tow CHEVROLET IMPALA 2020 User Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 83
7. Before placing a child in thechild restraint, make sure it is
securely held in place. To
check, grasp the child restraint
at the seat belt path and
attempt to move it side to side
and back and forth. When the
child restraint is properly
installed, there should be no
more than 2.5 cm (1 in) of
movement.
If the airbags are off, the OFF
indicator in the passenger airbag
status indicator will come on and
stay on when the vehicle is started.
If a child restraint has been installed
and the ON indicator is lit, see “If
the On Indicator Is Lit for a Child
Restraint” underPassenger Sensing
System 057.
To remove the child restraint,
unbuckle the vehicle seat belt and
let it return to the stowed position.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Storage 85
Keep the storage area closed when
not in use.
The storage area cannot be
operated with
Pwhen valet mode
is enabled. See “Valet Mode”under
“Setting Radio Preferences” in the
infotainment manual.
Glove Box
Pull the handle up to open.
Cupholders
Pull the rear seat armrest down to
access.
If equipped, press the button to
release the cupholders. Push back
in to stow.
Center Console Storage
Push the cover down and release to
access. To close, push the cover
again and release. If equipped,
there will be a wireless charger
inside. See Wireless Charging 092.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
90 Instruments and Controls
Windshield Wiper/Washer
The windshield wiper/washer lever
is on the right side of the steering
column. With the ignition on or in
ACC/ACCESSORY, move the
windshield wiper lever to select the
wiper speed.
HI :Use for fast wipes.
LO : Use for slow wipes.
INT : Move the lever up to INT for
intermittent wipes, then turn the
x
INT band up for more frequent
wipes or down for less frequent
wipes.
OFF : Use to turn the wipers off.
1X : For a single wipe, briefly move
the wiper lever down. For several
wipes, hold the wiper lever down.
n L: Pull the windshield wiper
lever toward you to spray windshield
washer fluid and activate the wipers.
The wipers will continue until the
lever is released or the maximum
wash time is reached. When the
windshield wiper lever is released,
additional wipes may occur
depending on how long the
windshield washer had been
activated. See Washer Fluid0214
for information on filling the
windshield washer fluid reservoir.
Clear snow and ice from the wiper
blades and windshield before using
them. If frozen to the windshield,
carefully loosen or thaw them. Damaged blades should be
replaced. See
Wiper Blade
Replacement 0218.
Heavy snow or ice can overload the
wiper motor.
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{Warning
Before driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
100 Instruments and Controls
Engine Coolant
Temperature Gauge
Metric
English
This gauge shows the engine
coolant temperature.
If the gauge pointer moves toward
the shaded area, the engine is
too hot.
This reading indicates the same
thing as the warning light. It means
that the engine coolant has
overheated. If the vehicle has been
operating under normal driving
conditions, pull off the road, stop the
vehicle, and turn off the engine as
soon as possible. See Engine
Overheating 0212 for more
information.
Seat Belt Reminders
Driver Seat Belt Reminder
Light
There is a driver seat belt reminder
light on the instrument cluster.
When the vehicle is started, this
light flashes and a chime may come
on to remind the driver to fasten
their seat belt. Then the light stays
on solid until the belt is buckled.
This cycle may continue several
times if the driver remains or
becomes unbuckled while the
vehicle is moving.
If the driver seat belt is buckled,
neither the light nor the chime
comes on.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 103
When this light comes on, the Driver
Information Center (DIC) also
displays a message.
If a short distance must be driven
with the light on, be sure to turn off
all accessories, such as the radio
and air conditioner.
Malfunction Indicator
Lamp (Check Engine
Light)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is in
Service Mode. SeeIgnition
Positions 0151.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
(Continued)
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0200.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 105
This light should come on briefly
when the vehicle is turned on. If it
does not come on then, have it fixed
so it will be ready to warn you if
there is a problem.
If the light comes on and stays on at
start up, there is a brake problem.
Have the brake system inspected
right away.
If the light comes on while driving,
pull off the road and stop carefully.
The brake pedal might be harder to
push, or the brake pedal may go
closer to the floor. It could take
longer to stop. If the light is still on,
have the vehicle towed for service.
SeeTowing the Vehicle 0262.
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
(Continued)
Warning (Continued)
the road and carefully stopped,
have the vehicle towed for
service.
Electric Parking Brake
Light
MetricEnglish
This light comes on when the
parking brake is applied. If the light
continues flashing after the parking
brake is released, or while driving,
there is a problem with the Electric
Parking Brake system. A message
may also display in the Driver
Information Center (DIC).
If the light does not come on,
or remains flashing, see your dealer.
Service Electric Parking
Brake Light
This light should come on briefly
when starting the vehicle. If it does
not come on, have it fixed so it will
be ready to warn if there is a
problem.
If this light stays on, take the vehicle
to your dealer as soon as possible.
See the information for the Electric
Parking Brake under Electric
Parking Brake 0161. A message
may also display in the Driver
Information Center (DIC).

