audio CHEVROLET EXPRESS 2019 User Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM stereo gives the best sound, but
FM signals reach only about 16 to
65 km (10 to 40 mi). Tall buildings or
hills can interfere with FM signals,
causing the sound to fade in
and out.
Cellular Phone Usage
Cellular phone usage may cause
interference with the radio. This
interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar and the SiriusXM Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,
bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD player.
If a CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners is not
advised, due to the risk of
contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.

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Caution
If a label is added to a CD, more
than one CD is inserted into the
slot at a time, or an attempt is
made to play scratched or
damaged CDs, the CD player
could be damaged. While using
the CD player, use only CDs in
good condition without any label,
load one CD at a time, and keep
the CD player and the loading slot
free of foreign materials, liquids,
and debris.
If an error displays, see “CD Player
Messages” later in this section.
Care of CDs
If playing a CD-R, the sound quality
can be reduced due to CD-R or
CD-RW quality, the method of
recording, the quality of the music
that has been recorded, and the
way the CD-R or CD-RW has been
handled. Handle them carefully.
Store CD-Rs or CD-RWs in their
original cases or other protective cases and away from direct sunlight
and dust. The CD player scans the
bottom surface of the disc. If the
surface of a CD is damaged, such
as cracked, broken, or scratched,
the CD does not play properly or not
at all. Do not touch the bottom side
of a CD while handling it; this could
damage the surface. Pick up CDs
by the outer edges or the edge of
the hole and the outer edge.
If the surface of a CD is soiled,
clean it with a soft, lint-free cloth or
dampen a clean, soft cloth in a mild,
neutral detergent solution mixed
with water. Make sure the wiping
process starts from the center to
the edge.
Inserting a CD
Insert a CD partway into the slot,
label side up. The player pulls it in
and the CD should begin playing.
Ejecting a CD
ZEJECT :
Press and release to
eject the disc. Remove the CD
when Remove Disc displays. If the disc is not removed, after several
seconds the disc is automatically
pulled back into the player.
Playing a CD
If the ignition or radio is turned off
with a CD in the player, it stays in
the player. When the ignition or
radio is turned on, the CD starts
playing where it stopped, if it was
the last selected audio source.
When a CD is inserted, the CD
symbol displays on the left side of
the radio display. As each new track
starts to play, the track number
displays.
The CD player can play the smaller
8 cm (3 in) single CDs with an
adapter ring. Full-size CDs and the
smaller CDs are loaded in the same
manner.
CD/AUX :
Press to cycle between
CD or Auxiliary when listening to the
radio. The CD icon and a message
showing the disc and/or track
number will display when a CD is in
the player. Press again and the
system automatically searches for
an auxiliary input device; see

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Auxiliary Devices0146. If a
portable audio player is not
connected, “No Input Device Found”
displays.
4: Press to display additional text
information related to the current
song. If information is available, the
song title information displays on
the top line of the display and artist
information displays on the bottom
line. When information is not
available, NO INFO displays.
f: Turn to select tracks on the CD
that is currently playing.
©SEEK : Press to go to the start of
the current track if more than
10 seconds on the CD have played.
Press to go to the previous track if
less than 10 seconds on the CD
have played.
Press and hold, or press multiple
times, to continue moving backward
through the tracks on the CD.
¨SEEK : Press to go to the next
track. Press and hold, or press multiple
times, to continue moving forward
through the tracks on the CD.
sREV :
Press and hold to reverse
playback quickly within a track.
\FWD : Press and hold to
advance playback quickly within a
track.
RDM : For Radios with CD/MP3.
Press to listen to tracks in random,
rather than sequential order.
To use random:
1. Press the softkey under the RDM tab until Random Current
Disc displays.
2. Press the softkey again to turn off random play.
MP3-Supported Files
Radios with CD/MP3 have the
capability of playing an MP3 CD-R
or CD-RW disc.
Format
Radios that have the capability of
playing MP3s can play .mp3 or .wma
files that were recorded onto a CD-R or CD-RW disc. The files can
be recorded with the following fixed
bit rates: 32 kbps, 40 kbps, 56 kbps,
64 kbps, 80 kbps, 96 kbps, 112 kbps,
128 kbps, 160 kbps, 192 kbps,
224 kbps, 256 kbps, and 320 kbps or
a variable bit rate.
Compressed Audio or Mixed Mode
Discs
The radio can play discs that
contain both uncompressed CD
audio and MP3 files. If both formats
are on the disc, the radio reads all
MP3 files first, then the
uncompressed CD audio files.
CD-R- or CD-RW-Supported File
and Folder Structure
The radio supports:
.
Up to 50 folders.
. Up to eight folders in depth.
. Up to 50 playlists.
. Up to 255 files.
. Playlists with an .m3u or .wpl
extension.

