emergency towing CADILLAC ESCALADE ESV 2011 Owners Manual

Black plate (22,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-22 Vehicle Care .
Idles for long periods in traffic. .
Tows a trailer. See Trailer
Towing on page 9 ‑ 74 .
If the ENGINE OVERHEATED
STOP ENGINE or the ENGINE
OVERHEATED IDLE ENGINE
message appears with no sign of
steam, try this for a minute or so:
If the overheat warning is displayed
with no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest
temperature and to the highest
fan speed. Open the windows as
necessary.
3. In heavy traffic, let the engine
idle in N (Neutral) while stopped.
If it is safe to do so, pull off
the road, shift to P (Park)
or N (Neutral) and let the
engine idle.
If the temperature overheat gauge
is no longer in the overheat zone
or an overheat warning no longer
displays, the vehicle can be driven. Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally.
If the warning continues, pull
over, stop, and park the vehicle
right away.
If there is no sign of steam, idle
the engine for five minutes while
parked. If the warning is still
displayed, turn off the engine
until it cools down. Also, see
“ Overheated Engine Protection
Operating Mode ” later in this
section.
Overheated
Engine Protection
Operating Mode If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message is displayed,
an overheat protection mode which
alternates firing groups of cylinders
helps prevent engine damage. In this mode, a loss in power and
engine performance will be noticed.
This operating mode allows the
vehicle to be driven to a safe place
in an emergency. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Notice: After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair.
The engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10 ‑ 7 .
Engine Fan The vehicle has electric cooling
fans. The fans spinning at low
speed during most everyday
driving might be heard. The fans
can turn off if no cooling is required.

Black plate (14,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-14 Customer Information If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service (U.S. and
Canada) on page 13 ‑ 7 or Roadside
Service (Mexico) on page 13 ‑ 10 . Gather the following information: .
Driver name, address, and
telephone number. .
Driver license number. .
Owner name, address, and
telephone number. .
Vehicle license plate number. .
Vehicle make, model, and
model year. .
Vehicle Identification
Number (VIN). .
Insurance company and policy
number. .
General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “ Collision Parts ” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3 ‑ 42 . Managing the Vehicle Damage
Repair Process In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this
with the repair professional, and
insist on Genuine GM parts.