ESP CADILLAC XT4 2023 Service Manual

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16412876) - 2023 - CRC - 3/25/22
Vehicle Care 385
range, speed rating, and
construction (radial) as the
original tires.
The Tire and Loading
Information label indicates
the original equipment tires
on the vehicle. See Vehicle
Load Limits0242.
Different Size Tires
and Wheels
If wheels or tires are installed
that are a different size than
the original equipment wheels
and tires, vehicle performance,
including its braking, ride and
handling characteristics,
stability, and resistance to
rollover may be affected. If the
vehicle has electronic systems
such as antilock brakes,
rollover airbags, traction
control, electronic stability
control, or All-Wheel Drive, the
performance of these systems
can also be affected.
{Warning
If different sized wheels are
used, there may not be an
acceptable level of
performance and safety if
tires not recommended for
those wheels are selected.
This increases the chance of
a crash and serious injury.
Only use GM specific wheel
and tire systems developed
for the vehicle, and have
them properly installed by a
GM certified technician.
See Buying New Tires 0383
and Accessories and
Modifications 0327.
Uniform Tire Quality
Grading
The following information
relates to the system
developed by the United
States National Highway
Traffic Safety
Administration (NHTSA), which grades tires by
treadwear, traction, and
temperature performance.
This applies only to
vehicles sold in the United
States. The grades are
molded on the sidewalls of
most passenger car tires.
The Uniform Tire Quality
Grading (UTQG) system
does not apply to deep
tread, winter tires, compact
spare tires, tires with
nominal rim diameters of
10 to 12 inches
(25 to 30 cm), or to some
limited-production tires.
While the tires available on
General Motors passenger
cars and light trucks may
vary with respect to these
grades, they must also
conform to federal safety
requirements and
additional General Motors
Tire Performance Criteria
(TPC) standards.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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386 Vehicle Care
Quality grades can be
found where applicable on
the tire sidewall between
tread shoulder and
maximum section width.
For example:
Treadwear 200 Traction AA
Temperature A
All Passenger Car Tires
Must Conform to Federal
Safety Requirements In
Addition To These Grades.
Treadwear
The treadwear grade is a
comparative rating based
on the wear rate of the tire
when tested under
controlled conditions on a
specified government test
course. For example, a tire
graded 150 would wear one
and one-half (1½) times as
well on the government
course as a tire graded
100. The relative
performance of tiresdepends upon the actual
conditions of their use,
however, and may depart
significantly from the norm
due to variations in driving
habits, service practices
and differences in road
characteristics and climate.
Traction
The traction grades, from
highest to lowest, are AA,
A, B, and C. Those grades
represent the tire's ability
to stop on wet pavement
as measured under
controlled conditions on
specified government test
surfaces of asphalt and
concrete. A tire marked C
may have poor traction
performance. Warning: The
traction grade assigned to
this tire is based on
straight-ahead braking
traction tests, and does not
include acceleration,
cornering, hydroplaning,
or peak traction
characteristics.
Temperature
The temperature grades
are A (the highest), B, and
C, representing the tire's
resistance to the
generation of heat and its
ability to dissipate heat
when tested under
controlled conditions on a
specified indoor laboratory
test wheel. Sustained high
temperature can cause the
material of the tire to
degenerate and reduce tire
life, and excessive
temperature can lead to
sudden tire failure. The
grade C corresponds to a
level of performance which
all passenger car tires must
meet under the Federal
Motor Safety Standard
No. 109. Grades B and A

