CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
40 Seats and Restraints
1. Locate the guide in a pocket onthe side of the seatback.
2. Place the guide over the belt,and insert the two edges of the
belt into the slots of the guide.
3. Be sure that the belt is nottwisted and it lies flat. The
elastic cord must be behind the
belt with the plastic guide on
the front.
{Warning
A seat belt that is not properly
worn may not provide the
protection needed in a crash. The
person wearing the belt could be
(Continued)
Warning (Continued)
seriously injured. The shoulder
belt should go over the shoulder
and across the chest. These parts
of the body are best able to take
belt restraining forces.
4. Buckle, position, and releasethe seat belt as described
previously in this section. Make
sure that the shoulder belt
crosses the shoulder. The belt
should be close to, but not
contacting, the neck.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 41
To remove and store the comfort
guide, squeeze the belt edges
together so that the seat belt can be
removed from the guide. Slide the
guide back into its storage pocket
on the side of the seatback.
Comfort Guide Installation and
Removal (Adjustable Style)
{Warning
A seat belt that is not properly
worn may not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. The shoulder
belt should go over the shoulder
and across the chest. These parts
of the body are best able to take
belt restraining forces.Adjustable comfort guides are
available through your dealer for the
left rear outboard seating positions
of the three-passenger bench seats
and for the outboard seating
positions of the four-passenger
bench seats. Instructions are
included with the guides.
Seat Belt Use During
Pregnancy
Seat belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to
be seriously injured if they do not
wear seat belts.
A pregnant woman should wear a
lap-shoulder belt, and the lap
portion should be worn as low as
possible, below the rounding,
throughout the pregnancy.
The best way to protect the fetus is
to protect the mother. When a seat
belt is worn properly, it is more likely
that the fetus will not be hurt in a
crash. For pregnant women, as for
anyone, the key to making seat
belts effective is wearing them
properly.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
42 Seats and Restraints
Seat Belt Extender
If the vehicle's seat belt will fasten
around you, you should use it.
But if a seat belt is not long enough,
your dealer will order you an
extender. When you go in to order it,
take the heaviest coat you will wear,
so the extender will be long enough
for you. To help avoid personal
injury, do not let someone else use
it, and use it only for the seat it is
made to fit. The extender has been
designed for adults. Never use it for
securing child restraints. For more
information on the proper use and fit
of seat belt extenders see the
instruction sheet that comes with
the extender.
Safety System Check
Periodically check the seat belt
reminder, seat belts, buckles, latch
plates, retractors, shoulder belt
height adjusters (if equipped), and
seat belt anchorages to make sure
they are all in working order. Look
for any other loose or damaged seat
belt system parts that might keep aseat belt system from performing
properly. See your dealer to have it
repaired. Torn, frayed, or twisted
seat belts may not protect you in a
crash. Torn or frayed seat belts can
rip apart under impact forces. If a
belt is torn or frayed, have it
replaced immediately. If a belt is
twisted, it may be possible to
untwist by reversing the latch plate
on the webbing. If the twist cannot
be corrected, ask your dealer to
fix it.
Make sure the seat belt reminder
light is working. See
Seat Belt
Reminders 090.
Keep seat belts clean and dry. See
Seat Belt Care 042.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared
for and maintained.
Seat belt hardware should be kept
dry and free of dust or debris. As
necessary, exterior hard surfaces
and seat belt webbing may be lightly
cleaned with mild soap and water. Ensure there is not excessive dust
or debris in the mechanism. If dust
or debris exists in the system please
see the dealer. Parts may need to
be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 43
Replacing Seat Belt
System Parts after a
Crash
{Warning
A crash can damage the seat belt
system in the vehicle. A damaged
seat belt system may not properly
protect the person using it,
resulting in serious injury or even
death in a crash. To help make
sure the seat belt systems are
working properly after a crash,
have them inspected and any
necessary replacements made as
soon as possible.
After a minor crash, replacement of
seat belts may not be necessary.
