battery location CADILLAC ESCALADE 2021 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
KEYS, DOORS, AND WINDOWS 7
The mechanical key inside the remote
key can be used for all locks.
To remove the mechanical key, press
the button near the bottom of the
remote key, and pull the mechanical
key out. Never pull the mechanical
key out without pressing the button.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
See your dealer if a replacement key
or additional key is needed.
Contact Roadside Service if locked out
of the vehicle. SeeRoadside Service
0 462. With an active OnStar or connected
service plan, an OnStar Advisor may
remotely unlock the vehicle. See
OnStar Overview
0471.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement 0467.
If there is a decrease in the remote
key operating range:
.Check the distance. The remote key
may be too far from the vehicle.
.Check the location. Other vehicles
or objects may be blocking the
signal.
.Check the remote key’s battery. See
“Battery Replacement ”later in this
section.
.If the remote key is still not working
correctly, see your dealer or a
qualified technician for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows for
vehicle entry when the remote key is
within 1 m (3 ft). See “Keyless Access
Operation ”later in this section.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
24 KEYS, DOORS, AND WINDOWS
The liftgate can be opened when
locked if the remote key is within 1 m
(3 ft) of the emblem. SeeRemote
Keyless Entry (RKE) System Operation
0 7.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not open.
The liftgate will resume operation
when the battery is reconnected and
charged.
Hands-Free Operation
If equipped, the liftgate may be
operated with a kicking motion near
the center of the rear bumper at the
location of the projected logo. The
remote key must be within 1 m (3 ft)
of the rear bumper to operate the
power liftgate hands-free.
The hands-free feature will not work
while the liftgate is moving. To stop
the liftgate while in motion use one of
the liftgate switches.
The hands-free feature can be
customized. See Vehicle Personalization
0 138. Choose from the following: On-Open and Close :
The kicking
motion is activated to both open and
close the liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
Kick Zone
To operate, move your foot in a
forward kicking motion near the
center of the rear bumper at the
location of the projected logo, then
pull it back. The kick must come
within 14 cm (6 in) of the rear
bumper to activate. Then step back.
.Do not sweep your foot side to side.
.Do not keep your foot under the
bumper; the liftgate will not
activate.
.Do not touch the liftgate until it has
stopped moving.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
SEATS AND RESTRAINTS 75
massagers can affect how well the
passenger sensing system operates.
We recommend that you not use seat
covers or other aftermarket equipment
except when approved by GM for your
specific vehicle. SeeAdding Equipment
to the Airbag-Equipped Vehicle 075 for
more information about modifications
that can affect how the system
operates.
The ON indicator may be lit if an
object, such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device, is put on an unoccupied seat.
If this is not desired, remove the
object from the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle should
be serviced. There are parts of the
airbag system in several places around
the vehicle. Your dealer and the
service manual have information
about servicing the vehicle and the
airbag system. To purchase a service
manual, see Publication Ordering
Information 0467.
{Warning
For up to 10 seconds after the
vehicle is turned off and the battery
is disconnected, an airbag can still
inflate during improper service. You
can be injured if you are close to an
airbag when it inflates. Avoid
yellow connectors. They are
probably part of the airbag system.
Be sure to follow proper service
procedures, and make sure the
person performing work for you is
qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet metal
may keep the airbag system from
working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, airbag wiring, or front
center console
.Front seats, including stitching,
seams or zippers
.Seat belts
.Steering wheel, instrument panel,
overhead console, ceiling trim,
or pillar garnish trim
.Inner door seals, including speakers
Your dealer and the service manual
have information about the location of
the airbag modules and sensors,

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
190 INFOTAINMENT SYSTEM
.The vehicle is entering and/or
exiting a parking lot, garage, or a lot
with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the
vehicle.
.Tire chains are installed on the
vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is
incorrect.
.This is the first navigation use after
the map data is updated.
.The 12-volt battery has been
disconnected for several days.
.The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is stopped
and started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
.The route might not be changed
when using automatic rerouting.
.There is no route guidance when
turning at an intersection.
.Plural names of places might be
announced occasionally.
.It could take a long time to operate
automatic rerouting during
high-speed driving.
.Automatic rerouting might display a
route returning to the set waypoint
if heading for a destination without
passing through a set waypoint.
.The route prohibits the entry of a
vehicle due to a regulation by time
or season or any other regulation
which may be given.
.Some routes might not be searched.
.The route to the destination might
not be shown if there are new roads,
if roads have recently changed, or if
certain roads are not listed in the
map data. SeeMaps0183. To recalibrate the vehicle's position on
the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a location
that is safe and has a clear view of the
sky and away from large obstructions.
