ESP CHEVROLET SILVERADO 2017 3.G Repair Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
424 Vehicle Care
3. Insert the hoist end (openend) (10) of the extensionthrough the hole (9) in the rearbumper.
Do not use the chiseled end ofthe wheel wrench.
Be sure the hoist end of theextension (10) connects to thehoist shaft. The ribbed squareend of the extension is used tolower the spare tire.
4. Turn the wheel wrenchcounterclockwise to lower thespare tire to the ground.Continue to turn the wheelwrench until the spare tire canbe pulled out from under thevehicle.
5. Pull the spare tire out fromunder the vehicle.
6. Tilt the tire toward the vehiclewith some slack in the cable toaccess the tire/wheel retainer.
Tilt the retainer and pull itthrough the center of the wheelalong with the cable andspring.
7. Put the spare tire near theflat tire.
Removing the Flat Tire and
Installing the Spare Tire
Use the following pictures andinstructions to remove the flat tireand raise the vehicle.
1. Jack
2. Wheel Blocks
3. Jack Handle
4. Jack Handle Extensions
5. Wheel Wrench
The tools you will be using includethe jack (1), the wheel blocks (2),the jack handle (3), the jack handleextensions (4), and the wheelwrench (5).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Vehicle Care 431
To s t o r e t h e j a c k a n d j a c k t o o l s :
1. Wing Nut Retaining WheelBlocks
2. Wheel Blocks
3. Wing Nut Retaining Tool Kit
4. Wheel Wrench andExtensions
5. Tool Bag
6. Jack Mounting Bracket
7. Jack
8. Bolt Retaining Wheel Blocks
1. Put the tools (4) in the toolbag (5) and place them in theretaining bracket (3).
2. Tighten down the wing nut (3).
3. Assemble the wheel blocks (2)and jack (7) together with thewing nut (1) and retainingbolt (8).
4. Position the jack (7) in themounting bracket (6). Positionthe holes in the base of thejack (7) onto the pin in themounting bracket (6).
5. Return them to their originallocation in the vehicle. See“Removing the Spare Tire andTo o l s .”
Full-Size Spare Tire
If this vehicle came with a full-sizespare tire, it was fully inflated whennew, however, it can lose air overtime. Check the inflation pressureregularly. SeeTire Pressure0405andVehicle Load Limits0259.Forinstructions on how to remove,install, or store a spare tire, seeTireChanging0422.
If equipped with a temporary usefull-size spare tire, it is indicated onthe tire sidewall. SeeTire SidewallLabeling0399.Thissparetireshould not be driven on over
11 2 k m / h ( 7 0 m p h ) , o r 8 8 k m / h(55 mph) when pulling a trailer, atthe proper inflation pressure. Repairand replace the road tire as soon asit is convenient, and stow the sparetire for future use.
Caution
If the vehicle has four-wheel drive
and a different size spare tire is
installed, do not drive in
four-wheel drive until the flat tire
is repaired and/or replaced. The
vehicle could be damaged and
the repairs would not be covered
by the warranty. Never use
four-wheel drive when a different
size spare tire is installed on the
vehicle.
The vehicle may have a differentsize spare tire than the road tiresoriginally installed on the vehicle.This spare tire was developed foruse on this vehicle, so it is all rightto drive on it. If the vehicle has

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
432 Vehicle Care
four-wheel drive and a different sizespare tire is installed, drive only intwo-wheel drive.
After installing the spare tire on thevehicle, stop as soon as possibleand check that the spare tire iscorrectly inflated.
Have the damaged or flat road tirerepaired or replaced and installedback onto the vehicle as soon aspossible so the spare tire will beavailable in case it is needed again.
Do not mix tires and wheels ofdifferent sizes, because they will notfit. Keep your spare tire and itswheel together. If the vehicle has aspare tire that does not match theoriginal road tires and wheels in sizeand type, do not include the spare inthe tire rotation.
Jump Starting
Jump Starting - North
America
For an eAssist vehicle, see theSilverado/Sierra supplement.
For more information about thevehicle battery, seeBattery - NorthAmerica0378.
