light CHEVROLET EXPRESS CARGO 2021 Workshop Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
150 Driving and Operating
Once the vehicle speed reaches about
40 km/h (25 mph) or more, briefly press
+RES. The vehicle returns to the previous set
speed.
Increasing Speed While Using Cruise Control
If the cruise control system is already
activated:
.Press and hold +RES until the desired
speed is reached, then release it.
.To increase vehicle speed in small
increments, briefly press +RES. For each
press, the vehicle goes about
1 km/h (Metric display) or 1 mph (English
display) faster.
The speedometer reading can be displayed
in either English or metric units. See Driver
Information Center (DIC) 081. The increment
value used depends on the units displayed.
Reducing Speed While Using Cruise Control
If the cruise control system is already
activated:
.Press and hold SET– until the desired
lower speed is reached, then release it.
.To slow down in small increments, briefly
press SET–. For each press, the vehicle
goes about 1 km/h (Metric display) or
1 mph (English display) slower. The speedometer reading can be displayed
in either English or metric units. See
Driver
Information Center (DIC) 081. The increment
value used depends on the units displayed.
Passing Another Vehicle While Using Cruise
Control
Use the accelerator pedal to increase the
vehicle speed. When you take your foot off
the pedal, the vehicle will slow down to the
previous set cruise speed. While pressing the
accelerator pedal or shortly following the
release to override cruise control, briefly
pressing SET– will result in cruise set to the
current vehicle speed.
Using Cruise Control on Hills
How well the cruise control works on hills
depends on the vehicle speed, load, and the
steepness of the hills. When going up steep
hills, you might have to step on the
accelerator pedal to maintain the vehicle
speed. When going downhill, you might
have to brake or shift to a lower gear to
keep your speed down.
If the brake pedal is applied, cruise control
will disengage. Ending Cruise Control
There are four ways to end cruise control:
.Step lightly on the brake pedal.
.Press[.
.Shift the transmission to N (Neutral).
.To turn off cruise control, pressI.
Erasing Speed Memory
The cruise control set speed is erased from
memory if
Iis pressed or if the vehicle is
turned off.
Driver Assistance Systems
This vehicle may have features that work
together to help avoid crashes or reduce
crash damage while driving, backing, and
parking. Read this entire section before
using these systems.
{Warning
Do not rely on the Driver Assistance
Systems. These systems do not replace
the need for paying attention and driving
safely. You may not hear or see alerts or
warnings provided by these systems.
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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154 Driving and Operating
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides a
red flashing alert on the windshield and
rapidly beeps. FCA also lights an amber
visual alert if following another vehicle
much too closely.
FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 40 km/h (25 mph).
{Warning
FCA is a warning system and does not
apply the brakes. When approaching a
slower-moving or stopped vehicle ahead
too rapidly, or when following a vehicle
too closely, FCA may not provide a
warning with enough time to help avoid
a crash. It also may not provide any
warning at all. FCA does not warn of
pedestrians, animals, signs, guardrails,
bridges, construction barrels, or other(Continued)
Warning (Continued)
objects. Be ready to take action and
apply the brakes. SeeDefensive Driving
0 126.
FCA can be disabled with the
[button on
the center stack.
Detecting the Vehicle Ahead
FCA warnings will not occur unless the FCA
system detects a vehicle ahead. When a
vehicle is detected, the vehicle ahead
indicator will display green. Vehicles may
not be detected on curves, highway exit
ramps, or hills, due to poor visibility; or if a
vehicle ahead is partially blocked by
pedestrians or other objects. FCA will not
detect another vehicle ahead until it is
completely in the driving lane.
{Warning
FCA does not provide a warning to help
avoid a crash, unless it detects a vehicle.
FCA may not detect a vehicle ahead if
the FCA sensor is blocked by dirt, snow,
or ice, or if the windshield is damaged.
It may also not detect a vehicle on
winding or hilly roads, or in conditions
that can limit visibility such as fog, rain,
or snow, or if the headlamps or
windshield are not cleaned or in proper
condition. Keep the windshield,
headlamps, and FCA sensors clean and in
good repair.
