phone CADILLAC XTS 2019 Owner's Guide

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
CUSTOMER INFORMATION 351
and no personal data (e.g., name,
gender, age, and crash location) are
recorded. However, other parties, such
as law enforcement, could combine
the EDR data with the type of
personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information
if they have access to the vehicle or
the EDR.
GM will not access these data or share
it with others except: with the consent
of the vehicle owner or, if the vehicle
is leased, with the consent of the
lessee; in response to an official
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as required by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available toothers for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected
through the OnStar system. This
includes information about the
vehicle’s operation; collisions involving
the vehicle; the use of the vehicle and
its features; and, in certain situations,
the location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional Information
0 354.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
354 ONSTAR
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar services
are available everywhere or on all
vehicles. For more information, a full
description of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
ONSTAR 355
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0349.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
362 CONNECTED SERVICES
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
366 INDEX
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Compressor Kit, Tire Sealant . . . . . . . 293
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 361
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 363
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 360
Connections Connected Services . . . . . . . . . . . . . . . 361
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Control of a Vehicle . . . . . . . . . . . . . . . . 174
Convenience Net . . . . . . . . . . . . . . . . . . . . 111
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 44
Coolant Engine Temperature Gauge . . . . . . 128
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .163, 168
Cooling System . . . . . . . . . . . . . . . . . . . . . 250
Cornering Lamps . . . . . . . . . . . . . . . . . . . 159
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 159
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Cover Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 199
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Cruise Control, Adaptive . . . . . . . . . . . 202
Customer Assistance . . . . . . . . . . . . . . . 341 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Text Telephone (TTY) Users . . . . . 341
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 348
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 339
D
Damage Repair, Collision . . . . . . . . . . . 346
Danger, Warning, and Caution . . . . . . . . 2
Data CollectionInfotainment System . . . . . . . . . . . . . 351
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Data Recorders, Event . . . . . . . . . . . . . . 350
Daytime Running Lamps (DRL) . . . 157
Defensive Driving . . . . . . . . . . . . . . . . . . . 174
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 37
Diagnostics Connected Services . . . . . . . . . . . . . . . 363
Distracted Driving . . . . . . . . . . . . . . . . . . 173
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 159
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 139 Door (cont'd)
Delayed Locking . . . . . . . . . . . . . . . . . . . . 37
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 37
Rear Seat Pass-Through . . . . . . . . . . . . 68
Drive Belt Routing, Engine . . . . . . . . . 338
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 193, 259
Driver Assistance Systems . . . . . . . . . 209
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 139
Driving Assistance Systems . . . . . . . . . . . . . . . 217
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 230
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
For Better Fuel Economy . . . . . . . . . . . 25
Hill and Mountain Roads . . . . . . . . 177
If the Vehicle is Stuck . . . . . . . . . . . . 179
Loss of Control . . . . . . . . . . . . . . . . . . . . 176
Off-Road Recovery . . . . . . . . . . . . . . . . 176
Vehicle Load Limits . . . . . . . . . . . . . . 179
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 176
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 163

Cadillac XTS Owner Manual (GMNA-Localizing-U.S./Canada-12032610) -
2019 - crc - 8/22/18
INDEX 373
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
SunshadeRear Window . . . . . . . . . . . . . . . . . . . . . . . . 49
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision Alert (FCA) . . . . 217
Infotainment . . . . . . . . . . . . . . . . . 162, 351
Systems Driver Assistance . . . . . . . . . . . . . . . . . 209
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 125
Text Telephone (TTY) Users . . . . . . . 341
Theft-Deterrent Systems . . . . . . . . . . . . 43Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 43
Thigh Support Adjustment . . . . . . . . . . 59
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 273
Buying New Tires . . . . . . . . . . . . . . . . . 287
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Compact Spare . . . . . . . . . . . . . . . . . . . . 305
Designations . . . . . . . . . . . . . . . . . . . . . . 276
Different Size . . . . . . . . . . . . . . . . . . . . . . 288
Full-Size Spare . . . . . . . . . . . . . . . . . . . . 305
If a Tire Goes Flat . . . . . . . . . . . . . . . . 291
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 285 Tires (cont'd)
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 273
Pressure . . . . . . . . . . . . . . . . . . . . . . 279, 281
Pressure Light . . . . . . . . . . . . . . . . . . . . . 137
Pressure Monitor Operation . . . . . . 282
Pressure Monitor System . . . . . . . . 281
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Sealant and Compressor Kit . . . . . 293
Sealant and Compressor Kit,
Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Sidewall Labeling . . . . . . . . . . . . . . . . . 274
Terminology and Definitions . . . . 277
Uniform Tire Quality Grading . . . . 289
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Wheel Replacement . . . . . . . . . . . . . . 290
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 226
Towing Driving Characteristics . . . . . . . . . . . 230
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 234
General Information . . . . . . . . . . . . . . 230
Recreational Vehicle . . . . . . . . . . . . . . 310
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309 Traction
Control System
(TCS)/StabiliTrak Light . . . . . . . . . 136
Limited-Slip Rear Axle . . . . . . . . . . . 198
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 196
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 191
Fluid, Automatic . . . . . . . . . . . . . . . . . . 247
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 125
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Turn and Lane-Change Signals . . . . 158
U
Uniform Tire Quality Grading . . . . . . 289
Universal Remote System . . . . . . . . . . 151 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Programming . . . . . . . . . . . . . . . . . . . . . . 151
Using This Manual . . . . . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . 41
Canadian Owners . . . . . . . . . . . . . . . . . . . . 2