CHEVROLET CRUZE LIMITED 2016 2.G Warranty Guide

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
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systems as well as any drive system
control module and/or module
programming.
Tire Coverage
The tires supplied with your vehicle
are covered by General Motors
against defects in material or
workmanship under the
bumper-to-bumper warranty
coverage. Wear-out is not
considered a defect, and it may
occur before the vehicle warranty
expires. In this case, the owner is
responsible to purchase
replacement tires, or seek coverage
solely from the tire manufacturer.
For vehicles within the
bumper-to-bumper warranty
coverage, defective tires will be
replaced on a prorated adjustment
basis according to the following
mileage-based schedule:Mileage
Replacement Percentage Covered
by GM
0-12,000 100%
12,001-36,000 Sliding scale starting at 67% at
12,001, proportionately falling
(1.96%/1,000 miles) to 20% at
36,000 miles
36,001-50,000 20% (Buick and Cadillac Only)
36,001+ 0% (Chevrolet and GMC Only)
50,001+ 0% (Buick and Cadillac Only)

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Examples:Miles Coverage
6,000 100%
12,000 100%
12,001 67%
18,000 55.25%
24,000 43.5%
30,000 31.75%
36,000 20%
48,000 20% Buick and Cadillac (0%
Chevrolet and GMC)
This schedule applies to the price of
the tires only. GM will cover 100% of
the cost to mount and balance the
tires replaced under warranty for the
full bumper-to-bumper warranty
period.
After your New Vehicle Limited
Warranty expires, you may still have
prorated warranty coverage on your
original equipment tires by the tire
manufacturer. Contact your GM
dealer or the tire manufacturer of
the brand of tires on your vehicle for more information. The following is a
list of current tire manufacturer's
websites and toll-free customer
assistance numbers.

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
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Tire CompaniesCompany WebsiteToll-Free Number
Bridgestone Americas Tire Operations, LLC www.bridgestonetire.com
1-800-356-4644
Continental/General www.generaltire.com
www.continentaltire.com 1-800-847-3349
1-800-847-3349
Goodyear/Dunlop www.goodyeartires.com
www.dunloptires.com 1-800-321-2136
Michelin/Uniroyal/Goodrich www.michelinman.com 1-800-847-3435
Hankook www.hankooktireusa.com 1-877-740-7000 (East)
1-800-426-8252 (West)
Kumho www.kumhousa.com 1-800-445-8646
Pirelli www.us.pirelli.com 1-800-747-3554
Maxxis www.maxxis.com 1-866-509-7067
When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer's limited
warranty program, you may be
eligible for a tire replacement or a
comparable new tire on a prorated
basis. The tire manufacturer's limited
warranty program, which can be
obtained by calling or visiting the
tire manufacturer's website or any
authorized dealer, is in lieu of all
other remedies or warranties,
expressed or implied, arising by law
or otherwise, including fitness for a
particular purpose or
merchantability. The tiremanufacturers expressly disclaim
liability for indirect, special,
incidental, or consequential
damages, lost profit, loss of
business, loss of goodwill, loss of
reputation, punitive or any other
damage, cost, or loss of any kind.*

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*Some states do not allow the
exclusion or limitation of incidental
or consequential damages, so the
above limitations or exclusion may
not apply to you.
Accessory Coverages
Most GM parts and accessories
sold and permanently installed on a
GM vehicle by a GM Dealer or GM
approved Accessory Distributor/
Installer (ADI) prior to delivery will
be covered under the applicable
portion (Bumper-to-Bumper,
Powertrain, etc.) of the New Vehicle
Limited Warranty. In the event GM
accessories are installed after
vehicle delivery, or are replaced
under the New Vehicle Limited
Warranty, they will be covered, parts
and labor, for the balance of the
applicable portion of the New
Vehicle Limited Warranty, but in no
event less than 12 months/
unlimited miles.
GM accessories sold over the
counter, or those not requiring
installation, will continue to receivethe standard GM Dealer Parts
Warranty of 12 months from the date
of purchase, parts only.
GM Licensed and Integrated
Business Partner (IBP) Accessories
are covered under the
accessory-specific manufacturer's
warranty and are not warranted by
GM or its dealers.
Caution
This warranty excludes:
Any communications device that
becomes unusable or unable to
function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
Sheet Metal Coverage
Sheet metal panels are covered
against corrosion and rust-through
as follows:
Corrosion: Body sheet metal
panels are covered against rust for
3 years or 36,000 miles, whichever
comes first. Rust-Through:
Any body sheet
metal panel that rusts through, an
actual hole in the sheet metal, is
covered for up to 6 years or
100,000 miles, whichever comes
first.
Important: Cosmetic or surface
corrosion, resulting from stone chips
or scratches in the paint, for
example, is not included in sheet
metal coverage.
Towing
Towing is covered to the nearest
Chevrolet dealer if your vehicle
cannot be driven because of a
warranted defect.
Diesel Engine Coverage
Coverage is for the first 5 years or
60,000 miles whichever comes first.
Coverage for 2500 and 3500 series
Heavy Duty (HD) Pickups equipped
with a 6.6L Duramax, certain
commercial fleet and/or government
fleet vehicles is 5 years or
100,000 miles, whichever comes
first. Please refer to your Chevrolet
dealer for details. For additional

