tow CHEVROLET KODIAK 2007 Service Manual

Roadside Assistance Program
GM Medium Duty Truck’s Roadside Assistance
provides stranded owners with towing service
for disabled vehicles.
This service combines the efforts of trained
telephone representatives with a network of
GM Medium Duty Truck’s dealer services.
Just dial GM Medium Duty Truck Roadside
Assistance at1-800-862-4389to reach a qualified
representative who can assist you in a repair or
arrange a tow. Other recommended services
can also be arranged for situations such as
retrieving locked in keys, changing a tire, or
delivering gasoline, at a charge to the customer.
We also provide dealer information at no
charge, such as location of the nearest authorized
medium duty GM Truck dealer and their hours
of operation.Roadside Assistance is available 24 hours a day,
7 days a week, 365 days a year. Should you
have any questions about Roadside Assistance,
call the GM Medium Duty Truck Roadside
Assistance Center or contact your dealer.
Canadian Roadside Assistance
In Canada, Medium Duty trucks are not eligible
for Roadside Assistance services. However,
owners/operators who contact Roadside
Assistance by calling1-800-268-6800may have
a tow arranged for them at the owner/operator
expense.
If a Medium Duty truck is towed to the nearest
General Motors dealership and the towing
was necessary due to failure of a warranted part,
the dealer will accept the towing charges and
submit them as part of the warranty claim.
408

If an Accident Occurs
Here is what to do if you are involved in an
accident.
•Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
•If there has been an injury, call 911 for help.
Do not leave the scene of an accident until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or
you are instructed to move it by a police officer.
•Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
•If you need roadside assistance, call GM
Roadside Assistance. SeeRoadside
Assistance Program on page 408for more
information.
•If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
•Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
•Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identification
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee.
412

In some states/provinces with “no fault”
insurance laws, a report may not be necessary.
This is especially true if there are no injuries
and both vehicles are driveable.
•Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to fix the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
•Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility thatany required replacement collision parts be
original equipment parts, either new Genuine GM
parts or recycled original GM parts. Remember,
recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle
is leased you may be obligated to have the vehicle
repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying
for the repairs, you are not obligated to accept
a repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
413

Customer Assistance Information
Customer Assistance for Text Telephone
(TTY) Users.......................................... 406
Customer Assistance Offices.................... 406
Customer Satisfaction Procedure.............. 404
GM Mobility Reimbursement Program...... 407
Reporting Safety Defects to
General Motors..................................... 415
Reporting Safety Defects to the
Canadian Government.......................... 414
Reporting Safety Defects to the
United States Government.................... 414
Roadside Assistance Program.................. 408
Service Publications Ordering
Information........................................... 415
D
Daytime Running Lamps............................. 151
Daytime Running Lamps Indicator Light....... 179
Defensive Driving........................................ 206
Diesel Engine
Engine Alarm and Automatic Shutdown.... 104
Exhaust Brake......................................... 112
Exhaust Restrictor.................................... 108Diesel Engine (cont.)
Fuel......................................................... 253
High Idle System..................................... 106
Starting.................................................... 100
Differential Lock Control, Rear Axle............. 215
Differential Lock Indicator Light.................... 178
Doing Your Own Service Work.................... 249
Dome Lamps............................................... 153
Door
Locks......................................................... 91
Power Door Locks..................................... 92
Driver
Position, Safety Belt................................... 26
Driving
At Night................................................... 223
City.......................................................... 227
Defensive................................................. 206
Drunken................................................... 207
Freeway................................................... 228
Hill and Mountain Roads.......................... 230
In Rain and on Wet Roads...................... 224
Rocking Your Vehicle to Get it Out.......... 236
Tow Hooks............................................... 237
Winter...................................................... 231
Dual Tire Operation..................................... 323
420

Tires (cont.)
Wheel Loading......................................... 323
Wheel Replacement................................. 328
When It Is Time for New Tires................. 324
Tow Hooks.................................................. 237
Towing
Your Vehicle............................................. 241
Traction
Control System (TCS).............................. 216
Trailer
Connections............................................. 243
Trailer Brake Hand Control Valve................ 214
Transmission
Fluid, Automatic....................................... 282
Fluid, Manual........................................... 283
Service Warning Light.............................. 168
Temperature Gage................................... 178
Transmission Operation, Automatic.............. 115
Transmission Operation, Manual.................. 116
Trip Odometer............................................. 163
Turn and Lane-Change Signals................... 144
Turn Signal/Multifunction Lever.................... 143
Two-Speed Rear Axle Electric Shift Control . 113U
Understanding Radio Reception................... 201
V
Vehicle
Control..................................................... 210
Damage Warnings....................................... 5
Loading.................................................... 238
Symbols...................................................... 5
Vehicle Data Collection and Event Data
Recorders................................................ 409
Vehicle Identification
Number (VIN).......................................... 340
Service Parts Identification Label.............. 340
Ventilation Adjustment.................................. 160
Visors........................................................... 95
Voltmeter Gage........................................... 168
429