If the System Needs
Service
If the navigation system needs service,
see your dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information available
when the vehicle was produced.
See www.gmnavdisc.com for details on
ordering, purchasing, and installing a
new or replacement SD card. Features
are subject to change. For more
information on this feature, see
my.cadillac.com/learn.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
246 DRIVING AND OPERATING
2. Shift the vehicle to N (Neutral).This can be done while the vehicle
is moving. After shifting to
N (Neutral), firmly apply the brakes
and steer the vehicle to a safe
location.
3. Come to a complete stop.
4. Hold the brake pedal down and shift to P (Park). The shift lever
must be in P (Park) to turn the
ignition off.
5. Continue to hold the brake pedal down.
6. Set the parking brake. See Electric
Parking Brake 0261.
7. Press ENGINE START/STOP once to turn the ignition off.
8. Release the brake pedal.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/STOP
for longer than two seconds, or press
twice in five seconds.
ACC/ACCESSORY (Amber Indicator
Light) : This mode allows some
electrical accessories to be used when
the engine is off. With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to off after five minutes
to prevent battery rundown.
ON/RUN/START (Green Indicator
Light) :
This mode is for driving and
starting. With the ignition off, and the
brake pedal applied, pressing the
button once will turn the ignition on.
Once engine cranking begins, release
the button. Engine cranking will
continue until the engine starts. See
Starting the Engine 0246.
Service Mode
This power mode is available for
service and diagnostics, and to verify
the proper operation of the
malfunction indicator lamp as may be
required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the button for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they do
when the ignition is on, but the vehicle will not be able to be driven.
The engine will not start in Service
Mode. Press the button again to turn
the ignition off.
Starting the Engine
If the vehicle has a diesel engine, see
the Duramax diesel supplement.
Caution
If you add electrical parts or
accessories, you could change the
way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty. See
Add-On Electrical Equipment
0360.
Shift the vehicle into P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
DRIVING AND OPERATING 353
Connections
1. Trailer Electrical Diagnostics
2. Light Test Start Button
Connections: OK
If a trailer connection is detected
without any faults, the view will
display OK.
Trailer Connections Status
When a trailer is connected, the
Trailering App System detects the
trailer connection using the Stop/Turn
Signal lighting circuits and alerts the
driver by requesting a trailer profile
setup through the Trailering App
System on the infotainment screen.
The Trailer Detection Alert setting
must be enabled for the alert to
display when a trailer is connected.When a trailer is connected and the
ignition is off, the Trailering App
System will periodically pulse the
lighting circuits of the trailer to verify
it is still connected. The trailer lights
may periodically flash as a result of
this trailer connection detection.
These flashes may be more visible in
dark ambient light environments. The
flashing or flickering lights are a
normal condition and the Trailering
App System has built-in protections to
prevent the battery from draining.
When Theft Alert is also enabled the
frequency and pattern of this flashing
will change.
Connection Problem
If any of the trailer connections are
lost, a message about the connection
issue will appear on the Driver
Information Center (DIC). The
infotainment display will also show
the connection issue in the
Connection Status view.
If a trailer connection is not detected,
the Trailering App will not display the
Connection Status screen.
Connection Trailer Lighting Faults
Detected
The Trailering App System monitors
for electrical faults on the trailer
lights. A message about the lighting
issue will appear on the DIC. The
infotainment display will also show
the lighting issue in the Connection
Status view. Repair your trailer lights
if needed. A trailer lighting issue is
not covered by your GM warranty.
Diagnose View
Touch Diagnose to see more
information about the connection
problem.
This view will display the names of
the trailer connector pins, a graphic of
the trailer connector, and a graphic of
the back of the trailer.
Any connector pin that failed will be
amber color, and the location of the
corresponding connection will be
highlighted on the graphic of the back
of the trailer.
The Running Lights connection may
not detect partial outages. Activate
the light test to check all trailer
lamps. See
“Light Test”following.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
VEHICLE CARE 367
1. Remote Negative (–) Location. SeeJump Starting - North America
0425.
2. Positive (+) Terminal (Under Cover). See Jump Starting - North America
0 425.
3. Battery - North America 0380.
4. Engine Compartment Fuse Block
0386.
5. Engine Oil Dipstick. See “Checking
Engine Oil” underEngine Oil 0367.
6. Engine Cooling Fans (Out of View). See Cooling System 0372.
7. Engine Oil Fill Cap. See “When to
Add Engine Oil” underEngine Oil
0 367.