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Vehicle Care 389
Caution (Continued)
too fast or spinning the
wheels with chains on will
damage the vehicle.
If a Tire Goes Flat
It is unusual for a tire to blow
out while driving, especially if
the tires are maintained
properly. See Tires0364. If air
goes out of a tire, it is much
more likely to leak out slowly.
But if there is ever a blowout,
here are a few tips about what
to expect and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the
vehicle toward that side. Take
your foot off the accelerator
pedal and grip the steering
wheel firmly. Steer to maintain
lane position, and then gently
brake to a stop, well off the
road, if possible.
A rear blowout, particularly on
a curve, acts much like a skid
and may require the same
correction as used in a skid. Stop pressing the accelerator
pedal and steer to straighten
the vehicle. It may be very
bumpy and noisy. Gently brake
to a stop, well off the road,
if possible.{Warning
Driving on a flat tire will
cause permanent damage to
the tire. Re-inflating a tire
after it has been driven on
while severely underinflated
or flat may cause a blowout
and a serious crash. Never
attempt to re-inflate a tire
that has been driven on
while severely underinflated
or flat. Have your dealer or
an authorized tire service
center repair or replace the
flat tire as soon as possible.
{Warning
Lifting a vehicle and getting
under it to do maintenance
or repairs is dangerous
without the appropriate
safety equipment and
training. If a jack is provided
with the vehicle, it is
designed only for changing a
flat tire. If it is used for
anything else, you or others
could be badly injured or
killed if the vehicle slips off
the jack. If a jack is provided
with the vehicle, only use it
for changing a flat tire.
If a tire goes flat, avoid further
tire and wheel damage by
driving slowly to a level place,
well off the road, if possible.
Turn on the hazard warning
flashers. See Hazard Warning
Flashers 0152.
If your vehicle is loaded at or
near maximum cargo capacity,
it may be difficult to fit the jack
under the vehicle due to the

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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404 Vehicle Care
Compact Spare Tire
{Warning
Driving with more than one
compact spare tire at a time
could result in loss of
braking and handling. This
could lead to a crash and
you or others could be
injured. Use only one
compact spare tire at a time.
If this vehicle has a compact
spare tire, it was fully inflated
when new; however, it can
lose air over time. Check the
inflation pressure regularly.
It should be 420 kPa (60 psi).
Stop as soon as possible and
check that the spare tire is
correctly inflated after being
installed on the vehicle. The
compact spare tire is designed
for temporary use only. The
vehicle will perform differently
with the spare tire installed
and it is recommended that
the vehicle speed be limited to
80 km/h (50 mph). To conserve the tread of the spare tire,
have the standard tire
repaired or replaced as soon
as convenient and return the
spare tire to the storage area.
When using a compact spare
tire, the AWD (if equipped),
ABS, and Traction Control
systems may engage until the
spare tire is recognized by the
vehicle, especially on slippery
roads. Adjust driving to reduce
possible wheel slip.
Caution
When the compact spare is
installed, do not take the
vehicle through an
automatic car wash with
guide rails. The compact
spare can get caught on the
rails which can damage the
tire, wheel, and other parts
of the vehicle.
Do not use the compact spare
on other vehicles. Do not mix the compact spare
tire or wheel with other
wheels or tires. They will not
fit. Keep the spare tire and its
wheel together.
Caution
Tire chains will not fit the
compact spare. Using them
can damage the vehicle and
the chains. Do not use tire
chains on the compact
spare.
Jump Starting
Jump Starting - North
America
For more information about
the vehicle battery, see
Battery - North America
0346.
If the battery has run down,
try to use another vehicle and
some jumper cables to start
your vehicle. Be sure to use
the following steps to do it
safely.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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420 Vehicle Care
not use bleach or fabric
softener. Rinse thoroughly and
air dry before next use.
Caution
Do not attach a device with
a suction cup to the display.
This may cause damage and
would not be covered by the
vehicle warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic
Surfaces, Low Gloss Paint
Surfaces, and Natural
Open Pore Wood
Surfaces
Use a soft bristle brush to
remove dust from knobs and
crevices on the instrument
cluster. Use a soft microfiber
cloth dampened with water to
remove dust and loose dirt.
For a more thorough cleaning,
use a soft microfiber cloth
dampened with a mild soap
and water solution.
Caution
Soaking or saturating
leather, especially
perforated leather, as well
as other interior surfaces,
may cause permanent
damage. Wipe excess
moisture from these
surfaces after cleaning and
allow them to dry naturally.
Never use heat, steam,
or spot removers. Do not
use liquids that contain
alcohol or solvents on
leather seats. Do not use
cleaners that contain
silicone or wax-based
products. Cleaners
containing these solvents
can permanently change the
appearance and feel of
leather or soft trim, and are
not recommended.
Do not use cleaners that
increase gloss, especially on
the instrument panel.
Reflected glare can decrease visibility through the
windshield under certain
conditions.
Caution
Use of air fresheners may
cause permanent damage to
plastics and painted
surfaces. If an air freshener
comes in contact with any
plastic or painted surface in
the vehicle, blot immediately
and clean with a soft cloth
dampened with a mild soap
solution. Damage caused by
air fresheners would not be
covered by the vehicle
warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm
water and mild detergent. Do
not use chlorine bleach. Rinse
with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Service and Maintenance 423
Service and
Maintenance
General Information
General Information . . . . . . 423
Maintenance Schedule
MaintenanceSchedule . . . . . . . . . . . . . . . . . . . 425
Multi-Point Vehicle
Inspection (MPVI)
Multi-Point VehicleInspection (MPVI) . . . . . . . . 427
Special Application
Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 428
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 429
Maintenance Replacement Parts . . . . . 430
Maintenance Records
Maintenance Records . . . . 431
General
Information
Your vehicle is an important
investment. This section
describes the required
maintenance for the vehicle.
Follow this schedule to help
protect against major repair
expenses resulting from
neglect or inadequate
maintenance. It may also help
to maintain the value of the
vehicle if it is sold. It is the
responsibility of the owner to
have all required maintenance
performed.
Your dealer has trained
technicians who can perform
required maintenance using
genuine replacement parts.
They have up-to-date tools
and equipment for fast and
accurate diagnostics. Many
dealers have extended
evening and Saturday hours,
courtesy transportation, and
online scheduling to assist
with service needs. Your dealer recognizes the
importance of providing
competitively priced
maintenance and repair
services. With trained
technicians, the dealer is the
place for routine maintenance
such as oil changes and tire
rotations and additional
maintenance items like tires,
brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to
costly repairs and may not
be covered by the vehicle
warranty. Maintenance
intervals, checks,
inspections, recommended
fluids, and lubricants are
important to keep the
vehicle in good working
condition.
Do not have chemical
flushes that are not
approved by GM performed
(Continued)

