporator to
ensure proper and safe operation.
During service, all refrigerants should
be reclaimed with proper equipment.
Venting refrigerants directly to the
atmosphere is harmful to the
environment and may also create
unsafe conditions based on inhalation,
combustion, frostbite, or other
health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule
0339.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 175
Driving in Water
{Warning
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream and
you and your passengers could
drown. If it is only shallow water, it
can still wash away the ground
from under your tires. Traction
could be lost, and the vehicle could
roll over. Do not drive through
rushing water.
Caution
Do not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive through it slowly. At faster
speeds, water can get into the engine
and cause it to stall. Stalling can occur if the exhaust pipe is under
water. Do not turn off the ignition
when driving through water. If the
exhaust pipe is under water, the
engine will not start. When going
through water, the brakes get wet and
it may take longer to stop. See
“Driving on Wet Roads
”later in this
section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand, have
the brake linings cleaned and checked.
These substances can cause glazing
and uneven braking. Check the body
structure, driveline, steering,
suspension, wheels, tires, and exhaust
system for damage and check the fuel
lines and cooling system for any
leakage.
More frequent maintenance service is
required. See the Maintenance Schedule
0 339.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop
and accelerate. Always drive slower in
these types of driving conditions and
avoid driving through large puddles
and deep-standing or flowing water.
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick
stop and could cause pulling to one
side. You could lose control of the
vehicle.
After driving through a large puddle
of water or a car/vehicle wash,
lightly apply the brake pedal until
the brakes work normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
242 DRIVING AND OPERATING
2. Slowly back down the boat rampuntil the boat is floating, but no
further than necessary.
3. Press and hold the brake pedal, but do not shift into P (Park) yet.
4. Have someone place chocks under the front wheels of the
vehicle.
5. Gradually release the brake pedal to allow the chocks to absorb the
load of the trailer.
6. Reapply the brake pedal. Then apply the parking brake and shift
into P (Park).
7. Release the brake pedal.
Pulling the Trailer from the Water 1. Press and hold the brake pedal.
2. Start the engine and shift into a gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks. 7. Slowly pull the trailer from the
water.
8. Once the vehicle and trailer have been driven from the sloped part
of the boat ramp, the vehicle can
be shifted from four-wheel-drive
high. Shift into the drive mode
that is appropriate for the road
conditions.
Caution
If the vehicle tires begin to spin and
the vehicle begins to slide toward
the water, remove your foot from
the accelerator pedal and apply the
brake pedal. Seek help to have the
vehicle towed up the ramp.
Maintenance when Trailer
Towing
The vehicle needs service more often
when used to tow trailers. See
Maintenance Schedule 0339. It is
especially important to check the
automatic transmission fluid, engine oil, axle lubricant, belts, cooling
system, and brake system before and
during each trip.
Check periodically that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling when Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See
Engine Overheating
0 269.
Trailer Towing
Caution
Towing a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To tow a trailer
correctly, follow the directions in
this section and see your dealer for
important information about
towing a trailer with the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
278 VEHICLE CARE
{Warning
If the gas struts that hold open the
hood, trunk, and/or liftgate fail, you
or others could be seriously injured.
Take the vehicle to your dealer for
service immediately. Visually
inspect the gas struts for signs of
wear, cracks, or other damage
periodically. Check to make sure the
hood/trunk/liftgate is held open
with enough force. If struts are
failing to hold the hood/trunk/
liftgate, do not operate. Have the
vehicle serviced.
Caution
Do not apply tape or hang any
objects from gas struts. Also do not
push down or pull on gas struts.
This may cause damage to the
vehicle.
See Maintenance Schedule 0339.
Hood
Trunk
Liftgate

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
320 VEHICLE CARE
3. Assemble the two jack handleextensions (4) and wheel
wrench (5).
Caution
Use of an air wrench or other power
tools with the hoist mechanism is
not recommended and could
damage the system. Use only the
tools supplied with the hoist
mechanism.
4. Insert the open end of theextension (7) through the hole in
the rear bumper (8) (hoist shaft
access hole).
5. Raise the tire part way upward. Make sure the retainer is seated
in the wheel opening.
6. Raise the tire fully against the underside of the vehicle by
turning the wheel wrench
clockwise until you hear two
clicks or feel it skip twice. The
cable cannot be overtightened.7. Make sure the tire is storedsecurely. Push, pull, and then try
to turn the tire. If the tire moves,
use the wheel wrench to tighten
the cable.
Repeat this tightness check
procedure when checking the
spare tire pressure according to
the scheduled maintenance
information or any time the
spare tire is handled due to
service of other components.
Correctly Stored

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
338 SERVICE AND MAINTENANCE
Service and
Maintenance
General Information
General Information . . . . . . . . . . . . . 338
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . 339
Special Application Services
Special Application Services . . . . . 345
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . . . . . . 346
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 349
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Maintenance Records
Maintenance Records . . . . . . . . . . . . 351
General Information
Your vehicle is an important
investment. This section describes the
required maintenance for the vehicle.
Follow this schedule to help protect
against major repair expenses
resulting from neglect or inadequate
maintenance. It may also help to
maintain the value of the vehicle if it
is sold. It is the responsibility of the
owner to have all required
maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online scheduling
to assist with service needs.
Your dealer recognizes the importance
of providing competitively priced
maintenance and repair services. With
trained technicians, the dealer is the
place for routine maintenance such as
oil changes and tire rotations and additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered by
the vehicle warranty. Maintenance
intervals, checks, inspections,
recommended fluids, and lubricants
are important to keep the vehicle in
good working condition.
Do not have chemical flushes that
are not approved by GM performed
on the vehicle. The use of flushes,
solvents, cleaners, or lubricants that
are not approved by GM could
damage the vehicle, requiring
expensive repairs that are not
covered by the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SERVICE AND MAINTENANCE 339
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy, and
reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more frequent
checks and services. The Additional
Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire
and Loading Information label. See
Vehicle Load Limits 0178.
. Are driven on reasonable road
surfaces within legal driving limits.
. Use the recommended fuel. See
Recommended Fuel 0234.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain. .
Frequently towing a trailer.
. Used for high speed or competitive
driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause serious
injury. Perform maintenance work
only if the required information,
proper tools, and equipment are
available. If they are not, see your
dealer to have a trained technician
do the work. See Doing Your Own
Service Work 0257.
Maintenance Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0261.
Once a Month
. Check the tire inflation pressures,
including the spare. See Tire
Pressure 0297.
. Inspect the tires for wear. See Tire
Inspection 0304.
. Check the windshield washer fluid
level. See Washer Fluid 0271.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the engine
oil life system may not indicate the
need for vehicle service for up to a
year. The engine oil and filter must be
changed at least once a year and the
oil life system must be reset. Your
trained dealer technician can perform

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
342 SERVICE AND MAINTENANCE
Maintenance Schedule
Additional Required Services -
Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check
engine oil level and oil life percentage. Change
engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Change transfer case fluid, if equipped with 4WD. (4)@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts. (9)@ @
Replace air conditioning desiccant. (10)