But the seat belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the seat
belt assemblies inspected or
replaced. New parts and repairs may be
necessary even if the seat belt
system was not being used at the
time of the crash.
Have the seat belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. See
Airbag
Readiness Light 090.
Airbag System
The vehicle has the following
airbag:
.
A frontal airbag for the driver
The vehicle may have the following
airbags:
. A frontal airbag for the front
outboard passenger
. A seat-mounted side impact
airbag for the driver
. A seat-mounted side impact
airbag for the front outboard
passenger
Seat-mounted side impact
airbags are only available on
vehicles equipped with roof-rail
airbags.
. A roof-rail airbag for the driver
on vans with single row seating
. A roof-rail airbag for the front
outboard passenger on vans
with single row seating

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
44 Seats and Restraints
.A roof-rail airbag for the driver
and the passenger seated
directly behind the driver on
vans with two row seating
. A roof-rail airbag for the front
outboard passenger and the
passenger seated directly
behind the front outboard
passenger on vans with two row
seating
If the van is equipped with a
sliding door, the roof-rail airbag
for the front outboard passenger
is separate from the roof-rail
airbag for the passenger seated
directly behind the front outboard
passenger. If the van is
equipped with a 60/40 swing-out
door, a single roof-rail airbag
covers both seating positions.
. A roof-rail airbag for the driver
and the second and third row
passengers seated directly
behind the driver on vans with
three or more seating rows
. A roof-rail airbag for the front
outboard passenger and the
second and third row
passengers seated directly behind the front outboard
passenger on vans with three or
more seating rows
If the van is equipped with a
sliding door, the roof-rail airbag
for the front outboard passenger
is separate from the roof-rail
airbag for the second and third
row passengers seated directly
behind the front outboard
passenger. If the van is
equipped with a 60/40 swing-out
door, a single roof-rail airbag
covers all three seating
positions.
Additionally:
. Vehicles that have a raised or
modified roof —such as school
buses, ambulances, vehicles
with adaptive equipment for
mobility, and recreational
vehicles —may or may not be
equipped with roof-rail airbags.
. Vehicles with a GVWR above
4 536 kg (10,000 lb) may be
equipped with roof-rail airbags. All vehicle airbags have the word
AIRBAG on the trim or on an
attached label near the deployment
opening.
For frontal airbags, the word
AIRBAG is on the center of the
steering wheel for the driver and on
the instrument panel for the front
outboard passenger.
For seat-mounted side impact
airbags, the word AIRBAG is on the
side of the seatback or side of the
seat closest to the door.
For roof-rail airbags, the word
AIRBAG is on the ceiling or trim.
Airbags are designed to supplement
the protection provided by seat
belts. Even though today’s airbags
are also designed to help reduce
the risk of injury from the force of an
inflating airbag, all airbags must
inflate very quickly to do their job.
Here are the most important things
to know about the airbag system:

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 45
{Warning
You can be severely injured or
killed in a crash if you are not
wearing your seat belt, even with
airbags. Airbags are designed to
work with seat belts, not replace
them. Also, airbags are not
designed to inflate in every crash.
In some crashes seat belts are
the only restraint. SeeWhen
Should an Airbag Inflate? 048.
Wearing your seat belt during a
crash helps reduce your chance
of hitting things inside the vehicle
or being ejected from it. Airbags
are “supplemental restraints” to
the seat belts. Everyone in the
vehicle should wear a seat belt
properly, whether or not there is
an airbag for that person.
{Warning
Because airbags inflate with great
force and faster than the blink of
an eye, anyone who is up
against, or very close to, any
airbag when it inflates can be
seriously injured or killed. Do not
sit unnecessarily close to any
airbag, as you would be if sitting
on the edge of the seat or leaning
forward. Seat belts help keep you
in position before and during a
crash. Always wear a seat belt,
even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle. The seat belts and
the front outboard passenger
airbags are most effective when
you are sitting well back and
upright in the seat with both feet
on the floor.
