tow CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 269
unusual wear continues after the
rotation, check the wheel
alignment. SeeWhen It Is Time
for New Tires 0270 and
Wheel Replacement 0275.
If the full-size spare tire is part of
the tire rotation, make sure the
tire rotated into the spare
position is stored securely.
Push, pull, and then try to rotate
or turn the tire. If it moves, use
the wheel wrench/hoist shaft to
tighten the cable. See Tire
Changing 0278.Use this rotation pattern when
rotating the tires if the vehicle
has single rear wheels.
Use this rotation pattern when
rotating the tires if the vehicle
has dual rear wheels.
When installing dual wheels,
check that the vent holes in the
inner and outer wheels on each
side are lined up.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and
Loading Information label after the tires have been rotated. See
Tire Pressure
0263 and
Vehicle Load Limits 0158.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation 0265.
Check that all wheel nuts are
properly tightened. See “Wheel
Nut Torque” underCapacities
and Specifications 0318.
{Warning
Rust or dirt on a wheel, or on
the parts to which it is
fastened, can make wheel
nuts become loose after time.
The wheel could come off and
cause a crash. When
changing a wheel, remove any
rust or dirt from places where
the wheel attaches to the
vehicle. In an emergency, a
cloth or a paper towel can be
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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276 Vehicle Care
Warning (Continued)
the vehicle, drive slowly, readjust,
or remove the device if it is
contacting the vehicle. Do not
spin the vehicle's tires. Follow the
manufacturer's instructions.
Caution
Use tire chains only where legal
and only when necessary. Use
chains that are the proper size for
the tires. Install them on the tires
of the rear axle. Do not use
chains on the tires of the front
axle. Tighten them as tightly as
possible with the ends securely
fastened. Drive slowly and follow
the chain manufacturer's
instructions. If the chains contact
the vehicle, stop and retighten
them. If the contact continues,
slow down until it stops. Driving(Continued)
Caution (Continued)
too fast or spinning the wheels
with chains on will damage the
vehicle.
For Cutaway models with LT245/
75R16 or LT225/75R16 size single
or dual rear tires, use Low Profile
Z-Chain or SAE Class S cables.
For Cargo or Passenger models
with LT225/75R16 or LT245/75R16
size tires, use Low Profile Z-Chain
cables. SAE Class S chains are not
recommended.
If the vehicle has dual rear tires, do
not use individual tire chains. Use
tire chains that fit across both dual
tires.
If a Tire Goes Flat
It is unusual for a tire to blow out
while driving, especially if the tires
are maintained properly. See Tires
0 255. If air goes out of a tire, it is
much more likely to leak out slowly. But if there ever is a blowout, here
are a few tips about what to expect
and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction as
used in a skid. Stop pressing the
accelerator pedal and steer to
straighten the vehicle. It may be
very bumpy and noisy. Gently brake
to a stop, well off the road,
if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 279
1. Spare Tire
2. Tire/Wheel Retainer
3. Hoist Cable
4. Hoist Assembly
5. Hoist Shaft
6. Hoist Handle andExtension(s)
7. Wheel Wrench
1. Assemble the wheel wrench (7) to the hoist handle and the
extension(s) (6).
2. Open the passenger side rear door.
3. Insert the chisel end of the hoist handle, on an angle,
through the hole in the rear
floor panel above the bumper.
Be sure the hoist handle
connects to the hoist shaft. The
chiseled end of the hoist
handle is used to lower the
spare tire.
4. Turn the wheel wrench counterclockwise to lower the
spare tire to the ground.
Continue to turn the wheel
wrench until the spare tire can
be pulled out from under the
vehicle.
5. Pull the spare tire out from under the vehicle.
6. Tilt the tire toward the vehiclewith some slack in the cable to
access the tire/wheel retainer.
Tilt the retainer and pull it
through the center of the wheel
along with the cable and
spring.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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282 Vehicle Care
{Warning
Raising the vehicle with the jack
improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle.
5. Turn the wheel wrench clockwise to raise the vehicle.
Raise the vehicle far enough
off the ground so there is
enough room for the spare tire
to fit.
6. Remove all the wheel nuts.
7. Take the flat tire off of themounting surface.
{Warning
Rust or dirt on a wheel, or on
the parts to which it is
fastened, can make wheel
nuts become loose after time.
The wheel could come off and
cause a crash. When
changing a wheel, remove any
rust or dirt from places where
(Continued)
Warning (Continued)
the wheel attaches to the
vehicle. In an emergency, a
cloth or a paper towel can be
used; however, use a scraper
or wire brush later to remove
all rust or dirt.
8. Remove any rust or dirt from the wheel bolts, mounting
surfaces, and spare wheel.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 283
{Warning
Never use oil or grease on bolts
or nuts because the nuts might
come loose. The vehicle's wheel
could fall off, causing a crash.