If the vehicle's battery (or batteries)has run down, you may want to useanother vehicle and some jumpercables to start your vehicle. Be sureto use the following steps to do itsafely.
{Warning
WA R N I N G :Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
(Continued)
Warning (Continued)
the State of California to cause
cancer.WASH HANDS AFTER
HANDLING.
SeeCalifornia Proposition
65 Warning0351.
{Warning
Batteries can hurt you. They can
be dangerous because:
.They contain acid that canburn you.
.They contain gas that canexplode or ignite.
.They contain enoughelectricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Vehicle Care 433
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle.It must have a 12-volt batterywith a negative ground system.
Caution
If the other vehicle does not have
a12-voltsystemwithanegative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with adiesel engine with twobatteries, you should knowbefore you begin that,especially in cold weather, you
may not be able to get enoughpower from a single battery inanother vehicle to start yourdiesel engine. If your vehiclehas more than one battery,using the battery that is closerto the starter will reduceelectrical resistance. This islocated on the passenger side,in the rear of the enginecompartment.
3. Get the vehicles close enoughso the jumper cables canreach, but be sure the vehiclesare not touching each other.If they are, it could cause anunwanted ground connection.Yo u w o u l d n o t b e a b l e t o s t a r tyour vehicle, and the badgrounding could damage theelectrical systems.
To a v o i d t h e p o s s i b i l i t y o f t h evehicles rolling, set the parkingbrake firmly on both vehiclesinvolved in the jump startprocedure. Put the automatictransmission in P (Park) or amanual transmission in Neutralbefore setting the parkingbrake. If you have a
four-wheel-drive vehicle, besure the transfer case is in adrive gear, not in N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn off the ignition on bothvehicles. Unplug unnecessaryaccessories plugged into theaccessory power outlets. Turnoff the radio and all the lampsthat are not needed. This willavoid sparks and help saveboth batteries. And it couldsave the radio!
5. Open the hood on the othervehicle and locate thepositive (+) and negative (✓)terminal locations on thatvehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
448 Vehicle Care
To c l e a n :
1. Saturate a clean, lint-freecolorfast cloth with water.Microfiber cloth isrecommended to prevent linttransfer to the fabric or carpet.
2. Remove excess moisture bygently wringing until water doesnot drip from the cleaning cloth.
3. Start on the outside edge of thesoil and gently rub toward thecenter. Rotate the cleaningcloth to a clean area frequentlyto prevent forcing the soil in tothe fabric.
4. Continue gently rubbing thesoiled area until there is nolonger any color transfer fromthe soil to the cleaning cloth.
5. If the soil is not completelyremoved, use a mild soapsolution followed only by plainwater.
If the soil is not completelyremoved, it may be necessary touse a commercial upholsterycleaner or spot lifter. Test a smallhidden area for colorfastness beforeusing a commercial upholsterycleaner or spot lifter. If ringformation occurs, clean the entirefabric or carpet.
After cleaning use a paper towel toblot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high glosssurfaces or vehicle displays. First,use a soft bristle brush to removedirt that can scratch the surface.Then gently clean by rubbing with amicrofiber cloth. Never use windowcleaners or solvents. Periodicallyhand wash the microfiber clothseparately, using mild soap. Do notuse bleach or fabric softener. Rinsethoroughly and air dry beforenext use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber clothdampened with water to removedust and loose dirt. For a morethorough cleaning, use a softmicrofiber cloth dampened with amild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Vehicle Care 449
Caution (Continued)
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increasegloss, especially on the instrumentpanel. Reflected glare can decreasevisibility through the windshieldunder certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
(Continued)
Caution (Continued)
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Care of Safety Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye safety belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse safety belt webbing only
with mild soap and lukewarm
water. Allow the webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
pedals.