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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424 Service and Maintenance
Caution (Continued)
on the vehicle. The use of
flushes, solvents, cleaners,
or lubricants that are not
approved by GM could
damage the vehicle,
requiring expensive repairs
that are not covered by the
vehicle warranty.
The Tire Rotation and
Required Services are the
responsibility of the vehicle
owner. It is recommended to
have your dealer perform
these services every
12 000 km/7,500 mi. Proper
vehicle maintenance helps to
keep the vehicle in good
working condition, improves
fuel economy, and reduces
vehicle emissions.
Because of the way people
use vehicles, maintenance
needs vary. There may need to
be more frequent checks and
services. The Additional
Required Services - Normal
are for vehicles that:
.Carry passengers and cargo
within recommended limits
on the Tire and Loading
Information label. See
Vehicle Load Limits 0242.
.Are driven on reasonable
road surfaces within legal
driving limits.
.Use the recommended fuel.
See Recommended Fuel
0310.
Refer to the information in the
Maintenance Schedule
Additional Required Services -
Normal Service.
The Additional Required
Services - Severe are for
vehicles that are:
.Mainly driven in heavy city
traffic in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police,
or delivery service. Refer to the information in the
Maintenance Schedule
Additional Required Services -
Severe Service.
{Warning
Performing maintenance
work can be dangerous and
can cause serious injury.
Perform maintenance work
only if the required
information, proper tools,
and equipment are available.
If they are not, see your
dealer to have a trained
technician do the work. See
Doing Your Own Service
Work
0328.

