tow CHEVROLET IMPALA 2020 Owner's Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 189
Caution
If a new fuel cap is needed, get
the right type of cap from your
dealer. The wrong type of fuel cap
may not fit properly, may turn on
the malfunction indicator lamp,
and could damage the fuel
system and emissions system.
SeeMalfunction Indicator Lamp
(Check Engine Light) 0103.
Filling a Portable Fuel
Container
{Warning
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to you
and others:
(Continued)
Warning (Continued)
.Dispense fuel only into
approved containers.
. Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, pickup bed,
or on any surface other than
the ground.
. Bring the fill nozzle in
contact with the inside of
the fill opening before
operating the nozzle.
Contact should be
maintained until the filling is
complete.
. Do not smoke while
pumping fuel.
. Avoid using electronic
devices.
Trailer Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle to tow a trailer. Read the
entire section before towing a trailer.
To tow a disabled vehicle, see
Towing the Vehicle 0262. To tow
the vehicle behind another vehicle
such as a motor home, see
Recreational Vehicle Towing 0262.
Driving Characteristics
and Towing Tips
{Warning
You can lose control when towing
a trailer if the correct equipment is
not used or the vehicle is not
driven properly. For example,
if the trailer is too heavy or the
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
190 Driving and Operating
Warning (Continued)
trailer brakes are inadequate for
the load, the vehicle may not stop
as expected. You and others
could be seriously injured. The
vehicle may also be damaged,
and the repairs would not be
covered by the vehicle warranty.
Pull a trailer only if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Driving with a Trailer
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these areimportant for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.
Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
. State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing.
. Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle. .
Vehicles can tow in D (Drive).
If the transmission downshifts
too often, a lower gear may be
selected using Manual Mode
See Manual Mode 0160.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 191
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer:. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0157.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must be all be rated to
carry the intended cargo.
Inadequate trailer equipment can
cause the combination to operate in
an unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps, tires, and mirrors. See
Towing
Equipment 0195. If the trailer has
electric brakes, start the
combination moving and then
manually apply the trailer brake
controller to check the trailer brakes
work. During the trip, occasionally
check that the cargo and trailer are
secure and that the lamps and any
trailer brakes are working.
Towing with a Stability Control
System
When towing, the stability control
system might be heard. The system
reacts to vehicle movement caused
by the trailer, which mainly occurs
during cornering. This is normal
when towing heavier trailers.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving without a trailer. This can
help to avoid heavy braking and
sudden turns.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
192 Driving and Operating
Passing
More passing distance is needed
when towing a trailer. The
combination of the vehicle and
trailer will not accelerate as quickly
and is much longer than the vehicle
alone. It is necessary to go much
farther beyond the passed vehicle
before returning to the lane. Pass
on level roadways. Avoid passing
on hills if possible.
Backing Up
Hold the bottom of the steering
wheel with one hand. To move the
trailer to the left, move that hand to
the left. To move the trailer to the
right, move that hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making TurnsCaution
Turn more slowly and make wider
arcs when towing a trailer to
prevent damage to your vehicle.
Making very sharp turns could
cause the trailer to contact the
vehicle.
Make wider turns than normal when
towing, so trailer will not go over soft
shoulders, over curbs, or strike road
signs, trees, or other objects.
Always signal turns well in advance.
Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower
gear before starting down a long or
steep downhill grade. If the
transmission is not shifted down, the
brakes may overheat and result in
reduced braking efficiency. The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating
0212.Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 193
When parking your vehicle and your
trailer on a hill:1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the
brake pedal to allow the chocks
to absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal. 3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule 0276. It is
especially important to check the
automatic transmission fluid, engine
oil, axle lubricant, belts, cooling
system, and brake system before
and during each trip.
Check periodically that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling when Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
0 212.
Trailer Towing
Caution
Towing a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To tow a trailer
correctly, follow the directions in
this section and see your dealer
for important information about
towing a trailer with the vehicle.
Trailer Weight
{Warning
Never exceed the towing capacity
for your vehicle.
Safe trailering requires monitoring
the weight, speed, altitude, road
grades, outside temperature,
dimensions of the front of the trailer,
and how frequently the vehicle is
used to tow a trailer.
Before towing a trailer, always
separately weigh:

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
194 Driving and Operating
.fully loaded vehicle and trailer
combination
. the trailer
. the trailer tongue
{Warning
You and others could be seriously
injured or killed if the trailer is too
heavy or the trailer brakes are
inadequate for the load. The
vehicle may be damaged, and the
repairs would not be covered by
the vehicle warranty.
Only tow a trailer if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer.
Gross Vehicle Weight
Rating (GVWR)
For information about the vehicle's
maximum load capacity, see Vehicle
Load Limits 0147. When calculating
the GVWR with a trailer attached,
the trailer tongue weight must be
included as part of the weight the
vehicle is carrying.
Maximum Trailer Weight
The trailer should never weigh more
than 454 kg (1,000 lb). The
maximum allowable weight of the
trailer may be lower based on the
weight of the passengers and cargo
in your trailer.
Trailer Load Balance
The correct trailer load balance
must be maintained to ensure trailer
stability. Incorrect load balance is a
leading cause of trailer sway.
The trailer tongue weight (1) should
be 10–15% of the loaded trailer
weight (2). Some specific trailer
types, such as boat trailers, fall
outside of this range. Always refer
to the trailer owner ’s manual for the
recommended trailer tongue weight
for each trailer. Never exceed the
maximum loads for your vehicle,
hitch and trailer.
After loading the trailer, separately
weigh the trailer and then the trailer
tongue to see if the weights are
appropriate for your vehicle. If the
trailer weight is too high, it may be
possible to transfer some of the
cargo into your vehicle. If the trailer