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information, refer toThings to Know
About the New Vehicle Limited
Warranty 016. Also refer to the
appropriate emission control system
warranty for possible additional
coverages.
What Is Not Covered
Tire and Wheel Damage or Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction.
Uniform tire wear is a normal
condition, and is not considered a
defect. Road hazard damage such
as punctures, cuts, snags, and
breaks resulting from pothole
impact, curb impact, or from other
objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered.
Also, damage from improper
inflation, overloading, spinning, as
when stuck in mud or snow, tire
chains, racing, improper mounting
or dismounting, misuse, negligence,
alteration, improper repair, accident,
collision, fire, vandalism, or misapplication is not covered.
Damage to wheels or tire sidewalls
caused by automatic car washes or
cleaning agents is not covered.
Damage Due to Bedliners
Owners of trucks with a bedliner,
whether after-market or factory
installed, should expect that with
normal operation the bedliner will
move. This movement may cause
finish damage. Therefore, any
damage caused by the bedliner is
not covered under the terms of the
New Vehicle Limited Warranty.
The factory spray in bedliner (RPO
CGN) is not covered for a loss of
shine and luster or fading. Refer to
the Owner's Manual for more
information on spray in bedliner
maintenance.
Damage Due to Accident, Misuse,
or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.
Collision, fire, theft, freezing,
vandalism, riot, explosion,
or objects striking the vehicle .
Misuse of the vehicle such as
driving over curbs, overloading,
racing, or other competition.
Proper vehicle use is discussed
in the owner manual.
. Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM.
. Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or mileage cannot
be determined.
. Installation of non-GM (General
Motors) parts
. Water or fluid contamination
. Damage resulting from hail,
floods, windstorms, lightning,
and other environmental
conditions
. Alteration of glass parts by
application of tinting films

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Important:This warranty is void on
vehicles currently or previously titled
as salvaged, scrapped, junked,
or otherwise considered a total loss.
Damage or Corrosion Due to
Environment, Chemical
Treatments, or Aftermarket
Products
Damage caused by airborne fallout,
rail dust, salt from sea air, salt or
other materials used to control road
conditions, chemicals, tree sap,
stones, hail, earthquake, water or
flood, windstorm, lightning, the
application of chemicals or sealants
subsequent to manufacture, etc., is
not covered. See “Chemical Paint
Spotting” underThings to Know
About the New Vehicle Limited
Warranty 016.
Damage Due to Insufficient or
Improper Maintenance
Damage caused by failure to follow
the recommended maintenance
schedule intervals and/or failure to
use or maintain proper fluids,
or maintain fluids between
recommended maintenance intervals, fuel, lubricants,
or refrigerants recommended in the
owner manual is not covered.
Damage Due to Contaminated,
Improper, or Poor Quality Fuel
Poor fuel quality or incorrect fuel
may cause driveability problems
such as hesitation, lack of power,
stalling, or failure to start. They may
also degrade functionality of critical
exhaust emissions components
such as spark plugs, oxygen
sensors, and the catalytic converter.
Damage from poor fuel quality,
water contamination, or if the
vehicle requires premium fuel,
operating the vehicle on gasoline
with a Pump Octane less than a 91
(R+M)/2, may not be covered.
Prohibited fuels are: Gasolines
containing any methanol, MMT, an
organometallic octane enhancing
additive, and/or fuels containing
more than 15% ethanol in non-Flex
Fuel Vehicles (FFV).
Please refer to your owner manual
under
“Fuel,” for additional
recommendations, including the use
of TOP TIER Detergent Gasoline. Additional information can also be
found at: www.toptiergas.com/
index.html.
Damage Due to Impact, Use,
or the Environment
Windshield or glass cracks, chips,
or scratches due to impact are not
covered. Windshield cracks will be
covered for the first 12 months,
regardless of mileage if caused by
defects in material or workmanship.
Lights, lenses, mirrors, paint, grille,
moldings, and trim are not covered
for cracks, chips, scratches, dents,
dings, and punctures or tears as a
result of impact with other objects or
road hazards. In addition, cracks,
chips, scratches, or other damage
to the face of a radio or instrument
cluster from impact or foreign
objects are not covered.
Third Party Externally Connected
Electrical Products
This warranty does not apply to
hardware or software of a third party
device that is connected to the
vehicle or its components, even if
integrated or delivered with the

