Home CHEVROLET IMPALA 2020 Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 35
The waypoint symbol marks one or
more set waypoints.
A waypoint is a stopover destination
point added to the planned route.
The estimated time to the
destination displays. Touch Arrival
to toggle to duration and to the
distance of the destination.
This symbol indicates the
recommended maneuver that
should be performed. Touch it to
display the turn list or waypoint list.
The No GPS symbol appears when
there is no Global Positioning
System (GPS) satellite signal. When
the GPS is gone, the vehicle
position on the map may not be
accurate.
Autozoom
As a maneuver is being
approached, the map automatically
zooms in to give greater detail.
If lane guidance is available for the
maneuver, this is also shown.
When the system begins to
autozoom, it zooms in to its
minimum level. After the maneuver
is performed, the system slowly
zooms back out.
Destination
If route guidance is not active, touch
the Nav icon on the Home Page to
access the map view. Touch the
Destination option from the map
view to enter a destination.
Available methods of entering a
destination are Voice Recognition,
Address, Recent Destination,
Contacts, and POIs. Several options
can be selected to plan a route.
Some destination items may be
grayed out if no destination was
previously entered or saved.
Another way to enter a destination
is to touch the blue OnStar icon and
ask an OnStar Advisor to download
a destination into the embedded
navigation system. SeeOnStar
System 053.
Touch the Destination icon on the
infotainment display to go to the
destination entry views.
Available Methods of Search
. Address (entries by hierarchy)
. Intersection
. Places of interest (POIs)

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
40 Navigation
.Whenever the keyboard view is
entered, the last text that was
typed, even if it was not
searched on, will display.
. A partial or complete address
can be typed in the search field.
If a partial address is typed, the
system attempts to use local
knowledge to fill in additional
information. For example, if no
city name or state/province are
given, the system assumes a
search for something in the
current city or a nearby city in
the current state/province. The
system is also capable of
recognizing address formats
according to other regions.
If a destination address or location
being entered is outside of the
country, the country abbreviation
must be added after the address.
Spelling Mistakes
The system is able to offer
alternatives if the searched term is
not found exactly. The system uses
the closest term it finds and
provides those results. The system first searches the
entered term exactly. If no matches
are found, partial words are used.
Search in Process
Touch Search and the results
screen displays with the activity
indicator. There is a non-selectable
List item in the list that says
“Searching”
to indicate that it is in
process.
Once the results are found, the
correct list screen will display.
No Results Found
If no results are found from an
entered search term, a pop-up
displays indicating there are no
results found. Touch OK to return to
the keyboard view.
Results Display
If only a single match is found at the
end of a search, the list is not
shown but the Destination Details
view is shown. Touch Back from the
Destination Details view to go back
to the results list. If it was a POI search, Continue POI Search is
available in case that was not the
desired POI.
Places of Interest (POI)
While at the Home Page, touch the
Nav icon to display a view of the
map. Touch the Destination option
on the infotainment display to go to
the destination entry views.
1. Touch the POIs option to
display a list of POI categories.
The first list item in every POI
list is a search function. For the
highest level of categories,
touch Spell Name or select a
category and search within that
selection.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 43
Creating a Text File with
Information
Create a text file by using a simple
text editor software. Save this file
with a name and extension of .csv,
for example,“TomsPOI.csv.”
Enter the POI information into the
text file in the following format:
. Longitude coordinate, Latitude
coordinate, “Name of POI,”
“Additional information,” “Phone
number.”
Example: 7.0350000,
50.6318040, “Michaels Home,”
“123 Maple Lane,”
“02379234567.”
. The GPS coordinates must be
expressed in decimal degrees
and can be taken from a
geographical map. The
additional information and phone
number strings are optional.
. The POI name and the
additional information string may
not exceed 60 characters. .
POI information for each
destination address must be
entered in a single separate line.
Storing the POI on a USB Device
In the root directory of a USB
device, create a folder name
“myPOIs,” for example, “F:\”is the
root directory of the USB device.
In the “myPOIs” folder, store the text
file with your POIs, for example,
“F:\myPOIs\TomsPOIs.csv.”
