tow CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 209
1. Front of Vehicle
2. Body to Ground Distance
When using a weight-distributing
hitch, measure the front fender
height distance (2) before
connecting the trailer. Adjust the
spring bars until the front fender
height distance (2) is the same
height before the trailer was
connected. Do not reduce the front
fender height below the initial
distance (2).
Tires
.Do not tow a trailer while using a
compact spare tire on the
vehicle. .
Tires must be properly inflated to
support loads while towing a
trailer. See Tires0255 for
instructions on proper tire
inflation.
Safety Chains
Always attach chains between the
vehicle and the trailer, and attach
the chains to the holes on the trailer
hitch platform. Instructions about
safety chains may be provided by
the hitch manufacturer or by the
trailer manufacturer.
Cross the safety chains under the
tongue of the trailer to help prevent
the tongue from contacting the road
if it becomes separated from the
hitch. Always leave just enough
slack so the combination can turn.
Never allow safety chains to drag on
the ground.
Trailer Brakes
Loaded trailers over 675 kg
(1,500 lb) must be equipped with
brake systems and with brakes for
each axle. Trailer braking equipment
conforming to Canadian Standards Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended.
State or local regulations may
require trailers to have their own
braking system if the loaded weight
of the trailer exceeds certain
minimums that can vary from state
to state. Read and follow the
instructions for the trailer brakes so
they are installed, adjusted, and
maintained properly. Never attempt
to tap into your vehicle's hydraulic
brake system. If you do, both the
vehicle anti-lock brakes and the
trailer brakes may not function,
which could result in a crash.
Trailer Wiring Harness
Basic Trailer Wiring
If the vehicle is not equipped with a
trailer connector on the rear bumper,
a seven-wire trailering harness is
tied to the vehicle’s frame. The
harness requires the installation of a
trailer connector, which is available
through your dealer.

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Driving and Operating 211
controller should be installed by
your dealer or a qualified service
center.
If equipped, wiring provisions for an
aftermarket electric trailer brake
controller are included with the
vehicle as part of the trailer wiring
package. The harness contains the
following circuits:Electric Trailer
Brakes Dark Blue
Battery Feed Red/White
Brake Apply
Signal Light Blue
Ground Black
There are four blunt cut wires under
the floor carpeting in front of the
brake pedal. It will be necessary to
have a technician connect the
12-volt power to the engine
compartment fuse block.
Refer to the aftermarket electric
trailer brake controller owner's
manual to determine wire color
coding of the electric trailer brake controller. The wire colors on the
brake controller may be different
from the vehicle.
Trailer Lamps
Always check all trailer lamps are
working at the beginning of each
trip, and periodically on longer trips.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals will illuminate to indicate
the vehicle is turning, changing
lanes, or stopping. When towing a
trailer, the arrows on the instrument
cluster will illuminate even if the
trailer is not properly connected or
the bulbs are burned out.
Tow/Haul Mode
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. For instructions on how to
enter Tow/Haul mode, see
Tow/Haul
Mode 0175.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least 75% of the vehicle's Gross
Combined Weight Rating (GCWR).
See
“Trailer Weight ”under Trailer
Towing 0201.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. through rolling terrain
. in stop-and-go traffic
. in busy parking lots
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics
and reduced fuel economy.
Trailer Sway
Control (TSC)
Vehicles with StabiliTrak/Electronic
Stability Control (ESC) have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended
side-to-side motion of a trailer while
towing. If the vehicle is towing a
trailer and the TSC detects that