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Customer Information 435
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . 435
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 437
Customer Assistance for Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . . 438
Online Account . . . . . . . . . . . . . 438
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 439
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 439
Scheduling Service Appointments . . . . . . . . . . . . . 441
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 442
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 443
Publication Ordering Information . . . . . . . . . . . . . . . . 445
Radio Frequency Statement . . . . . . . . . . . . . . . . . 446
Reporting Safety Defects
Reporting Safety Defectsto the United States
Government . . . . . . . . . . . . . . . 447
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 447
Reporting Safety Defects to General Motors . . . . . . . 447
Vehicle Data Recording
and Privacy
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . . 448
Cybersecurity . . . . . . . . . . . . . . 448
Event Data Recorders . . . 449
OnStar . . . . . . . . . . . . . . . . . . . . . . . 450
Infotainment System . . . . . 450
Customer
Information
Customer
Satisfaction
Procedure
Your satisfaction and goodwill
are important to your dealer
and to Cadillac. Normally, any
concerns with the sales
transaction or the operation
of the vehicle will be resolved
by your dealer's sales or
service departments.
Sometimes, however, despite
the best intentions of all
concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following
steps should be taken:
STEP ONE : Discuss your
concern with a member of
dealership management.
Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the sales,

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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440 Customer Information
In the U.S., anyone driving the
vehicle is covered. In Canada,
a person driving the vehicle
without permission from the
owner is not covered.
Roadside Assistance is not a
part of the New Vehicle
Limited Warranty. General
Motors North America and
Cadillac reserve the right to
make any changes or
discontinue the Roadside
Assistance program at any
time without notification.
General Motors North America
and Cadillac reserve the right
to limit services or payment to
an owner or driver if they
decide the claims are made
too often, or the same type of
claim is made many times.
Cadillac Owner
Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the
nearest service station.
.Lock-Out Service:Service
to unlock the vehicle if you
are locked out. A remote
unlock may be available if
you have OnStar. For
security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a
Public Road or Highway:
Tow to the nearest Cadillac
dealer for warranty service,
or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when
the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with a
spare tire. The spare tire,
if equipped, must be in good
condition and properly
inflated. It is your
responsibility for the repair
or replacement of the tire if
it is not covered by the
warranty.
.Battery Jump Start: Service
to jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a
warranty failure, incidental
expenses may be
reimbursed during the
Powertrain warranty period.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
500 miles.
Cadillac Technician
Roadside Assistance
(U.S. Only)
Cadillac's exceptional
Roadside Assistance is more
than an auto club or towing
service. It provides every
Cadillac owner in the United
States with the advantage of
contacting a Cadillac advisor
and, where available, a Cadillac
trained dealer technician who
can provide on-site service.
A dealer technician will travel
to your location within a
30-mile radius of a
participating Cadillac

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 441
dealership. If beyond this
radius, we will arrange to have
your car towed to the nearest
Cadillac dealership. Each
technician travels with a
specially equipped service
vehicle complete with the
necessary Cadillac parts and
tools required to handle most
roadside repairs.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws
.Legal fines
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction
devices
Service is not provided if a
vehicle is in an area that is not
accessible to the service
vehicle or is not a regularly
traveled or maintained public
road, which includes ice and
winter roads. Off-road use is
not covered.
Services Specific to
Canadian-Purchased
Vehicles
.Fuel delivery:
Reimbursement is up to 7
liters. Diesel fuel delivery
may be restricted. Propane
and other fuels are not
provided through this
service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits
and Assistance:
Pre-authorization, original
detailed receipts, and a copy
of the repair orders are
required. Once authorization
has been received, the
Roadside Assistance advisor
will help you make
arrangements and explain
how to receive payment.
Items considered are hotel,
meals, and rental car or a
vehicle being delivered back
to the customer, up to
800 km.
.Alternative Service: If
assistance cannot be
provided right away, the
Roadside Assistance advisor
may give you permission to
get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost
for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When the vehicle requires
warranty service, contact your
dealer and request an
appointment. By scheduling a
service appointment and
advising the service
consultant of your
transportation needs, your
dealer can help minimize your
inconvenience.