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.Files with an .mp3, .wma, or .cda
file extension.
Root Directory
The root directory is treated as a
folder. Files are stored in the root
directory when the disc or storage
device does not contain folders.
Files accessed from the root
directory of a CD display as
F1 ROOT.
Empty Folder
Folders that do not contain files are
skipped, and the player advances to
the next folder that contains files.
Order of Play
Compressed audio files are
accessed in the following order:
. Playlists (Px).
. Files stored in the root directory.
. Files stored in folders in the root
directory. Tracks are played in the following
order:
.
Play begins from the first track in
the first playlist and continues
sequentially through all tracks in
each playlist. When the last
track of the last playlist has
played, play continues from the
first track of the first playlist.
. Play begins from the first track in
the first folder and continues
sequentially through all tracks in
each folder. When the last track
of the last folder has played,
play continues from the first
track of the first folder.
File System and Naming
The song name that displays is the
song name contained in the ID3 tag.
If the song name is not present in
the ID3 tag, then the radio displays
the file name without the extension
(such as .mp3) as the track name.
Track names longer than 32
characters or four pages are
shortened. The display does not show parts of words on the last
page of text, and the extension of
the file name is not displayed.
Preprogrammed Playlists
CDs that have preprogrammed
playlists created using WinAmp
®,
MusicMatch®, or RealPlayer®
software can be accessed; however,
there is no playlist-editing capability
using the radio. These playlists are
treated as special folders containing
compressed audio song files.
Playlists that have an .m3u or .pls
file extension and are stored on a
USB device may be supported by
the radio with a USB port.
Playlists can be changed by using
the softkeys below the
S cand
c Ttabs, thefknob, the©SEEK
button, or the
¨SEEK button. An
MP3 CD-R or CD-RW that has been
recorded without using file folders
can be played. If a CD-R or CD-RW
contains more than the maximum of
50 folders, 15 playlists, and
512 folders and files, the player

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To change from playback by artist to
playback by album:1. Press the softkey below the Sort By tab.
2. Press one of the softkeys below the Album tab from the
sort screen.
3. Press the softkey below the Back tab to return to the main
music navigator screen.
The album name displays on the
second line between the arrows,
and songs from the current album
begin to play. Once all songs from
that album have played, the player
moves to the next album in
alphabetical order on the CD and
begins playing MP3s from that
album.
To exit music navigator mode, press
the softkey below the Back tab to
return to normal MP3 playback.CD Player Messages
CHECK DISC : If this message
displays and/or the CD ejects, it
could be for one of the following
reasons:
. It is very hot. When the
temperature returns to normal,
the CD should play.
. The road is very rough. When
the road becomes smoother, the
CD should play.
. The CD is dirty, scratched, wet,
or upside down.
. The air is very humid. If so, wait
about an hour and try again.
. There was a problem while
burning the CD.
. The label is caught in the CD
player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio displays an error message, write it
down and provide it to your dealer
when reporting the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack
on the lower right side can connect
to an external audio device such as
an iPod, MP3 player, or CD player
for use as another source for audio
listening. This input jack is not an
audio output; do not plug
headphones into the front auxiliary
input jack.
Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See
Defensive Driving
0166 for more
information on driver distraction.
To use a portable audio player,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
When a device is connected, press
the radio CD/AUX button to begin
playing audio from the device over
the vehicle speakers.