Downloading the POI to the
Infotainment System
Connect the USB device containing
the POI information to the USB port
of the infotainment system.
A message displays prompting
whether or not to download the POI
information from the USB device. All
POIs found are saved even if they
are in multiple folders.
Subfolders can also be created to
organize the POIs into categories,
for example, “F:\myPOIs
\Restaurants\TomsPOIs.csv.” If the message is dismissed or
ignored, no POI information is
downloaded. This prompt will not
reoccur for the current ignition cycle.
When the system is finished
downloading, a pop-up displays
asking to specify a category for the
new POIs, if desired.
Importing and Overwriting
Categories
When POIs are found on a media
device, the date of the file is
examined and compared to the date
for the files already in the system.
If the file being downloaded is
newer than the one on the system,
that particular category of POIs is
overwritten. Any other POIs that had
previously been saved in other
categories are not affected.
Address Book Download
If an Address Book is found on the
connected USB device, the same
alert is used to indicate that
locations have been found and they
can be downloaded. If there is
already content in the vehicle
Address Book, the system prompts

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 49
.When either a waypoint trip is
first created, or additional
waypoints are added to an
existing waypoint trip, they are
added in the location that would
lead to an optimized route.
. If a destination is already
planned and a waypoint is
added, it is either added before
or after the current destination,
whichever leads to the most
optimal route.
. If under an existing waypoint trip
consisting of two or more
destinations, any additional
waypoints are added in the
location that would lead to the
most optimal route.
Edit Route
. Touch Edit Route to modify the
order or remove a waypoint from
the route. Touch Delete to
remove a waypoint from the
route.
. A pop-up displays asking for
confirmation of the waypoint
deletion.SiriusXM Travel Link Weather
If equipped, SiriusXM Travel Link
Weather is available on the
navigation system through a service
fee subscription.
Touch the Weather icon on the
Home Page. The system displays a
weather page with a default view of
the hourly forecast. The other
available views are tabs near the
bottom of the display.
These weather option displays are:
1. Hourly: The Hourly Forecast view shows the current day’s
forecast split into 3-hour
increments.
2. 5-day: The 5-day view shows the current day’s forecast as
well as the next four days.
3. On Route: The On Route view shows the forecasted weather
for the route. This feature is
only available while under
route guidance. 4. Location: The Location view is
where the city can be selected
to receive and display
weather data.
5. Map: The Map view shows three levels of zoom on the left
side of the map. These zoom
views are Near, Mid, and Far.
Touch any one to change the
zoom level.
6. Menu
Allow approximately 15 minutes for
the current weather in the area to
display.
Weather Screen Not Under
Guidance
The weather application uses the
navigation system to provide the
appropriate information for the
guidance route. When not under
guidance, it defaults to the current
location.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Voice Recognition 63
“Destination Place of Interest”:
Begin a dialog to enter a destination
Place of Interest category or major
brand name (if equipped).
Not all brand names of businesses
are available for voice entry. Most
major chains, such as chains with
more than 20 locations, should be
available to search for by name, but
the name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might
have to be located by category,
such as fast food, hotels, or banks.
“Destination Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route” :End route
guidance.
Voice Recognition for the
Phone
“Call ” :Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored. “Call At Home,”
“At Work,” “On Mobile,”
or“On
Other” :Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call ” :Initiate a
call to a standard phone number or
emergency number.
If the call is being initiated outside of
North America, say “Call number>,” then after the system
reads back the number, repeat the
“Call” command to initiate the call.
If the number is not correct, “Delete”
will delete the number and allow it to
be entered again. If the number is
not complete, speak the remaining
digits.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow instructions
on the radio display.
“Switch Phone” :Select a different
phone for outgoing calls. “Voice Keypad”
:Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or
Voice Command. See the cell
phone manufacturer's user guide to
see if the cell phone supports this
feature. To activate the phone voice
recognition system, press and hold
gon the steering wheel for a few
seconds.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Phone 65
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system. .
Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
Vehicles with a Bluetooth system
can use a Bluetooth-capable cell
phone with a Hands-Free Profile to
make and receive phone calls. The
infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is on or in ACC/
ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all
functions and not all phones work
with the Bluetooth system. See
www.gm.com/bluetooth for more
information about compatible
phones.