Use the following guidelines forproper floor mat usage:
.The original equipment floormats were designed for yourvehicle. If the floor mats needreplacing, it is recommendedthat GM certified floor mats bepurchased. Non-GM floor matsmay not fit properly and mayinterfere with the pedals. Alwayscheck that the floor mats do notinterfere with the pedals.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Service and Maintenance 451
Service and
Maintenance
General Information
General Information . . . . . . . . . . 451
Maintenance Schedule
Maintenance Schedule . . . . . . . 452
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 458
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . 459
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 462Maintenance ReplacementParts . . . . . . . . . . . . . . . . . . . . . . . . 464
Maintenance Records
Maintenance Records . . . . . . . . 466
General Information
This maintenance section applies tovehicles with a gasoline engine. Fordiesel engine vehicles, see"Maintenance Schedule" in theDuramax diesel supplement.
Yo u r v e h i c l e i s a n i m p o r t a n tinvestment. This section describesthe required maintenance for thevehicle. Follow this schedule to helpprotect against major repairexpenses resulting from neglect orinadequate maintenance. It mayalso help to maintain the value ofthe vehicle if it is sold. It is theresponsibility of the owner to haveall required maintenance performed.
Yo u r d e a l e r h a s t r a i n e d t e c h n i c i a n swho can perform requiredmaintenance using genuinereplacement parts. They haveup-to-date tools and equipment forfast and accurate diagnostics. Manydealers have extended evening andSaturday hours, courtesytransportation, and onlinescheduling to assist with serviceneeds.
Yo u r d e a l e r r e c o g n i z e s t h eimportance of providingcompetitively priced maintenanceand repair services. With trainedtechnicians, the dealer is the placefor routine maintenance such as oilchanges and tire rotations andadditional maintenance items liketires, brakes, batteries, and wiperblades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and RequiredServices are the responsibility of thevehicle owner. It is recommended tohave your dealer perform theseservices every 12 000 km/7,500 mi.Proper vehicle maintenance helps to

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
470 Technical Data
Engine Specifications
EngineVIN CodeSpark Plug Gap
4.3L V6 (LV3)H0.95–1.10 mm (0.037–0.043 in)
4.3L V6 (LV1)P0.95–1.10 mm (0.037–0.043 in)
5.3L V8 (L83)C0.95–1.10 mm (0.037–0.043 in)
6.0L V8 (L96)G0.95–1.10 mm (0.037–0.043 in)
6.2L V8 (L86)J0.95–1.10 mm (0.037–0.043 in)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
472 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 472Customer AssistanceOffices . . . . . . . . . . . . . . . . . . . . . . 474Customer Assistance for TextTe l e p h o n e ( T T Y ) U s e r s . . . . . 4 7 5Online Owner Center . . . . . . . . . 475GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . 476Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . 476Scheduling ServiceAppointments . . . . . . . . . . . . . . . 478Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . 478Collision Damage Repair . . . . . 479Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 481Radio FrequencyStatement . . . . . . . . . . . . . . . . . . . 482
Reporting Safety Defects
Reporting Safety Defects tothe United StatesGovernment . . . . . . . . . . . . . . . . . 483Reporting Safety Defects tothe CanadianGovernment . . . . . . . . . . . . . . . . . 483Reporting Safety Defects toGeneral Motors . . . . . . . . . . . . . 484
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 484Event Data Recorders . . . . . . . . 484OnStar®...................... 485Infotainment System . . . . . . . . . . 485
Customer Information
Customer Satisfaction
Procedure
Yo u r s a t i s f a c t i o n a n d g o o d w i l l a r eimportant to your dealer and toChevrolet. Normally, any concernswith the sales transaction or theoperation of the vehicle will beresolved by your dealer's sales orservice departments. Sometimes,however, despite the best intentionsof all concerned, misunderstandingscan occur. If your concern has notbeen resolved to your satisfaction,the following steps should be taken:
STEP ONE :Discuss your concernwith a member of dealershipmanagement. Normally, concernscan be quickly resolved at that level.If the matter has already beenreviewed with the sales, service,or parts manager, contact the ownerof your dealership or the generalmanager.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 477
General Motors North America andChevrolet reserve the right to limitservices or payment to an owner ordriver if they decide the claims aremade too often, or the same type ofclaim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your tripwas started to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has been