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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212 Driving and Operating
sway is increasing, the vehicle
brakes are selectively applied at
each wheel, to help reduce
excessive trailer sway. If equipped
with the Integrated Trailer Brake
Control (ITBC) system, and the
trailer has an electric brake system,
StabiliTrak/ESC may also apply the
trailer brakes.
If TSC is enabled, the Traction
Control System (TCS)/StabiliTrak/
ESC warning light will flash on the
instrument cluster. Reduce vehicle
speed by gradually removing your
foot from the accelerator. If trailer
sway continues, StabiliTrak/ESC
can reduce engine torque to help
slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned
off. SeeTraction Control/Electronic
Stability Control 0178.
{Warning
Trailer sway can result in a crash
and in serious injury or death,
even if the vehicle is equipped
with TSC.
If the trailer begins to sway,
reduce vehicle speed by
gradually removing your foot from
the accelerator. Then pull over to
check the trailer and vehicle to
help correct possible causes,
including an improperly or
overloaded trailer, unrestrained
cargo, improper trailer hitch
configuration, or improperly
inflated or incorrect vehicle or
trailer tires. See Towing
Equipment 0208 for trailer ratings
and hitch setup
recommendations.
Trailer Tires
Special Trailer (ST) tires differ from
vehicle tires. Trailer tires are
designed with stiff sidewalls to help
prevent sway and to support heavy loads. These features can make it
difficult to determine if the trailer tire
pressures are low only based on a
visual inspection.
Always check all trailer tire
pressures before each trip when the
tires are cool. Low trailer tire
pressure is a leading cause of trailer
tire blow-outs.
Trailer tires deteriorate over time.
The trailer tire sidewall will show the
week and year the tire was
manufactured. Many trailer tire
manufacturers recommend
replacing tires more than six
years old.
Overloading is another leading
cause of trailer tire blow-outs. Never
load your trailer with more weight
than the tires are designed to
support. The load rating is located
on the trailer tire sidewall.
Always know the maximum speed
rating for the trailer tires before
driving. This may be significantly
lower than the vehicle tire speed
rating. The speed rating may be on
the trailer tire sidewall. If the speed

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Vehicle Care 215
Tire Chains . . . . . . . . . . . . . . . . . . . 275
If a Tire Goes Flat . . . . . . . . . . . . 276
Tire Changing . . . . . . . . . . . . . . . . 278
Full-Size Spare Tire . . . . . . . . . . 287
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 288
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 291
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 292
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 294
Interior Care . . . . . . . . . . . . . . . . . . 299
Floor Mats . . . . . . . . . . . . . . . . . . . . 302
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0240
and
Jump Starting - North America
0 288 and the back cover.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 217
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 012.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0316.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before
opening the hood. If the engine is
running with the hood open, you
or others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the
lower left side of the instrument
panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
upward to release.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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222 Vehicle Care
1.Battery - North America 0240.
2. Radiator Pressure Cap. See Cooling System 0230.
3. Coolant Recovery Tank. See Cooling System 0230.
4. Automatic Transmission Fluid Dipstick. See “Checking the
Fluid Level” underAutomatic
Transmission Fluid (6-Speed
Transmission) 0225 or
Automatic Transmission Fluid
(8-Speed Transmission) 0228.
5. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0222.
6. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0222.
7. Engine Cooling Fan (Out of View). See Cooling System
0 230.
8. Engine Air Cleaner/Filter 0229.
9. Power Steering Fluid Reservoir. See Power Steering
Fluid 0237. 10.
Engine Compartment Fuse
Block 0249.
11. Brake Master Cylinder Reservoir. See Brake Fluid
0 239.
12. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 237.
Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section. .
Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0224.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0218 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.

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Vehicle Care 223
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
.To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when
checking a cold engine prior to
starting. Remove the dipstick
and check the level.
. If unable to wait two hours, the
engine must be off for at least
15 minutes if the engine is
warm, or at least 30 minutes if
the engine is not warm. Pull out
the dipstick, wipe it with a clean
paper towel or cloth, then push it
back in all the way. Remove it
again, keeping the tip down, and
check the level.When to Add Engine Oil
4.3L V6 Engine
6.0L V8 Engine
If the oil is below the cross-hatched
area at the tip of the dipstick and
the engine has been off for at least
15 minutes, add 1 L (1 qt) of the
recommended oil and then recheck
the level. See “Selecting the Right
Engine Oil” later in this section for
an explanation of what kind of oil to
use. For engine oil crankcase
capacity, see Capacities and
Specifications 0318.
Caution
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If the oil level is
above the operating range (i.e.,
the engine has so much oil that
the oil level gets above the
cross-hatched area that shows
the proper operating range), the
engine could be damaged. Drain
the excess oil or limit driving of
the vehicle, and seek a service
professional to remove the
excess oil.
See Engine Compartment Overview
0 218 for the location of the engine
oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.