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
126 Lighting
AUTO :Automatically turns the
exterior lamps on and off,
depending on outside lighting.
;: Turns on the parking lamps
including all lamps, except the
headlamps.
2: Turns on the headlamps
together with the parking lamps and
instrument panel lights.
Exterior Lamps Off
Reminder
A warning chime sounds if the driver
door is opened while the ignition is
off and the exterior lamps are on.
Headlamp High/
Low-Beam Changer
Push the turn signal lever away
from you and release to turn the
high beams on. To return to low
beams, push the lever again or pull
it toward you and release.
This indicator light turns on in the
instrument cluster when the
high-beam headlamps are on.
Flash-to-Pass
To flash the high beams, pull the
turn signal lever toward you, and
release.
Daytime Running
Lamps (DRL)
DRL can make it easier for others to
see the front of your vehicle during
the day. Fully functional DRL are
required on all vehicles first sold in
Canada.
The DRL system turns on the
low-beam headlamps at a reduced
brightness. For vehicles with High
Intensity Discharge (HID)
headlamps, there is a dedicated DRL. The DRL will come on when
all of the following conditions
are met:
.
The ignition is on.
. The exterior lamp control is
in AUTO.
. The light sensor determines it is
daytime.
. The vehicle is not in P (Park).
When the DRL are on, the taillamps,
sidemarker lamps, instrument panel
lights, and other lamps will not
be on.
The DRL turn off when the
headlamps are turned to
Oor the
ignition is off. For vehicles first sold
in Canada, the DRL can only be
turned off when the transmission is
in P (Park).
This vehicle may have a DRL
disabling function. When the DRL
are on and a turn signal is activated,
the DRL on that side will be off until
the turn signal goes off.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 139
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 140
Distracted Driving . . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . 141
Drunk Driving . . . . . . . . . . . . . . . . . 141
Control of a Vehicle . . . . . . . . . . . 142
Braking . . . . . . . . . . . . . . . . . . . . . . . 142
Steering . . . . . . . . . . . . . . . . . . . . . . 142
Off-Road Recovery . . . . . . . . . . . 143
Loss of Control . . . . . . . . . . . . . . . 143
Driving on Wet Roads . . . . . . . . 144
Hill and Mountain Roads . . . . . 145
Winter Driving . . . . . . . . . . . . . . . . 145
If the Vehicle Is Stuck . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 147
Starting and Operating
New Vehicle Break-In . . . . . . . . . 151
Ignition Positions . . . . . . . . . . . . . 151
Starting the Engine . . . . . . . . . . . 153
Engine Heater . . . . . . . . . . . . . . . . 154
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 155
Shifting Into Park . . . . . . . . . . . . . 155 Shifting out of Park . . . . . . . . . . . 156
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 156
Extended Parking . . . . . . . . . . . . 157
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 157
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 157
Automatic Transmission
Automatic Transmission . . . . . . 158
Manual Mode . . . . . . . . . . . . . . . . . 160
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 161
Electric Parking Brake . . . . . . . . 161
Brake Assist . . . . . . . . . . . . . . . . . . 163
Hill Start Assist (HSA) . . . . . . . . 163
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 163
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 165
Adaptive Cruise Control . . . . . . 167
Driver Assistance Systems
Driver Assistance Systems . . . 174 Assistance Systems for
Parking or Backing . . . . . . . . . . 176
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 178
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 178
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 180
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 181
Lane Change Alert (LCA) . . . . . 182
Lane Departure Warning (LDW) . . . . . . . . . . . . . 184
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 185
Recommended Fuel . . . . . . . . . . 185
Prohibited Fuels . . . . . . . . . . . . . . 186
Fuels in Foreign Countries . . . 186
Fuel Additives . . . . . . . . . . . . . . . . 186
E85 or FlexFuel . . . . . . . . . . . . . . 186
Filling the Tank . . . . . . . . . . . . . . . 187
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 189
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 189
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 189
Trailer Towing . . . . . . . . . . . . . . . . 193

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
140 Driving and Operating
Towing Equipment . . . . . . . . . . . . 195
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 197
Driving Information
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
. Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated. .
Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 147
speed. This keeps the battery
charged to restart the vehicle and to
signal for help with the headlamps.
Do this as little as possible, to
save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
If stuck too severely for the traction
system to free the vehicle, turn the
traction system off and use the
rocking method. SeeTraction
Control/Electronic Stability Control
0 163.
{Warning
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 56 km/h (35 mph).
Rocking the Vehicle to Get
it Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
system. Shift back and forth
between R (Reverse) and a low
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries, it
might need to be towed out. If the
vehicle does need to be towed out,
see Towing the Vehicle 0262.
Vehicle Load Limits
It is very important to know how
much weight the vehicle can
carry. This weight is called the vehicle capacity weight and
includes the weight of all
occupants, cargo, and all
nonfactory-installed options.
Two labels on the vehicle may
show how much weight it may
properly carry: the Tire and
Loading Information label and
the Certification label.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
reduce stopping distance,
damage the tires, and shorten
the life of the vehicle.