mileage CHEVROLET SILVERADO 2017 3.G Owners Manual
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Page 32 of 509
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
In Brief 31
Premium Recommended Fuel
Use premium 93 octane unleadedgasoline in your vehicle. Unleadedgasoline with an octane rating aslow as 87 may be used, but it willreduce performance and fueleconomy. SeeFuel0311.
E85 or FlexFuel
FlexFuel Possible
Certain models are compatible withE85 fuel. SeeFuel0311.
Engine Oil Life System
The engine oil life system calculatesengine oil life based on vehicle useand, on most vehicles, displays aDIC message when it is necessaryto change the engine oil and filter.The oil life system should be resetto 100% only following an oilchange.
Resetting the Oil Life System
To r e s e t t h e e n g i n e o i l l i f e s y s t e m :
1. Display OIL LIFE REMAININGon the DIC. SeeDriverInformation Center (DIC) (BaseLevel)0145orDriverInformation Center (DIC)(Uplevel)0147.Ifthevehicledoes not have DIC buttons, thevehicle must be in P (Park) toaccess this display.
2. Press and hold theVbutton on
the DIC, or the trip odometerreset stem if the vehicle doesnot have DIC buttons, forseveral seconds. The oil lifewill change to 100%.
The oil life system can also be resetas follows:
1. Turn the ignition to ON/RUNwith the engine off.
2. Fully press the acceleratorpedal slowly three times withinfive seconds.
3. Display OIL LIFE REMAININGon the DIC. If the displayshows 100%, the system isreset.
SeeEngine Oil Life System0362.
Driving for Better Fuel
Economy
Driving habits can affect fuelmileage. Here are some driving tipsto get the best fuel economypossible.
.Avoid fast starts and acceleratesmoothly.
.Brake gradually and avoidabrupt stops.
.Avoid idling the engine for longperiods of time.
.When road and weatherconditions are appropriate, usecruise control.
.Always follow posted speedlimits or drive more slowly whenconditions require.
.Keep vehicle tires properlyinflated.
Page 354 of 509
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Vehicle Care 353
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own servicework, use the proper servicemanual. It tells you much moreabout how to service the vehiclethan this manual can. To order theproper service manual, seeServicePublications OrderingInformation0481.
This vehicle has an airbag system.Before attempting to do your ownservice work, seeServicing theAirbag-Equipped Vehicle086.
Keep a record with all parts receiptsand list the mileage and the date ofany service work performed. SeeMaintenance Records0466.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To o p e n t h e h o o d :
1. Pull the handle with this symbolon it. It is inside the vehicleunder the steering wheel.
2. Go to the front of the vehicle tofind the secondary hoodrelease. The handle is underthe front edge of the hood nearthe center. Push the handle tothe right and at the same timeraise the hood.
Before closing the hood, be sure allthe filler caps are on properly. Thenbring the hood from full open towithin 15 cm (6 in) from the closedposition, pause, and push the frontcenter of the hood with a swift, firmmotion to fully close the hood.
Page 363 of 509
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
362 Vehicle Care
trash or pouring it on the ground,into sewers, or into streams orbodies of water. Recycle it by takingit to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer systemthat indicates when to change theengine oil and filter. This is basedon a combination of factors whichinclude engine revolutions, enginetemperature, and miles driven.Based on driving conditions, themileage at which an oil change isindicated can vary considerably. Forthe oil life system to work properly,the system must be reset every timethe oil is changed.
On some vehicles, when the systemhas calculated that oil life has beendiminished, a CHANGE ENGINEOIL SOON message comes on toindicate that an oil change isnecessary. SeeEngine OilMessages0152.Changetheoilassoon as possible within the next1000km (600mi). It is possible that,if driving under the best conditions,
the oil life system might indicate thatan oil change is not necessary forup to a year. The engine oil andfilter must be changed at least onceayearand,atthistime,thesystemmust be reset. For vehicles withoutthe CHANGE ENGINE OIL SOONmessage, an oil change is neededwhen the OIL LIFE REMAININGpercentage is near 0%. Your dealerhas trained service people who willperform this work and reset thesystem. It is also important to checkthe oil regularly over the course ofan oil drain interval and keep it atthe proper level.
If the system is ever resetaccidentally, the oil must bechanged at 5 000 km (3,000 mi)since the last oil change.Remember to reset the oil lifesystem whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever theengine oil is changed so that thesystem can calculate the nextengine oil change. Always reset the
engine oil life to 100% after every oilchange. It will not reset itself. Toreset the engine oil life system:
1. Display the OIL LIFEREMAINING on the DIC. If thevehicle does not have DICbuttons, the vehicle must be inP(Park)toaccessthisdisplay.SeeDriver Information Center(DIC) (Base Level)0145orDriver Information Center (DIC)(Uplevel)0147.