Collision Alert
When your vehicle approaches another
detected vehicle too rapidly, the red FCA
display will flash on the windshield. Also,
eight rapid high-pitched beeps will sound
from the front. When this Collision Alert

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 155
occurs, the brake system may prepare for
driver braking to occur more rapidly which
can cause a brief, mild deceleration.
Continue to apply the brake pedal as
needed. Cruise control may be disengaged
when the Collision Alert occurs.
Tailgating Alert
The vehicle ahead indicator will display
amber if following a detected vehicle ahead
much too closely.
Selecting the Alert Timing
The Collision Alert button is on the center
stack. Press
[to set the alert timing to
far, medium, near, or off. The first button
press shows the current control setting on
the DIC. Additional button presses will
change this setting. The chosen setting will
remain until it is changed and will affect
both the Collision Alert and the Tailgating
Alert features. The timing of both alerts will
vary based on vehicle speed. The faster the
vehicle speed, the farther away the alert will occur. Consider traffic and weather
conditions when selecting the alert timing.
The range of selectable alert timings may
not be appropriate for all drivers and driving
conditions.
Unnecessary Alerts
FCA may provide unnecessary alerts to
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, cleaning the outside of the
windshield area in front of the camera
sensor may correct the issue.
Side Blind Zone Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists drivers with
avoiding crashes that occur with moving
vehicles in the side blind zone, or blind spot
areas. The SBZA warning display will light
up in the corresponding outside side mirror
and will flash if the turn signal is on.
{Warning
SBZA does not alert the driver to vehicles
rapidly approaching outside of the side
blind zones, pedestrians, bicyclists,
or animals. It may not provide alerts
when changing lanes under all driving
conditions. Failure to use proper care
when changing lanes may result in injury,
death, or vehicle damage. Before making
a lane change, always check mirrors,
glance over your shoulder, and use the
turn signals.
SBZA Detection Zones

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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156 Driving and Operating
The SBZA sensor covers a zone of
approximately one lane over from both
sides of the vehicle, or 3.5 m (11 ft). The
height of the zone is approximately between
0.5 m (1.5 ft) and 2 m (6 ft) off the ground.
This zone starts at approximately the middle
of the vehicle and goes back 5 m (16 ft).
How the System Works
The SBZA symbol lights up in the side
mirrors when the system detects a moving
vehicle in the next lane over that is in the
side blind zone. This indicates it may be
unsafe to change lanes. Before making a
lane change, check the SBZA display, check
mirrors, glance over your shoulder, and use
the turn signals.
Left Side MirrorDisplayRight Side Mirror Display
When the vehicle is started, both outside
mirror SBZA displays will briefly come on to
indicate the system is operating. When the
vehicle is in a forward gear, the left or right side mirror display will light up if a moving
vehicle is detected in that blind zone. If the
turn signal is activated in the same direction
of a detected vehicle, this display will flash
as an extra warning not to change lanes.
SBZA can be disabled through the Driver
Information Center (DIC). See
Driver
Information Center (DIC) 081. If SBZA is
disabled by the driver, the SBZA mirror
displays will not light up.
When the System Does Not Seem to
Work Properly
SBZA displays may not come on when
passing a vehicle quickly, or for a stopped
vehicle. SBZA may alert to objects attached
to the vehicle, such as a bicycle, or object
extending out to either side of the vehicle.
This is normal system operation; the vehicle
does not need service.
SBZA may not always alert the driver to
vehicles in the side blind zone, especially in
wet conditions. The system does not need
to be serviced. The system may light up due
to guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service. SBZA may not operate when the SBZA
sensors in the left or right corners of the
rear bumper are covered with mud, dirt,
snow, ice, or slush, or in heavy rainstorms.
For cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0242. If the DIC
displays the system unavailable message
after cleaning both sides of the vehicle
toward the rear corners of the vehicle, see
your dealer.
If the SBZA displays do not light up when
vehicles are in the blind zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
When SBZA is disabled for any reason other
than the driver turning it off, the Side Blind
Zone Alert On option will not be available
on the personalization menu.