Chevrolet Limited Warranty and Owner Assistance Information (GMNA-
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vehicle. GM is not responsible for
the quality or accuracy of any
information, or service accessed
through or from any third party
device or platform. Software
distributed by GM inside or outside
the vehicle (including, but not limited
to system software or applications)
is not covered by this Warranty. GM
does not warrant that connections
to, from or through the vehicle will
be uninterrupted or error-free. Also,
the user should back-up their data
and information frequently. GM is
not responsible for any loss or
damage to data or information made
available in connection with the use
of the vehicle. In addition, this
Warranty does not apply: (a) to
consumable parts that are designed
to diminish over time, unless failure
has occurred due to a defect in
materials or workmanship; (b) to
damage caused by use with another
product or service; (c) to damage
caused by a third party device or
service (including upgrades and
expansions), or (d) to obsolescence
or lack of utility due to
incompatibility with future versionsof external hardware or software,
including, but not limited to mobile
devices.
Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed in
the owner manual are the owner's
expense. Vehicle lubrication,
cleaning, or polishing are not
covered. Failure of or damage to
components requiring replacement
or repair due to vehicle use, wear,
exposure, or lack of maintenance is
not covered.
Items such as:
.
Audio System Cleaning
. Brake Pads/Linings
. Clutch Linings
. Coolants and Fluids
. Filters
. Keyless Entry (or other remote
transmitter/receiver batteries)*
. Limited Slip Rear Axle Service
. Tire Rotation .
Wheel Alignment/Balance**
. Wiper Inserts
are covered up to the first
maintenance inspection period
outlined in the owner manual. Any
replacement at the time of,
or beyond the maintenance
inspection period is considered
maintenance, and is not covered as
part of the New Vehicle Limited
Warranty. The New Vehicle Limited
Warranty only covers components
when replacement or repair of these
components is the result of a defect
in material or workmanship.
* Consumable battery covered up to
12 months only.
** Maintenance items after
7,500 miles.
Extra Expenses
Economic loss or extra expense is
not covered.
Examples include:
. Inconvenience
. Lodging, meals, or other travel
costs

