radio CHEVROLET SILVERADO 2017 3.G Repair Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
408 Vehicle Care
As an added safety feature, yourvehicle has been equipped with atire pressure monitoring system(TPMS) that illuminates a low tirepressure telltale when one or moreof your tires is significantlyunder-inflated.
Accordingly, when the low tirepressure telltale illuminates, youshould stop and check your tires assoon as possible, and inflate themto the proper pressure. Driving on asignificantly under-inflated tirecauses the tire to overheat and canlead to tire failure. Under-inflationalso reduces fuel efficiency and tiretread life, and may affect thevehicle's handling and stoppingability.
Please note that the TPMS is not asubstitute for proper tiremaintenance, and it is the driver'sresponsibility to maintain correct tirepressure, even if under-inflation hasnot reached the level to triggerillumination of the TPMS low tirepressure telltale.
Yo u r v e h i c l e h a s a l s o b e e nequipped with a TPMS malfunctionindicator to indicate when thesystem is not operating properly.The TPMS malfunction indicator iscombined with the low tire pressuretelltale. When the system detects amalfunction, the telltale will flash forapproximately one minute and thenremain continuously illuminated.This sequence will continue uponsubsequent vehicle start-ups aslong as the malfunction exists.
When the malfunction indicator isilluminated, the system may not beable to detect or signal low tirepressure as intended. TPMSmalfunctions may occur for a varietyof reasons, including the installationof replacement or alternate tires orwheels on the vehicle that preventthe TPMS from functioning properly.Always check the TPMS malfunctiontelltale after replacing one or moretires or wheels on your vehicle toensure that the replacement oralternate tires and wheels allow theTPMS to continue to functionproperly.
SeeTire Pressure MonitorOperation0408.
SeeRadio FrequencyStatement0482.
Tire Pressure Monitor
Operation
This vehicle may have a TirePressure Monitor System (TPMS).The TPMS is designed to warn thedriver when a low tire pressurecondition exists. TPMS sensors aremounted onto each tire and wheelassembly, excluding the spare tireand wheel assembly. The TPMSsensors monitor the air pressure inthe tires and transmit the tirepressure readings to a receiverlocated in the vehicle.
When a low tire pressure conditionis detected, the TPMS illuminatesthe low tire pressure warning light

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
410 Vehicle Care
is replaced and the sensormatching process is performedsuccessfully. See "TPMS SensorMatching Process" later in thissection.
.The TPMS sensor matchingprocess was not done or notcompleted successfully afterrotating the tires. Themalfunction light and the DICmessage should go off aftersuccessfully completing thesensor matching process. See"TPMS Sensor MatchingProcess" later in this section.
.One or more TPMS sensors aremissing or damaged. Themalfunction light and the DICmessage should go off when theTPMS sensors are installed andthe sensor matching process isperformed successfully. Seeyour dealer for service.
.Replacement tires or wheels donot match the original equipmenttires or wheels. Tires and wheelsother than those recommended
could prevent the TPMS fromfunctioning properly. SeeBuyingNew Tires0415.
.Operating electronic devices orbeing near facilities using radiowave frequencies similar to theTPMS could cause the TPMSsensors to malfunction.
If the TPMS is not functioningproperly, it cannot detect or signal alow tire condition. See your dealerfor service if the TPMS malfunctionlight and DIC message come onand stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a uniqueidentification code. The identificationcode needs to be matched to a newtire/wheel position after rotating thevehicle’stiresorreplacingoneormore of the TPMS sensors. Also,the TPMS sensor matching processshould be performed after replacingasparetirewitharoadtirecontaining the TPMS sensor. Themalfunction light and the DIC
message should go off at the nextignition cycle. The sensors arematched to the tire/wheel positions,using a TPMS relearn tool, in thefollowing order: driver side front tire,passenger side front tire, passengerside rear tire, and driver side rear.See your dealer for service or topurchase a relearn tool. A TPMSrelearn tool can also be purchased.See Tire Pressure Monitor SensorActivation Tool atwww.gmtoolsandequipment.com orcall 1-800-GM TOOLS(1-800-468-6657).