Driving with a Trailer
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed.
Use caution while changing lanes when
towing a trailer.
Radio Frequency Information
See Radio Frequency Statement 0273.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 157
Lane Departure Warning (LDW)
If equipped, LDW may help avoid crashes
due to unintentional lane departures. LDW
uses a camera sensor to detect the lane
markings at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without using a
turn signal in that direction. LDW light will
not alert if the turn signal is active in the
direction of lane departure, or if LDW
detects that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer the
vehicle. The LDW system may not:
.Provide enough time to avoid a crash.
.Detect lane markings under poor
weather or visibility conditions. This
can occur if the windshield or
headlamps are blocked by dirt, snow,
or ice; if they are not in proper
condition; or if the sun shines directly
into the camera.
.Detect road edges.
.Detect lanes on winding or hilly roads.(Continued)
Warning (Continued)
If LDW only detects lane markings on one
side of the road, it will only warn you
when departing the lane on the side
where it has detected a lane marking.
Always keep your attention on the road
and maintain proper vehicle position
within the lane, or vehicle damage,
injury, or death could occur. Always keep
the windshield, headlamps, and camera
sensors clean and in good repair. Do not
use LDW in bad weather conditions.
How the System Works
LDW utilizes a camera sensor installed on
the windshield ahead of the rearview mirror
to detect lane markings.
To turn LDW on and off, press
@on the
center stack. The control indicator will light
when LDW is on. When LDW is on,
@is
green if LDW is available to warn of a lane
departure. If the vehicle crosses a detected
lane marking without using the turn signal
in that direction,
@changes to amber and
flashes. Additionally, there will be three
beeps on the right or left, depending on the
lane departure direction. LDW will not alert if the turn signal is active in the direction of
lane departure, or if LDW detects that you
are accelerating, braking or actively steering.
Fuel
Top Tier Fuel
GM recommends the use of TOP TIER
Detergent Gasoline to keep the engine clean,
reduce engine deposits, and maintain
optimal vehicle performance. Look for the
TOP TIER Logo or see www.toptiergas.com
for a list of TOP TIER Detergent Gasoline
marketers and applicable countries.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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160 Driving and Operating
Caution
If a new fuel cap is needed, get the right
type of cap from your dealer. The wrong
type of fuel cap may not fit properly,
may turn on the malfunction indicator
lamp, and could damage the fuel system
and emissions system. SeeMalfunction
Indicator Lamp (Check Engine Light) 076.
Filling a Portable Fuel Container
{Warning
Never fill a portable fuel container while
it is in the vehicle. Static electricity
discharge from the container can ignite
the fuel vapor. You or others could be
badly burned and the vehicle could be
damaged. To help avoid injury to you
and others:
.Dispense fuel only into approved
containers.
.Do not fill a container while it is
inside a vehicle, in a vehicle's trunk, in
a pickup bed, or on any surface other
than the ground.
(Continued)
Warning (Continued)
.Bring the fill nozzle in contact with
the inside of the fill opening before
operating the nozzle. Maintain contact
until filling is complete.
.Keep sparks, flames, and smoking
materials away from fuel.
.Avoid using electronic devices while
pumping fuel.
Trailer Towing
General Towing Information
Only use towing equipment that has been
designed for the vehicle. Contact your dealer
or trailering dealer for assistance with
preparing the vehicle to tow a trailer. Read
the entire section before towing a trailer.
To tow a disabled vehicle, see Towing the
Vehicle 0240. To tow the vehicle behind
another vehicle such as a motor home, see
Recreational Vehicle Towing 0240.
Driving Characteristics and
Towing Tips
{Warning
You can lose control when towing a
trailer if the correct equipment is not
used or the vehicle is not driven properly.
For example, if the trailer is too heavy or
the trailer brakes are inadequate for the
load, the vehicle may not stop as
expected. You and others could be
seriously injured. The vehicle may also be
damaged, and the repairs would not be
covered by the vehicle warranty. Pull a
trailer only if all the steps in this section
have been followed. Ask your dealer for
advice and information about towing a
trailer with the vehicle.