2. Press and holdV,orthetrip
odometer reset stem if thevehicle does not have DICbuttons, for several seconds.The oil life will changeto 100%.
The oil life system can also be resetas follows:
1. Turn the ignition to ON/RUNwith the engine off.
2. Fully press the acceleratorpedal slowly three times withinfive seconds.
Page 474 of 509
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 473
STEP TWO :If after contacting amember of dealership management,it appears your concern cannot beresolved by your dealership withoutfurther help, in the U.S., call theChevrolet Customer AssistanceCenter at 1-800-222-1020. InCanada, call General Motors ofCanada Customer Care Centre at1-800-263-3777 (English),or 1-800-263-7854 (French).
We encourage you to call thetoll-free number in order to give yourinquiry prompt attention. Have thefollowing information available togive the Customer Assistancerepresentative:
.Vehicle IdentificationNumber (VIN). This is availablefrom the vehicle registration ortitle, or the plate at the top left ofthe instrument panel and visiblethrough the windshield.
.Dealership name and location.
.Vehicle delivery date andpresent mileage.
When contacting Chevrolet,remember that your concern willlikely be resolved at a dealer'sfacility. That is why we suggestfollowing Step One first.
STEP THREE—U.S. Owners :Both General Motors and yourdealer are committed to makingsure you are completely satisfiedwith your new vehicle. However,if you continue to remain unsatisfiedafter following the procedureoutlined in Steps One and Two, youcan file with the Better BusinessBureau (BBB) Auto Line®Programto enforce your rights.
The BBB Auto Line Program is anout-of-court program administeredby the Council of Better BusinessBureaus to settle automotivedisputes regarding vehicle repairs orthe interpretation of the New VehicleLimited Warranty. Although you maybe required to resort to this informaldispute resolution program prior tofiling a court action, use of theprogram is free of charge and yourcase will generally be heard within40 days. If you do not agree with thedecision given in your case, you
may reject it and proceed with anyother venue for relief availableto you.
Yo u m a y c o n t a c t t h e B B B A u t o L i n eProgram using the toll-freetelephone number or write them atthe following address:
BBB Auto Line ProgramCouncil of Better BusinessBureaus, Inc.3033 Wilson BoulevardSuite 600Arlington, VA 22201
Te l e p h o n e : 1 - 8 0 0 - 9 5 5 - 5 1 0 0http://www.bbb.org/council/programs-services/dispute-handling-and-resolution/bbb-auto-line
This program is available in all50 states and the District ofColumbia. Eligibility is limited byvehicle age, mileage, and otherfactors. General Motors reservesthe right to change eligibilitylimitations and/or discontinue itsparticipation in this program.
Page 480 of 509
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 479
Public Transportation or FuelReimbursement
If overnight warranty repairs areneeded, and public transportation isused, the expense must besupported by original receipts andwithin the maximum amount allowedby GM for shuttle service. If U.S.customers arrange their owntransportation, limitedreimbursement for reasonable fuelexpenses may be available. Claimamounts should reflect actual costsand be supported by originalreceipts. See your dealer forinformation.
Courtesy Rental Vehicle
For an overnight warranty repair, thedealer may provide an availablecourtesy rental vehicle or provide forreimbursement of a rental vehicle.Reimbursement is limited and mustbe supported by original receipts aswell as a signed and completedrental agreement and meet state/provincial, local, and rental vehicleprovider requirements.Requirements vary and may includeminimum age requirements,
insurance coverage, credit card, etc.Additional fees such as fuel usagecharges, taxes, levies, usage fees,excessive mileage, or rental usagebeyond the completion of the repairare also your responsibility.
It may not be possible to provide alike vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttleservice, may not be available atevery dealer. Contact your dealerfor specific availability.
General Motors reserves the right tounilaterally modify, change,or discontinue CourtesyTransportation at any time and toresolve all questions of claimeligibility pursuant to the terms andconditions described herein at itssole discretion.
Collision Damage Repair
If the vehicle is involved in acollision and it is damaged, have thedamage repaired by a qualifiedtechnician using the proper
equipment and quality replacementparts. Poorly performed collisionrepairs diminish the vehicle resalevalue, and safety performance canbe compromised in subsequentcollisions.
Collision Parts
Genuine GM Collision parts are newparts made with the same materialsand construction methods as theparts with which the vehicle wasoriginally built. Genuine GMCollision parts are the best choice toensure that the vehicle's designedappearance, durability, and safetyare preserved. The use of GenuineGM parts can help maintain the GMNew Vehicle Limited Warranty.
Recycled original equipment partsmay also be used for repair. Theseparts are typically removed fromvehicles that were total losses inprior crashes. In most cases, theparts being recycled are fromundamaged sections of the vehicle.ArecycledoriginalequipmentGMpart may be an acceptable choice tomaintain the vehicle's originallydesigned appearance and safety