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 195
tongue weight is too high or too low,
it may be possible to rearrange
some of the cargo inside of the
trailer.
Do not exceed the maximum
allowable tongue weight for your
vehicle. Use the shortest hitch
extension available to position the
hitch ball closer to your vehicle. This
will help reduce the effect of the
trailer tongue weight on the trailer
hitch and the rear axle.
If a cargo carrier is used in the
trailer hitch receiver, choose a
carrier that positions the load as
close to the vehicle as possible.
Make sure the total weight,
including the carrier, is no more than
half of the maximum allowable
tongue weight for the vehicle or
227 kg (500 lb), whichever is less.
Ask your dealer for trailering
information or assistance.Towing Equipment
Hitches
Always use the correct hitch
equipment for your vehicle.
Crosswinds, large trucks going by,
and rough roads can affect the
trailer and the hitch.
Never attach rental hitches or other
bumper-type hitches. Only use
frame-mounted hitches that do not
attach to the bumper.
Always seal any holes in your
vehicle if the trailer hitch removed.
If not sealed, dirt, water, and carbon
monoxide (CO) from the exhaust
may enter your vehicle. SeeEngine
Exhaust 0157.
Consider using mechanical sway
controls with any trailer. Ask a
trailering professional about sway
controls or refer to the trailer
manufacturer's recommendations
and instructions.
Tires
. Do not tow a trailer while using a
compact spare tire on the
vehicle.
. Tires must be properly inflated to
support loads while towing a
trailer. See Tires0231 for
instructions on proper tire
inflation.
Safety Chains
Always attach chains between the
vehicle and the trailer, and attach
the chains to the holes on the trailer
hitch platform. Instructions about
safety chains may be provided by
the hitch manufacturer or by the
trailer manufacturer.
Cross the safety chains under the
tongue of the trailer to help prevent
the tongue from contacting the road
if it becomes separated from the
hitch. Always leave just enough
slack so the combination can turn.
Never allow safety chains to drag on
the ground.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
196 Driving and Operating
Trailer Brakes
State or local regulations may
require trailers to have their own
braking system if the loaded weight
of the trailer exceeds certain
minimums that can vary from state
to state. Read and follow the
instructions for the trailer brakes so
they are installed, adjusted, and
maintained properly. Never attempt
to tap into your vehicle's hydraulic
brake system. If you do, both the
vehicle anti-lock brakes and the
trailer brakes may not function,
which could result in a crash.
Trailer Lamps
Always check all trailer lamps are
working at the beginning of each
trip, and periodically on longer trips.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals should will illuminate to
indicate the vehicle is turning,
changing lanes, or stopping. When
towing a trailer, the arrows on the
instrument cluster will illuminateeven if the trailer is not properly
connected or the bulbs are
burned out.
Trailer Tires
Special Trailer (ST) tires differ from
vehicle tires. Trailer tires are
designed with stiff sidewalls to help
prevent sway and to support heavy
loads. These features can make it
difficult to determine if the trailer tire
pressures are low only based on a
visual inspection.
Always check all trailer tire
pressures before each trip when the
tires are cool. Low trailer tire
pressure is a leading cause of trailer
tire blow-outs.
Trailer tires deteriorate over time.
The trailer tire sidewall will show the
week and year the tire was
manufactured. Many trailer tire
manufacturers recommend
replacing tires more than six
years old.
Overloading is another leading
cause of trailer tire blow-outs. Never
load your trailer with more weight
than the tires are designed to
support. The load rating is located
on the trailer tire sidewall.
Always know the maximum speed
rating for the trailer tires before
driving. This may be significantly
lower than the vehicle tire speed
rating. The speed rating may be on
the trailer tire sidewall. If the speed
rating is not shown, the default
trailer tire speed rating is 105 km/h
(65 mph).

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 199
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 249
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 250
Wheel Replacement . . . . . . . . . . 251
Tire Chains . . . . . . . . . . . . . . . . . . . 251
If a Tire Goes Flat . . . . . . . . . . . . 252
Tire Changing . . . . . . . . . . . . . . . . 253
Compact Spare Tire . . . . . . . . . . 258
Jump Starting
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . 259
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 262
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 262
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 264
Interior Care . . . . . . . . . . . . . . . . . . 269
Floor Mats . . . . . . . . . . . . . . . . . . . . 272
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0216
and
Jump Starting - North America
0 259 and the back cover.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 201
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 014.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0286.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before
opening the hood. If the engine is
running with the hood open, you
or others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before driving.
To open the hood:
1. Pull the hood release lever with the
i. It is on the lower left
side of the instrument panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
to the right to release.
3. After you have partially lifted the hood, the gas strut system
will automatically lift the hood
and hold it in the fully open
position.
To close the hood: 1. Before closing the hood, be sure all filler caps are on
properly, and all tools are
removed.