9. Put the wheel nuts back onwith the rounded end of the
nuts toward the wheel. Tighten
each wheel nut by hand until
the wheel is held against
the hub. 10. Turn the jack handle
counterclockwise to lower the
vehicle. Lower the jack
completely.
{Warning
Wheel nuts that are not tight can
work loose. If all the nuts on a
wheel come off, the wheel can
come off the vehicle, causing a
crash. All wheel nuts must be
properly tightened. Follow the
rules in this section to be sure
they are.
{Warning
If wheel studs are damaged, they
can break. If all the studs on a
wheel broke, the wheel could
come off and cause a crash.
If any stud is damaged because
of a loose-running wheel, it could
be that all of the studs are
damaged. To be sure, replace all
(Continued)
Warning (Continued)
studs on the wheel. If the stud
holes in a wheel have become
larger, the wheel could collapse in
operation. Replace any wheel if
its stud holes have become larger
or distorted in any way. Inspect
hubs and hub‐piloted wheels for
damage. Because of loose
running wheels, piloting pad
damage may occur and require
replacement of the entire hub, for
proper centering of the wheels.
When replacing studs, hubs,
wheel nuts or wheels, be sure to
use GM original equipment parts.
{Warning
Wheel nuts that are improperly or
incorrectly tightened can cause
the wheels to become loose or
come off. The wheel nuts should
be tightened with a torque wrench(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 287
Incorrectly Stored
9. Return the jacking equipment to the proper location. Secure
the items and replace the jack
cover.
Full-Size Spare Tire
If this vehicle came with a full-size
spare tire, it was fully inflated when
new, however, it can lose air over
time. Check the inflation pressure
regularly. See Tire Pressure0263
and
Vehicle Load Limits 0158. For
instructions on how to remove,
install, or store a spare tire, see Tire
Changing 0278. After installing the spare tire on the
vehicle, stop as soon as possible
and check that the spare is correctly
inflated. The spare tire is made to
perform well at speeds up to
112 km/h (70 mph) at the
recommended inflation pressure, so
you can finish your trip.
Have the damaged or flat road tire
repaired or replaced back onto the
vehicle, as soon as possible, so the
spare tire will be available in case it
is needed again.
Do not mix tires and wheels of
different sizes, because they will not
fit. Keep the spare tire and its wheel
together.
If this vehicle has a spare tire that
does not match the original road
tires and wheels in size and type,
do not include the spare in the tire
rotation.
If equipped with a temporary use
full-size spare tire, it is indicated on
the tire sidewall. See
Tire Sidewall
Labeling 0257. The spare tire
should not be driven on over
112 km/h (70 mph), or 88 km/h
(55 mph) when pulling a trailer, at the proper inflation pressure. Repair
and replace the road tire as soon as
it is convenient, and stow the spare
tire for future use.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 291
Caution (Continued)
out of the way before clamping
the negative jumper cable to the
fixed antenna bracket. Avoid
touching the negative cable clamp
to the air conditioning line. Failure
to do either of these could
damage the vehicle. The repairs
would not be covered by the
vehicle warranty.
9. Now start the vehicle with the good battery and run the
engine for a while.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
(Continued)
Caution (Continued)
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
Caution
Improper use of the tow eye can
damage the vehicle. If equipped,
use the tow eye to load a
disabled vehicle onto a flatbed (Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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292 Vehicle Care
Caution (Continued)
tow truck from a flat road surface,
or to move the vehicle a short
distance. Use caution and low
speeds. The transmission must
be in (N) Neutral when moving
the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed. Front Attachment Points
The vehicle is equipped with
specific attachment points to be
used to pull the vehicle onto a
flatbed car carrier from a flat road
surface. Do not use these
attachment points to pull the vehicle
from snow, mud or sand.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as behind a motor
home. The two most common types
of recreational vehicle towing areknown as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.
Before towing the vehicle,
become familiar with the local
laws that apply to recreational
vehicle towing. These laws may
vary by region.
. What is the towing capacity of
the towing vehicle? Be sure to
read the tow vehicle
manufacturer's
recommendations.
. What is the distance that will be
traveled? Some vehicles have
restrictions on how far and how
long they can tow.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 293
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
. Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.
The vehicle should not be towed
with all four wheels on the ground.
Dolly Towing

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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294 Vehicle Care
Caution
Do not tow this vehicle with two
wheels on the ground, or vehicle
damage could occur. This
damage would not be covered by
the vehicle warranty.
The vehicle was neither designed
nor intended to be towed with any of
its wheels on the ground. If the
vehicle must be towed, see Towing
the Vehicle 0291.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0313.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8 274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)