8. Coolant Surge Tank and Pressure Cap. See Cooling System 0372.
9. Engine Air Cleaner/Filter 0371.
10. Brake Fluid Reservoir. See Brake
Fluid 0379.
11. Windshield Washer Fluid Reservoir. See “Adding Washer Fluid” under
Washer Fluid 0377.Engine Oil
For diesel engine vehicles, see “Engine
Oil” in the Duramax diesel
supplement.
To ensure proper engine performance
and long life, careful attention must
be paid to engine oil. Following these
simple, but important steps will help
protect your investment:
.Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil” in
this section.
.Check the engine oil level regularly
and maintain the proper oil level.
See “Checking Engine Oil” and
“When to Add Engine Oil” in this
section.
.Change the engine oil at the
appropriate time. See Engine Oil Life
System 0369.
.Always dispose of engine oil
properly. See “What to Do with Used
Oil” in this section.
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially prior
to a long trip. The engine oil dipstick
handle is a loop. See Engine
Compartment Overview 0366 for the
location.
{Warning
The engine oil dipstick handle may
be hot; it could burn you. Use a
towel or glove to touch the dipstick
handle.
If a low oil Driver Information Center
(DIC) message displays, check the oil
level.
Follow these guidelines:
.To get an accurate reading, park the
vehicle on level ground. Check the
engine oil level after the engine has
been off for at least two hours.
Checking the engine oil level on
steep grades or too soon after
engine shutoff can result in
incorrect readings. Accuracy

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
380 VEHICLE CARE
the specified intervals to prevent
increased stopping distance. See
Maintenance Schedule0442.
What to Add
Use only GM approved DOT 4 brake
fluid from a clean, sealed container.
See Recommended Fluids and
Lubricants 0451.
{Warning
The wrong or contaminated brake
fluid could result in damage to the
brake system. This could result in
the loss of braking leading to a
possible injury. Always use the
proper GM approved brake fluid.
Caution
If brake fluid is spilled on the
vehicle's painted surfaces, the paint
finish can be damaged. Immediately
wash off any painted surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove the
cap and do not add fluid. Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview
0366
for battery location.
{Warning
WARNING: Battery posts,
terminals, and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.
Batteries also contain other
chemicals known to the State of
California to cause cancer. WASH
HANDS AFTER HANDLING. For
more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition 65 Warning
0 363 and the back cover.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode. You
can be badly hurt if you are not
careful. See Jump Starting - North
America 0425 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the black,
negative (−) cable from the battery to
keep the battery from running down.
Extended Storage: Remove the black,
negative (−) cable from the battery or
use a battery trickle charger.
Four-Wheel Drive
Transfer Case
If the vehicle is equipped with
Four-Wheel Drive, be sure to perform
the lubricant checks described in this
section.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
VEHICLE CARE 427
Caution
If any accessories are left on or
plugged in during the jump starting
procedure, they could be damaged.
The repairs would not be covered
by the vehicle warranty. Whenever
possible, turn off or unplug all
accessories on either vehicle when
jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn off
the radio and all the lamps that are
not needed. This will avoid sparks
and help save both batteries. And it
could save the radio!
5. Open the hood on the other vehicle and locate the positive (+) and
negative (−) terminal locations on
that vehicle.
The positive (+) terminal is under a
red plastic cover at the positive
battery post. To uncover the
positive (+) terminal, open the red
plastic cover. For more information on the
location of the remote positive (+)
and remote negative (−) terminals,
see
Engine Compartment Overview
0 366.
{Warning
An electric fan can start up even
when the engine is not running and
can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode. People
have been hurt doing this, and
some have been blinded. Use a
flashlight if you need more light.
Battery fluid contains acid that can
burn you. Do not get it on you.
If you accidentally get it in your
eyes or on your skin, flush the place
with water and get medical help
immediately.
{Warning
Fans or other moving engine parts
can injure you badly. Keep your
hands away from moving parts
once the engine is running.
6. Check that the jumper cables do not have loose or missing
insulation. If they do, you could get
a shock. The vehicles could be
damaged too.
Before you connect the cables, here
are some basic things you should
know. Positive (+) will go to
positive (+) or to a remote
positive (+) terminal if the vehicle
has one. Negative (−) will go to a
heavy, unpainted metal engine part
or to a remote negative (−) terminal
if the vehicle has one.
Do not connect positive (+) to
negative (−) or you will get a short
that would damage the battery and
maybe other parts too. And do not
connect the negative (−) cable to
the negative (−) terminal on the
dead battery because this can
cause sparks.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
462 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.