Bluetooth Controls
Use the features on the infotainment
system and the steering wheel to
operate the Bluetooth system. Steering Wheel Controls
g:
Press to answer incoming calls,
confirm system information, and
start voice recognition.
i: Press to end a call, decline a
call, or cancel an operation. Press
to mute or unmute the infotainment
system when not on a call.
Infotainment System Controls
For information about how to
navigate the menu system using the
infotainment controls, see Using the
System 07.
PHONE : Touch the Phone icon on
the Home Page to enter the phone
main menu.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers and
overrides the audio system. Turn
the volume knob during a call to
change the volume level. The
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
66 Phone
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, seeUsing the
System 07.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling (if equipped). See “OnStar”
in the owner ’s manual.
Pairing Information
. A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system. .
The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. One Bluetooth device can be
connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone in the order that they
were last used in the system. To
link to a different paired phone,
see “Linking to a Different
Phone” later in this section.
Pairing a Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phone and select Pair Device. 3. A four-digit Personal
Identification Number (PIN)
appears on the display. The
PIN, if required, may be used
in Step 5.
4. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate “Chevrolet MyLink” on
the display. Follow the
instructions on the cell phone
to enter the PIN provided in
Step 3 or confirm the six-digit
code shown on the display.
After the PIN is successfully
entered or the code is
confirmed, the system
responds with “
has been successfully paired”
when the pairing process is
complete.
6. If “Chevrolet MyLink” does not
appear, turn the phone off or
remove the phone battery and
retry.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Phone 67
7. If the phone prompts to acceptconnection or allow phone
book download, select Always
Accept and Allow. The phone
book may not be available if
not accepted.
8. Repeat Steps 1−7 to pair additional phones.
Listing All Paired and Connected
Phones 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch
znext to the phone to
disconnect.
Deleting a Paired Phone
Only disconnected phones can be
deleted. 1. Touch the Phone icon on the Home Page. 2. Touch Phones.
3. Touch the
Mnext to the phone
to delete and follow the on
screen prompts.
Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
paired to the Bluetooth system. 1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the new phone to link to from the not connected
device list.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode, touch the Phone
icon on the Home Page to display
Call View.
.While the active call is
hands-free, touch the Handset
option to switch to the handset
mode. The option changes to Handsfree once the Bluetooth
device confirms it is operating as
handset.
. While the active call is handset,
touch the Handsfree option to
switch to the hands free mode.
The option changes to Handset
once the Bluetooth device
confirms it is operating as
handsfree.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Contacts and
Recent Calls menus are
automatically available.
The Contacts menu accesses the
phone book stored in the cell phone.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
68 Phone
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.
To make a call using the
Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the Recent
Calls menu: 1. Touch the Phone icon on the Home Page.
2. Touch Recent.
3. Touch the name or number to call.
4. If necessary, select between Missed, Recent, and Sent calls
by touching View in the top
right corner of the list.Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch Call to start dialing the number.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are a few ways to accept
a call:
.Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display. Declining a Call
There are a few ways to decline
a call:
.
Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
There are two ways to accept a call:
.Press
gon the steering wheel
controls.
. Touch Answer on the
infotainment display.
Declining a Call
There are two ways to decline
a call:
. Press
ion the steering wheel
controls.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Phone 69
.Touch Ignore on the infotainment
display.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch the
Phone icon on the Home Page to
display Call View. While in Call
View, touch the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together. 4. Once all calls are merged, the
Merge option becomes an
Unmerge option. Touch to
unmerge the calls. Some
wireless service carriers may
not allow a merged call to
become unmerged.
Ending a Call
.Pression the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Some wireless service carriers may
not allow a merged call to become
unmerged.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. 1. Touch the Phone icon on the Home Page. 2. While in the Call View, drag
l
up to raise the interaction
selector.
3. Touch Keypad and enter the number.
Voice Mail
The default voice mail number is the
phone number of the currently
connected phone. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch the Phone icon on the Home Page.
2. Touch Voice Mail.
3. Touch Call.
4. Enter the DTMF tones using the keypad if needed.