Driving with a Trailer
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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174 Driving and Operating
The seven-wire harness contains the
following trailer circuits:Stop/Turn
Signal Left* Yellow
Stop/Turn Signal
Right* Dark Green
Tail/Parking
Lamps** Brown
Reverse Lamps** Light Green
Battery Feed Red/Black
Ground White
Electric Trailer Brake Dark Blue
*If the vehicle is a cutaway with trailer
provisions, a 15 amp fuse will be shared
for both left/stop trailer turn and right/
stop trailer turn signals. However, the
cutaway lighting connector will have a
10 amp fuse for each signal.
**If the vehicle is a cutaway with trailer
provisions, a 15 amp fuse will be shared
for trailer park lamps and cutaway rear
lighting connector park lamps. Also, a
10 amp fuse will be shared for trailer
back-up lamps and cutaway rear lighting
connector back-up lamps. Heavy-Duty Trailer Wiring Harness Package
lf equipped, the trailer wiring harness, with
a seven-pin connector is mounted on the
trailer hitch.
1. Left Turn/Brake
2. Taillamps
3. Reverse Lamps
4. Battery Feed
5. Right Turn/Brake
6. Electric Brakes
7. Ground
Electric Brake Control Wiring Provisions
If the vehicle is not equipped with an
integrated trailer brake controller, and the
trailer has electric brakes, a trailer brake
controller needs to be installed on the
vehicle. The brake controller should be
installed by your dealer or a qualified
service center.
If equipped, wiring provisions for an
aftermarket electric trailer brake controller
are included with the vehicle as part of the
trailer wiring package. The harness contains
the following circuits:
Electric Trailer
Brakes Dark Blue
Battery Feed Red/White
Brake Apply Signal Light Blue
Ground Black
There are four blunt cut wires under the
floor carpeting in front of the brake pedal.
It will be necessary to have a technician
connect the 12-volt power to the engine
compartment fuse block.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 175
Refer to the aftermarket electric trailer brake
controller owner's manual to determine wire
color coding of the electric trailer brake
controller. The wire colors on the brake
controller may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are working at
the beginning of each trip, and periodically
on longer trips.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals will illuminate to indicate the vehicle
is turning, changing lanes, or stopping.
When towing a trailer, the arrows on the
instrument cluster will illuminate even if the
trailer is not properly connected or the bulbs
are burned out.
Tow/Haul Mode
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load. For
instructions on how to enter Tow/Haul
mode, seeTow/Haul Mode 0145.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the vehicle's Gross Combined Weight Rating
(GCWR). See
“Trailer Weight” underTrailer
Towing 0164.
Tow/Haul Mode is most useful when towing
a heavy trailer or carrying a large or
heavy load:
.through rolling terrain
.in stop-and-go traffic
.in busy parking lots
Operating the vehicle in Tow/Haul Mode
when lightly loaded or not towing will not
cause damage; however, it is not
recommended and may result in unpleasant
engine and transmission driving
characteristics and reduced fuel economy.
Trailer Sway Control (TSC)
Vehicles with StabiliTrak/Electronic Stability
Control (ESC) have a Trailer Sway Control
(TSC) feature. Trailer sway is unintended
side-to-side motion of a trailer while towing.
If the vehicle is towing a trailer and the TSC
detects that sway is increasing, the vehicle
brakes are selectively applied at each wheel,
to help reduce excessive trailer sway.
If TSC is enabled, the Traction Control
System (TCS)/StabiliTrak/ESC warning light
will flash on the instrument cluster. Reduce
vehicle speed by gradually removing your
foot from the accelerator. If trailer sway
continues, StabiliTrak/ESC can reduce engine
torque to help slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned off. See
Traction Control/Electronic Stability Control
0 147.
{Warning
Trailer sway can result in a crash and in
serious injury or death, even if the
vehicle is equipped with TSC.