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For optimal sound quality, increase
the portable audio device's volume
to the loudest level.
It is always best to power the
portable audio device through its
own battery while playing.
O:Turn clockwise or
counterclockwise to increase or
decrease the volume of the portable
player. Additional volume
adjustments might have to be made
from the portable device if the
volume is not loud or soft enough.
BAND : If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
CD/AUX : If equipped, press to play
a CD when a portable audio device
is playing. Press again and the
system begins playing audio from
the connected portable audio player.
If a portable audio player is not
connected, “No Input Device Found”
displays. SRCE :
If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
Press to play a CD when a portable
audio device is playing. Press again
and the system begins playing
audio from the connected portable
audio player. If a portable audio
player is not connected, “No Input
Device Found” displays.
Using the USB Port
Radios with a USB port can control
a USB storage device or an iPod
using the radio buttons and knobs.
See“Playing an MP3” inCD Player
0 141 for information about how to
connect and control a USB storage
device or an iPod. USB SupportIf equipped, the USB port is on the
instrument panel and uses the
USB 2.0 standard.
USB-Supported Devices
.
USB flash drive
. Portable USB hard drive
. Fifth generation or later iPod
. iPod nano
. iPod touch
. iPod classic
Not all iPods and USB drives are
compatible with the USB port.

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.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
. If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
. See “Storing and Deleting Phone
Numbers” in this section for
more information.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and receive phone calls. The system
can be used while the ignition is on
or in ACC/ACCESSORY. The range
of the Bluetooth system can be up
to 9.1 m (30 ft). Not all phones
support all functions, and not all
phones work with the in-vehicle
Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones in
U.S. and Canada only.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise : Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak : A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak. How to Speak :
Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons on the steering
wheel to operate the in-vehicle
Bluetooth system. See Steering
Wheel Controls 094.
b/g:Press to answer incoming
calls, confirm system information,
and start speech recognition.
c/x: Press to end a call, reject
a call, or cancel an operation.

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To hear all of the numbers
recognized by the system, say
“Verify”at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Store.”
3. Say each digit, one at a time, that you want to store. After
each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Store,” and then follow the
directions given by the system
to save a name tag for this
number.
Using the “Delete”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Delete.”
3. Say the name tag you want to delete. Using the
“Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands-Free
Calling Directory and the OnStar
Turn-by-Turn Destinations Directory,
if equipped.
To delete all name tags:
1. Press and hold
b/gfor
two seconds.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the “List”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Directory.”
3. Say “Hands-Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands. Dial or Call :
The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial : This command allows a
phone number to be dialed by
entering the digits one at a time.
Re-dial : This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press and hold
b/gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.
Calling Emergency
1. Press and hold
b/gfor
two seconds. The system
responds “Ready,”followed by
a tone.

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2. Say“Dial”or“Call.”
3. Say [emergency number].
4. Say “Dial”or“Call.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Dial.” 3. Say each digit, one at a time,
that you want to dial. After
each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Dial.”
Once connected, the person called
will be heard through the audio
speakers.
Using the “Re-dial”Command
1. Press and hold
b/gfor
two seconds.
2. After the tone, say “Re-dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
. Press
b/gto answer the call.
. Press
c/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.
Press
b/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
. Press
b/gagain to return to
the original call.
. To ignore the incoming call, no
action is required.
. Press
c/xto disconnect the
current call and switch to the call
on hold.
Three-Way Calling
Three-way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.”

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3. Use the dial or call commandto dial the number of the third
party to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
. To mute a call, press
b/g, and
then say “Mute call.”
. To cancel mute, press
b/g,
and then say “Un-mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired and
connected with the Bluetooth
system before a call can be transferred. The connection process
can take up to two minutes after the
ignition is turned to on.
Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b/g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle, use
the audio transfer feature on the cell
phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Voice.”The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored as
name tags during a call. You can
use this feature when calling a