There are two minutes to match thefirst tire/wheel position, andfive minutes overall to match all fourtire/wheel positions. If it takeslonger, the matching process stopsand must be restarted.
The TPMS sensor matchingprocess is:
1. Set the parking brake.
2. Turn the ignition to ON/RUNwith the engine off.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Vehicle Care 433
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle.It must have a 12-volt batterywith a negative ground system.
Caution
If the other vehicle does not have
a12-voltsystemwithanegative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with adiesel engine with twobatteries, you should knowbefore you begin that,especially in cold weather, you
may not be able to get enoughpower from a single battery inanother vehicle to start yourdiesel engine. If your vehiclehas more than one battery,using the battery that is closerto the starter will reduceelectrical resistance. This islocated on the passenger side,in the rear of the enginecompartment.
3. Get the vehicles close enoughso the jumper cables canreach, but be sure the vehiclesare not touching each other.If they are, it could cause anunwanted ground connection.Yo u w o u l d n o t b e a b l e t o s t a r tyour vehicle, and the badgrounding could damage theelectrical systems.
To a v o i d t h e p o s s i b i l i t y o f t h evehicles rolling, set the parkingbrake firmly on both vehiclesinvolved in the jump startprocedure. Put the automatictransmission in P (Park) or amanual transmission in Neutralbefore setting the parkingbrake. If you have a
four-wheel-drive vehicle, besure the transfer case is in adrive gear, not in N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn off the ignition on bothvehicles. Unplug unnecessaryaccessories plugged into theaccessory power outlets. Turnoff the radio and all the lampsthat are not needed. This willavoid sparks and help saveboth batteries. And it couldsave the radio!
5. Open the hood on the othervehicle and locate thepositive (+) and negative (✓)terminal locations on thatvehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
448 Vehicle Care
To c l e a n :
1. Saturate a clean, lint-freecolorfast cloth with water.Microfiber cloth isrecommended to prevent linttransfer to the fabric or carpet.
2. Remove excess moisture bygently wringing until water doesnot drip from the cleaning cloth.
3. Start on the outside edge of thesoil and gently rub toward thecenter. Rotate the cleaningcloth to a clean area frequentlyto prevent forcing the soil in tothe fabric.
4. Continue gently rubbing thesoiled area until there is nolonger any color transfer fromthe soil to the cleaning cloth.
5. If the soil is not completelyremoved, use a mild soapsolution followed only by plainwater.
If the soil is not completelyremoved, it may be necessary touse a commercial upholsterycleaner or spot lifter. Test a smallhidden area for colorfastness beforeusing a commercial upholsterycleaner or spot lifter. If ringformation occurs, clean the entirefabric or carpet.
After cleaning use a paper towel toblot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high glosssurfaces or vehicle displays. First,use a soft bristle brush to removedirt that can scratch the surface.Then gently clean by rubbing with amicrofiber cloth. Never use windowcleaners or solvents. Periodicallyhand wash the microfiber clothseparately, using mild soap. Do notuse bleach or fabric softener. Rinsethoroughly and air dry beforenext use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber clothdampened with water to removedust and loose dirt. For a morethorough cleaning, use a softmicrofiber cloth dampened with amild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
472 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 472Customer AssistanceOffices . . . . . . . . . . . . . . . . . . . . . . 474Customer Assistance for TextTe l e p h o n e ( T T Y ) U s e r s . . . . . 4 7 5Online Owner Center . . . . . . . . . 475GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . 476Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . 476Scheduling ServiceAppointments . . . . . . . . . . . . . . . 478Courtesy TransportationProgram . . . . . . . . . . . . . . . . . . . . 478Collision Damage Repair . . . . . 479Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . 481Radio FrequencyStatement . . . . . . . . . . . . . . . . . . . 482
Reporting Safety Defects
Reporting Safety Defects tothe United StatesGovernment . . . . . . . . . . . . . . . . . 483Reporting Safety Defects tothe CanadianGovernment . . . . . . . . . . . . . . . . . 483Reporting Safety Defects toGeneral Motors . . . . . . . . . . . . . 484
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 484Event Data Recorders . . . . . . . . 484OnStar®...................... 485Infotainment System . . . . . . . . . . 485
Customer Information
Customer Satisfaction
Procedure
Yo u r s a t i s f a c t i o n a n d g o o d w i l l a r eimportant to your dealer and toChevrolet. Normally, any concernswith the sales transaction or theoperation of the vehicle will beresolved by your dealer's sales orservice departments. Sometimes,however, despite the best intentionsof all concerned, misunderstandingscan occur. If your concern has notbeen resolved to your satisfaction,the following steps should be taken:
STEP ONE :Discuss your concernwith a member of dealershipmanagement. Normally, concernscan be quickly resolved at that level.If the matter has already beenreviewed with the sales, service,or parts manager, contact the ownerof your dealership or the generalmanager.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 475
Canada
General Motors of CanadaCompanyCustomer Care Centre,Mail Code: CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7www.gm.ca
1-800-263-3777 (English)1-800-263-7854 (French)1-800-263-3830 (For TextTe l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user in
the U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number(VIN)0467.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
482 Customer Information
Owner Information
Owner publications are writtenspecifically for owners and intendedto provide basic operationalinformation about the vehicle. TheOwner Manual includes theMaintenance Schedule for allmodels.