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226 Vehicle Care
However, if there is a large leak, it
may be necessary to have the
vehicle towed to a dealer and have
it repaired before driving the vehicle
further.
Change the fluid and filter at the
intervals listed inMaintenance
Schedule 0305, and be sure to use
the transmission fluid listed in
Recommended Fluids and
Lubricants 0313.
How to Check Automatic
Transmission Fluid
Because this operation can be
difficult, it is recommended to have
this check done at your dealer,
which can monitor the transmission
temperature. The transmission fluid
level increases with temperature. To
obtain a highly accurate fluid level
check, the transmission temperature
must be measured.
If it is decided to check the fluid
level, be sure to follow all the
instructions here, or a false reading
on the dipstick may occur.
Caution
Too much or too little fluid can
damage the transmission. Too
much can mean that some of the
fluid could come out and fall on
hot engine parts or exhaust
system parts, starting a fire. Too
little fluid could cause the
transmission to overheat. Be sure
to get an accurate reading if
checking the transmission fluid.
Wait at least 30 minutes with the
engine off, before checking the
transmission fluid level if the vehicle
has been driven:
. In hot weather, when outside
temperatures are above 32 °C
(90 °F).
. The vehicle is heavily loaded.
. At high speed for quite a while in
hot weather.
. In heavy traffic and hot weather.
. While pulling a trailer. After driving under these conditions,
a hot check can be performed. The
fluid should be hot, which is 71 °C to
93 °C (160 °F to 200 °F).
A cold fluid level check can be
performed after the vehicle has
been sitting for eight hours or more
with the engine off, but this is used
only as a reference. Let the engine
run at idle for five minutes if the
outside temperature is between
15 °C to 32 °C (60 °F to 90 °F).
Should the fluid level be low during
this cold check, the fluid must be
checked warm or hot before adding
fluid. If the outside temperature is
colder than 15 °C (60 °F) or hotter
than 32 °C (90 °F), a cold check
cannot be performed.
A warm fluid level check can be
performed by driving the vehicle
under lightly loaded conditions and
outside temperatures between 10 °C
to 27 °C (50 °F to 80 °F). The
vehicle should be driven for at least
24 km (15 mi) before performing a
warm check. Checking the fluid

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Vehicle Care 227
warm or hot will give a more
accurate reading of the fluid level
than a cold check.
Because the vehicle is equipped
with a high-efficiency air-to-oil
cooler, the transmission fluid
temperature may not reach the
required hot fluid level checking
temperature under normal lightly
loaded driving vehicle conditions.
Checking the Fluid Level
Prepare the vehicle:1. Park the vehicle on a level place. Keep the engine
running.
2. With the parking brake applied, place the shift lever in P (Park).
3. With a foot on the brake pedal, move the shift lever through
each gear range, pausing for
about three seconds in each
range. When M is reached,
move the selector from M1
through M3. Then, position the
shift lever in P (Park).
4. Let the engine run at idle for two minutes or more. Then, without shutting off the
engine, use the steps that follow.
The transmission dipstick is near
the center of the engine
compartment and will be labeled
with the graphic shown.
See
Engine Compartment Overview
0 218 for more information on
location.
1. COLD Range
2. WARM Range
3. HOT Range
1. Flip the handle up, pull out the dipstick, and wipe it with a
clean rag or paper towel.
2. Push it back in all the way, wait three seconds, and pull it back
out again.
3. Check both sides of the dipstick, and read the lower
level. The fluid level must be in
the COLD (1) range for a cold
check, transmission
temperature 27 °C to 32 °C
(80 °F to 90 °F); between the
COLD (1) and HOT (3) range
for a WARM (2) check, 50 °C to
60 °C (122 °F to 140 °F); or in
the HOT (3) cross-hatched
range for a hot check, 71 °C to
93 °C (160 °F to 200 °F). Be
sure to keep the dipstick
pointed down to get an
accurate reading.
4. If the fluid level is in the acceptable range, push the
dipstick back in all the way;
then flip the handle down to
lock the dipstick in place.

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236 Vehicle Care
If No Steam is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
. Stops after high-speed driving.
. Idles for long periods in traffic.
. Tows a trailer. See “Driving on
Grades” underTrailer Towing
0 201.
If the overheat warning is displayed
with no sign of steam: 1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the
highest fan speed. Open the
windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral) and let the
engine idle. If the engine coolant temperature
gauge is no longer in the overheat
zone or an overheat warning no
longer displays, the vehicle can be
driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a
safe vehicle distance from the
vehicle in front. If the warning does
not come back on, continue to drive
normally and have the cooling
system checked for proper fill and
function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is still no sign of steam,
push down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
three minutes while parked. If the
warning is still on, turn off the
engine until it cools down.
If the decision is made not to lift the
hood, get service help right away.
Engine Fan
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.