If the trailer begins to sway, reduce
vehicle speed by gradually removing your
foot from the accelerator. Then pull over
to check the trailer and vehicle to help
correct possible causes, including an
improperly or overloaded trailer,
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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176 Driving and Operating
Warning (Continued)
unrestrained cargo, improper trailer hitch
configuration, or improperly inflated or
incorrect vehicle or trailer tires. See
Towing Equipment0172 for trailer
ratings and hitch setup recommendations.
Trailer Tires
Special Trailer (ST) tires differ from vehicle
tires. Trailer tires are designed with stiff
sidewalls to help prevent sway and to
support heavy loads. These features can
make it difficult to determine if the trailer
tire pressures are low only based on a visual
inspection.
Always check all trailer tire pressures before
each trip when the tires are cool. Low trailer
tire pressure is a leading cause of trailer tire
blow-outs.
Trailer tires deteriorate over time. The trailer
tire sidewall will show the week and year
the tire was manufactured. Many trailer tire
manufacturers recommend replacing tires
more than six years old. Overloading is another leading cause of
trailer tire blow-outs. Never load your trailer
with more weight than the tires are
designed to support. The load rating is
located on the trailer tire sidewall.
Always know the maximum speed rating for
the trailer tires before driving. This may be
significantly lower than the vehicle tire
speed rating. The speed rating may be on
the trailer tire sidewall. If the speed rating is
not shown, the default trailer tire speed
rating is 105 km/h (65 mph).
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. See
Malfunction
Indicator Lamp (Check Engine Light) 076.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle (Continued)
Warning (Continued)
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see Servicing the Airbag-Equipped
Vehicle 044 and
Adding Equipment to the Airbag-Equipped
Vehicle 045.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 187
How to Check Automatic Transmission
Fluid
Because this operation can be difficult, it is
recommended to have this check done at
your dealer, which can monitor the
transmission temperature. The transmission
fluid level increases with temperature. To
obtain a highly accurate fluid level check,
the transmission temperature must be
measured.
If it is decided to check the fluid level, be
sure to follow all the instructions here, or a
false reading on the dipstick may occur.
Caution
Too much or too little fluid can damage
the transmission. Too much can mean
that some of the fluid could come out
and fall on hot engine parts or exhaust
system parts, starting a fire. Too little
fluid could cause the transmission to
overheat. Be sure to get an accurate
reading if checking the transmission fluid.Wait at least 30 minutes with the engine
off, before checking the transmission fluid
level if the vehicle has been driven:
.In hot weather, when outside
temperatures are above 32 °C (90 °F).
.The vehicle is heavily loaded.
.At high speed for quite a while in hot
weather.
.In heavy traffic and hot weather.
.While pulling a trailer.
After driving under these conditions, a hot
check can be performed. The fluid should be
hot, which is 71 °C to 93 °C (160 °F to
200 °F).
A cold fluid level check can be performed
after the vehicle has been sitting for eight
hours or more with the engine off, but this
is used only as a reference. Let the engine
run at idle for five minutes if the outside
temperature is between 15 °C to 32 °C (60 °F
to 90 °F). Should the fluid level be low
during this cold check, the fluid must be
checked warm or hot before adding fluid.
If the outside temperature is colder than
15 °C (60 °F) or hotter than 32 °C (90 °F), a
cold check cannot be performed. A warm fluid level check can be performed
by driving the vehicle under lightly loaded
conditions and outside temperatures
between 10 °C to 27 °C (50 °F to 80 °F). The
vehicle should be driven for at least 24 km
(15 mi) before performing a warm check.
Checking the fluid warm or hot will give a
more accurate reading of the fluid level than
a cold check.
Because the vehicle is equipped with a
high-efficiency air-to-oil cooler, the
transmission fluid temperature may not
reach the required hot fluid level checking
temperature under normal lightly loaded
driving vehicle conditions.
Checking the Fluid Level
Prepare the vehicle:
1. Park the vehicle on a level place. Keep the engine running.
2. With the parking brake applied, place the shift lever in P (Park).
3. With a foot on the brake pedal, move the shift lever through each gear range,
pausing for about three seconds in each
range. When M is reached, move the
selector from M1 through M3. Then,
position the shift lever in P (Park).