(Continued)
Warning (Continued)
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
{Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Always secure children
properly in the vehicle. To read
how, seeOlder Children 055 or
Infants and Young Children 057.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
46 Seats and Restraints
There is an airbag readiness light
on the instrument panel, which
shows the airbag symbol.
The system checks the airbag
electrical system for malfunctions.
The light tells you if there is an
electrical problem. SeeAirbag
Readiness Light 090.
Where Are the Airbags?
The driver frontal airbag is in the
center of the steering wheel.
If the vehicle has a front outboard
passenger frontal airbag, it is in the
passenger side instrument panel.Driver Side Shown, Passenger
Side Similar
If the vehicle has seat-mounted side
impact airbags for the driver and
front outboard passenger, they are
in the sides of the seatbacks closest
to the door.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 47
Driver Side Shown, PassengerSide Similar
If the vehicle has a single seating
row and it has roof-rail airbags for
the driver and front outboard
passenger, the roof-rail airbags are
in the ceiling above the side
windows.Driver Side Shown, Passenger Side Similar
If the vehicle has two seating rows,
roof-rail airbags for the driver, front
outboard passenger, and second
row outboard passengers are in the
ceiling above the side windows.
If the vehicle has three or more
seating rows, roof-rail airbags for
the driver, front outboard passenger,
and second and third row outboard
passengers are in the ceiling above
the side windows.
{Warning
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
or even death. The path of an
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.
Do not use seat accessories that
block the inflation path of a
seat-mounted side impact airbag.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie‐down
through any door or window
opening. If you do, the path of an
inflating roof-rail airbag will be
blocked.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
48 Seats and Restraints
When Should an Airbag
Inflate?
This vehicle is equipped with one or
more airbags. SeeAirbag System
0 43. Airbags are designed to inflate
if the impact exceeds the specific
airbag system's deployment
threshold. Deployment thresholds
are used to predict how severe a
crash is likely to be in time for the
airbags to inflate and help restrain
the occupants. The vehicle has
electronic sensors which help the
airbag system determine the
severity of the impact. Deployment
thresholds can vary with specific
vehicle design.
Frontal airbags are designed to
inflate in moderate to severe frontal
or near-frontal crashes to help
reduce the potential for severe
injuries mainly to the driver or front
outboard passenger head and
chest.
Whether the frontal airbags will or
should deploy is not based primarily
on how fast the vehicle is traveling. It depends largely on what you hit,
the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, and
whether the object is fixed or
moving, rigid or deformable, narrow
or wide.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
Seat-mounted side impact airbags,
if equipped, are designed to inflate
in moderate to severe side crashes
depending on the location of the
impact. Seat-mounted side impact
airbags are not designed to inflate in
frontal impacts, near-frontal impacts,
rollovers, or rear impacts.
A seat-mounted side impact airbag
is intended to inflate on the side of
the vehicle that is struck.
The vehicle may or may not be
equipped with roof-rail airbags.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the locationof the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover. Roof-rail
airbags are not designed to inflate in
frontal, near-frontal, or rear impacts.
All roof-rail airbags will inflate when
either side of the vehicle is struck or
if the sensing system predicts that
the vehicle is about to roll over on
its side.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, see
Where Are
the Airbags? 046.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 49
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by seat belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows,
if equipped. The rollover capable
roof-rail airbags are designed to
help reduce the risk of full or partial
ejection in rollover events, although
no system can prevent all such
ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion isnot toward those airbags. See
When Should an Airbag Inflate?
0
48.
Airbags should never be regarded
as anything more than a supplement
to seat belts.
What Will You See after
an Airbag Inflates?
After frontal and seat-mounted side
impact airbags (if equipped) inflate,
they quickly deflate, so quickly that
some people may not even realize
the airbags inflated. Roof-rail
airbags (if equipped) may still be at
least partially inflated for some time
after they inflate. Some components
of the airbag module may be hot for
several minutes. For location of the
airbags, see Where Are the
Airbags? 046.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors
(if equipped with power door locks),
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags