infotainment CADILLAC XT4 2019 Owner's Guide

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
DRIVING AND OPERATING 223
{Warning
The Backing Warning System only
operates at speeds greater than
8 km/h (5 mph). It does not detect
children, pedestrians, bicyclists,
animals, or objects below the
bumper or that are too close or too
far from the vehicle. In some
situations, such as at higher
backing speeds, there may not be
enough time for the short, sharp
application of the vehicle brake
system to occur. To prevent injury,
death, or vehicle damage, even with
the Backing Warning System,
always check the area around the
vehicle and check all mirrors before
backing.
When the vehicle is in R (Reverse),
if the system detects the vehicle is
backing too fast to avoid a crash with
a detected object behind your vehicle
in your path, it may automatically
brake hard to a stop to help avoid or
reduce the harm caused by a backing
crash.
{Warning
RAB may not avoid many types of
backing crashes. Do not wait for the
automatic braking to apply. This
system is not designed to replace
driver braking and only works in
R (Reverse) when an object is
detected directly behind the vehicle.
It may not brake or stop in time to
avoid a crash. It will not brake for
objects when the vehicle is moving
at very low speeds. It does not
detect children, pedestrians,
bicyclists, animals, or objects below
the bumper or that are too close or
too far from the vehicle. To prevent
injury, death, or vehicle damage,
even with RAB, always check the
area around the vehicle before and
while backing.
Pressing the brake pedal after the
vehicle comes to a stop will release
RAB. If the brake pedal is not pressed
soon after the stop, the Electric Parking Brake (EPB) may be set. When
it is safe, press the accelerator pedal
firmly at any time to override RAB.
{Warning
There may be instances where
unexpected or undesired automatic
braking occurs. If this happens,
either press the brake pedal or
firmly press the accelerator pedal to
release the brakes from the RAB
system. Before releasing the brakes,
check the RVC and check the area
around the vehicle to make sure it
is safe to proceed.
Rear Cross Traffic Alert (RCTA)
If equipped, RCTA displays a red
warning triangle with a left or right
pointing arrow on the infotainment
display to warn of traffic coming from
the left or right. This system detects
objects coming from up to 20 m (65 ft)
from the left or right side of the
vehicle. When an object is detected,
either three beeps sound from the left
or right or three Safety Alert Seat

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
DRIVING AND OPERATING 225
space to the left, turn on the left turn
signal or, if available, change the side
selection in the infotainment display.
To switch the parking mode between
parallel and perpendicular, press and
hold
Oduring the search process or,
if available, change the parking mode
in the infotainment display.
After completely passing a large
enough space, an audible beep occurs.
A red stop symbol and a shift to
reverse message are displayed.
If the vehicle is in R (Reverse), but
does not steer into the expected
space, this may be because the system
is maneuvering the vehicle into a
previously detected space. The APA
system does not need service.
APA will instruct the vehicle to stop
once a large enough space is found.
Follow the displayed instructions.
Shift to R (Reverse) to engage
automatic steering. The steering wheel
will vibrate briefly as a reminder to
remove hands from the steering
wheel. APA uses idle speed and
braking to park. If idle speed is not
sufficient, gently press the accelerator.
Check surroundings and be prepared
to stop to avoid vehicles, pedestrians,
or objects not detected by the system.
In case the driver brakes, APA will not
disengage. Manual steering by the
driver automatically disengages APA.
Vehicle speed is limited to a
maximum of 5 km/h (3 mph) during
the parking maneuver. A progress arrow displays the status
of the parking maneuver. Depending
on the space size, additional
maneuvers may be required, and there
will be additional instructions. When
changing gears, allow the automatic
steering to complete before continuing
the parking maneuver. APA will beep
and display a PARKING COMPLETE
message. Apply the brakes and place
the vehicle in P (Park).
APA may automatically disengage if:
.
The steering wheel is used by the
driver.
. The maximum allowed speed is
exceeded.
. The parking brake is applied or the
vehicle is shifted into P (Park).
. There is a failure with the APA
system.
. Electronic stability control or
antilock brakes are activated.
. A high priority vehicle message is
displayed in the DIC.
. The driver opens the door with an
unbuckled seat belt.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
340 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 340
Customer Assistance Offices . . . . 342
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 343
Online Owner Center . . . . . . . . . . . . . 343
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 344
Roadside Service . . . . . . . . . . . . . . . . . 344
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 346
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 346
Collision Damage Repair . . . . . . . . . 347
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 349
Radio Frequency Statement . . . . . 350
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 350
Reporting Safety Defects to the Canadian Government . . . . . . . . . 351
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 351
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Event Data Recorders . . . . . . . . . . . . 352
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Infotainment System . . . . . . . . . . . . . 353
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
350 CUSTOMER INFORMATION
Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
rules and with Innovation, Science
and Economic Development (ISED)
Canada's RSP-100 / license-exempt
RSS's / ICES-001.
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or General
Motors.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
CUSTOMER INFORMATION 353
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected
through the OnStar system. This
includes information about the
vehicle’s operation; collisions involving
the vehicle; the use of the vehicle and
its features; and, in certain situations,
the location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional Information
0 356.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
ONSTAR 355
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call, or answer
an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information. .
Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
ONSTAR 357
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0350.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
362 CONNECTED SERVICES
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 362
Connections . . . . . . . . . . . . . . . . . . . . . . 363
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 365
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
CONNECTED SERVICES 363
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
364 CONNECTED SERVICES
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”