flat tire CHEVROLET IMPALA 2019 Owner's Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Service and Maintenance 301
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0228.
Once a Month
. Check the tire inflation
pressures. See Tire Pressure
0 264.
. Inspect the tires for wear. See
Tire Inspection 0270.
. Check the windshield washer
fluid level. See Washer Fluid
0 238.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and filter must be changed at least once
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0230.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation 0270. .
Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system.
See Engine Oil 0228 and
Engine Oil Life System 0230.
. Check engine coolant level. See
Cooling System 0233.
. Check windshield washer fluid
level. See Washer Fluid 0238.
. Check tire inflation pressures.
See Tire Pressure 0264.
. Inspect tire wear. See Tire
Inspection 0270.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter
0 232.
. Inspect brake system. See
Exterior Care 0289.
. Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
308 Service and Maintenance
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0294 and
Exterior Care 0289.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips. .
Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.
Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
. Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and
replace them when needed.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
320 Customer Information
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
330 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
Index 341
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 223
Accessory Power . . . . . . . . . . . . . . . 177
Adaptive Cruise Control . . . . . . . . 190
Add-On Electrical Equipment . . . 219
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 331
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 306
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 56
Air Cleaner/Filter, Engine . . . . . . . 232
Air Conditioning . . . . . . . . . . . 152, 155
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 160
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 159
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 82
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 75
Passenger Sensing System . . . . 77
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 75
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 76
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 74 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 73
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 82
Passenger Status Indicator . . . 120
Readiness Light . . . . . . . . . . . . . . 120
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 81
System Check . . . . . . . . . . . . . . . . . . 71
Alarm Vehicle Security . . . . . . . . . . . . . . . . 41
Alert Lane Change . . . . . . . . . . . . . . . . . 204
Side Blind Zone (SBZA) . . . . . . 204
All-Season Tires . . . . . . . . . . . . . . . . 257
Antilock Brake System (ABS) . . . 183 Warning Light . . . . . . . . . . . . . . . . . 125
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 289
Interior . . . . . . . . . . . . . . . . . . . . . . . . 294
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 319
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 201
Assistance Systems for Parking and Backing . . . . . . . . . . 198

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
344 Index
Driving (cont'd)If the Vehicle is Stuck . . . . . . . . . 168
Loss of Control . . . . . . . . . . . . . . . 165
Off-Road Recovery . . . . . . . . . . . 164
Vehicle Load Limits . . . . . . . . . . . 168
Wet Roads . . . . . . . . . . . . . . . . . . . 165
Winter . . . . . . . . . . . . . . . . . . . . . . . . 167
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 155
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 209
Electric Parking Brake . . . . . . . . . . 184
Electric Parking Brake Light . . . . 124
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 219
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 251
Fuses and Circuit Breakers . . . 251
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 254
Overload . . . . . . . . . . . . . . . . . . . . . 250
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 330
Engine Air Cleaner/Filter . . . . . . . . . . . . . 232 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 122
Compartment Overview . . . . . . . 225
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .119
Cooling System . . . . . . . . . . . . . . . 233
Drive Belt Routing . . . . . . . . . . . . 314
Exhaust . . . . . . . . . . . . . . . . . . . . . . 179
Heater . . . . . . . . . . . . . . . . . . . . . . . . 176
Oil Life System . . . . . . . . . . . . . . . 230
Oil Pressure Light . . . . . . . . . . . . 127
Overheated Protection Operating Mode . . . . . . . . . . . . . 238
Overheating . . . . . . . . . . . . . . . . . . 237
Power Messages . . . . . . . . . . . . . 132
Running While Parked . . . . . . . . 180
Starting . . . . . . . . . . . . . . . . . . . . . . . 174
Entry Lighting . . . . . . . . . . . . . . . . . . . 149
Equipment, Towing . . . . . . . . . . . . . 218
Event Data Recorders . . . . . . . . . . 327
Exit Lighting . . . . . . . . . . . . . . . . . . . . 149
Extended Parking . . . . . . . . . . . . . . . 179
Extender, Seat Belt . . . . . . . . . . . . . . 69
Exterior Lamp Controls . . . . . . . . . 144
Exterior Lamps Off Reminder . . . 145
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 150
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 232
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 145
Flashers, Hazard Warning . . . . . . 146
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 277 Changing . . . . . . . . . . . . . . . . . . . . . 278
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 297
Fluid Automatic Transmission . . . . . . 231
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 240
Washer . . . . . . . . . . . . . . . . . . . . . . . 238
Folding Mirrors . . . . . . . . . . . . . . . . . . 44
Forward Automatic Braking . . . . . 203
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 201
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 325
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 54
Heated and Ventilated . . . . . . . . . . 60
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 209
Economy Driving . . . . . . . . . . . . . . . 26

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-12146115) -
2019 - crc - 8/27/18
350 Index
Storage Areas (cont'd)Center Console . . . . . . . . . . . . . . . 103
Convenience Net . . . . . . . . . . . . . 105
Glove Box . . . . . . . . . . . . . . . . . . . . 103
Instrument Panel . . . . . . . . . . . . . 102
Umbrella . . . . . . . . . . . . . . . . . . . . . . 104
Storage Compartments . . . . . . . . . 102
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 168
Summer Tires . . . . . . . . . . . . . . . . . . 258
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 47
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 201
Infotainment . . . . . . . . . . . . . 151, 328
Systems Driver Assistance . . . . . . . . . . . . . 197
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 117
TaillampsBulb Replacement . . . . . . . . . . . . 248
Text Telephone (TTY) Users . . . . 318
Theft-Deterrent Systems . . . . . . . . . 42 Immobilizer . . . . . . . . . . . . . . . . . . . . . 42 Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
All-Season . . . . . . . . . . . . . . . . . . . . 257
Buying New Tires . . . . . . . . . . . . . 272
Chains . . . . . . . . . . . . . . . . . . . . . . . . 276
Changing . . . . . . . . . . . . . . . . . . . . . 278
Compact Spare . . . . . . . . . . . . . . . 283
Designations . . . . . . . . . . . . . . . . . 261
Different Size . . . . . . . . . . . . . . . . . 273
If a Tire Goes Flat . . . . . . . . . . . . 277
Inspection . . . . . . . . . . . . . . . . . . . . 270
Low Profile . . . . . . . . . . . . . . . . . . . 258
Pressure . . . . . . . . . . . . . . . . . 264, 266
Pressure Light . . . . . . . . . . . . . . . . 127
Pressure Monitor Operation . . 267
Pressure Monitor System . . . . . 266
Rotation . . . . . . . . . . . . . . . . . . . . . . 270
Sidewall Labeling . . . . . . . . . . . . . 259
Terminology and Definitions . . 262
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 274
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 275
Wheel Replacement . . . . . . . . . . 276
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 271
Winter . . . . . . . . . . . . . . . . . . . . . . . . 258
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 208 Towing
Driving Characteristics . . . . . . . . 212
Equipment . . . . . . . . . . . . . . . . . . . . 218
General Information . . . . . . . . . . 212
Recreational Vehicle . . . . . . . . . . 287
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 216
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 287
Traction Control System(TCS)/StabiliTrak Light . . . . . . 126
Off Light . . . . . . . . . . . . . . . . . . . . . . 126
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 186
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 216
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 180
Fluid, Automatic . . . . . . . . . . . . . . 231
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 321
Trip Odometer . . . . . . . . . . . . . . . . . . 117
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 147
Turn Signal
Bulb Replacement . . . . . . . . . . . . 248