In-Portfolio: Includes a Portfolio,Owner Manual, and WarrantyManual.
RETAIL SELL PRICE: $35.00–$40.00 (U.S.) plus handling andshipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:$25.00 (U.S.) plus handling andshipping fees.
Current and Past Models
Te c h n i c a l S e r v i c e B u l l e t i n s a n dManuals are available for currentand past model GM vehicles.
ORDER TOLL FREE:1-800-551-4123 Monday–Friday8:00 AM–6:00 PM Eastern Time
For Credit Card Orders Only(VISA-MasterCard-Discover), seeHelm, Inc. at: www.helminc.com.
Or write to:
Helm, IncorporatedAttention: Customer Service47911 Halyard DrivePlymouth, MI 48170
Prices are subject to change withoutnotice and without incurringobligation. Allow ample time fordelivery.
All listed prices are quoted in U.S.funds. Make checks payable in U.S.funds.
Radio Frequency
Statement
This vehicle has systems thatoperate on a radio frequency thatcomplies with Part 15/Part 18 of theFederal CommunicationsCommission (FCC) rules and withIndustry Canada StandardsRSS-GEN/210/216/220/251/310,ICES⇣001.
Operation is subject to the followingtwo conditions:
1. The device may not causeharmful interference.
2. The device must accept anyinterference received, includinginterference that may causeundesired operation of thedevice.
Changes or modifications to any ofthese systems by other than anauthorized service facility could voidauthorization to use this equipment.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
484 Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (orTransport Canada) in a situation likethis, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor DivisionChevrolet Customer AssistanceCenterP. O . B o x 3 3 1 7 0Detroit, MI 48232-5170
In Canada, call 1-800-263-3777(English) or 1-800-263-7854(French), or write:
General Motors of CanadaCompanyCustomer Care Centre,Mail Code: CA1-163-0051908 Colonel Sam DriveOshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number ofcomputers that record informationabout the vehicle’sperformanceandhow it is driven. For example, thevehicle uses computer modules tomonitor and control engine andtransmission performance, tomonitor the conditions for airbagdeployment and deploy them in acrash, and, if equipped, to provideantilock braking to help the drivercontrol the vehicle. These modulesmay store data to help the dealertechnician service the vehicle.Some modules may also store dataabout how the vehicle is operated,such as rate of fuel consumption oraverage speed. These modules mayretain personal preferences, such asradio presets, seat positions, andtemperature settings.
Event Data Recorders
This vehicle is equipped with anevent data recorder (EDR). Themain purpose of an EDR is torecord, in certain crash or nearcrash-like situations, such as an airbag deployment or hitting a roadobstacle, data that will assist inunderstanding how a vehicle’ssystems performed. The EDR isdesigned to record data related tovehicle dynamics and safetysystems for a short period of time,typically 30 seconds or less. TheEDR in this vehicle is designed torecord such data as:
.How various systems in yourvehicle were operating;
.Whether or not the driver andpassenger safety belts werebuckled/fastened;
.How far (if at all) the driver wasdepressing the accelerator and/or brake pedal; and,
.How fast the vehicle wastraveling.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
492 OnStar
to the vehicle in a crash, or wirelessphone network congestion orjamming—may prevent service.