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.Loss of vehicle use
. Payment for loss of time or pay
. State or local taxes required on
warranty repairs
. Storage
Other Terms : This warranty gives
you specific legal rights and you
may also have other rights which
vary from state to state.
GM does not authorize any person
to create for it any other obligation
or liability in connection with these
vehicles. Any implied warranty of
merchantability or fitness for a
particular purpose applicable to
this vehicle is limited in duration
to the duration of this written
warranty. Performance of repairs
and needed adjustments is the
exclusive remedy under this
written warranty or any implied
warranty. GM shall not be liable
for incidental or consequential
damages, such as, but not limited
to, lost wages or vehicle rental
expenses, resulting from breach
of this written warranty or any
implied warranty.* * Some states do not allow
limitations on how long an implied
warranty will last or the exclusion or
limitation of incidental or
consequential damages, so the
above limitations or exclusions may
not apply to you.
Chevrolet Volt, Spark EV, and
Malibu Hybrid
For vehicles sold in the United
States, in addition to the
Bumper-to-Bumper Coverage
described previously, General
Motors will warrant certain
components for each Chevrolet Volt,
and Spark EV, and Malibu Hybrid for
8 years or 100,000 miles
(160 000 kilometers), whichever
comes first, from the original
in-service date of the vehicle,
against warrantable repairs to the
specific electric propulsion
components of the vehicle.
For vehicles sold in Canada, in
addition to the Base Warranty
Coverage described in the GM
Canadian Limited Warranty,
Maintenance and Owner Assistance
booklet, General Motors of CanadaLimited will warrant certain
components for Chevrolet Volt,
Spark EV, and Malibu Hybrid for
8 years or 100,000 miles
(160,000 kilometers), whichever
comes first, from the original
in-service date of the vehicle,
against warrantable repairs to the
specific electric propulsion
components of the vehicle.
This warranty is for the Chevrolet
Volt, Spark EV, and Malibu Hybrid
vehicles registered and normally
operated in the United States or
Canada, respectively. In addition to
the initial owner of the vehicle, the
coverage described in this
Chevrolet Volt, Spark EV, and
Malibu Hybrid warranty is
transferable at no cost to any
subsequent person(s) who assumes
ownership of the vehicle within the
8 years or 160 000 kilometers
(100,000 miles) term. No
deductibles are associated with this
warranty.
This warranty is in addition to the
express conditions and warranties
described previously. The coverage
and benefits described under "New

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Vehicle Limited Warranty" are not
extended or altered because of this
special Hybrid Component
Warranty.
What Is Covered
This warranty covers repairs to
Hybrid specific component defect
related to materials or workmanship
occurring during the 8 year or
160 000 kilometers (100,000 miles)
term for the following:
Towing
During the 8 year or
160 000 kilometers (100,000 miles)
Hybrid warranty period, towing is
covered to the nearest Chevrolet
servicing dealer if your vehicle
cannot be driven because of a
warranted Hybrid specific defect.
Contact the GM Roadside
Assistance Center for towing. Refer
to the Owner's Manual for details.Drive Motor Battery Coverage
Propulsion Battery Warranty
Policy (Chevrolet Volt and
Spark EV)
Like all batteries, the amount of
energy that the high voltage
“propulsion”battery can store will
decrease with time and miles
driven. Depending on use, the
battery may degrade as little as
10% to as much as 40% of capacity
over the warranty period. If there
are questions pertaining to battery
capacity, a dealer service technician
could determine if the vehicle is
within parameters.
Hybrid Battery (Malibu Hybrid)
Content Under Heading: Battery and
Internal Components, Modules,
and Fan
Repair (If Necessary)
Chevrolet has a network of Volt,
Spark EV, and Malibu Hybrid
dealers who are trained to perform
repairs, if your vehicle needs battery
service. Replace (If Necessary)
If warranty repair requires
replacement, the high voltage
battery may be replaced with either
a new or factory refurbished high
voltage battery with an energy
capacity (kWh storage) level at or
within approximately 10% of that of
the original battery at the time of
warranty repair.
Your Electric Propulsion battery
warranty replacement may not
return your vehicle to an
“as new”
condition, but it will make your
vehicles fully operational
appropriate to its age and mileage.
Other Electric/Hybrid Components
High Voltage Wiring, Hybrid
Powertrain and Battery Control
Modules, Air Compressor Control
Module (Except Malibu Hybrid),
Accessory DC Power Control
Module, High Voltage Battery
Disconnect Control Module, Drive
Motor Generator Power Invertor
Module, Battery Charger Control
Module.

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Brakes
Brake Modulator Assembly
Electric/Hybrid Drive Unit
Electric drive unit assembly electric
motors, and all internal components,
including the auxiliary fluid pump,
auxiliary pump controller, electric
motor, and 3-phase cables.
What Is Not Covered
In addition to the”What is Not
Covered“ section previously, the
Chevrolet Volt, Spark EV, and
Malibu Hybrid specific warranty
does not cover the following items:
Wear Items
Wear items, such as brake linings,
are not covered in the Chevrolet
Volt, Spark EV, and Malibu Hybrid
specific warranty.