SeeRadio FrequencyStatement0482.
Services for People with
Disabilities
Advisors provide services to helpSubscribers with physical disabilitiesand medical conditions.
PressQto help:
.Locate a gas station with anattendant to pump gas.
.Find a hotel, restaurant, etc.,that meets accessibility needs.
.Provide directions to the closesthospital or pharmacy in urgentsituations.
TTY Users
OnStar has the ability tocommunicate to deaf,hard-of-hearing, or speech-impairedcustomers while in the vehicle. Theavailable dealer-installed TTYsystem can provide in-vehicle
access to all OnStar services,except Virtual Advisor and OnStarTurn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
APINisneededtoaccesssomeOnStar services. The PIN will needto be changed the first time whenspeaking with an Advisor. Tochange the OnStar PIN, contact an
OnStar Advisor by pressingQor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may bewarranted as part of the vehiclewarranty.
Languages
The vehicle can be programmed torespond in multiple languages.
PressQand ask for an Advisor.
Advisors are available in English,Spanish, and French. Availablelanguages may vary by country.
Potential Issues
OnStar cannot perform RemoteDoor Unlock or Stolen VehicleAssistance after the vehicle hasbeen off continuously for 10 dayswithout an ignition cycle. If thevehicle has not been started forfive days, OnStar can contactRoadside Assistance or a locksmithto help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS canoccur in a large city with tallbuildings; in parking garages;around airports; in tunnels andunderpasses; or in an area withvery dense trees. If GPS signalsare not available, the OnStarsystem should still operate tocall OnStar. However, OnStarcould have difficulty identifyingthe exact location.
.In emergency situations, OnStarcan use the last stored GPSlocation to send to emergencyresponders.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
OnStar 493
AtemporarylossofGPScancauseloss of the ability to send aTurn-by-Turn Navigation route. TheAdvisor may give a verbal route ormay ask for a call back after thevehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required forOnStar to send remote signals tothe vehicle. Do not place items overor near the antenna to preventblocking cellular and GPS signalreception.
Unable to Connect to OnStar
Message
If there is limited cellular coverageor the cellular network has reachedmaximum capacity, this message
may come on. PressQto try the
call again or try again after driving afew miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicleelectrical system, wireless service,and GPS satellite technologies to beavailable and operating for features
to function properly. These systemsmay not operate if the battery isdischarged or disconnected.
Add-on Electrical Equipment
The OnStar system is integratedinto the electrical architecture of thevehicle. Do not add any electricalequipment. SeeAdd-On ElectricalEquipment0345.Addedelectricalequipment may interfere with theoperation of the OnStar system andcause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliversoftware updates or changes to thevehicle without further notice orconsent. These updates or changesmay enhance or maintain safety,security, or the operation of thevehicle or the vehicle systems.Software updates or changes mayaffect or erase data or settings thatare stored in the vehicle, such asOnStar Hands-Free Calling nametags, saved navigation destinations,or pre-set radio stations. NeitherOnStar nor GM is responsible forany affected or erased data or
settings. These updates or changesmay also collect personalinformation. Such collection isdescribed in the OnStar privacystatement or separately disclosed atthe time of installation. Theseupdates or changes may also causeasystemtoautomaticallycommunicate with GM servers tocollect information about vehiclesystem status, identify whetherupdates or changes are available,or deliver updates or changes. Anactive OnStar agreement constitutesconsent to these software updatesor changes and agreement thateither OnStar or GM may remotelydeliver them to the vehicle.
Privacy
The complete OnStar PrivacyStatement may be found atwww.onstar.com (U.S.),or www.onstar.ca (Canada). Werecommend that you review it. If youhave any questions, call1-888-4ONSTAR (1-888-466-7827)
or pressQto speak with an
Advisor. Users of wirelesscommunications are cautioned that